Troubleshooting Guide

ManualsBrandsLG Electronics ManualsAppliances30 in. 6.3 cu. ft. Single Oven Slide-In Electric Range with 5-Elements in Stainless Steel

62 TROUBLESHOOTING

TROUBLESHOOTING

FAQs

Frequently Asked Questions

CAUTION

contact with the exposed heating/broiling elements in the oven. The foil could melt or ignite, causing

smoke, fire, or injury.

Q: What types of cookware are recommended for use with the cooktop?

ount of food to be prepared and the size of the surface

element.

Q: Why do the heating elements appear to be turning ON and OFF during use of the cooktop or

oven?

A: Depending on your cooktop element setting or the temperature selected in your oven it is NORMAL

for the cooking elements to cycle on and off.

Is there something wrong with the temperature

settings?

A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times

and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the

oven temperature yourself to meet your specific cooking needs. Refer to "Changing Oven Settings"

section in this manual for easy instructions on how to adjust your thermostat.

Q: Is it normal to hear a clicking noise coming from the back of my oven when I am using it?

A: Your new range is designed to ma

frequently on your new oven. This is NORMAL.

Q: Why is the time flashing?

A: This means that the product has just been plugged in, or that it has experienced a power

interruption. To clear the flashing time, touch any button and reset the clock if needed.

Q: During convection cooking the fan stops when I open the door. Is that normal?

A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.

Q: Can I use aluminum foil to catch drippings in my oven cavity?

A: Never use aluminum foil to line the bottom or sides of the oven or the warming drawer (on some

models). The foil will melt and stick to the bottom surface of the oven and will not be removable. Use

a sheet pan placed on a lower oven rack to catch drippings instead. (If foil has already melted onto

the bottom of the oven, it will not in

Q: Can I use aluminum foil on the racks?

A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to

poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to

prevent spillovers from damaging the oven finish.

Summary of content (8 pages)

PAGE 1
62 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q: What types of cookware are recommended for use with the cooktop? A: element. ount of food to be prepared and the size of the surface Q: Why do the heating elements appear to be turning ON and OFF during use of the cooktop or oven? A: Depending on your cooktop element setting or the temperature selected in your oven it is NORMAL for the cooking elements to cycle on and off.
PAGE 2
TROUBLESHOOTING 63 Can I leave my racks in the oven when running a Self Clean cycle? (On some models) A: No. Although it will not damage the racks, it will discolor them and may make them hard to slide in and out during use. Remove all items from the oven before starting a Self Clean cycle. Q: What should I do if my racks are sticky and have become hard to slide in and out? A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the sides of the racks.
PAGE 3
64 TROUBLESHOOTING A: Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray onto the broil burner and heater elements is not necessary because these are self-cleaning during regular use. Q: Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean? A: Yes.
PAGE 4
TROUBLESHOOTING 65 Problem Possible Cause & Solution Cooking foods with high moisture produces steam. Appliance does not operate. Cord is not plugged correctly. into outlet. Check circuit breakers. Service wiring is not complete. Power outage. Oven smokes excessively during broiling. Control not set properly. Meat too close to the element. Preheat broil element for searing. earance between the meat and the element. Meat not properly prepared. ining fatty edges to prevent curling.
PAGE 5
66 TROUBLESHOOTING Problem Possible Cause & Solution Excessive smoking during a Self Clean cycle (On some models) Excessive soil. Burning or oily odor emitting from the vent This is normal in a new oven. Moisture collects on oven window or steam comes from oven vent This happens when cooking foods high in moisture. Self Clean mode is cancelled. Wipe up the excess soil and reset the clean. hours. See the Self Clean section. (On some models) Excessive moisture was used when cleaning the window.
PAGE 6
TROUBLESHOOTING 67 Problem Possible Cause & Solution Food spillovers not cleaned before next use. Hot surface on a model with a light-colored cooktop. disappear as the glass cools. Frequent cycling on and off of surface units The element will cycle on and off to maintain the heat setting. Scratches or abrasions on cooktop surface Coarse particles such as salt or sand between cooktop and utensils can cause scratches. utensils are clean before using.
PAGE 7
68 TROUBLESHOOTING Problem Oven will not Self Clean. (On some models) Possible Cause & Solution The oven temperature is too high to set a Self Clean operation. Oven controls improperly set. A Self Clean cycle cannot be started if the oven Control Lock / Lockout feature is active. Oven door does not open after a Self Clean cycle (On some models) Oven is too hot. The control and door may be locked. door can be opened when the lock k is no longer displayed.
PAGE 8
TROUBLESHOOTING 69 Wi-Fi Problem The password for the Wi-Fi network was entered incorrectly. ENGLISH Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution Mobile data for your smartphone is turned on. tphone before registering the appliance. The wireless network name (SSID) is set incorrectly. numbers. (Do not use special characters.) d The router frequency is not 2.4 GHz. ted. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router.