Troubleshooting Guide

ManualsBrandsLG SIGNATURE ManualsSmart Appliances24 in. 0.7 cu. ft. Sidekick Pedestal Washer in White

38 TROUBLESHOOTING

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: Can the Mini Washer and the Main Washer be run at the same time?

A: Yes. The Mini Washer is designed to operate simultaneously under a matching LG Signature

Main Washer. It is not designed for operation under LG top-loading washers, LG dryers, non-LG

manufactured appliances, or as a standalone unit. For more information regarding compatibility, visit

the LG website at www.LGSIGNATURE.com.

Q: How much clothing can be loaded in the mini washer?

A: The tub is designed to hold a maximum of 4 lb. (One thick bath towel weighs about one pound when

dry.) Do not overload the washer tub. The clothing should t loosely into the tub and the lid should

close easily.

How much detergent softener, or bleach should be used per load?

How/when is it added to the washer?

A: Detergent :

• The Mini Washer requires very little detergent. Most normal loads only require 1 tsp. (5 g) of HE

detergent. Use a maximum of 2 tsp. (10 g) of HE detergent. Do not use a full detergent pod.

• Pour the detergent in the detergent dispenser provided with the washer. Place the dispenser in the

tub with the clothing before beginning the cycle.

• If the dispenser is missing, pour the 1 - 2 tsp. (5 -10 g) detergent directly into the tub.

• For more information, see Detergent Use section.

Fabric softener :

• Use

/4 the amount recommended by the manufacturer for a normal load. Use the dispenser

provided with the washer. For instructions, see Adding Fabric Softener section.

Bleach :

• Do not use liquid or powdered bleach to launder items in the Mini Washer.

Summary of content (9 pages)

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38 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions Q: Can the Mini Washer and the Main Washer be run at the same time? A: Yes. The Mini Washer is designed to operate simultaneously under a matching LG Signature Main Washer. It is not designed for operation under LG top-loading washers, LG dryers, non-LG manufactured appliances, or as a standalone unit. For more information regarding compatibility, visit the LG website at www.LGSIGNATURE.com.
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TROUBLESHOOTING 39 Can I open the drawer out while the cycle is running? A: No. The drawer locks for safety during operation. Pause the cycle to open the drawer. Q: How can I add an item after I have started the cycle? A: Press the Start/Pause button to pause the cycle. After the drawer unlocks, add the item and press Start/Pause to restart the cycle. Wash performance may be affected if the item is added after the first few minutes.
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40 TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Noises You Might Hear Noise Possible Cause Solutions Spraying or Hissing Water spraying or circulating during the cycle.
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TROUBLESHOOTING 41 Operation Problem Possible Cause ••Check hoses and connectors for leaks, cracks and splits. ••Check and tighten hose connections. Water leaking House drain pipes are clogged. ••The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.
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42 TROUBLESHOOTING Problem Wash cycle time is longer than usual. Possible Cause The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. Solutions ••This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary. ••Make sure to measure detergent using the provided dispenser. Use only HE (HighEfficiency) detergent.
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TROUBLESHOOTING 43 Problem Possible Cause Solutions Inlet hoses may be kinked. ••Check that inlet hoses are not kinked or clogged. Energy efficiency ••This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers. Insufficient water supply ••Make sure that both hot and cold water faucets are turned on all the way. Lid or drawer is open. ••The washer will not operate if the lid or drawer is open.
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44 TROUBLESHOOTING Performance Problem Wrinkling Staining Possible Cause Washer not unloaded promptly. ••Always remove items from the washer as soon as the cycle is complete. Washer overloaded. ••The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily. Hot and cold water inlet hoses are reversed. ••Hot water rinse can set wrinkles in garments. Check the inlet hose connections.
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TROUBLESHOOTING 45 Error Codes Problem Possible Cause Solutions ••Make sure that the water faucets are fully open. Water line hoses are kinked, pinched, or crushed. ••Make sure that the hoses are not kinked or pinched. Be careful when moving the washer. Water inlet filters are clogged. ••Clean the inlet filters. See Maintenance in the Care and Cleaning section. Water supply pressure to faucet or house is too low.
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46 TROUBLESHOOTING Problem Possible Cause Solutions ••Open the drawer and make sure the latch area is free of clothing or other obstructions. Lid is not closed properly. ••Close the lid, close the drawer, and press the Start/ Pause button to start the cycle. ••If the lid is closed and the lid error message is displayed, call for service. Control error. ••Unplug the power cord and call for service. Water level is too high due to a faulty water valve.