User manual
38
Air Purifier
Troubleshooting before calling for service
If abnormality is occurred, confirm the following items in advance before requesting to the customer care center.
serudecorPnoitamrifnoCmotpmyS
Air Purifier will not
start.
.ylreporp rewop eht gulP •?deggulpnu gulp rewop eht sI •
tuc rewop nehw gnikrow eveirteR •?rucco tuc rewop a rehtehW • nish.
• Whether the front panel open or not? • When the front panel opened, operation cannot be
performed. Close it completely.
Turning off presetting
cannot be performed.
• Turning off presetting cannot be performed. • Perform the presetting once again by referring to the
instruction manual.
Air Purifi er function is
not working well.
• Is the indoor contamination severe? • Ventilate the area to use the product.
• Are there many particles on the Pre-fi lter? • Clean the Pre-fi lter.
• Is the using location too wide? Use the product that fi ts the room size.
(Avoid using it where it is ventilated well such as
entrance, window etc.)
• Are there any obstacles near the product? • Remove any obstacles.
• Is the unit installed at a location where air ows
freely?
• Move and install at a different location.
Action of buttons is
not functioning well.
• Isn't there any foreign material like gloves in the
hand?
• Isn't there any foreign material like gloves in the hand?
There is a weird
sound from the
product.
• Are the humidifi er fi lter and tray assembled
correctly?
• Assemble the humidifi er fi lter hook and tray assembly
part by aligning them.
• Are there scaling built on the humidifi er fi lter and
tray?
• Clean the humidifi er fi lter and tray with citric acid.
•
Are the humidi
fi
er
fi
lter case and cover correctly locked?
• Firmly lock the humidifi er fi lter case and cover.
There is a “gulp” sound
from the product.
• This is the sound of the water being supplied from the
water tank to the tray. (This is not a problem.)
•