ENGLISH OWNER’S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LSFXC2496D www.lg.
TABLE OF CONTENTS TABLE OF CONTENTS 3 PRODUCT FEATURES 4 IMPORTANT SAFETY INSTRUCTIONS 7 PRODUCT OVERVIEW 7 8 Refrigerator Exterior Refrigerator Interior 9 INSTALLATION 9 9 10 10 11 11 Installation Overview Product Specifications Unpacking the Refrigerator Choosing the Proper Location Measuring Clearances Removing/Assembling the Refrigerator Door Handles 12 Removing/Assembling the Freezer Drawer Handle 12 Removing/Assembling the Doors and Drawers 13 Removing the Left Ref
PRODUCT FEATURES 3 * Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. Door Alarm The Door Alarm function is designed to prevent the refrigerator from malfunctioning if a refrigerator door or freezer drawer remains open.
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS 5 READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. yy This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. yy Unplug the power plug before cleaning or repairing the refrigerator. yy When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power. yy Do not modify or extend the power cord. yy Do not use a dryer to dry the interior.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: CAUTION Installation Maintenance yy The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator. yy Do not use strong detergents like wax or thinners for cleaning.
PRODUCT OVERVIEW 7 Use this page to become more familiar with the parts and features of the refrigerator. The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior Filtered Water and Ice Dispenser Dispenses purified water and ice. LED Display Displays the refrigerator and freezer temperature, the water filter condition and the dispenser status.
PRODUCT OVERVIEW Refrigerator Interior LED interior lamps The interior lamps light up the inside of the refrigerator. Water filter Adjustable Refrigerator Shelf The shelves in the refrigerator are adjustable to meet individual storage needs. Door-in-Door Case Purifies water. NOTE Replace the water filter every 6 months, or as needed. See Replacing the Filter in this manual for details. * (Water filter is only available on some models.
INSTALLATION 9 Installation Overview Read the following installation instructions first after purchasing this product or transporting it to another location. 1 Unpacking the refrigerator 2 Choosing the proper location 3 Disassembling/Assembling Note Connect to potable water supply only. 4 Connecting the water supply and water line 5 Leveling and door alignment Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements.
INSTALLATION Unpacking the Refrigerator WARNING yyUse two or more people to move and install the refrigerator. Failure to do so can result in back or other injury. yyThe refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
INSTALLATION Measuring the Clearances Removing/Assembling the Refrigerator Door Handles Note When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. If it is necessary to remove the handles, follow the directions below. Tools Needed 3/32 in. Allen wrench ¼ in. Allen wrench 24” (61 cm) Removing the Handles 1 Loosen the set screws with a 3/32 in. Allen wrench and remove the handle.
INSTALLATION Removing/Assembling the Freezer Drawer Handle Removing/Assembling the Doors and Drawers Removing the Handles When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. 1 2 Loosen the set screws located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. Loosen the mounting fasteners connect to the freezer drawer and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.
INSTALLATION Removing the Left Refrigerator Door The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the collet to detach the water supply line as shown in and . Rotate the hinge lever counterclockwise . Lift the top hinge free of the hinge lever latch. Hinge Lever Latch Collet Caution When lifting the hinge free of the latch, be careful that the door does not fall forward.
INSTALLATION Removing the Right Refrigerator Door 1 3 Rotate the hinge lever Lift the top hinge lever latch. clockwise. free of the hinge Remove the screw from the top hinge cover . Lift the hook (not visible), located at the bottom of the front side of the cover , with a flat-head screwdriver. Hinge Lever Latch Caution When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward. 2 Detach the wire harnesses .
INSTALLATION 3 Connect the wire harnesses 4 Make sure that the door-switch located inside the cover is tightly connected. Position the cover in place. Insert and tighten the cover screw . . ENGLISH Assembling the Right Refrigerator Door Install the right-side door first. 1 2 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. Fit the hinge over the hinge lever latch and slot it into place.
INSTALLATION Assembling the Left Refrigerator Door 4 Push the water supply tube into the hole on the top case and pull it through the backplate. 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in and . Insert the tube at least 5/8 inch (15 mm) into the connector. Fasten the clip to the joint. Install the left refrigerator door after the right door is installed.
INSTALLATION 17 Removing the Freezer Drawers Note Tube Caution Insert Line Clip 1) Gently press the collet and insert the tube until only one line shows on the tube. (Correct) (Incorrect) yyUse two or more people to remove and install the freezer drawer. Failure to do so can result in back injury or other injury. yyDo not hold the handle when removing or replacing the drawer. The handle may come off, resulting in personal injury.
INSTALLATION 1 Open the freezer door to full extension. Open the lower pullout drawer and lift it up and out to remove it. 2 Pull the upper pullout drawer open to full extension. 3 Gently lift and pull out the ice bin. 4 Remove the Durabase™ basket from the rails. Remove the screws from the rails at both ends. 5 Grip both sides of the freezer door and pull it up to remove it from the rails. Caution Do not hold the handle when removing or replacing the door.
INSTALLATION Assembling the Freezer Drawers ull out both rails simultaneously, until both P rails are fully extended. 2 Grasp the freezer door on each side and hook the door supports into the rail tabs located on both sides. Caution Do not hold the handle when removing or replacing the door. The handle may come off, causing personal injury. 3 Lower the door into its final position and tighten the screws located on both sides. Insert the Durabase basket in the rail assembly.
INSTALLATION Connecting the Water Line Before You Begin This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
INSTALLATION yy Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddletype valve complies with your local plumbing codes.
INSTALLATION 4 FASTEN THE SHUTOFF VALVE Fasten the shutoff valve to the cold water pipe with the pipe clamp. 7 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
INSTALLATION 23 10 TURN THE WATER ON AT THE SHUTOFF Caution Check to see if leaks occur at the water line connections. 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. 12 START THE ICEMAKER Turn the icemaker on at the control panel. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below.
INSTALLATION Leveling and Door Alignment Leveling Door Alignment After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. The refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or sideto-side.
OPERATION 25 Before use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. Caution yy Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,. yy Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.
OPERATION Control Panel * Depending on the model, some of the following functions may not be available. Control Panel Features Led Display Indicator Dispenser Selection Indicator & Button Displays whether the dispenser is set to dispense water, cubed or crushed ice. Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37°F (3°C).
OPERATION 27 Replace Filter [ ( On some models) ] Ice Plus yy When power is connected to the refrigerator, the door alarm is initially set to ON. Press the Door Alarm button to change the display to OFF and deactivate the door alarm function. yy An alarm tone sounds when either the refrigerator or the freezer door is left open for more than 60 seconds. yy Close the door to stop the alarm. This function increases both ice making and freezing capabilities.
OPERATION Control Panel Features (continued) Connect Power Saving Mode The Connect button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to your home’s Wi-Fi network. Refer to the Smart Functions section for information on the initial setup of the application. yy When the refrigerator is in the Power Saving Mode, the display will remain off until a door is opened or a button is pressed. Once on, the display will remain on for 20 seconds.
OPERATION 29 In-Door Ice Bin 2 Caution To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. yy Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. yy The icemaker will stop producing ice when the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment.
OPERATION Automatic Icemaker Depending on the model, some of the following functions may not be available. Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70-182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. Warning Personal Injury Hazard DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
OPERATION Caution yy Throw away the first few batches of ice. This is also necessary if the refrigerator has not been used for a long time. yy Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. yy If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a qualified service center. Do not use the ice or water until the problem is corrected.
OPERATION Operating the Dispenser Dispensing Crushed Ice Press the dispenser selection button repeatedly until the crushed ice icon illuminates. Press the dispenser switch with a glass or other container to dispense crushed ice. Caution yy Hold the container as close to the ice or water chute as possible to avoid spilling and splashing. yy Do not dispense ice into fine china or crystal glasses. China or crystal can be broken.
OPERATION 33 Ice and Water Dispenser Incorrect Way Correct Way ENGLISH Depending on the model, some of the following functions may not be available. Water Caution Keep children away from the dispenser. Children may play with or damage the controls. Ice Dispenser Caution Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.
OPERATION Storing Food Food Preservation Location Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Vegetable storage (Crisper) Preserves vegetables and fruit. Ice storage bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to the ice storage bin. Durabase® Largest storage space in the freezer.
OPERATION 35 Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Food How to Butter or Margarine Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Cheese Store in the original wrapping until you are ready to use it.
OPERATION Storing Frozen Food (continued) Packaging Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
OPERATION 37 Glide‘N’Serve and Humidity Controlled Crisper To Remove the Glass (Pantry drawer not shown for clarity) Lift up the glass from under the crisper cover, and pull up and out. To remove the Humidity Controlled Crisper and the Glide’N’Serve, pull out the Crisper and Glide’N’Serve to full extension, lift the front up, and pull straight out. Left Door Bins The door bins on the left door are removable for easy cleaning and adjustment.
OPERATION InstaView Door-in-Door Door-in-Door Case The InstaView Door-in-Door compartment allows for easy access to commonly used food items. To open the Door-in-Door case, slightly push the marked area to pop it open. The Door-inDoor case is removable for easy cleaning and adjustment. Knock twice on the glass to turn the LED light inside the InstaView on or off. •• The LED light turns off automatically after 10 seconds. •• The LED light does not turn on if the right refrigerator door is open.
OPERATION 39 Door-in-Door Lower Shelf 1 To remove the lower shelf, lift the shelf retainer up and out. 2 Remove the two screws from the shelf and pull it straight out. 3 Reverse the procedure to replace the shelf. 1 2 3 ENGLISH The Door-in-Door’s lower shelf is removable for easy cleaning.
OPERATION Adjusting the Refrigerator Shelves The shelves in the refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves. Using the Folding Shelf You can store taller items, such as a gallon container or bottles, by simply pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf toward you to return to a full shelf.
SMART FUNCTIONS 41 Smart Functions Search for the Smart ThinQ application from the Google Play Store on a smart phone. Follow instructions to download and install the application. Product Registration 1. Run the Smart ThinQ application on a smart phone. 2. Create an account and sign in. 3. Select Register. 4. Select Refrigerator. 5. F ollow the instructions on the smart phone to register the appliance and connect it to a Wi-Fi network.
SMART FUNCTIONS Smart Functions (continued) LG Smart Refrigerator App - What’s Included Refrigerator Manager Allows you to control the refrigerator and freezer temperature settings, air filter, water filter, Ice Plus, Smart Saving, and Energy Monitoring from your smart phone. Manage Food This feature helps track items in the refrigerator and freezer, sends alerts when items are near their use by dates, generates grocery lists, and links to related recipes.
SMART FUNCTIONS 43 Smart Grid Application Features If you want the refrigerator to ignore the Demand Response signal from the utility company, you can override the Smart Grid function by pushing the Smart Grid button while the refrigerator is in Smart Grid mode. 1 When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent.
SMART FUNCTIONS FCC Notice (For transmitter module contained in this product) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
SMART FUNCTIONS 45 Using Smart Diagnosis™ Smart Diagnosis™ cannot be activated unless the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™. Smart Diagnosis™ Using a Smart Phone 1. O pen the Smart ThinQ application on the smart phone. 2. S elect the appliance and then the menu on the upper right side. 3. S elect the Smart Diagnosis, then press the Start Smart Diagnosis button.
MAINTENANCE MAINTENANCE Cleaning yy Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. yy Wipe up spills immediately. yy Always unplug the refrigerator before cleaning. General Cleaning Tips yy Unplug refrigerator or disconnect power. yy Remove all removable parts, such as shelves, crispers, etc. yy Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
MAINTENANCE 47 Replacing the Water Filter Replace the air filter: Replace the water filter: yy Approximately every six months. yy When the REPLACE FILTER indicator appears in the display. yy Approximately every six months. yy When the water filter indicator appears in the display. yy When the water dispenser output decreases. yy When the ice cubes are smaller than normal. 1 Remove the old filter. Turn the filter cover to the left to detach it from the refrigerator wall.
MAINTENANCE 1 Remove the old water filter. Lower or remove the top left shelf to allow the water filter to rotate all the way down. Press the push button to open the water filter cover. NOTE: Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. Place a cup under the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter.
MAINTENANCE 49 Performance Data Sheet Use Replacement Cartridge: ADQ36006101 System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below. Max NSF Average Avg % Permissible Reduction Product Water Reduction Product Water equirements Concentration Concentration Contaminant Reduction Average Influent NSF specified Challenge Concentration Chlorine Taste and Odor 2.1 mg/L 2.0 mg/L ± 10% 97.2% 0.
MAINTENANCE Application Guidelines/Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Potable Water Water Pressure 20 -120 psi (138 - 827 kPa) Water Temperature 33°F - 100°F (0.6°C - 38°C) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. NOTE yy While the testing was performed under standard laboratory conditions, actual performance may vary.
MAINTENANCE 51 ENGLISH
TROUBLESHOOTING TROUBLESHOOTING Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Refrigerator and Freezer section are not cooling. Cooling System runs too much. Possible Causes Solutions The refrigerator control is set to Turn the control ON. Refer to the Control Panel OFF (some models). section for proper temperature settings. Refrigerator is in the defrost cycle.
TROUBLESHOOTING 53 Problem Possible Causes Doors are opened often or for long periods of time. It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to flow throughout the compartment. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.
TROUBLESHOOTING Problem Interior moisture buildup. Possible Causes Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the “Doors will not close correctly” section in the Troubleshooting section. Weather is humid.
TROUBLESHOOTING 55 Problem Possible Causes Solutions This is normal for food items with a high water content. Icemaker is not making enough ice. Demand exceeds ice storage capacity. The icemaker will produce approximately 70-182 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open.
TROUBLESHOOTING Problem Icemaker is not making enough ice (continued). Possible Causes Solutions Doors are opened often or for long periods of time. If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely. If the doors are not properly closed, ice production will be affected.
TROUBLESHOOTING 57 Problem Doors are not closed completely. Solutions Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. The delivery chute is clogged with frost or ice fragments.
TROUBLESHOOTING Problem Not dispensing water. Possible Causes Solutions New installation or water line recently connected. Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
TROUBLESHOOTING 59 Possible Causes Ice has bad taste or odor. Water supply contains minerals such as sulfur. Solutions A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice has been stored for too long.
TROUBLESHOOTING Problem Possible Causes Solutions Icemaker is Icemaker shutoff (feeler arm) making too much obstructed. ice. Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, maker sure that the arm moves freely. Reinstall the ice bin and wait 24 hours to confirm proper operation. Clicking The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.
TROUBLESHOOTING Problem Solutions Your refrigerator is designed Normal Operation to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. Doors will not Food packages are blocking the close correctly or door open. pop open.
WARRANTY WARRANTY (USA) Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories.
WARRANTY 63 THIS LIMITED WARRANTY DOES NOT COVER: The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. For complete warranty details and customer assistance, please call or visit our website: Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com Or by mail: LG Customer Information Center: P. O.
WARRANTY WARRANTY (Canada) WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
WARRANTY 65 All costs associated with the above excluded circumstances shall be borne by the consumer. For complete warranty details and customer assistance, please call or visit our website: Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.
LG Customer Information Center For inquiries or comments, visit www.lg.com or call; 1-800-243-0000 1-888-865-3026 1-888-542-2623 USA, Consumer User USA, Commercial User CANADA Register your product Online! www.lg.