Troubleshooting Guide

ManualsBrandsLG Signature ManualsWine Coolers27.56" Textured Steel™ Wine Cellar Refrigerator-URETC1408N

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TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my freezer and refrigerator?

A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). The default setting for the

refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as necessary to keep food at

desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice

cream should be firm and ice cubes should not melt in the freezer. To switch the display from

Fahrenheit to Celsius, press and hold the Freezer Drawer and Refrigerator Drawer buttons until

you hear a beep and the settings in the display change.

Q: How do I set the freezer and refrigerator temperatures?

A: Repeatedly press the Freezer Drawer or Refrigerator Drawer button on the control panel until

the desired temperature appears. The numbers will cycle from highest to lowest and then return to

the highest again with continuous pressing.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the

display shows “Demo Mode”. What is wrong?

A: The refrigerator is in Display Mode. The Display Mode disables all cooling in the refrigerator

and freezer sections to conserve energy while on display in a retail store. When activated,

Demo Mode is displayed on the control panel and the display remains on for 5 seconds. With

either refrigerator door opened, press the Express Freeze button 3 times consecutively while

pressing the Refrigerator Drawer button. The control panel beeps and the temperature settings

display to confirm that Display Mode is deactivated. Use the same procedure to activate Display

Mode.

Summary of content (7 pages)

PAGE 1
TROUBLESHOOTING 35 TROUBLESHOOTING Q: What are the best temperature settings for my freezer and refrigerator? A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
PAGE 2
36 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solutions The refrigerator control is set to OFF (some models). ••Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is in the defrost cycle. ••During the defrost cycle, the temperature of each compartment may rise slightly.
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TROUBLESHOOTING 37 Problem Possible Cause & Solutions Doors are not closed correctly. ••See the “Doors will not close correctly or pop open” section. Interior moisture buildup. Weather is humid. ••Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments. Defrost cycle recently completed.
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38 TROUBLESHOOTING Problem Possible Cause & Solutions Doors are opened often or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Unit is installed in a hot location. ••The refrigerator should not be operated in temperatures above 110 °F. Refrigerator or Freezer section is too warm.
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TROUBLESHOOTING 39 Parts & Features Problem Possible Cause & Solutions Ice bin, crisper cover, shelves, door bins, or drawers are out of position. Doors will not ••Push bins all the way in and put crisper cover, shelves and drawers into their correct positions. See the Operation section for more information. close correctly or pop open. The doors were removed during product installation and not properly replaced. ••Contact the installer to properly install the doors. Refrigerator is not leveled properly.
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40 TROUBLESHOOTING Noises Problem Clicking Possible Cause & Solutions The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. ••Normal Operation Rattling noises may come from the flow of refrigerant or items stored on top of or around the refrigerator. ••Normal Operation Rattling Refrigerator is not resting solidly on the floor.
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TROUBLESHOOTING 41 Wi-Fi Problem Possible Cause & Solutions Mobile data for your smartphone is turned on. ••Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly. Trouble ••The wireless network name (SSID) should be a combination of English letters and connecting numbers. (Do not use special characters.) appliance and smartphone to The router frequency is not 2.4 GHz. Wi- Fi network ••Only a 2.4 GHz router frequency is supported.