LG-P500 User Guide • Some of the contents of this manual may not apply to your phone depending on your phone’s software or your service provider. • This handset is not recommended for the visually impaired because of its touch-screen keypad. • Copyright ©2010 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. All other trademarks are the property of their respective owners.
This device is not intended for sale in the USA. Part 15.21 statement " Change or Modifications that are not expressly approved by the manufacturer could void the user's authority to operate the equipment. “ Part 15.105 statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Part 15 Class B Compliance This device and its accessories comply with part15 of FCC rules. Operation is subject to the following two conditions: (1) This device & its accessories may not cause harmful interference. (2) This device & its accessories must accept any interference received, including interference that may cause undesired operation. Body-worn Operation This device has been tested for typical body-worn operations with the distance of 0.79inches (2.0cm) from the user’s body.
Getting to know your phone Menu key - Opens application menu and check what options are available. Earpiece Send key - Dials a phone number and answers incoming calls. End/Power/Lock key - Ends or rejects a call. - Powers your phone on/off by pressing and holding the key. - Turns off the screen and locks. Back key - Returns to the previous screen. Home key - Returns to home screen from any screen.
Volume keys - On the home screen: controls ringer volume. - During a call: controls your earpiece volume. - When playing a track: controls volume continuously. Charger, micro USB cable connector Search key - Search the web and contents in your phone. Camera key - Go to the camera menu directly by pressing and holding the key.
Getting to know your phone Installing the SIM card and battery Before you can start exploring your new phone, you’ll need to set It up. To insert the SIM card and battery: 1 With the back of the phone facing you, remove the back cover. To remove the back cover, firmly press your thumbs on either side of the back cover, and slide the cover below the camera lens. 22 2 Slide the SIM card into the SIM card holder. Make sure the gold contact area on the card is facing downwards.
3 I nsert the battery into place by aligning the gold contacts on the phone and the battery, then gently press the battery until it snaps into space. NOTE: If your phone does not connect to a network when you insert a SIM card and turn it on, please contact your service carrier to obtain the details of its access point name. Charging your phone 4 R eplace the back cover of the phone and slide it down into place until the latch clicks.
Getting to know your phone NOTE: The LG-P500 has an internal antenna. Be careful not to scratch or damage this rear area, as that will cause loss of performance. Installing the memory card To store additional multimedia files such as captured images by using a built-in camera, you must insert a memory card to your phone. To insert a memory card: 1 Turn the phone off before inserting or removing the memory card. Remove the back cover.
2 O pen the slot protection and insert the memory card into the slot. Make sure the gold contact area is facing downwards. WARNING! Do not insert or remove the memory card when the phone is on. Otherwise, it may damage the memory card as well as your phone, and the data stored on the memory card may be corrupted. Formatting the memory card Your memory card may already be formatted. If it isn’t, you must format it before you can use it. NOTE: All files on the card are deleted when you format the card.
Your Home screen Touch-screen tips Here are some tips on how to navigate around your phone. Touch - To choose a menu/ option or open an application, touch it. Touch and hold - To open an options menu or grab an object you want to move, touch and hold it. Drag - To scroll through a list or move slowly, drag across the touch screen. Flick - To scroll through a list or move quickly, flick across the touch screen (drag quickly and release). Note •T o select an item, touch the centre of the icon.
Lock and unlock screen Whenever your LG-P500 is not in use, it will return to the lock screen. If you do not use the phone for a while, the home screen or other screen you are viewing, is replaced with the lock screen and then the screen darkens, to conserve the battery. To wake up your phone, press Send, Home, or Power. The lock screen will appear and drag your finger to the right to unlock your home screen. The last screen you were working on opens.
Your Home screen Using your home screen Touch the Applications tab at the bottom of the screen. You can then view all your installed applications. NOTE: Some screen images may be different depending on your phone provider. Select your default home screen The user interface is based on two types of home screens: LG Home and Android Home. You can set your favourite home screen as the default. If you want to change the default home settings, choose Home selector from the applications menu.
LG Home Simply swipe your finger to the left or right to view them. You can also customise each panel with widgets, which are shortcuts to your favourite applications and folders. Tip! Small dots at the application tab on the bottom of the screen indicate which panel you’re viewing.
Your Home screen In your LG home screen, you can view quick keys on the bottom of the screen. The quick keys provide easy, one-touch access to the functions you use the most. Touch the Phone icon to bring up the touch-dialling pad to make a call. Touch the Message icon to access the messaging menu. Here, you can create a new message. Touch the Applications icon to open the applications menu. Just touch and slide up or down the screen to scroll through your applications.
Android Home Simply swipe your finger to the left or right to view them. You can also customise each panel with widgets, which are shortcuts to your favourite applications and folders. Touch the Applications icon to open the applications menu. Just touch and slide up or down the screen to scroll through your applications.
Your Home screen Adding widgets to your home screen You can customise your home screen by adding shortcuts, widgets, or folders to it. For more convenience using your phone, add your favourite widgets on the home screen. NOTE: LG Home and Android Home provide this function. To add an desired icon to your home screen: 1 O n the home screen, touch Menu key and open the Options tab, then select Add. 2 On the Add to Home screen menu, touch the type of item you want to add.
Notification drawer Viewing the status bar The notification drawer runs across the top of your screen. Touch and slide the notification drawer down with your finger. Or, on the home screen, touch Menu key and select Notifications. Here, you can check Wi-Fi and Bluetooth status as well as other notifications. The status bar uses different icons to display phone information, such as signal strength, new messages, battery life, and active Bluetooth and data connections.
Your Home screen Icon 34 Description Icon Description Speakerphone Battery fully charged Call mute Battery is charging Missed call Data in Bluetooth on Data out Bluetooth connected Data in and out System warning USB to PC Alarm Download New voicemail Upload Flight mode GPS is acquiring Silent GPS is on Vibrate Service message No SD card Setting message
Google Account Set-up The first time you open the 4 When you’re finished to Google application on your input name and username, phone, you will be required to tap Next. Your phone is sign in with your existing Google communicating with Google account. If you do not have a servers and checking Google account, you’re prompted username availability. to create one. 5 Enter and re-enter your password.
Google Account Set-up 3 O nce you have set up your Google account on your phone, your phone will be automatically synchronised with your Google account on the web. (It depends on your synchronization settings.) After sign in, you can use Google Mail, Google Calendar, Android Market and Google Map; download applications from Android Market; back up your settings to Google servers; and take advantage of other Google services on your phone.
Calls Making a call 1 Touch to open the keypad. 2 Enter the number on the keypad. To delete a digit, touch the Clear icon . 3 Touch the Call icon to make a call. 4 To end a call, touch End call. TIP! To enter “+” to make international calls, touch and hold down . Calling your contacts 1 T ouch to open your contacts. 2 Scroll through the contact list or enter the first letter(s) of the contact you want to call by touching Search.
Calls 2 C all the number, or search your contacts. 3 Touch the Call icon to connect the call. 4 Both calls will be displayed on the call screen. Your initial call will be locked and put on hold. 5 Touch to toggle between calls. Or touch to make a conference call. 6 To end active calls, touch End call. If there is no active call, it will end the Hold call. To end all calls at the same time, touch the Menu key and select End call. NOTE: You will be charged for each call you make.
Fixed Dial Numbers – Select Fixed Dial Numbers to turn on and compile a list of numbers that can be called from your phone. You’ll need your PIN 2 code, which is available from your operator. Only numbers within the fixed dial list can be called from your phone. Voicemail – Set up your voicemail number. Call forwarding – You can configure how your calls are forwarded when you’re on the phone, when you don’t answer, and so on.
Contacts You can add contacts on your phone and synchronise them with the contacts in your Google account or other accounts that support syncing contacts. Searching for a contact There are two ways to search for a contact: On the Home screen 1 O n the home screen, touch Contacts to open your contacts. 2 Touch Search and enter the contact name using the keypad. TIP! To search by group, touch the Contacts tab at the top of the screen and select Groups. This will display a list of all your groups.
Favourite Contacts Creating a group You can classify frequently called contacts as favourites. To add a contact to your favourites 1 On the home screen, touch Contacts to open your contacts. 2 Touch a contact to view its details. 3 Touch the star to the right of the contact’s name. The star turns gold. To remove a contact from your favourites list 1 On the home screen, touch Contacts to open your contacts. 2 Touch the Favourites tab and choose a contact to view its details.
Messaging/E-mail Messaging Your LG-P500 combines SMS and MMS into one intuitive, easy-to-use menu. Sending a message 1 T ouch Messaging icon on the home screen, and touch New message to open a blank message. 2 Enter a mobile phone number in the To field. As you enter the phone number, matching contacts appear. You can touch a suggested recipient or continue entering the phone number. You can add multiple contacts. NOTE: You will be charged for a text message for every person you send the message to.
NOTE: When you get an SMS message during a call, there is no alert, but you will seen it on the indicator bar. Entering text Keypad Touch to turn on T9 predictive text. Tap to change between the number, symbol, and text keypads. Touch and hold to view the Editor Settings, Writing Language, Input Method, and User Dictionary. Use to scroll through the different keyboards in each text entry mode (e.g., uppercase or lowercase letters). To enter a space, touch .
Messaging/E-mail Abc mode Example This mode allows you to enter letters by touching the key labelled with the required letter once, twice, three or four times until the letter is displayed. To input “ä”, press and hold the “a” key. After the letter “a” disappears, press the “a” key repeatedly until “ä” is displayed on the screen. Enter special characters by pressing the letter continuously. 123 Mode This mode allows you to enter numbers in a text message (a telephone number, for example) more quickly.
Sending an email using your new account 1 T ouch Email icon on the home screen, and then touch Compose to open a new blank message. 2 Enter the recipient’s address, then write your message. You can also attach images, videos, audio files, and various document file formats. 3 Touch Send to send your email. TIP! During an active Wi-Fi connection, emails are sent and received using Wi-Fi. Retrieving your email You can automatically or manually check your account for new email.
Messaging/E-mail Threaded box Messages (SMS, MMS) exchanged with another party can be displayed in chronological order so that you can conveniently see an overview of your conversation. NOTE: When you send an MMS message, there will be no delivery report, but you will see the icon. Using smilies Liven up your messages using smilies. When writing a new message, touch the Menu key, then choose Insert Smiley.
< MMS settings > Delivery report – Choose to request a delivery report. Read report – Choose to request a read report for each message you send. Auto-retrieve – Activate to retrieve messages automatically. Roaming auto-retrieve – Activate to retrieve messages while roaming. Set priority – Choose the priority level of your MMS. Validity period – Choose how long your message is stored in the message centre.
Messaging/E-mail Social Networking With your phone, you can enjoy the social networking and manage your micro-blog in on-line communities. You can update your current status and view your friends’ status updates real-time. You can add your Facebook, Twitter or Bebo accounts to your phone. If you don’t have an account, you can visit their sites to set it up. NOTE! An additional costs may be incurred when connecting and using online services. Check your data charges with your network provider.
Viewing and updating your status 1 C hoose a community you want to access. 2 The community home will be appear. You can see the current status of your social community. 3 If you want to update your status, tap Status and write the current status, then touch Share. Note: This is dependent on network services. Removing accounts on your phone 1 I n the list of SN (Social Networking) manager, touch Menu key and touch Remove account.
Camera Getting to know the viewfinder rightness – This defines and controls of the amount of sunlight B entering the image. Slide the brightness indicator along the bar, towards “-” for a lower brightness image, or towards “+” for a higher brightness image. Zoom – Zoom in or zoom out. Alternatively you can use the side volume keys. Gallery –This enables you to access your saved photos from within the camera mode. Simply touch, and your gallery will appear on the screen.
TIP! You can close all the shortcut options to give a clearer viewfinder screen. Just touch the centre of the viewfinder once. To recall the options, touch the screen again. Using the focus mode You can select the focus mode as following options; Auto Focus – Set the camera to focus automatically. Macro – Macro mode allows you to take extreme close-ups. If you are trying to take a close-up shot but the focus box remains red, try turning the macro mode on.
Camera Once you’ve taken the photo Your captured photo will appear on the screen. Share Touch to share your photo as Bluetooth, Email, Google Mail, Messaging, Picasa or SNS. NOTE: Additional charges may apply when MMS messages are downloaded while roaming. Touch to use the image as Contact icon, Lock screen or Wallpaper. Rename Touch to edit the name of the selected picture. Edit Touch to edit the image using various tools. Touch to view a gallery of your saved photos. Touch to delete the image.
Timer – The self-timer allows you to set a delay after the shutter is pressed. Select Off, 3 seconds, 5 seconds, or 10 seconds. This is ideal if you want to be included in a photo. ISO – The ISO rating determines the sensitivity of the camera’s light sensor. The higher the ISO, the more sensitive the camera will be. This is useful under darker conditions when you cannot use the flash. Select from ISO values of Auto, 100, 200, and 400.
Camera Hide icons – Choose the camera setting icons to hide manually or automatically. Blink detection – Choose On to check the closed eyes at the after capture. Reset – Restore all camera default settings. TIP! When you exit the camera, all settings will return to their defaults, except image size and image quality. Any nondefault settings must be reset, such as colour tone and ISO. Check these before you take your next photo.
Video camera Getting to know the viewfinder Brightness – This defines and controls of the amount of sunlight entering the image. Slide the brightness indicator along the bar, towards “-” for a lower brightness image, or towards “+” for a higher brightness image. Zoom – Zoom in or zoom out. Alternatively you can use the side volume keys. Before starting record a video, you can use the zoom function. You can not control the zoom function during recording. Settings – Touch this icon to open the settings menu.
Video camera Shooting a quick video NOTE: Additional charges may apply when MMS messages are 1 P ress and hold the camera downloaded while roaming. key on the right side of the Play Touch to play the video. phone. Rename Touch to edit the name 2 Then, switch to . of the selected video. 3 The video camera’s viewfinder Edit Touch to use the video will appear on the screen. as wallpaper.
Colour effect – Choose a colour tone to use for your new view. White balance – The white balance ensures any the white areas in your video are realistic. To enable your camera to adjust the white balance correctly, you may need to determine the light conditions. Choose from Auto, Incandescent, Sunny, Fluorescent, and Cloudy. Duration – Set a duration limit for your video. Choose between Normal and MMS to limit the maximum size to send as an MMS message.
Your photos and videos Viewing your photos and videos 1 T ouch on the camera preview screen. 2 Your gallery will appear on the screen. 3 Touch the video or photo to open it fully. TIP! Flick left or right to view other photos or videos. Adjusting the volume when viewing a video To adjust the volume of a video while it is playing, use the volume keys on the left side of the phone. Setting a photo as wallpaper 1 T ouch the photo you want to set as wallpaper to open it.
T ext – Add text to a picture. C lipart – Add clipart to a photo. D rawpad – Draw on your photo, freehand. Select the line thickness from the four options, then choose the colour you want. S tamp – Decorate your photo with stamps. Choose from the different stamps, then touch your photo where you want to place them. R esize – Resize your photo. Save the changes you made to the photos. Delete your photo edits.
Your photos and videos Cropping a photo 1 On the editing screen, touch . 2 Choose the shape you want to use to crop the picture. 3 Drag the box over the area you want to crop. Move the selected area by dragging. 4 When you are finished with your selection, touch Done. Tuning your photo 1 On the editing screen, touch . Use the tuning toolbar to adjust your photo’s tuning as you like. 2 Choose to adjust the tuning settings automatically. 3 Choose to compare before and after tuning.
Using the drawpad Editing your videos 1 T ouch on the editing screen. 2 Touch to select the shape. 3 Also, set the colour and thickness. 4 You can delete the drawing you added using . The video editing features are available for the MPEG-4 format. Adding stamps 1 T ouch on the editing screen. 2 Touch to see which stamps are available. 3 Touch the screen where you want to add the stamp to the photo. 4 Adjust the colour using . Resizing 1 T ouch on the editing screen.
Your photos and videos Adding subtitles Adding edit effects 1 O pen the video you want to edit. 2 Select Edit , then select to add subtitles to the video. 3 Touch , then pause playback to set the start point for text appearance. 4 Touch Start, then choose the text style. Enter your text using the keypad, then select Done. 5 Touch the area of the screen where you want the text to appear, then touch OK. 6 Replace the existing file, or save as a new file. 7 Repeat these steps to add more text.
Adding dubbing to your video 1 O pen the video you want to edit. 2 Select Edit , then choose . 3 Touch . The My Sounds folder will open. Choose the track you want to add to your video. 4 The original audio track on your video will be deleted. 5 If the audio is shorter than the video, choose whether to play it Once or to Repeat it. 6 Replace the existing file, or save as a new file. 7 Or you can record a new file and insert live dubbing by touching . 8 Touch Done to save the current dubbing.
Multimedia You can store multimedia files to a memory card to have easy access to all your image and video files. Touch Applications tab, then select Gallery. You can open a list of catalogue bars that store all your multimedia files. Note: Make sure you install a memory card into the phone to save photos and access all your pictures. Without a memory card, the phone will not display any photos or videos. There are five catalogue bars as shown below. All : Displays all your pictures and videos.
My Images options menu Select a photo, then touch and hold to see the available options. Sending a photo 1 T o send a photo, touch and hold the photo you want. 2 Select Share. Choose from Bluetooth, Email, Google Mail, Messaging, Picasa or SNS. 3 When you choose Email or Messaging, your photo will be attached to a message, then you write and send the message normally. TIP! If you have a SNS account and set it up on your phone, you can share your photo to SNS community.
Multimedia 1 T ouch and hold a photo, then select Detail. Media Player The Media Player folder displays a list of videos you downloaded to or recorded on your phone. Watching a video 1 Select Media Player on the Applications tab. 2 Touch Video and select a video to play. TIP! The LG-P500 supports DivX video playback to ensure greater content availability. Touch Music and select a music to play. You can play songs, categorise songs by Album and Artist, or create a Playlist.
– Touch to deselect all the files. 25/32 – This shows the selected file number. Touch to go to the next step. 6 T ouch to play the complete video file. 7 Touch to save the video file you created. Music Movie There are three style templates: Portrait, Landscape, and Motion objects. 1 Touch , then select a video. Go to the next step. 2 Touch to preview the video file. 3 Touch to save the file. 1 F lip left and right to check the various styles. For Music Movie, you can select only photos.
Multimedia NOTE: Java game and application installation are only possible through the Web. Transferring files using USB mass storage devices To transfer files using USB devices: 1 Connect the LG-P500 to a PC using a USB cable. 2 Choose Settings > SD Card & Phone Storage > Activate Mass Storage Only. 3 In the status bar, drag the USB icon. 4 Choose USB Connected and Mount. 5 You can view the mass storage contents on your PC and transfer the files. NOTE: You need to install and SD card first.
6 T ouch to go back to the first part of the song. Touch to go back to the previous song. To change the volume while listening to music, press the up and down volume keys on the left side of the phone. Touch and hold any song in the list. It will display Play, Add To Playlist, Use As Phone Ringtone, Delete, and Search as options. NOTE: Music file copyrights may be protected by international treaties and national copyright laws.
Multimedia 3 T ouch Auto Scan, then touch Yes. Assign the stations found to channel numbers by selecting Set, Skip, or Stop. NOTE: You can also manually tune in to a station using the wheel displayed next to the radio frequency. Resetting channels 1 O n the home screen, touch Applications tab and select FM radio. 2 Choose Reset Channel to reset the current channel, or choose Reset All Channels to reset all the channels.
Google applications 1 F irst, set up a Google account. Enter your user name and password. 2 A fter signing in, your contacts, email, and calendar in your Google account will automatically synchronise with your LG-P500. Tip! If you change your Google account after signing in, or you want to log out, please use the below step: Applications > Settings > Applications > Manage applications > Google Apps > Clear data.
Google applications Google Mail Google Mail is configured when you first set up your phone. Depending on your synchronisation settings, Google Mail on your phone is automatically synchronised with your Google account on the web. The inbox conversations list is your default Google Mail view. Touch the Menu key, then touch Refresh to send or receive new emails and to synchronise your emails with your Google account on the web. Google Talk Google Talk is Google’s instant messaging program.
Utilities Setting your alarm 1 O n the home screen, touch Applications tab and select New alarm. 2 If you want to add a new alarm, touch Add Alarm. There are preset alarms you can activate. 3 Touch to checkmark to turn on the alarm, and set the time you want the alarm to sound. After you set the time, the LGP500 will let you know how much time is left before the alarm sounds. 4 Choose a ringtone, and turn on Vibrate, if you want. Set the repeat. The icons indicate the weekday you select.
Utilities Adding an event to your calendar 1 O n the home screen, touch Applications tab and select Calendar. 2 First, you must create a Google account to use Calendar. 3 Select the date you want to add an event to. 4 Touch the Menu key, then touch New event. 5 Touch What, then enter the event name. Check the date and enter the time you want your event to begin. Enter the time and date the event finishes in the lower date and time boxes. 6 Also, touch Where, then enter the location.
1 C hoose Memory Card. You can see the files and folder list. 2 If you choose Recent Documents, files you recently viewed will be displayed. 3 Touch and hold any file, and the options Rename, Properties, and Delete will appear. 4 Choose a file, then touch the Menu key to view the Open, Register, Update, Properties, and About options. There are additional options, depending on the file type. PDF: Go To Page, Fit Page, Fit Width DOC/TXT: Search XLS: Worksheet – Choose Summary View or Full View.
The Web Browser Browser gives you a fast, fullcolour world of games, music, news, sports, entertainment, and much more, right on your mobile phone. Wherever you are and whatever you’re into. Accessing the Web 1 O n the home screen, touch Applications tab and select Browser. 2 You will move to the website. NOTE: Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider. Using the Web tool bar Touch to open the toolbar.
S hare Page – Send page by Email or Messaging. • Downloads – Show download history. • Setting – Set browser settings. • Adding and accessing bookmarks For easy and fast access to your favourite websites, you can add bookmarks and save Web pages. 1 On the home screen, touch Applications tab and select Browser. 2 Touch the Menu key then select More > Bookmarks. Or press . A list of your bookmarks will appear on the screen. 3 Select Add Bookmarks, then enter a name for the bookmark followed by its URL.
Settings On the home screen, touch Applications tab then scroll and touch Settings. Airplane mode – After setting Airplane mode, all wireless connections will be disabled. Wireless controls Sound settings Here, you can manage Wi-Fi and Bluetooth. Also, you can set mobile networks, airplane mode. Wi-Fi – Touch to checkmark: Turns on Wi-Fi to connect to available Wi-Fi networks. Wi-Fi settings – Set network notification, or add a Wi-Fi network.
SD Card notifications – Disable SD card notification sounds. Display settings Orientation – Set to switch orientation automatically when you rotate the phone. Animation – Set to display an animation when you open or close windows. Brightness – Adjust the brightness of the screen. Screen timeout – Set the time for screen timeout. Touch settings Touch calibration – Reset your screen for ease of use. Data synchronization Select which applications are synchronised.
Settings Screen unlock pattern – Set unlock pattern to secure your phone. Opens a set of screens that guide you through drawing a screen unlock pattern. SIM card lock – Set up SIM card lock or change SIM PIN. Passwords – Displays the password while you type. Credential storage To lock your screen by using the Pattern Lock 1 On the home screen, touch Applications tab and select Settings. 2 T ouch Security & location, and select Set unlock pattern.
SD card & phone storage Accessibility SD Card – Check total space and available space. Touch Unmount SD card for safe removal. Format the SD card, if necessary. Internal phone storage – Check the Available space. Choose Factory Data Reset if you want to delete all data from the phone. You use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
Wi-Fi Wireless Manager allows you to manage Internet connections your phone’s Wi-Fi (a wireless LAN). It allows the phone to connect to local wireless networks or access the Internet wirelessly. Wi-Fi is faster and has a greater range than Bluetooth wireless technology. It allows fast emailing and Internet browsing. NOTE: The LG-P500 supports WEP and WPA/WPA2-PSK security. If your Wi-Fi service provider or network administrator sets encryption for network security, fill in the key in the pop-up window.
2) Saving a frequently used AP as a profile makes it easier to enter the security key when connecting to an AP with that security type. 3) If the AP does not support DHCP, you can connect to the AP using a static IP address. 2 Description of each field in the Wi-Fi profile. 1) Network Name: SSID (ID) 2) Security Type: WEP and WPA/WPA2-PSK support. 3) Security Key: Saves the security key. 4) IP/DNS Setting: This allows you to set to Automatic or Static, depending on whether the AP supports DHCP.
Software update Phone Software update LG Mobile Phone Software update from internet For more information on using this function, please visit the http://update.lgmobile.com or http://www.lg.com/common/ index.jsp → select country → Support. This Feature allows you to update the firmware of your phone to the latest version conveniently from the internet without the need to visit a service centre.