Troubleshooting Guide
39TROUBLESHOOTING
ENGLISH
Operation
Squeaking noise Packaging materials were not removed.
Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when
the washer is filling
with water.(Water
hammer)
Plumbing in the home moves or flexes when the water valves in the washer shut off.
in the washer. Install water hammer arrestors
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
Household water supply pressure is very high.
a lower pressure or contact a plumber.
Problem Possible Cause & Solution
Water Leaking Hoses are not connected correctly.
House drain pipes are clogged.
k for water backing up out of the drain pipe
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
Drain hose has come out of the drain connector or is not inserted far enough.
to prevent it from coming out during drain.
the drain hose into the pipe as far as the drain hose flange.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
A large item such as a pillow or blanket is above the top of the tub.
Bedding cycle for large or bulky items. Use extra care and never wash more than
half a load of items that float, such as pillows.
that the load does not crest above the top
edge of the tub.
Oversudsing of detergent
used by the type and amount of detergent
used. HE (High-Efficiency) detergent is the only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the
detergent manufacturer.
ad is small or lightly soiled, or if the water
is very soft.
ount recommended by the detergent
manufacturer.
Excessive sudsing Too much detergent or incorrect detergent
r HE (High-Efficiency) washers and contain
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
Detergent Use in OPERATION. If sudsing or detergent
residue continues to be an issue, add an extra rinse.
Problem Possible Cause & Solution