Troubleshooting Guide

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39MAINTENANCE

TROUBLESHOOTING

FAQS: FREQUENTLY ASKED QUESTIONS

Q: What are aroma sheets and how do I use them?

Youcanuseyourfavoritebrandofdryerfabricsoftenersheetsinthearomaltertoinfuse

items with a refreshing aroma. The sheets will not soften garments or reduce static. To

usethearomalter,addasoftenersheetbeforerunningacycle.Disposeofthesoftener

sheetattheendofthecycle.Forbestperformance,cleanthearomalterafterevery5-7

uses. See Changing the Aroma Sheet, page 24 and Cleaning the Aroma Filter, page 37.

Q: Can I put fur, leather, or silk items in the Styler?

Download the Air Fresh cycle for use with fur, leather, or silk items in the Styler. For

instructions on downloading new cycles for the Styler, see Downloading Styler Cycles,

page 36.

Q: Why is the cycle time longer than estimated for the Gentle Dry cycle?

The Styler uses a sensor to sense the dryness of fabrics. If clothing or other items are

not dried properly, the cycle time is extended automatically (except for Time Dry cycles).

Q: Can I install the Styler on carpeting?

If installing on carpeting (especially on padded or deep pile carpets), stabilize the unit by

installing the rear leveling legs and the four carpet spikes. For instructions, see

Installing

on Carpeting

, page 17.

Extra care must be taken to keep the area around the machine clean and dry. Do not

open the cabinet during operation. There is a risk of burns or injury, and condensation

from escaping hot air or steam could result in damage to carpeting.

Summary of content (6 pages)

PAGE 1
MAINTENANCE 39 FAQs: Frequently Asked Questions Q: What are aroma sheets and how do I use them? A: You can use your favorite brand of dryer fabric softener sheets in the aroma filter to infuse items with a refreshing aroma. The sheets will not soften garments or reduce static. To use the aroma filter, add a softener sheet before running a cycle. Dispose of the softener sheet at the end of the cycle. For best performance, clean the aroma filter after every 5-7 uses.
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40 MAINTENANCE before calling for service Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your appliance does not function properly or does not function at all, check the following before you call for service. Operation Problem Possible Cause Solutions Smoke comes out when the door is opened Door is opened during operation It is normal for steam or hot air to escape if the door is opened during operation.
PAGE 3
MAINTENANCE 41 Operation Control panel won’t respond The cycle won’t start Possible Cause Solutions Control panel or button has dirt on it Dirt or foreign objects on the control panel will interfere with the operation of the buttons. Clean the control panel. Control panel is locked Disable the Control Lock function. See Locking the Controls, page 34. Start/Pause was not touched after the cycle was set. Touch Start.
PAGE 4
2 MAINTENANCE Performance Problem Possible Cause Solutions Wrinkles at back of neck after cycle Item too large for hanger or Use the right size hanger for the item fabric too delicate so the fabric won't bunch up and cause wrinkles. Some fabrics are delicate and will bunch around the hanger no matter what you do. Use the shelf for lingerie and other delicate items.
PAGE 5
SMART DIAGNOSIS 43 Should you experience any problems with your appliance, it has the capability of transmitting data to your smart phone using the LG Smart Styler application or via your telephone to the LG Customer Information Center. Smart Diagnosis™ cannot be activated unless your appliance is turned on by pressing the Power button. If your appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
PAGE 6
44 WARRANTY LG styler limited WARRANTY (USA) WARRANTY: LG Electronics U.S.A., Inc. (“LG”) warrants your LG Styler (“product”) against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product.