Installation Guide
Table Of Contents
- Getting Started with LG webOS TV
- How to Operate TV
- Learn More about Magic Remote
- Pairing the Magic Remote
- Re-registering the Magic Remote
- Using the Remote Control Button
- Using the Magic Remote
- Using TV Functions through Speech
- Using Speech to Text
- To View More Features of the Remote Control
- Automatically Setting the Universal Remote Control
- Using Apps Quickly and Easily with QUICK ACCESS
- Using SIMPLINK
- Shortcuts to Accessibility
- Using a USB Wired/Wireless Mouse
- Using a USB Wired/Wireless Keyboard
- Using a Gamepad
- Enjoy Live TV
- Enjoying LG Content Store
- Connecting External Devices
- Using Home Dashboard
- Connecting Home IoT Devices
- Connecting Smart Devices
- To See the Mobile Device’s Screen on the TV
- Playing Sound from a Smart Device through the TV’s Speakers
- Connecting USB
- Tips for Using a USB Storage Device
- Viewing Photos and Videos
- Using Photo Player
- Supported Photo Files
- Using Video Player
- Supported Video Files
- Cautions for Video Playback
- Playing Music
- Using the Music Player
- Audio Format
- Watch content saved in your PC on the TV
- To See the PC Screen on the TV
- Making the Most of Smart TV
- Settings
- To Use Setting Function Quickly
- Picture
- Selecting Picture Mode
- Fine-Tuning Picture Mode
- Setting the Advanced Control Options
- Setting Picture Options
- Setting the Screen Size
- View Screen with Just Scan
- To Use Energy Saving Feature
- To Use Eye Comfort Mode Feature
- HDMI ULTRA HD Deep Color
- Using Instant Game Response
- Using AMD FreeSync Premium
- FILMMAKER MODE Auto Change
- Sound
- Channels
- Connection
- General
- Setting the AI Service
- Configuring Language Settings
- Setting the Location
- Time
- Enabling TV Program Locks
- Enabling TV Program Locks
- Enabling Channel Locks
- Enabling Application Locks
- Enabling Input Locks
- Reset Password
- Resetting a Lost Password
- Managing Your LG Account
- Home Settings
- Setting the Pointer of Magic Remote
- To Use Settings Help
- Setting up Menu Transparency
- Using the Screen Saver
- Configuring the Screen When There Is No Signal
- Using Power Saving Mode
- Switching TV Modes
- Using the Live Plus
- TV Power Setting
- To Set Power Indicator
- Advertisement
- Accessibility
- Support
- Troubleshooting
- Perform Check-up with the Quick Help
- Troubleshooting Power/Remote Control Issues
- Troubleshooting Screen Issues
- Troubleshooting Sound Issues
- Troubleshooting PC Connection Issues
- Troubleshooting Movie Playback Issues
- Troubleshooting Network Connection Issues
- Troubleshooting LG Account Issues
- Troubleshooting Contents Issues
- Troubleshooting Internet Browser Issues
- Being Aware of the Information
LG Remote Service
You can get help for troubleshooting through the remote control.
Some models may not be supported.
When there is no related content in the Quick Help, please refer to the Troubleshooting
in User Guide.
If you still fail to solve the problem, please contact our Customer Service Center.
Troubleshooting Power/Remote Control Issues
If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.
I cannot turn on the TV.
Please make sure your TV power plug is correctly connected to the outlet.
If you are using a multi-outlet, check if it is working properly. To check whether a power
strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its
operation.
Try to power on using the button on your TV set.
The power is on, but the screen comes on later.
This is because there is a noise-removal process to eliminate any possible noise that
may appear during power-on. This does not mean the product is defective.
The pointer of Magic Remote does not appear on the screen.
Hold the remote control towards the TV and long-press GUIDE button until the
instruction appears. The previously registered remote control is deregistered and then
registered again.
Replace the batteries when you are prompted to do so on your TV screen. (Use alkaline
batteries.)
If Accessibility Audio Guidance is set to On, the pointer of the Magic
instructions that can help you solve the problem.
Check the status of TV : You can check your TV's current status for the selected item.
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