n —4— L TROUBLESHOOTING 49 TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? A The default setting for the refrigerator Is 37° Fahrenheit (3° Celsius. The default setting for the freezer Is 0° Fahrenheit (-18° Celsius. Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
—— 50 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money, Cooling Refrigerator and Freezer section are not cooling. The refrigerator control is set to OFF (some models). * Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
TROUBLESHOOTING 51 Interior moisture buildup. Doors are opened often or for long periods of time. + When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly. + See the "Doors will not close correctly or pop open” section. Weather Is humid.
52 TROUBLESHOOTING Refrigerator or Freezer action is teo warm. Refrigerator was recently installed. + It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blacked. Cold alr circulates from the freezer to the fresh food section and back again through alr vents In the wall dividing the two sections. * Locate alr vents by using your hand ta sense airflow and move all packages that block vents and restrict airflow.
TROUBLESHOOTING 53 Ice & Water Ice maker is not making enough Ice. Demand exceeds Ice storage capacity. » The ice maker will produce approximately 70-184 cubes In a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. + Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Water fleeter has been exhausted.
54 TROUBLESHOOTING Pacemaker is not Refrigerator was recently installed or ice maker recently connected. making lce + It may take up to 24 hours for each compartment to reach the desired temperature and for the ice maker to begin making ice. Ice maker Is not turned on. * Locate the Ice maker ON/OFF and confirm that It Is turned an. The ice detecting sensor is obstructed. * Foreign substances or frost on the Ice-detecting sensor can Interrupt Ice production.
TROUBLESHOOTING 55 Ice is not dispensing. Unable to hear the sound of ice coming out? + In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. » Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. + Infrequent use of the Ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
56 TROUBLESHOOTING Water is not dispensing. New installation or water line recently connected. + Dispense 2.5 gallons of water {flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked. * Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
TROUBLESHOOTING 57 Water has bad taste or ado. ‘Water supply contains minerals such as sulfur. + Water filter may need to be installed to eliminate taste and odor problems. Water fleeter has been exhausted. * Replacing the water filter Is recommended: Approximately every six months. When the water filter indicator turns on. When the water dispenser output decreases. When the ice cubes are smaller than normal. Refrigerator was recently installed, Dispense 2.
58 TROUBLESHOOTING Noises Clicking The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control {or refrigerator control on some models) will also click when cycling on and off. * Normal Operation Ratting Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. * Normal Operation Refrigerator is not resting solidly on the floor.
TROUBLESHOOTING 59 Trouble connecting appliance and smartphone to WiFi network The password for the WIFI network was entered Incorrectly. » Delete your home WI-F network and begin the registration process again. Mobile data for your smartphone is muted on. * Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SAID) Is set Incorrectly, + The wireless network name (SAID) should be a combination of English letters and numbers. (Do not use special characters.