Full Product Manual

42 TROUBLESHOOTING
ENGLISH
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Problem Possible Causes Solutions
Refrigerator
and Freezer
section are
not cooling.
The refrigerator control is set
to OFF (some models).
Turn the control ON. Refer to the Setting the
Controls section for proper temperature set
tings.
Refrigerator is set to Demo
Mode
Demo Mode allows the lights and control display
to work normally while disabling cooling, to save
energy while the refrigerator is on the showroom
fl oor. See the FAQs or the Setting the Controls
section of this manual for instructions on how to
disable Demo Mode.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling
System runs
too much.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating time but
use less energy due to more effi cient technology.
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
The door is opened often or
a large amount of food / hot
food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to fi nd, and close the door as soon as
the food is removed. (Refer to the
Food Storage
Guide
.)
Doors are not closed
completely
.
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely or
pop open section in Troubleshooting.
Refrigerator is installed in a
hot location.
T
he compressor will run longer under warm
conditions. At normal room temperatures (70°F)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 110°F.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.