Mode l Na me: 15Z970
Introduction / Important Safety Precautions Introduction / Important Safety Precautions ENGLISH Using LG Easy Guide, LG Troubleshooting LG Electronics Inc. provides LG Easy Guide (User's Guide) and LG Troubleshooting (Troubleshooting Guide) to users for their easy and convenient use of the product. • Press [ ], select [LG Software], and run [LG Easy Guide] or [LG Troubleshooting].
Introduction / Important Safety Precautions 3 Information/Precautions Before Using • This LG Easy Guide has been written for the Windows 10 operating system. • The screen and menu configurations may differ from this manual depending on the status of the Windows update. • Representative images are used in LG Easy Guide. Product purchased may differ in appearance and color. • LG Easy Guide includes instruction about optional products. There may be information about products you did not purchase.
Introduction / Important Safety Precautions ENGLISH TIP Indicates that the following information is added to help the user utilize the machine more conveniently. OPTION The Option symbol indicates that the concerned device is not included in the product package and thus has to be purchased separately, or the device may not be applied to the user's machine depending on model type. Manufacturer and Copyright Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of Microsoft Corporation™.
Introduction / Important Safety Precautions 5 LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice. Country of Origin China Manufacturer LG Electronics Inc. OPEN SOURCE SOFTWARE NOTICE To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
Introduction / Important Safety Precautions Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less. ENGLISH If the PC has integrated graphics card, 1,024 MB RAM may be reported as 1,022 MB or less than 1,000 MB. CMOS Backup Battery The CMOS backup battery of the main board ensures that the system setup (BIOS) does not disappear even if the power is disconnected. The CMOS backup battery is an expendable component.
Introduction / Important Safety Precautions 7 Important Safety Precautions The warranty does not cover any damage resulting from reckless use or use in undesirable environments. ENGLISH Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place.
Introduction / Important Safety Precautions Product Installation/Usage Precautions ENGLISH CAUTION Place the machine in a safe place so it does not fall. • If dropped, the machine may be damaged or cause an injury. Use the product in a clean, dust-free environment. • Otherwise, the system may not function properly. Do not place any objects within 15 cm of the PC. • Lack of ventilation may overheat the PC from inside and put users at risk of burn injuries.
Introduction / Important Safety Precautions 9 Ensure the power is off before shutting the LCD. Do not impose excessive force on the LCD screen or drop it. • You may break the LCD glass panel. Do not forcibly open the LCD screen with one hand. • External impact may be inflicted on the machine. To clean the LCD screen, use designated agents and soft cloth and rub the screen in one direction. • Too much force may damage the LCD screen. When handling PC parts, follow the instructions in the manual.
Introduction / Important Safety Precautions Turn off the PC if you are not going to use it for an extended period of time. ENGLISH • It may overheat the battery. Make sure that the memory cover is securely closed before turning on the PC. • Do not use the machine when the memory cover is open. It may damage the machine. Please use parts certified by LG Electronics, Inc. • Otherwise, a fire or product damage may occur. If there is a problem with peripheral devices, contact the device manufacturer.
Introduction / Important Safety Precautions 11 WARNING • The desiccating agent and plastic wrap may cause suffocation. Do not use the machine in damp places like a laundry room or bathroom. • Moisture may cause a glitch or electric shock. • Please use the machine within the appropriate temperature range (10 °C to 35 °C) and humidity range (20% RH to 80% RH). Clean the PC with a proper agent and dry it completely before using it again. • If the PC is wet while used, an electric shock or fire may occur.
Introduction / Important Safety Precautions Do not put your finger or an object into PC ports. ENGLISH • An injury or electric shock may occur. Ask one of our engineers to run a safety check after your computer has been repaired. • Otherwise, an electric shock or fire may occur. For minors, we recommend a program that blocks access to illegal or pornographic web sites. • Minors' exposure to adult-only contents may inflict psychological instability or even trauma on them.
Introduction / Important Safety Precautions 13 If you dissemble the PC, connect the power after reassembly is done. Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches. Especially, ensure that children will not do so. • There is a risk of product damage, fire, or electric shock. • If any foreign substance gets in the product, unplug the product and contact the local service center.
Introduction / Important Safety Precautions WARNING ENGLISH During air travel, follow the directions of flight attendants. • Using the PC during flight may cause an aircraft accident. When leaving the machine in a car, avoid exposure to direct sunlight. • The product may get deformed or caught on fire due to a temperature rise. Do not put any heavy object on the power cable and AC adapter, and avoid damage from impacts. • A malfunction or fire may occur.
Introduction / Important Safety Precautions 15 Battery and AC Adapter Precautions When the PC is not used for an extended period of time, keep the battery level at 50 %. • Do not leave the product with discharged battery for an extended period of time. It may damage the battery. Charge the battery only with the provided instrument. • Otherwise, the battery may be damaged presenting a risk of fire. Do not throw or disassemble the battery. • The resulting damage may cause an injury, explosion, or fire.
Introduction / Important Safety Precautions If you find leakage or smell bad odor from the battery, remove the battery and contact the local service center. ENGLISH • It may explode or cause a fire. Do not store in places with temperatures above 60 °C and high humidity (in cars or saunas). • It may explode or cause a fire. Keep the battery out of the reach of children or pets. • If damaged, it may cause an injury. Keep the battery from being pierced by a sharp object or chewed by pets.
Introduction / Important Safety Precautions 17 Do not bend the power cable for AC adapter too much or get stamped by a sharp object. Do not use loose plugs or damaged power cords. • An electric shock or fire may occur. Do not touch the power cord with your hands wet. • Otherwise, an electric shock may occur. Pull the plug, not the cord, to disconnect the AC adapter and power jack. • Otherwise, a fire or product damage may occur. Operate the product at the proper voltage.
Introduction / Important Safety Precautions Disconnect the PC completely before cleaning it. ENGLISH • Otherwise, an electric shock or impairment may occur. If the power/AC adapter or the product is soaked, disconnect the battery, power/AC adapter, and all other lines before contacting the local service center. • An electric shock or fire may occur. Ensure that the battery pack is locked to the machine after installation. • Otherwise, the battery may be damaged.
Introduction / Important Safety Precautions 19 Other Safety Precautions Handle the machine with care to prevent loss of data from the storage device (HDD, SSD, eMMC). • Since the storage device is fragile, you need to back up your important data frequently. • The manufacturer is not responsible for any storage device data loss caused by a user's mistake.
Introduction / Important Safety Precautions ENERGY STAR® ENGLISH ENERGY STAR® ENERGY STAR® Specifications • LG Electronics Inc. participates in ENERGY STAR® and the energy efficiency of this product complies with the specifications of ENERGY STAR®. • ENERGY STAR® is a set of regulations that encourages manufacturers of electronic devices to create more energy efficient products. • The energy consumption of this product was decreased along with the cost. Also, it helps preserve natural resources.
Introduction / Important Safety Precautions 21 Product Specifications ENGLISH PC Specifications Display 39.6 cm IPS LCD or Touch LCD The display resolution may differ by model. CPU Intel®Core™ i7 / i5 / i3 or Intel®Pentium® processor The CPU differs depending on model type and cannot be replaced by the user. GPU Intel® HD Graphics 620 or Intel® HD Graphics 610 The GPU differs depending on model type and cannot be replaced by the user.
Introduction / Important Safety Precautions Power Supply and Environments ENGLISH AC Adapter (Free Voltage) Power Capacity: 40 W Input: AC 100 V to 240 V, 1.0 A - 1.1 A 50 / 60 Hz Output: DC 19 V, 2.1 A (40 W) Battery Lithium Ion battery Charging Hours: 3.0 hours Charging hours may be longer if the battery is not used for a long time or the system is on. When temperature is outside the operating temperature specification, the battery may not be charged or charging hours may be longer.
Using Windows 10 23 Using Windows 10 ENGLISH Start Menu A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily. Press the [ ] button in the lower-left corner of the screen to display the Start menu. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 ENGLISH 1 Expand: Displays the names of all menu items. 2 User Account: Displays the current user's information. You can use functions such as Change Account Settings, Lock or Logout. 3 Settings: You can set up the system including the network settings. 4 Power: Sleep, System Shutdown, and Restart menus are available. 5 App List: Displays the app list. 6 App Tile: Apps added to the Start menu are displayed in tile format. 7 Start Button: Opens or closes the Start menu.
Using Windows 10 25 Desktop Apps and Windows Apps The Windows apps provide easy-to-use menus according to the window size and a variety of convenient functions such as Update and Alarm. ENGLISH The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions.
Using Windows 10 Using Apps ENGLISH Running and Exiting Apps Run apps that were not added to the Start menu or apps that were installed on the system using the following method: 1 Press the [ ] button and select and run the app you want from the app list. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. 2 To exit an app, press the [ ] button on the top of the app screen. Deleting Apps You can delete apps from the Start menu tiles or the app list.
Using Windows 10 1 Press the [ ] button to display the Start menu. ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 2 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.
Using Windows 10 29 3 When the pop-up menu appears, select [Uninstall]. ENGLISH TIP If you are deleting a desktop app, the Programs and Features window appears. Right-click the app you wish to delete and press the Uninstall/Change button.
Using Windows 10 4 When prompted to confirm the deletion, click the [Uninstall] button to delete the app. ENGLISH Adding Apps to Start Menu/Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access.
Using Windows 10 1 Press the [ ] button to display the Start menu. ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 2 Right-click the app you want from the app list, and then click [Pin to Start] or [More] > [Pin to Taskbar]. ENGLISH 3 The selected app is added to the Start menu or taskbar.
Using Windows 10 33 Toggling and Adding Apps/Desktops TIP For an app that does not allow multitasking, you may be switched to the desktop where the app was executed, or you may have an error message. 1 In the taskbar, press [ ]. ENGLISH In Windows 10, you can toggle the running apps easily and quickly, and add desktops to use them like multiple PCs.
Using Windows 10 2 The screen to switch between apps and desktops appears and the running apps are displayed in the preview. ENGLISH TIP Press the [ ] button of an app in the preview to exit the app.
Using Windows 10 35 3 Click the [New desktop] tile. ENGLISH 4 [Desktop 1] and [Desktop 2] are created. TIP Two desktops are provided by default and you can add more if necessary.
Using Windows 10 5 Select an app in the preview or desktop. ENGLISH 6 The screen is toggled to the selected app or desktop.
Using Windows 10 37 TIP ] button in the app preview to exit the app. In the desktop preview, press the [ to another desktop.
Using Windows 10 Using Shortcut Keys ENGLISH Use the shortcut keys to quickly toggle between apps and desktops. Shortcut Keys Comments [Alt] + [Tab] Hold down the [Alt] key and press the [Tab] key to view the running apps in the preview. Press [Tab] repeatedly to select the app you wish to switch to and then release the [Alt] key. [Alt] + [Ctrl] + [Tab] The running apps on the screen are displayed in the preview. Select and switch to an app.
Using Windows 10 39 Splitting the App Screen TIP Some apps that cannot adjust the window size do not support the screen split. ENGLISH In Windows 10, you can easily adjust window sizes and split windows if necessary.
Using Windows 10 Full Screen ENGLISH 1 Drag and drop an app to the top end of the screen to change the app to the full screen size. 2 Drag and drop the app again to a different location to return to its original size.
Using Windows 10 41 Screen Split into Two TIP The screen is split according to the guideline. ENGLISH 1 Drag and drop an app to the right end or left end to reduce the size by half.
Using Windows 10 2 Select a running app displayed in the preview on the split screen. ENGLISH 3 Drag and drop the app again to a different location to return to its original size.
Using Windows 10 43 Screen Split into Four TIP The screen is split according to the guideline. ENGLISH 1 Drag and drop an app to the left corner to reduce the app to 1/4 size of the screen.
Using Windows 10 2 You can use this method to place up to four apps on the screen. ENGLISH 3 Drag and drop the app again to a different location to return to its original size.
Using Windows 10 45 Using the Store TIP If a local account is being used, a window to switch to a Microsoft account appears while using Windows Store. Follow the instructions on the screen to switch the local account to a Microsoft account. You can also do so by selecting [Start menu] > [Account] > [Change Account Settings]. If you switch to a Microsoft account, your PC settings (background, user settings, etc.) may be changed to the previous settings.
Using Windows 10 2 On the Store screen, select a category or app of your choice. ENGLISH 3 On the app details screen, select [Get] or [Buy]. 4 App installation starts in a moment.
Using Windows 10 47 5 You can see the installed app in the app list on the Start menu.
Using Windows 10 Switching to Tablet Mode ENGLISH If you are using Windows on a tablet PC, you can easily switch to the tablet mode. 1 Press the Action Center [ ] icon on the right side of the taskbar.
Using Windows 10 49 2 Select [Tablet mode] to switch Windows to tablet mode. ENGLISH 3 Select [Tablet mode] again to deactivate the mode.
Using Windows 10 Unlocking the Screen ENGLISH If the PC is not used for an extended period, it goes into a locked state. When the PC is used again, a lock screen appears for security purposes and may be unlocked by using the following method. 1 From the lock screen, press any key on the keyboard or drag up while you click and hold the mouse button. 2 When the login window appears, enter the password and click [Enter]. (If no password is set, press the login button to immediately unlock the screen.
Using Windows 10 51 Setting the PC Using Action Center You can use the Action Center to easily change the settings for tablet mode, display, media connection and network settings. The functions supported by the Action Center may differ depending on the model. 1 Press the Action Center [ ] icon on the right side of the taskbar. ENGLISH Windows 10 supports various functions so that the user can change the PC setting easily and quickly.
Using Windows 10 2 Change the PC settings as needed. ENGLISH TIP If the tile does not appear, press the [Expand] menu. 3 To change the detailed settings of the PC, press the [All Settings] tile.
Using Windows 10 53 Using the Start Menu ] button and select the Settings menu. 2 When the screen for PC's detailed settings appears, select and change the settings as needed.
Using Windows 10 Windows Shutdown Option ENGLISH In Windows 10, you can use the Windows shutdown option by following these steps: 1 Click the [ ] button and select the [Power] menu. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. 2 Select a Windows shutdown option. TIP On the Desktop screen, press [Alt] + [F4] to use the Windows shutdown option. (Pressing [Alt] + [F4] on a running app may end the app.
Using the PC 55 Using the PC Connect the AC adapter to power and charge the product. TIP The power cable and the AC adapter type may differ per model type and country and there is no difference in functionality. This product has a built-in battery pack. The internal battery should not be arbitrarily disassembled or replaced. Arbitrarily disassembling the product may void the warranty. If you need to disassemble or replace the battery, please visit the designated LG Electronics Service Center.
Using the PC WARNING ENGLISH Please use an AC adapter certified by LG Electronics Inc. • Uncertified batteries may explode. • It may cause a problem in battery charging or system operation. When you use an AC adapter, follow the below directions. • 60 °C or more high-humidity spaces, for example, inside cars or saunas, should be avoided when you use or store it. • Do not disassemble or modify the AC adapter. • Do not twist the AC adapter plug.
Using the PC 57 2 Open the LCD and check the charging state. When the AC adapter lamp is blinking, charge it fully with the AC adapter before using it. ENGLISH CAUTION Use batteries certified and acknowledged by LG Electronics Inc. • Uncertified batteries may explode.
Using the PC WARNING ENGLISH The battery may explode due to excessive heat, causing fire. For a safe and efficient use of battery, follow the below directions. • Do not short-circuit the battery. • Keep the battery out of reach of children. • A visible swelling of the battery pack indicates a possible danger. When this occurs, contact your local vendor or service center immediately. • Use only a certified and designated recharger. • Keep the battery pack away from heat. (Never put it in a microwave.
Using the PC 59 TIP When the PC is not used for an extended period of time, refer to the following: extend the battery life. • If the battery is left fully charged for an extended period of time, the battery capacity and battery running time may be reduced. • If the battery is left fully discharged for an extended period of time, it may become overdischarged and cannot be charged again. For more efficient use of the battery, read the following carefully.
Using the PC Operation Status Lamps ENGLISH 1 AC Adapter Lamp • On: The AC adapter is connected. • Off: The AC adapter is not connected. If you try to turn on the system that has entered the Hibernates mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times. If this is the case, connect the AC adapter and charge the battery sufficiently before using it.
Using the PC 61 4 Caps Lock Lamp 5 Touchpad Lamp • On: When the touchpad is activated • Off: When the touchpad is deactivated 6 Webcam Operation Status Lamp • On: When the webcam is operating • Off: When the webcam is not operating 7 Reader Mode Lamp • On: When the Reader Mode is activated • Off: When the Reader Mode is deactivated ENGLISH • On: When the Caps Lock is activated • Off: When the Caps Lock is deactivated
Using the PC Keyboard ENGLISH The keyboard allows the user to input data or give commands. The keyboard may differ in appearance and color depending on your country. CAUTION • Spilling a watery substance like coffee or juice on the keyboard may cause a fault, malfunction, or electric shock. • The keys may not work properly when you use several keys at the same time while playing a PC game. (Please change the key combination settings according to the combinations necessary for the game play.
Using the PC Works as the [Scr Lk] (Scroll Lock) key. Fn + Ctrl Works as the [Pop-up Window] key. Fn + ◀ Works as the [Home] key. Fn + ▶ Works as the [End] key. Fn + ▲ Works as the [Page Up] key. Fn + ▼ Works as the [Page Down] key. Shortcut Keys TIP • To change the input mode temporarily, you can press the [Shift] key together with the letter you want to enter. By doing so, you can enter an uppercase letter when the Caps Lock key is not pressed and a lowercase letter when it is pressed.
Using the PC Keyboard Backlight ENGLISH You can set the Keyboard Backlight function to use the product in a dark environment. The figures herein are subject to change without prior notice. OPTION This only applies to the products that have the Keyboard Backlight function. Configuring Keyboard Backlight TIP You can use hot keys to use the Keyboard Backlight function more conveniently.
Using the PC 65 3 Go to Keyboard Backlight and select your desired options.
Using the PC Adjusting Screen Brightness and Volume ENGLISH LG PC allows you to use the hot keys to easily adjust the screen brightness and volume. TIP According to the model type, a button for volume control (mute, volume up / down, DTS, etc.) may be available. Function Hot Keys Comments Screen Brightness [Fn] + [F2], [F3] Press the [F2] key to darken the screen or the [F3] key to brighten it. Press the Action Center [ ] icon on the right side of taskbar to run the Action Center.
Using the PC 67 Using the Touchpad For best performance, it is recommended to use the driver provided by the touchpad manufacturer. The driver provided by the touchpad manufacturer is preinstalled when you purchase this product. You can reinstall the driver through LG Update Center. The touchpad scroll feature is not supported in the model that supports the gesture feature. 1 Touchpad • Moves the cursor. 2 Scrolling area 3 Left button • Use to select or execute programs.
Using the PC ENGLISH Click (Select) Press and release the left button swiftly with a finger. (Or tap the touchpad once.) Do this, for example, to select a menu or icon and to place the cursor to type on a word processor file. Double-click (Execute) Press the left button twice consecutively and release the button. (Or tap the touchpad twice.) Do this, for example, to run a program after selecting its execution file (or icon).
Using the PC 69 ENGLISH CAUTION Notes on Using the Touchpad • Do not use a sharp object such as a pen on the pad nor peel the cover. It may cause an impairment. • Do not place more than one finger, and do not use while wearing a glove or when the hand is wet. The Touchpad will not work properly. Oil or dirt at the fingertip can also cause an impairment. • The touchpad is sensitive. Do not impose excessive force or maintain an uncomfortable position. Otherwise, it may result in a finger or wrist injury.
Using the PC Drag & Drop ENGLISH To drag, click and hold an icon, and move it to another location. To drop, release the dragged icon in the location you want. To move a file icon to another folder or to Recycle Bin, place the cursor (or the pointer) on the icon, press and hold the left button, and glide another finger on the touchpad until the icon reaches the aimed location. After reaching the destination, release the left button.
Using the PC 1 Click the [ ] button and select the [Settings] menu. ] key or [Ctrl] + [Esc] to display the Start menu.
Using the PC 2 When the [Settings] screen appears, select [Devices]. ENGLISH 3 Select [Mouse & touchpad] > [Additional mouse options].
Using the PC 73 4 When [Mouse Properties] screen appears, select [Turn on ClickLock]. ENGLISH 5 Press [Settings] to set the time for the ClickLock.
Using the PC 6 Press the left button of the touchpad and release it to change the button into the pressed state. ENGLISH 7 Move on the touchpad to use the drag/scroll feature. 8 Press the left mouse button to turn off the ClickLock. Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing multitouch functions. Windows 10 Touchpad Gestures allow you to use the PC more easily. The touchpad gesture feature may not be supported in some models.
Using the PC Place two fingers on the touchpad and move up/down/left/right to scroll the screen. (It operates only on an app or screen which scrolling is available.) • Place two fingers on the touchpad and widen or narrow them to zoom out or in.
Using the PC Setting Touchpad ENGLISH You can change the touchpad features or enable/disable the gesture feature. The figures herein may differ by language selection and are subject to change without prior notice. 1 On the desktop taskbar, double-click the touchpad settings icon.
Using the PC 77 2 When the following screen appears, change the settings and click [OK].
Using the PC Using Touch Panel ENGLISH Use the touch panel for a faster and more convenient use of the PC. All gestures provided by Windows 10 can be used. For more details about the Windows 10 gestures, refer to Windows help. OPTION This applies only to models equipped with a touch panel. Basic Usage 1 Touching Once: Touch the panel once to use as left mouse button.
Using the PC 79 2 Touching Twice: Touch the panel twice to use as double-click. ENGLISH 3 Drag: After touching the start point, finger movement can be used instead of the mouse.
Using the PC 4 Touching Longer: Touch the panel for a longer time to use as right mouse button.
