Owners manual

23
ENGLISH
TROUBLESHOOTING
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service or repair needed, other than as described in this User’s Guide, should be performed through
your local LGE service center.
Electrical shock and personal injury hazard.
Always unplug the vacuum cleaner before servicing. Failure to do so could result in electrical
shock or personal injury.
WARNING
PROBLEM
Vacuum cleaner will
not run
Poor dirt pickup
Agitator does not
turn
Dust escapes the
dust tank
Cleaner picks up
moveable rugs or is
hard to push
Agitator on pet hair
turbine tool will not
run when attached
Accessory has no
suction when using
with the handle
Handle controls not
working
Dust tank feels
loose when lifting by
the carry handle.
• Unplugged at wall outlet
• Batteries are dead
• Thermal protector activated
• Full or clogged dust tank
• Dust tank improperly installed
• Clogged hose or wand
• Belt broken/not installed properly
• Agitator motor overload protection
activated
• Hole in hose
• Worn agitator
• Use lower power level
• Switch is off (unit is in bare floor
mode)
• Cleaner is in upright position
• Agitator motor overload protection
is tripped (brush is jammed)
• Belt broken
• Dust tank improperly installed
• The dust tank lid not closed
• The bottom plate is not latched
• Wrong pile height setting
• Dirty agitator or agitator supports
• Obstruction in turbine air path
• Low suction from vacuum cleaner
• Main wand still connected to body
base
• Batteries need replacement
• This is normal
• Make sure cord is plugged into a functioning outlet.
• Replace batteries. [See page 20]
• Allow the vacuum cleaner to cool down.
[See page 15]
• Empty dust tank and clean filters. [See page 17-18]
• Make sure all dust tank components and filters are
installed correctly.
• Check for clogs. [See page 19-20]
• Check belt and replace if needed. [See page 19-20]
• Unplug the vacuum cleaner and check the agitator for
obstructions. Press the reset button. [See page 15]
• Inspect hose carefully. Replace if needed.
• Contact service.
• Increase the power level. [See page 10]
• Turn on agitator power switch. [See page 10]
• Press the Body release and tilt unit back.
[See page 10]
• Unplug the vacuum cleaner and check the agitator for
obstructions and reset the unit. [See Page 15]
• Replace belt. [See page 19-20]
• Make sure all dust tank components and filters are
installed correctly.
• Check the dust tank lid.
• Make sure the bottom plate is closed and latched.
• Adjust pile height. [See page 11]
• Clean the inside of the pet hair turbine tool.
[See page 19]
• Clean the inside of the pet hair turbine tool.
[See page 19]
• Check for clogs. [See page 20-21]
• Remove wand. [See page 13]
• Replace batteries in handle. [See page 20]
• The vacuum is designed like this prevent the tank from
separating from the main body while carrying.
POSSIBLE CAUSE POSSIBLE SOLUTION