User's Manual

AT&T Music
31
n Note
1. If you connect your handset with a Specific
USB Hub on your PC, the above music sync
service will not work. So we recommend
a direct USB Connection on your PC rather
than HUB.
2. Once you connect your mobile phone to
the PC, the phone’s screen will display the
“Connecting as Music Sync...” message. If
the message does not change to “Connected
as Music Sync Mode. Do not disconnect
during transfer.”, check if your PC is running
Windows XP and Windows Media Player 10
or later. If your PC is running Windows XP and
Windows Media Player 9, please download
WMP10 or WMP11 by visiting Microsoft site.
If your PC is running XP and WMP10 or later
but “Connecting as Music Sync...” message
does not disappear from the screen after
you have tried to establish connection three
to four times, perform one of the following
methods and try again.
Be aware that all of the existing data will
be erased on microSD card if you use the
below process.
A. Follow these steps: settings > reset
settings > Clear Memory > memory card.
B. Format external memory using Mass
Storage.
C. Remove external memory from the phone,
and insert external memory to the phone
and format.
3. If you have connected your handset to PC,
and trying to send file using Music sync, but
the function is not working properly, please
check the below lists.
A. Check whether the file length you are
transmitting is not too long.
B. Check whether license of the file you are
transmitting is not expired.
C. Check whether the file you are transmitting
is the correct format for your phone (MP3,
WMA, AAC).
If you have checked the above three lists, and
still the file is not transmitted, please try the
actions on 2.