Troubleshooting Guide

42 TROUBLESHOOTING
Performance
Water in the washer
does not drain or
drains slowly.
Drain hose is kinked, pinched, or clogged.
s or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
so that it is lower than 96 inches (2.4 m).
Bleach does not
dispense.
Bleach dispenser cover is not properly installed (on some models).
installed and snapped into place before the
beginning of the cycle.
Bleach dispenser is dirty or clogged.
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
Premature
dispensing of bleach
Bleach dispenser filled for future load.
ture use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser
bleach to dispense immediately, which will
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more
than 1 cup of bleach.
Problem Possible Cause & Solution
Wrinkling Washer is not unloaded promptly.
as soon as the cycle is complete.
Washer is overloaded.
ld not be tightly packed with items. The lid
of the washer should close easily.
Hot and cold water inlet hoses are reversed.
rments. Check the Inlet hose connectors.
Staining Bleach or softener dispensed too soon.
ing the bleach or softener to dispense
immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the tub.
right time in the cycle.
Washer was not unloaded promptly.
on as possible after the cycle is completed.
Clothes were not properly sorted.
t colors and whites to prevent discoloration.
Problem Possible Cause & Solution