User guide

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Problem Solution
Do I need to change my
ID format to the email
address?
For new sign-up members, the ID format has changed from
a combination of numbers and letters to using an email
address.
If you are already a member, you can still use your existing
ID or change it to an email address.
What is the LG account?
The LG account allows you to sign into all of the LG Smart
services with a single ID and password.
You can use the following services with your LG account:
LG Smart TV, LG Cloud, LG Smart World (excluding some
countries), LG Smart ThinQ, and LG Smart air conditioning,
etc.
Additional information may be required depending on the
service.