Troubleshooting Guide

54 TROUBLESHOOTING
Wi-Fi
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi- Fi
network
The password for the Wi-Fi network was entered incorrectly.
ssword to connect to the module in the
refrigerator is the last 4 characters of the network name, repeated twice.
Mobile data for your smartphone is turned on.
Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
ted. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
e signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.