ENGLISH USER GUIDE LM-K400AM Copyright ©2019 LG Electronics Inc. All rights reserved. MFLXXXXXXXX (1.0) www.lg.
About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • Descriptions are based on the device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice.
Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents 01 39 Memory card encryption 40 Taking screenshots 41 Entering text Custom-designed Features 49 Do not disturb 6 Camera features 7 Gallery features 10 Google Assistant 11 Multi-tasking feature 03 Useful Apps 02 51 Installing and uninstalling apps 52 App trash 53 App Shortcuts 54 Phone Basic Functions 59 Messages 60 Camera 70 Gallery 14 Product components and accessories 15 Parts overview 18 Turning the power on or off 19 Installing the SIM card 2
84 FM Radio 84 File Manager 84 Smart cleaning 04 Settings 86 Settings 86 Network & internet 93 Connected devices 96 Sound 97 Display 98 Lock screen & security 100 Extensions 101 Apps & notifications 101 Battery 102 Storage 05 Appendix 109 LG Language Settings 109 Phone software update 110 Anti-Theft Guide 111 Open Source Software Notice Information 111 Regulatory information (FCC ID number, etc.
01 Custom-designed Features
Camera features Portrait You can take a sharp portrait by applying the camera lens blur effect. , switch to the front camera, then tap Portrait. 1 Tap 2 When Portrait is available appears on the screen, tap to take a photo. • To adjust blur strength, drag the slide bar up, down (depending on the orientation of the phone). • This feature is not available if the surroundings are too dark.
Gallery features Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. 1 Tap Select images or videos for your movie and tap NEXT. 2 3 Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location. Adding file effects Tap to add a theme or background music, or change the font.
Making a GIF You can easily make a GIF file using recorded video. 1 At the desired starting point while watching a video, tap . 2 Select the length of the GIF you want to create. • GIF is generated for the time selected from the current time. • For videos less than 5 seconds, GIF images are automatically generated for the remaining time. • You may use this feature solely for creative purposes.
Google Assistant You can manage tasks, plan your day, get answers, and much more. • To use this feature, first connect to the network and sign in to your Google account. Launching Google Assistant 1 Press and hold from the Home screen to launch Google Assistant. 2 Tap GET STARTED. 3 Follow the on-screen instructions to configure the voice settings. • The device saves your voice data for recognition. Launching Google Assistant with your voice 1 Say “Ok Google” when the screen is turned off or locked.
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. 1 Tap from the Home touch buttons. • Recently-used apps appear. 2 Tap at the top of the desired app to use the Multi-Window feature. • The selected app appears at the top half of the screen. You can also access this feature by doing the following: 1 Touch and hold while using an app. • Recently-used apps appear on the split screen.
• To deactivate the Multi-Window feature, touch and hold on the Home touch button. • To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from Play Store. Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons.
02 Basic Functions
Product components and accessories The following items are included with your device. • Device • USB cable • Charger • Quick Start Guide • Ejection pin • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
Parts overview Basic Functions 15
Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
• Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor. • If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly. • Google Assistant key -- Your device has Google Assistant built in. Find answers and get things done while on-the-go.
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off. Restarting the device When the device is not working properly or does not respond, restart it by following the instructions below.
Installing the SIM card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. 1 Insert the ejection pin into the hole on the card tray. 2 Pull out the card tray.
3 Put the SIM card on the card tray with the gold-colored contacts facing downwards. 4 Insert the card tray back into the slot. • This device supports only Nano SIM cards. • For problem-free performance, it is recommended to use the device with the correct type of SIM card. • If you insert the card tray into your device while the card tray is wet, your device may be damaged. Always make sure the card tray is dry. Precautions when using the SIM card • Do not lose your SIM card.
Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. 1 Insert the ejection pin into the hole on the card tray. 2 Pull out the card tray. 3 Put the memory card on the card tray with the gold-colored contacts facing downwards. 4 Insert the card tray back into the slot. • Some memory cards may not be fully compatible with the device.
Removing the memory card Unmount the memory card before removing it for safety. Settings Storage . 1 Tap 2 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device. 3 Remove the memory card from the card tray. 4 Insert the card tray back into the slot. • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device.
• Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to device. If there is moisture, stop using the device immediately and remove the moisture completely. • Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth® or Wi-Fi network function when not using them. • Set the screen timeout to as short a time as possible. • Minimize the screen brightness. • Set a screen lock when the device is not in use.
Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion. You can use this gesture to move an item.
Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books. • Do not press the screen with excessive force. • Gently tap with your fingertip on the option you want.
Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider. • Status bar: View status icons, the time and the battery level. • Weather widget: View the weather information or time for a specific area.
• Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas. • Home touch buttons -- : Return to the previous screen. Close the keypad or pop-up windows. -- : Tap to go to the Home screen. To launch Google Assistant, touch and hold. -- : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL.
Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar.
Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. • If you touch and hold the icon, the settings screen for the corresponding function appears. EDIT • You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.
Switching the screen orientation You can set the screen orientation to automatically switch according to the device's physical orientation. On the notification panel, tap Rotation from the quick access icon list. Settings Display and activate Auto-rotate You can also tap screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below. • To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to a desired location.
• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details. • To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap , then tap the screen once more.
Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap . Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired location.
Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. • To edit the folder name and color, tap the folder name. • To add apps, touch and hold an app, then drag it over the folder and release it. • To remove an app from the folder, touch and hold the app and drag it to outside the folder.
• Grid: Change the app arrangement mode for the Home screen. • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen). • Search: Search by swiping down on the Home screen. • Home screen lock: Turn on to prevent apps and widgets from being rearranged or removed. Screen lock Screen lock overview Your device's screen turns off and locks itself if you press the Power/Lock key.
• PIN: Enter a numeric password to unlock the screen. • Password: Enter an alphanumeric password to unlock the screen. Secure start-up settings For additional security for your device, you can enable the Secure start-up option when setting a screen lock. • You cannot use all functions, except for emergency calls, until you unlock the device. • If you forget your decryption password, you cannot restore encrypted data and personal information.
KnockON You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user. • When tapping the screen, use your fingertip. Do not use a fingernail. • To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance. Turning the screen on Double-tap the middle of the screen.
Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. 1 Tap Settings Lock screen & security Encryption & credentials Encrypt SD card. 2 Read the on-screen overview of memory card encryption and then tap CONTINUE to continue. 3 Select an option and tap ENCRYPT NOW. • New data encryption: Encrypt only data that is saved on the memory card after encryption.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap . • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up key twice.
Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. 1 Select the desired keyboard input method from the Smart toolbar. 2 Tap , then touch and drag each tool to reorganize as desired. Smart toolbar • Some supporting input methods may differ depending on the device you have. • You can turn on or off the Smart tool feature from the keyboard settings.
Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network. • To select the language for voice recognition, tap Languages on the voice recognition screen. • This function may not be supported, or the supported languages may differ depending on the service area. Tap to access keyboard settings. Tap to open the clip tray.
Using the Smart keyboard You can use the Smart keyboard to enter and edit text. With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing. Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.
Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word. • The selected word is automatically entered. You do not need to manually type every letter of the word. Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard.
• This option is available on the QWERTY, QWERTZ and AZERTY keyboards. • This function may not be supported for some languages. Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. 1 Tap Settings System Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. Keyboard height and layout Keyboard You can also tap height. 2 Adjust the keyboard height.
Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers. One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.
Adding languages to the keyboard You can make additional languages available for keyboard input. Settings System Language & keyboard On-screen 1 Tap keyboard LG Keyboard Select languages. You can also tap Select languages. 2 Select the languages you want to use on the keyboard. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them. 1 Touch and hold around the text you want to copy or cut.
Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. 1 On the keyboard, tap . You can also touch and hold the text input window, then select CLIP TRAY. 2 Select and paste an item from the clip tray. • A maximum of 20 items can be saved to the clip tray. • Tap to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked.
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. Tap • Mode and select the mode you want: -- Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound. -- Total silence: Disable both the sound and vibration. • Select priorities: Receive alarms and the notifications for the selected apps.
03 Useful Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. • Some apps may charge fees. • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider.
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation. 1 Touch and hold an empty area of the Home screen, then tap App trash. 2 Choose the desired option. • Restore: Restore the selected app.
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps.
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial. 1 Tap 2 Make a call by using a method of your choice: • Enter a phone number and tap . • Touch and hold a speed dial number. • Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap .
Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. Settings Network & • To answer a call using a shortcut key, tap internet Call Answer and end calls Press the Volume Up key to, and select Answer call. Settings Network & • To end a call with the Power key, tap internet Call Answer and end calls, and activate End call with the Power key.
Checking an incoming call while using an app When a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen. • Tap Settings Network & internet Call Additional settings Incoming voice call pop-up. Viewing missed calls If there is a missed call, the status bar at the top of the screen displays . To view missed call details, drag the status bar downwards. You can also Call logs.
Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • Contacts (This function may vary depending on the service provider): Allows access to your contacts list. • Hold (This function may vary depending on the service provider): Place the current call on hold. • Add call (This function may vary depending on the service provider): Allows you to add another caller to initiate a conference call. • Dialpad: Display or hide the dial pad.
Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap . Delete. • To delete call records, tap • The displayed call duration may differ from the call charge. Consult with your service provider for more information. Configuring call options You can configure various call options. 1 Tap 2 Tap Dial or Call logs.
Messages Sending a message You can create and send messages to your contacts using the Messages app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. . 1 Tap . 2 Tap 3 Specify a recipient and create a message. • To attach files, tap . • To access optional menu items, tap . 4 Tap or to send the message. Reading a message You can view exchanged messages organized by contact. . 1 Tap 2 Select a contact from the message list.
Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. . Tap • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance. • Images included in this user guide may be different from the actual device. • Photos and videos can be viewed or edited in Gallery. See Gallery overview for details.
Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( A ). 1 Tap 2 To take a photo, tap . To record a video, tap . Turn the flash on or off. Switch between front and rear cameras. Apply a film filter effect. Select a camera mode. Change the camera options. Open Gallery. Take photos. Record videos. Taking a photo 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap to take a photo.
Recording a video 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap . • To take a photo while recording a video, tap . • To pause the video recording, tap . To resume the video recording, tap . 3 Tap to end the video recording. Customizing the camera options You can customize a variety of camera options to suit your preferences. Tap on the screen. • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.
Additional options on the front camera Selfie shot Take a selfie by selecting its option between Gesture shot and Auto shot. Gesture view Allows you to view the photo immediately after taking a photo. Save as flipped Save as flipped images after taking selfies. • When using the front camera, you can adjust the filter, lighting effect, and skin tone. Various camera modes YouTube Live You can record a video and directly upload to YouTube. . 1 Tap 2 Tap MODE .
Other useful features in the Camera app Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen. • This feature is available only in specific modes.
Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details. Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar.
Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. • In three seconds, a photo is taken. • To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them.
Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame color turns yellow, then the camera takes a photo. • Tap Useful Apps Selfie shot Auto shot to enable the Auto shot feature.
Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds. Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Tap Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken.
quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. 1 Tap 2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos. quick share icon • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.
Gallery Gallery overview You can view and manage photos and videos saved on your device. 1 Tap . • Saved photos and videos are displayed by folder. 2 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo. • While viewing a video, swipe left or right to rewind or fast-forward the video. • Some file formats may not be supported, depending on the installed software.
Viewing photos Back to the previous screen. Write a memo on a photo. Edit images. Start the camera. Access additional options. Add to or remove from your favorites. Delete images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Writing a memo on the photo 1 While viewing a photo, tap . 2 Write a memo on the photo and tap SAVE. • The memo is applied to the photo. • Some photos may not support the photo memo feature.
Playing a video Open with QSlide. Access additional options. Pause or play the video. Tap to go to previous video. Touch and hold to rewind the video. Tap to go to next video. Touch and hold to fast forward the video. Choose screen ratio. Lock or unlock the screen. Making a GIF file. Edit the video. • To adjust the sound volume, drag the right side of the video screen up or down. • To adjust the screen brightness, drag the left side of the video screen up or down.
Creating a video You can create a new video by putting images and videos together. See Creating a movie for details. Making a GIF You can easily make a GIF file using recorded video. See Making a GIF for details. Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • Tap in an album, select files to delete, then tap DELETE. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days.
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help section in the app. • Some apps may not work depending on the area or service provider. Drive Upload, save, open, share and organize files from your device.
Play Music Purchase music files from Play Store. Play music files saved on your device. YouTube Search and play videos. Upload videos on YouTube to share them with people around the world. Keep Notes Create, edit, and share your text and photo notes with Google Account. Contacts Contacts overview You can save and manage contacts. Productivity Contacts. Tap Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter contact details and tap SAVE.
Adding contacts to the speed dial list 1 On the contact list screen, tap Speed dial. 2 Tap Add contact from a speed dial number. 3 Select a contact. • While adding a new contact, tap to add a speed dial number. Searching for contacts You can search for contacts by using one of the following options: • Tap from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down.
Adding favorites You can register frequently used contacts as favorites. 1 On the contact list screen, select a contact. 2 On the contact detail screen, tap . Creating groups 1 On the Groups tab, tap . 2 Enter a new group name. 3 Tap Add members, select contacts, then tap ADD. 4 Tap SAVE to save the new group.
• 3 : Access additional. Tap to save the note. Writing notes on a photo 1 Tap 2 Tap Productivity QuickMemo+ . to take a photo, then tap OK. • The photo is automatically attached into the notepad. 3 Tap or to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. 4 Tap to save the note. Writing notes on a screenshot 1 While viewing the screen you want to capture, drag the status bar downwards and then tap .
Managing folders You can view notes grouped by the type of the notes. Productivity QuickMemo+. 1 Tap 2 At the top of the screen, tap and select a menu item: • • • • • • • All memos: View all notes saved in QuickMemo+. My memos: View notes created by QuickMemo+. Photo memos: View notes created by . Capture+: View notes created by Capture+. Trash: View deleted notes. New category: Add categories. : Rearrange, add or delete categories. To change the name of a category, tap the category.
Clock Alarm You can set an alarm to trigger it at a specified time. Tools Clock Alarm. 1 Tap Tap to add a new alarm. 2 3 Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm. World clock You can view the current time in cities around the world. 1 Tap 2 Tap Tools Clock World clock. and add a city.
Stopwatch You can use the stopwatch to record a lap time. Tools Clock Stopwatch. 1 Tap 2 Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. 3 Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. • To clear all the records and restart the stopwatch, tap Reset. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Productivity Calendar. 1 Tap 2 Select a date, tap , then tap Event. 3 Enter event details and tap SAVE.
Music You can play and manage songs or music albums. Media Music. 1 Tap 2 Select a category. 3 Select a music file. Back to the previous screen. Access additional options. Switch to the playlist. Turn on the camera flash to blink to the beat of the song played. Pause or play. Play in random order. Adjust the sound volume. Tap to play from the beginning of the current file / Double-tap to play the previous file / Touch and hold to rewind. Select a repeat mode. Configure the audio settings.
Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Tools Calculator. 1 Tap 2 Use the keypad to make a calculation. • To use the scientific calculator, drag the blue colored slide bar located in the right side of the screen to the left. • To restart a calculation, tap . Email Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs.
FM Radio You can listen to FM Radio. Media FM Radio. Tap • To use this app, first connect earphones to the device. The earphones function as the radio antenna. • This function may not be supported depending on the area. File Manager You can view and manage files saved on your device or cloud. 1 Tap 2 Tap Productivity File Manager. and select the desired storage location. Smart cleaning You can delete temporary files or apps that are no longer used. Tools Smart cleaning.
04 Settings
Settings You can customize the device settings in accordance with your preferences. Settings. Tap • Tap and enter a keyword in the search box to access a setting item. Network & internet Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. 1 On the settings screen, tap Network & internet Airplane mode. 2 Tap TURN ON in the confirmation screen.
Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. 1 On the settings screen, tap Network & internet Wi-Fi Advanced Wi-Fi Wi-Fi Direct. • Nearby devices that support Wi-Fi Direct automatically appear. 2 Select a device. • Connection occurs when the device accepts the connection request. • The battery may drain faster when using Wi-Fi Direct.
Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data 1 On the settings screen, tap Network & internet to activate it. 2 Tap Mobile data. Customizing mobile data settings 1 On the settings screen, tap Network & internet 2 Customize the following settings: Mobile data. • On: Enable to use data connections on mobile networks. • Limit mobile data usage: Set a limit for mobile data usage to block mobile data if the limit is reached.
Call You can customize call settings, such as voice call and international call options. • Some features may not be supported depending on the area or service provider. 1 On the settings screen, tap Network & internet Call. 2 Customize the desired settings. Tethering USB tethering You can connect the device to another device via USB and share mobile data. 1 Connect your device and other devices via USB cable.
Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network & internet Tethering Wi-Fi hotspot and then tap to activate it. 2 Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password. 3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list. 4 Enter the network password.
Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the internet by using your device’s mobile data. 1 On the settings screen, tap Network & internet Tethering Bluetooth tethering and then tap to activate it. 2 Turn on Bluetooth on both devices and pair them. 3 Connect to the mobile network on the paired device.
Help You can view help on using tethering and hotspots. On the settings screen, tap Network & internet Tethering Help. Mobile networks You can customize the following mobile network settings. 1 On the settings screen, tap Network & internet Mobile networks. 2 Customize the following settings: • Data roaming: Turn data roaming on or off. • Network mode: Select a network type. • Access Point Names: View or change the access point for using mobile data services.
• To save the account details, select the Save account information checkbox. Private DNS You can configure the Private DNS (Domain Name System) options. 1 On the settings screen, tap Network & internet Private DNS. 2 Select the desired option and tap SAVE. Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device.
Sending data via Bluetooth 1 Select a file. • You can send multimedia files or contacts. Bluetooth. 2 Tap Select a target device for the file. 3 • The file is sent as soon as the target device accepts it. • File sharing processes may differ, depending on the file. Sharing panel You can share content with specific people in apps that work with Google Direct Share. 1 On the settings screen, tap Connected devices Sharing panel. to deactivate Direct share.
Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. 1 On the settings screen, tap Connected devices Printing. • If the desired printer is not in the list, install the printer driver from the app store. 2 Select a printer from the printer list screen. to activate it. 3 Tap Add printer. • To add a printer, tap Search. • To search for a printer name, tap Settings from the printer list screen. • Tap 4 Select a file and tap Print.
Sound You can customize sound, vibration and notification settings. On the settings screen, tap Sound and customize the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. • Ringtone: Select a ringtone for incoming calls. Add or delete ringtones. • Ringtone ID: Create a ringtone for an incoming call from a particular contact. • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously.
Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select wallpaper or screen theme for your device. • Font: Change the font size, boldness, or face. • Home touch buttons: Rearrange Home touch buttons or change their background colors. • App scaling: Adjust the screen size of apps.
• Auto-rotate screen: Automatically rotate the screen according to the device’s orientation. • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. Lock screen & security You can customize lock screen and security settings. On the settings screen, tap Lock screen & security.
• • • • • • -- Credential protection: View the type of the storage where the security certificate will be saved. -- Trusted credentials: View your system’s root CA certificates and user-installed CA certificates. -- User credentials: View and change secure certificate information stored on your device. -- Install from storage: Install a secure certificate from a storage. -- Clear credentials: Delete user-installed secure certificates and related credentials.
Extensions Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. 1 On the settings screen, tap Extensions Smart cleaning. 2 Select a category, then select an item to delete. 3 Tap DELETE DELETE to delete the selected item. Gaming You can configure settings for game tools, graphics and battery saving feature. On the settings screen, tap Extensions Gaming. to activate this feature.
KnockOn Double-tap the screen to turn the screen on or off. See KnockOn for details. Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. 1 On the settings screen, tap Apps & notifications. 2 Customize the settings as desired. Battery You can view the current battery information or turn on power-saving mode. 1 On the settings screen, tap Battery.
Storage You can view and manage internal storage on the device or storage space of the memory card. 1 On the settings screen, tap Storage. 2 Customize the following settings: • Internal storage: View the total storage space and free space in the device’s internal storage. View a list of apps in use and the storage capacity for each app. • SD card: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap .
Accessibility You can manage accessibility plug-ins installed on your device. 1 On the settings screen, tap Accessibility. 2 Customize the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Voice notifications: Set the device to read the caller information or message content via voice. • Vision Font: Change the font size, boldness, or face. • Vision Display size: Set the items on the screen to a size that is easy for you to see.
• Hearing TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language impairments, to communicate by telephone. • Hearing Mute all sounds: Mute all sounds and lower volume on the receiver. • Hearing Audio channel: Select the audio type. • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance.
Google You can use Google settings to manage your Google apps and account settings. On the settings screen, tap Google. System Update center From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu. On the settings screen, tap System Update center. Language & keyboard You can customize language and keyboard settings for your device. 1 On the settings screen, tap System Language & keyboard.
• Text-to-speech output: Configure the settings for text-to-speech output. • Pointer speed: Adjust the pointer speed of a mouse or trackpad. • Reverse mouse buttons: Reverse the right mouse button to perform primary direct-manipulation actions. Date & time You can customize date and time settings for your device. 1 On the settings screen, tap System Date & time. 2 Customize the desired settings.
Restart & reset You can reset the device including network and app settings. 1 On the settings screen, tap System Restart & reset. 2 Customize the following settings: • Auto-restart: Automatically restart the phone once a week. The phone will restart within one hour of the set time. • Any unsaved data and notifications, including badges, will be cleared after a restart. Make sure you save what you are doing. • Network settings reset: Reset Wi-Fi, Bluetooth and other network settings.
05 Appendix
LG Language Settings Select a language to use on your device. Settings System Language & keyboard Language • Tap ADD LANGUAGE, and select a language. -- Touch and hold and drag it to the top of the language list to set it as a default language. Phone software update LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable.
Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
FAQ This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure the SIM card is correctly inserted. No network connection/ Dropped network Move toward a window or Signal is weak or you are into an open area. Check the outside the carrier network.
Message Possible causes Possible corrective measures Battery is not charged. Charge the battery. Outside temperature is too hot or cold. Make sure to charge the device in a moderate temperature environment. Contact problem Check the charger and its connection to the device. No voltage Plug the charger into a different outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not allowed. The Fixed dialing number function is on.
Message Possible causes Possible corrective measures Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Performing a boot-up Press and hold the Power/Lock key and the Volume Down key for about 10 seconds to restart your device. Hangs up or freezes Appendix Intermittent software/ hardware problem Resetting the device If the methods above do not solve your problem, perform a factory data reset.
06 For Your Safety
Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.
What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or “SAR.
Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.” For example, the Stewart Report from the United Kingdom [“UK”] made such a recommendation in December 2000.
National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’s requirements for exposure to radio waves. Your wireless device is a radio transmitter and receiver.
The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFK400AM. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar.
is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.
• Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference; • Should turn the device OFF immediately if there is any reason to suspect that interference is taking place. Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives).
Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Part 15.105 Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption. Charger and Adapter Safety • The charger and adapter are intended for indoor use only. • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad.
• Do not use or leave the device in direct sunlight or in a car heated by sunshine. The device may generate excessive heat, smoke, or flame. It also might cause deterioration of device’s characteristics or cycle life. • If the skin or clothes is smeared with liquid from the battery, wash with fresh water. It may cause skin inflammation. • Please take your device to an authorized service center immediately if this occurs. • Do not handle the device with wet hands while it is being charged.
may short-circuit the device and may cause an explosion. Always cover the receptacle when not in use. • Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to the device. General Notice • Do not place items containing magnetic components, such as a credit card, phone card, bank book, or subway ticket, near your device. The magnetism of the device may damage the data stored in the magnetic strip.
FDA Consumer Update The U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices. There is no proof, however, that wireless devices are absolutely safe. Wireless devices emit low levels of Radio Frequency (RF) energy in the microwave range while being used.
• Cooperate in providing users of wireless devices with the best possible information on possible effects of wireless device use on human health. The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level.
4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of Radio Frequency (RF) energy exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories.
6. What is the FDA doing to find out more about the possible health effects of wireless device RF? The FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency (RF) energy.
8. What has the FDA done to measure the Radio Frequency energy coming from wireless devices? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the Radio Frequency (RF) energy exposure from wireless devices and other wireless handsets with the participation and leadership of FDA scientists and engineers.
10. What about children using wireless devices? The scientific evidence does not show a danger to users of wireless devices, including children and teenagers. If you want to take steps to lower exposure to Radio Frequency (RF) energy, the measures described above would apply to children and teenagers using wireless devices. Reducing the time of wireless device use and increasing the distance between the user and the RF source will reduce RF exposure.
12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless devices http://www.fda.gov/Radiation-EmittingProducts/ RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ CellPhones/default.htm Federal Communications Commission (FCC) RF Safety Program http://www.fcc.gov/oet/rfsafety International Commission on Non-lonizing Radiation Protection http://www.icnirp.
10 Driver Safety Tips Your wireless device gives you the powerful ability to communicate by voice almost anywhere, anytime. An important responsibility accompanies the benefits of wireless devices, one that every user must uphold. When operating a car, driving is your first responsibility. When using your wireless device behind the wheel of a car, practice good common sense and remember the following tips: 1. Get to know your wireless device and its features, such as speed dial and redial.
are talking with aware you are driving and if necessary, suspend conversations which have the potential to divert your attention from the road. 8. Use your wireless device to call for help. Your wireless device is one of the greatest tools you can own to protect yourself and your family in dangerous situations -- with your device at your side, help is only three numbers away. Dial 911 or another local emergency number in the case of fire, traffic accident, road hazard, or medical emergency.
07 Limited Warranty – USA
Limited Warranty – USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
PAID BY YOU FOR THE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state. HOW SERVICE IS HANDLED: The original sales receipt specifying the Product and date of purchase is required to obtain warranty service.
(7) Products with original serial numbers that have been removed, altered, or cannot be readily determined. (8) D amage or defects of the Product or missing items to any Product sold “As Is”, “With all Faults” or similar disclaimer. (9) D amage or defect of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG. (10) All plastic surfaces and all other externally exposed parts that are scratched or damaged.
PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.
