OPERATION 17 OPERATION WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. 1 Sort Laundry and Load the Washer 2 Cleaning Products 3 Turn on the Washer 4 Cycle Buttons 5 Adjust Settings Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.
18 OPERATION Sorting Laundry CAUTION • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. • Use the Jumbo Wash/Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage. • If possible, do not wash any water-resistant items. If you must, please select the Jumbo Wash/Bedding cycle.
OPERATION 19 Loading the Washer Adding Cleaning Products •• Check and empty pockets. Paper clips, coins, matches, etc. can damage clothing and the washer. Loading the Dispenser •• Pretreat heavily stained areas for best results. •• Combine large and small items in a load. Load large items first. Large items should not be more than half of total load. To add detergent, bleach, and fabric softener to the automatic dispenser. 1 Open the dispenser lid.
20 OPERATION IMPORTANT: • Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer or dryer. Wipe up any spills immediately. These products can damage the machine's finish and controls. CAUTION • To avoid injury, do not place fingers under the lid or between the lid and the cabinet when pressing or sliding the detergent dispenser lid open or closed. NOTE • Never exceed the manufacturer’s recommendations when adding detergent.
OPERATION 21 Fabric Softener Compartment •• Follow the manufacturer’s recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may stain clothes. •• Dilute concentrated fabric softeners with warm water. Do not exceed the maximum fill line. •• Never pour fabric softener directly onto the load or into the drum. Detergent Use This washer is designed for use with only HE (HighEfficiency) detergents.
22 OPERATION Control Panel 5 1 2 4 3 4 Control Panel Features 1 Power On/Off Button Press to turn the washer on. Press again to turn the washer off. Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. The door will unlock after a brief pause. 2 Start/Pause Button Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.
OPERATION 23 Wash Cycles Press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. NOTE • Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry). • For information on using SmartThinQ™ applications to save energy, see the Smart Appliance Connectivity section. Choosing by Wash Cycle Normal Fabric Type Description Use this cycle to wash all normal items, except delicate fabrics such as wool or silk.
24 OPERATION Choosing by Wash Cycle Speed Wash Description Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. NOTE: Use very little detergent in this cycle. For additional, add an extra rinse using the Extra Rinse button. Rinse+Spin Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics.
OPERATION 25 Cycle Guide Cycle Wash Temp.
26 OPERATION Cycle Heavy Duty Cycle Modifiers Wash Temp.
OPERATION 27 Cycle Wash Temp.
28 OPERATION Cycle Cycle Modifiers Tub Clean Steam Wash Temp. Spin Speed Soil Level Delay Wash Extra Rinse ● Heavy Sportswear Warm Medium Cold Low Tap Cold Default: Small Load No Spin Light Extra High Heavy Hot High Pre Wash Warm Medium Cold Wash Cold Low Tap Cold No Spin Downloaded NOTE • ●= available option, Normal =default setting • Steam and Cold wash can't be selected at same time.
OPERATION 29 Cycle Modifier Buttons Higher spin speeds extract more water from clothes, reducing drying time and saving energy. Press the Spin button until the desired speed is selected. Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles. •• The Spin button also activates the Drain+Spin cycle to drain the tub and spin clothes; for example, if you want to remove clothes before the cycle has ended.
30 OPERATION Special Cycles/Features Option Buttons After selecting a cycle, press the buttons to select additional features for your load. Your washer features several additional cycle options that customize cycles to meet your individual needs. To use these options, select the desired option after selecting the desired cycle. NOTE • To protect your garments, not every feature is available with every cycle.
OPERATION 31 Child Lock This option saves energy by using cooler water while increasing the wash and rinse times to maintain wash performance. Use this option to disable the controls. This feature can prevent children from changing cycles or operating the machine. The feature does not lock the lid. Once the Child Lock is set, it must be deactivated before any controls, except the Power button, can be used.
32 SMART FUNCTIONS SMART FUNCTIONS Smart Appliance Connectivity Connectivity Overview This smart appliance offers options for doing laundry. Once it is connected to the internet through a home Wi-Fi network, it can check the progress of a cycle and control the appliance remotely with the LG Smart Laundry & DW application for the smart phone. The application can be set up to send push notifications when the cycle is complete or the appliance has problems.
SMART FUNCTIONS 33 Product Registration and Wi-Fi Setup Run the LG Smart Laundry & DW application on a smart phone. 2 Select Smart Appliance. • The machine supports 2.4 GHz Wi-Fi networks only. 3 Select Washer. 4 Select Front Load. • If you see a pop-up message about NFC, press the Cancel button. • If the router or the router’s password is changed, select Settings > Change Product > Add Product and then follow steps 2–10 above. 5 Press the Wi-Fi model button at the bottom of the screen.
34 SMART FUNCTIONS Using Remote Start Smart Diagnosis™ 1 Press and hold the Remote Start button. The Remote LED on the control panel is illuminated if the appliance is connected to a Wi-Fi network. Use a phone to record the Smart Diagnosis™ signal to solve problems with the appliance. The application can analyze the signal and help you solve the problem without waiting for a technician. 2 Start a cycle from the application on a smart phone.
SMART FUNCTIONS 35 Open Source Software Notice Information In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
36 SMART FUNCTIONS Using Smart Diagnosis™ Should you experience any problems with your washer, it has the capability of transmitting data to your smart phone using the LG Smart Laundry & DW application or via your telephone to the LG call center. Smart Diagnosis™ cannot be activated unless your washer is turned on by pressing the Power button. If your washer is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
MAINTENANCE 37 MAINTENANCE To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Owner’s Manual, including the Important Safety Instructions, before operating this washer. • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.
38 MAINTENANCE Cleaner Tub cleaner Lime scale remover Instructions Add to main detergent compartment of detergent dispenser lid Liquid chlorine bleach Add to bleach compartment of detergent dispenser lid Powdered cleaner Pull out liquid detergent cup before adding to main detergent compartment Cleaning tablets Place directly into washer drum NOTE • Never load laundry while using Tub Clean. The laundry may be damaged or contaminated with cleaning products.
MAINTENANCE 39 Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. 2 Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. 3 Wipe around the door seal. 4 Wipe dry. 5 Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal. After cleaning, wipe up any moisture with a dry towel or cloth. Leave the door open to allow the door seal to dry completely.
40 MAINTENANCE Cleaning the Drain Pump Filter 6 Recap the plug onto the drain hose and attach the drain hose. 7 Insert the drain pump filter. 8 Close the drain pump filter cover. The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. WARNING • Opening the drain filter will result in water overflowing if there is water in the washer drum.
MAINTENANCE 41 Care in Cold Climates When the Water Line is Frozen 1 If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage. Turn off the faucets connected with the water lines. 2 Pour hot water on the frozen faucets to thaw the water lines and remove them. 1 Turn off the water supply. 3 2 Disconnect hoses from water supply and drain water from hoses.
42 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions Q: Why does my washer make loud banging noises while it is filling with water? A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor.
TROUBLESHOOTING 43 Before Calling for Service Noises You Might Hear Noise Possible Cause Solutions Spraying or Hissing Water spraying or circulating during the cycle. Normal Operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle. Normal Operation Water sloshing A liquid in the balance ring around the wash basket helps the basket spin smoothly.