26LD320H 32LD320H 37LD320H 42LD320H 32LD325H 37LD325H Lodging Guest Interactive Pro:Centric™ TVs Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Commercial Mode Setup pages 12 – 13 Cloning Information pages 27 – 32 b-LAN™ Setup & Overview page 39 © Copyright 2010, LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.LGsolutions.com/products MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________Serial No. _______________ WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below. An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . 3 – 4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setup Checklist / Overview . . . . . . . . . . . . . . . . . . . . . . 6 Pro:Centric TV Interactive Menu Features. . . . . . . . . . . 7 Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer . . . . . . . . . . . .
Setup Checklist / Overview Setup Checklist Installation and Setup Checklist __ Unpack TV and all accessories. __ Install batteries in remote control. __ Install TV on VESA mount or stand. Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate. Hardware Connections __ Install any additional hardware as appropriate to your institution, LAN, etc.
Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. Channel Guide Information Remote Help Watch TV The interactive Pro:Centric TV enables guests—from the comfort of their hotel rooms—to view and select from a complete listing of hotel services and amenities.
LD320H/LD325H Rear Jack Panel AUDIO IN (RGB/DVI) Audio connection for RGB or DVI device. RJP Connection for Remote Jack Pack (RJP) Control cable. REMOTE CONTROL OUT IR output for controlling an auxiliary device. UPDATE Restricted to software updates. RESET Press RESET to re-initialize the TV. AUDIO/VIDEO IN 1 Connection for composite audio/ video output from external device. RS-232C IN (SERVICE ONLY) RESET HDMI HDMI /DVI IN 2 1 UPDATE ..... .... RJP REMOTE CONTROL OUT .......... .......... ..
Side Connections Panel / RF Antenna & MPI Connections A/V 2 Input L/MONO-AUDIO-R IN Connect to audio output jacks on external device. For only mono audio output, connect to Left audio input. VIDEO L/MONO -AUDIO- R USB IN Insert USB memory device for software updates, cloning purposes, or picture/music entertainment, as applicable. USB IN Side Connections Panel VIDEO IN Connect to video output port on external device (see Reference section, “TV Camport Auto Sense Operation,” for further information).
Installer Overview This is the Commercial Mode Setup Guide only. Installer Menu / Commercial Mode Setup XXLD320H PTC INSTALLER MENU To set up a Master TV, you will need to know how to enter the TV Installer Menu and make changes to the default values as required. Similarly, to configure a single TV’s Installer Menu settings in FTG Mode, you will need to know how to access and use the FTG Configuration Application utilities.
Installer Remote Control Typical Key Functions The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV. POWER Turns TV On or Off. ALARM Sets the time when the TV will automatically turn itself ON. TIMER Sets the amount of time before the TV automatically turns itself OFF.
Commercial Mode Setup for Master TV This section describes how to set up a Master TV when the EBL is in Pass-through Mode. Note: Disconnect all Aux inputs. Under certain conditions, Auto Tuning (Channel Search) is disabled if there is an Aux input active. Note: Refer to “FTG Mode of Operation” on pages 23 to 26 for information on configuring/editing Channel Map and Installer Menu settings for an individual TV in FTG Mode. 1. Set Installer Menu items.
Commercial Mode Setup for Master TV (Cont.) (Continued from previous page) 3. Run Auto Tuning (Channel Search). a) Search for all available analog and digital channels: Go to the Channel Menu, select the Auto Tuning option, and follow the on-screen instructions. b) Use the Channel Edit option in the Channel Menu to edit the channel lineup, as necessary, to include free to guest channels only. • Add/delete channels per your system requirements.
Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu Make sure the TV is ON. Using an Installer Remote, press MENU repeatedly until the on-screen setup menus lock up, and then press 9-8-7-6 + ENTER to access the Installer Menu. The Installer Menu opens with item 000 INSTALLER SEQ 000.
Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Item Function Value Range Default Value Brief Description of Function and Comments 000 INSTALLER SEQ 0~3 0 Leave default set to 0. 001 POWER MANAGE 0~7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0/1 0 Set to 1 to enable Auto Turn ON when AC power is applied. 003 BAND/AFC 0~3 1 Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC 0 ~ 127, 255 255 Channel tuned when TV is turned ON.
Installer Menu (Cont.) Installer Menu Items 073 through 119 Menu Item 16 Function Value Range Default Value Brief Description of Function and Comments 073 CH NOT AVBLE 0/1 0 If set to 1 and Channel Override is 0, “NOT AVAILABLE” message is displayed when directly accessing a channel not in the favorite Channel List. 075 REVERT CH 0/1 0 If set to 1 and loss of MPI communication occurs, TV tunes to Start Channel. 078 UPN MSB 0 ~ 255 0 User programmable number, most significant byte.
Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE Specifies entry sequence to the Installer Menu. 0 = 9876 2 = 1478 To translate a TV volume level to the Installer Menu value, use the following formula: 1 = 4321 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy. If set to 0, Power Manage is Off.
Installer Menu (Cont.) 015 - SLEEP TIMER If set to 1, the Sleep Timer feature may be used. If set to 0, the Sleep Timer is not available. 016 - EN TIMER (Enable On/Off Timers) * If set to 1, the Timer function is available to the end user and enabled continuously. Set to 0 to disable On/Off timers. Note: Clock must be set in order to use timers. 017 - ALARM * Gives the installer the option of making the Alarm function available to the end user. If set to 1, the Alarm function is available to the end user.
Installer Menu (Cont.) 047 - AUX STATUS Set to 1 for MPI Aux source to be reported as a channel number instead of channel 0. Set to 0 to disable Aux identification change. Controls MPI status channel response for Aux inputs. 082 - CHKSM ERROR (Checksum Error) Enforces rigid MPI checksum validation. Set to 1 for validation. Set to 0 to disable (does not check checksum on MPI async port). SPI is always checked. 053 - DIS.
Installer Menu (Cont.) • 6 = Scaler Model RJPs: DVI Mode Enables RJP feature for use with reduced cable bundle models. In this mode, when an HDMI/DVI source is connected to the RJP, only digital video is expected via the HDMI cable. Analog audio is provided via separate cable, from the source, connected to an RJP AUDIO IN. If no analog audio cable is connected, tuner audio will be heard. Notes: See Reference section, “RJP Model List and Input Auto-sensing Hierarchy.
TV Setup Menus Overview On-screen setup menus control the features of the TV. Press MENU on the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user. CHANNEL PICTURE AUDIO TIME LOCK OPTION INPUT MY MEDIA Refer to the Owner’s Manual for further information on the TV setup menus.
Adding Channel Label Icons / Custom Channel Labels (2-5-4 + MENU Mode) Editing/Adding Channel Icons and/or Labels If there is no pre-assigned icon, you can make a custom channel label of up to seven (7) characters to help identify a channel or network. If desired, channel labels can also be added in addition to a pre-assigned icon. You may also add labels for the Aux input sources to clearly identify the devices that are connected to the Aux inputs.
FTG Mode of Operation FTG Configuration Overview The following steps outline local FTG configuration of individual TVs. Since these models are equipped with the EBL module, they can also be broadcast configured in FTG Mode by a Free-To-Guest Management Appliance (FMA) head end device. Refer to the Free-To-Guest (FTG) Configuration Application manual and/or the Installation & Setup manual for the FMA device for further information. Note: FTG Configuration Application software is available online at: www.
FTG Mode of Operation (Cont.) Determining the TV Operating Mode / FTG Channel Map Configuration Utility Overview To determine the operating mode of the TV, press MENU on the Installer Remote. If the end user Function Menu (showing aspect ratio options—see below) appears, the TV/EBL is in FTG Mode. If the TV setup menus appear, the EBL is in Passthrough Mode.
FTG Mode of Operation (Cont.) FTG Channel Map Configuration Utility / FTG Channel Map Editor Overview The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number, then assign it the RF, Major, and Minor channel numbers to complete the mapping. CUSTOM CHANNEL LABELS/ICONS Enter custom labels and select icons by name on menu or by number. DELETE Click to remove highlighted channel from FTG Channel Map.
FTG Mode of Operation (Cont.) FTG Installer Menu Configuration Utility Overview CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. INSTALLER DEFAULTS Click to reset FTG Installer Menu items shown in the FTG Configuration Application to defaults. IR REMOTE ACCESS Toggle IR Remote Access to ON to obtain access to TV setup menus and Installer Menu. WRITE Click to transfer the FTG Installer Menu settings to the EBL.
Cloning Overview / Clonable Menu Features IMPORTANT CLONING INFORMATION There are three options for cloning a Master TV Setup: • Using a USB memory device • Using a TLL-1100A clone programmer • Using a LT2002 clone programmer Each option is described in further detail on the pages that follow. As you perform cloning procedures, be sure to complete each task as indicated. If a procedure or step is omitted or not performed completely, cloning may not work.
Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 27 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not be recognized. • It is not possible to clone a Master TV’s clock using a USB memory device. Either set a Target TV’s clock manually, or use the Auto Clock setting in the TV setup menus.
Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Cloning is accomplished using the TV/ clone programmer MPI ports for communication (see figure). TLL-1100A Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 27 before beginning any cloning procedures. • Ensure the TLL-1100A is either fully charged or connected to AC power.
Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer (Cont.) (Optional) Set the Clock Set the time on a Master TV’s clock. (If the time has already been copied from a TV into the TLL-1100A clone programmer, you can set the Master TV’s clock by copying the time from the clone programmer.) The TLL1100A can copy the current time to both a Master TV and to the clone’s internal clock—accurate to within one minute.
Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.
Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer (Cont.) (Continued from previous page) 6. Once you select the clone Memory Bank, press ENTER on the Installer Remote. The Memory Bank you selected will be shown. 7. Press POWER to transfer the Master TV Setup into the selected Memory Bank on the LT2002. Learning usually takes about 90 seconds. “LEARNING IN PROGRESS” will be displayed on the screen while the LT2002 copies the Master Setup.
Remote Jack Pack / TV Connections & Setup Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP AVAILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP AVAILABLE to 001). See Installer Menu detailed descriptions for further information. 093 RJP AVAILABLE 001 TV Connections Make these connections ONLY after Commercial Mode Setup and Cloning Master TV procedures are complete.
Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions XXLD320H PTC INSTALLER MENU Note: This function is not accessible while the TV is in FTG or PPV Mode. You can check the software versions of the TV by accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the on-screen setup menus lock up, and then press 9-8-7-6 + ENTER. When you are finished, press ENTER again to exit the Installer Menu.
Reference: Downloading a Splash Screen using a USB Memory Device Splash Screen Image File Guidelines • The splash screen image must be a baseline (not progressive) JPEG. • The image should be no larger than 1 MB. • The ideal size for the image is 1366 x 768 pixels or under. USB Download Menu Upgrade TV Software Upgrade PTC Software Teach To TV Previous • The image file must be stored in a folder named “LG_DTV” in the root directory of USB memory device.
Reference: Power Consumption Settings The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 003 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 26LD320H Item 099 Back Lighting (Static) 32LD320H / 32LD325H Power Consumption (Watts) Percent Savings Power Consumption (Watts) 100 56.82 0.00% 72.97 0.00% 90 80 70 60 50 40 30 20 10 1 51.98 47.09 42.06 39.71 37.36 36.31 35.12 32.59 30.23 27.95 8.52% 17.13% 25.97% 30.12% 34.
Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: 1. Installer Menu item 034 CAMPORT EN is set to 1 AND 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). Selectable: Can be accessed with INPUT key, direct access, etc. Auto Sense: TV switches to this input when connector is inserted. The Camport (Side [AV IN 2] Video) has the highest priority and will override any commands including tuning to the Start Channel.
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning TV Installer Menu MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) START AUX SOURCE ASSIGNMENT OLD_ OCV = 0 OLD_ OCV = 1 Source Input Source Mode Number Labeling Value Labeling Value Labeling 130 90 Video2 (Side) CV 34 CAMPORT_EN 0x01 Video Front (Camport) 0 Video Front (Camport) 0 (VIDEO) 2 131 91 Video1 (Rear) CV 39 RE
Reference: b-LAN Setup & Overview The b-LAN module is internal to the TV. It allows the hotel/institution head end equipment to communicate, via the institution’s RF distribution system, with the TV for configuration and control. Note: MPI cards with b-LAN technology—LMT7Z5, LMT7Z7, LMT7Z9—are NOT supported on TVs in which the b-LAN module is embedded. Power to the b-LAN module is controlled by Installer Menu item 118 POWER SAVINGS.
Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M N/A RJP-101ML N/A RJP-110F RJP-210F RJP-110FW RJP-210FW RJP-110W RJP-210W RJP-110WBR RJP-210WBR RJP-110S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy 40 Priority Video Audio 1st (Highest) Digital Video In Audio In (3.
Troubleshooting General Troubleshooting Some Quick and Easy Tips for Resolving Problems Symptom Possible Cause(s) Possible Solution(s) Channel not included in channel lineup in TV controller. After 2-5-5 + MENU, only channels included in TV controller will appear. If channel is available, it can be added to channel lineup. If it is not available, the “No Signal” message appears on the TV screen. Software Problems Cannot direct enter channel number or “No Signal” appears. Power No power.
Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS LED on PTC Board blinking? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER LED lit? No Bad Analog or Digital Board TV responded? No Bad TV No Bad PPV Card Yes Yes Press POWER on Installer Remote. TV turned ON? Press VOLUME UP/ DOWN or MUTE key on User-supplied Remote.
Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Press POWER on Installer Remote. TV responded? No Bad TV Yes Leave the TV set ON. Go to Installer Menu by pressing MENU until the on-screen setup menus lock up (i.e., stop responding). TV stopped responding or continued to respond? Stopped responding TV is in Commercial Mode. Continued to respond TV is not in Commercial Mode. Call Technical Support for assistance.
Troubleshooting (Cont.) Clone Programmer Troubleshooting Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/ MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.
Glossary of Terms A list of definitions for some of the words found in this guide. 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider. The end looks like a hex-shaped nut with a wire through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV. 300 TO 75 OHM ADAPTER A small device that connects a 2-wire 300 ohm antenna to a 75 ohm RF jack.
Document Revision History / Notes Document Revision History Date Description December 2010 Revision A: New Document January 2011 Revision B: Includes LD325H TVs Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV. Click the Literature & Downloads tab at the bottom of the TV page, and select the required document(s) from the Downloads list.
For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2010, LG Electronics U.S.A., Inc.