Owner's Manual

29
ENGLISH
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Before you call for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Problem Possible Causes Solutions
Cooktop does not
work
• Cooktop controls are locked. • See USING CHILD LOCK to turn off the
CHILD LOCK feature.
• Circuit breaker has tripped or
fuse is blown.
• Reset the circuit breaker.
• Power outage. • Check house lights to confirm power
outage.
• Installation wiring not complete. • Contact the installer or dealer.
Cooktop does not heat
• Incorrect Cooking Zone selected. • Make sure the correct control is ON for
the Cooking Zone being used.
• No power to cooktop. • See “Cooktop does not work” above.
Elements turns off
while cooking.
• Cooktop inner temperature too
High.
• Check that cooktop has been installed
According to the installation instructions.
Elements do not get
hot enough.
• Touch controls may not be set
properly.
• Check the power level.
• Cookware may not be shape or
flat or the correct size.
• Use the recommended cookware.
See the page 8-9.
A fan sound can be
heard.
• Cooktop inner temperature is
High.
• This is normal.
The cooling fan will run when any element
is turned on. With the heavy use the fan
may continue to run after the controls are
turned off until the cooktop has cooled.