Troubleshooting Guide

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TROUBLESHOOTING

A warning message will be given if a wheel does not contact the ﬂoor surface for any reason.

• Is a wheel trapped in the front door, balcony, stairway, etc?

 Move the Robot Cleaner on to a ﬂat ﬂoor.

• Is any foreign material wound around the wheel?

 Turn off the main power switch on the rear side of the Robot Cleaner. Then lay a soft cloth on the

ﬂoor, turn over the Robot Cleaner, and put it on the cloth.

Remove foreign material after observing the wheels.

※

Please make sure to remove the dust bin before turning over the main body.

Otherwise, the dust in the dust bin may fall out.

A warning message will be given if the Robot Cleaner cannot go on cleaning due to any unfavourable

condition.

• Is the Robot Cleaner stuck?

 After removing it from the obstacle, place the Robot Cleaner back onto the ﬂat ﬂoor.

"The wheels are not touching the ﬂoor. Please move Robot Cleaner

onto ﬂat ﬂoor."

"Please remove foreign material on the left/right wheel."

"Robot Cleaner cannot continue cleaning. Please check the area

around Robot Cleaner."

Summary of content (4 pages)

PAGE 1
TROUBLESHOOTING "The wheels are not touching the floor. Please move Robot Cleaner onto flat floor." A warning message will be given if a wheel does not contact the floor surface for any reason. • Is a wheel trapped in the front door, balcony, stairway, etc? s Move the Robot Cleaner on to a flat floor. "Please remove foreign material on the left/right wheel." • Is any foreign material wound around the wheel? sT urn off the main power switch on the rear side of the Robot Cleaner.
PAGE 2
TROUBLESHOOTING "Please check if the dust bin is installed with the filter." A warning message will be given if there is no dust bin or filter housing fitted. • Is the dust bin fitted to the Robot Cleaner? sO pen the dust bin compartment cover and check to ensure the dust bin is in place. sD o NOT leave the dust bin cover open. • Make sure the filter housing is assembled onto the dust bin. "Battery is low. Please move Robot Cleaner onto the home station to charge.
PAGE 3
TROUBLESHOOTING "Please remove foreign material from the brushes on the bottom." A warning message will be given if foreign materials restrict the brush's rotation. Turn off the main power switch on the rear of the Robot Cleaner. Lay a soft cloth on the floor and put the Robot Cleaner upside down on it. ※ Before turning over the main unit, remove the Dust Bin. Otherwise, it will cause dust to fall from the Dust Bin. • The brush is making a loud, abnormal sound.
PAGE 4
BEFORE YOU CALL FOR SERVICE Check the following before you call for service. Problem 42 Solutions (Reference page) The power supply cannot be turned on. Check that the power switch is turned on. (Page 18) The power supply automatically turns off. This is not a failure. Robot Cleaner has its own power saving function. If it is not used for ten minutes after the power supply is turned on, the power will automatically turn off. (Page 20) The Robot Cleaner will not charge.