Troubleshooting Guide

70 TROUBLESHOOTING
Wi-Fi
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
Mobile data for your smartphone is turned on.
tphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
ted. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
e signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.