OnStar Owner’s Manual
safely connecting you in ways you never thought possible IMPORTANT CUSTOMER INFORMATION! OnStar® does not recommend that you install your OnStar system yourself. The wiring and installation of this unit requires special technical skill. We strongly recommend that only professional service personnel who have special training and experience in mobile electronics set up and install this product. Never service this product yourself.
Safety • Check operation of the mirror with a blue button call after a crash event and/or vehicle repair. Warnings • Do not touch, bend or connect components to mirror connector terminals. Short circuits and damage could occur. •. Read this manual carefully before using the OnStar system. It contains instructions on how to use the system in a safe and effective manner. • Do not insert objects into mirror. Damage or short circuit could occur. •.
Hardware OnStar Buttons Some quick tips on how to use your new system to its fullest potential. Drive safely! The three buttons beneath the mirror are functional even if the vehicle’s ignition is not on. The system will respond to a single button press after a brief system startup period. Note: During this period, the four icons above the mirror will be illuminated. Turn-by-Turn Icon Lets you know you are in a turn-by-turn route and will blink at varying rates depending on proximity to the maneuver.
Welcome to OnStar! Safely connecting you in ways you never thought possible. Congratulations on the purchase of a new OnStar system for your vehicle! OnStar is equipped with a comprehensive in-vehicle safety, security, navigation and communications system. This Owner’s Guide will assist you in becoming familiar with all the functions and services of the OnStar system. For additional information, push the button to talk to an Advisor or visit us at www.onstar.com. Activate your OnStar Mirror 1.
Automatic Crash Response Our built-in system can automatically connect to emergency services in a crash...even if you can’t ask for it. • I n a crash, a built-in sensor can automatically alert an OnStar1 Emergency Advisor who is immediately connected into your vehicle to see if you need help. • Even if you can’t respond, the Advisor can request that emergency help be sent to your vehicle’s exact GPS location.
Security Services They’re the things you hope will never happen. But we’re here to help if they do. Roadside Assistance1 If Roadside Assistance is needed, OnStar can help. • Flat tire? • Dead battery? • Locksmith service? • Out of gas? • Need a tow? Just push the button to talk to an Advisor who can direct a service provider to the exact location using GPS technology. Roadside Assistance is included with your OnStar subscription.
Turn-by-Turn Navigation Note: A tone plays when it is time to turn on the Built-in Turn-by-Turn Navigation — so you don’t have to guess how to get where you’re going. suggested roads. If the • Built in. So OnStar is there. turn message may be 1 • Simple. Press the blue button to get directions. route has turns that occur quickly, only one given. The turn-by-turn • Smart. An automated voice calls out every turn as you need it.
Receiving a Location Error Prompt In certain areas, Global Positioning System signals can be obstructed. If this happens, an OnStar message will be given like, “Sorry, I am unable to accurately determine the distance to your next maneuver at this time. Push the OnStar Hands-Free Calling button, and say ‘Route Preview’ for additional upcoming maneuvers. Or you may press the blue OnStar button to get directions from a live Advisor.
How to Stop Individual Driving Maneuvers To cancel play of the current maneuvers, push the maneuver will be cancelled, not the entire route. Note: Pressing the button. Only the current button will disconnect a hands-free call. When the GPS signal cannot be located for a route that is in progress, the following message may occur: “Sorry, I am unable to determine your location at this time.
Hands-Free Calling1 Usage of OnStar Hands-Free Calling Prepaid Minutes Stay connected safely with available hands-free choices. OnStar takes driver distraction and your safety very seriously, which is why we offer you two Hands-Free Calling options: • Available OnStar Hands-Free Calling • Built-in Bluetooth® Connectivity Both allow you to make and receive calls from your vehicle while keeping your eyes on the road and your hands on the wheel.
How to place a call using a stored name tag Helpful Tips for Hands-Free Calling 1. Push the button. When the system responds with “OnStar ready” and the talk-tone, say “Call .” • Speak as clearly as possible, and louder as necessary. 2. OnStar responds with “OK, calling .” (Making a call uses up minutes.) • The system won’t recognize words like “hundred,” “thousand,” or “twenty.” For example, the number “1.800.555.
Advisor Record Feature • Say “Help” if you need help. The system will say, “What do you need help with?” Hands-Free Calling instructions, driving directions or information given during a call with an OnStar Advisor can be recorded, stored and played back later. How to Record • Say “Clear” if a mistake is made when saying the numbers. The command clears button and start over. out the last set of numbers spoken. Or push the • Say “zero” or “oh” for 0. 1.
Bluetooth® Connected and In Control. nStar offers Bluetooth® technology, O making it easy to stay connected, safe and able to talk hands-free while on the road. •Y our OnStar system is equipped with Bluetooth.® This allows you to make and receive phone calls hands-free using a Bluetooth®capable cell phone. •N ot all phones support all functions, and not all phones are guaranteed to work with Bluetooth.® Visit www.onstar.com to see if your phone is compatible.
Deleting a Paired Phone Connecting to a Different Phone 1. Press the 3. Say “Delete.” The system asks which phone to delete. To connect to a different cell phone, the Bluetooth® system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. 4. Say the name of the phone you want to delete. • Press the button. 2. Say “Bluetooth.
Voice Pass-Thru Voice pass-thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer’s user guide to see if the cell phone supports this feature. To access contacts stored in the cell phone: 1. Press the button. 2. Say “Bluetooth.” 3. S ay “Voice.” •T he cell phone’s normal prompt messages will go through its cycle according to the phone’s operating instructions.
Additional Information Keeping Your Subscription Active Note: You can make a payment on your Set up a subscription payment plan to continue the OnStar service. To continue service: discounted subscription rate by paying • Push the button to speak with an Advisor. • Go to www.onstar.com. • Call 1.888.4.ONSTAR (1.888.466.7827).
Limited Warranty — USA WARRANTY PERIOD: HOW SERVICE IS HANDLED: LABOR: 90 days from the Date If OnStar Mirror malfunctions, press This product will be repaired or replaced, at the warranty-provider’s option, if it proves to be defective in material or workmanship, under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original consumer purchase of the product.
Languages Cellular and GPS Antennas The OnStar system can be programmed to respond in French or Spanish; just push the button and ask for an Advisor. OnStar Advisors can speak French or Spanish. Avoid placing items over or near the mirror, both inside and outside the vehicle, to prevent blocking cellular reception and GPS signal reception. Also, interference can be caused by hanging items, such as decorations, air fresheners, etc., from the mirror.
Payment Lapse and System Deactivation An active OnStar subscription is required for all services to work, including Hands-Free Calling. If you do not arrange for payment at a time when a payment is due, the system may be deactivated by OnStar and you will not receive OnStar Automatic Crash Response, Emergency Services or any of the other services included in your subscription. Radio-Frequency Interference The OnStar system is a radio communications system.
Index Topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page Account number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Activate your OnStar mirror. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Add-on electrical equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Additional information . . . . . . . . . . . . . . . . . . . . . . . . .
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
