Troubleshooting Guide

ENGLISH

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Problem Possible causes

unplug the unit.

room temperature

Set the desired temperature to a level lower

than the current temperature.

The air filters are dirty.

filters

Corrective Action

Air

Conditioner

does not

start.

Air Conditioner

does not cool

as it should.

Air Conditioner

freezing up.

Air Conditioner

runs too oftern

or too long.

Noise when

unit is cooling.

Air movement sound. This is normal. If too loud, set to lower Fan

setting.

Remote

sensing

deactivating

prematurely.

Remote control not located

within range.

Place remote control within 20 feet and 120º

radius of the front of unit.

Remote control signal

obstructed.

Remove obstruction.

Set the desired temperature to a level lower

than the current temperature.

COV34636801 2017. 12. 1. 오후 6:32 페이지 23

PAGE 1
COV34636801 2017. 12. 1. 오후 6:32 페이지 23 TROUBLESHOOTING Problem Possible causes ENGLISH BEFORE CALLING FOR SERVICE Corrective Action Air Conditioner does not start. unplug the unit. FL room temperature Set the desired temperature to a level lower than the current temperature. Air Conditioner does not cool as it should. Set the desired temperature to a level lower than the current temperature. The air filters are dirty. filters Air Conditioner freezing up.
PAGE 2
COV34636801 2017. 12. 1. 오후 6:32 페이지 24 TROUBLESHOOTING BEFORE CALLING FOR SERVICE Error Code 24 Possible causes Corrective Action FL Water tank is full. Drain water from the product through drain hole and reset settings. CH 01 CH 02 Short/open circuit in thermistor. Unplug the air conditioner and contact an authorized LG service center.