Troubleshooting Guide

49TROUBLESHOOTING
ENGLISH
Icemaker is not
making ice
Refrigerator was recently installed or icemaker recently connected.
artment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on.
The ice detecting sensor is obstructed.
ng sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff valve is not
turned on.
and turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed.
off arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is
a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water supply.
duce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line section.)
Ice has bad taste or
odor.
Water supply contains minerals such as sulfur.
some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste
in all water supplies.
Icemaker was recently installed.
shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
The interior of the refrigerator needs to be cleaned.
The ice storage bin needs to be cleaned.
before reinstalling it.
Icemaker is making
too much ice.
Icemaker shutoff (arm/ sensor) is obstructed.
with an ice shutoff arm, make sure that the
arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
Problem Possible Cause & Solution