ENGLISH FRANÇAIS ESPAÑOL OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LSFXC2476* LSFXC2496* LSFD2491** MFL69651102 Rev.06_083019 www.lg.com Copyright © 2017 - 2019 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 PRODUCT FEATURES 42 SMART FUNCTIONS 4 SAFETY INSTRUCTIONS 4 IMPORTANT SAFETY INSTRUCTIONS 42 45 46 8 PRODUCT SPECIFICATIONS 9 PRODUCT OVERVIEW 9 10 Exterior Interior 12 INSTALLATION 12 13 13 15 16 22 25 26 Installation Overview Unpacking the Refrigerator Choosing the Proper Location Removing/Assembling Handles Removing/Assembling the Doors and Drawers Connecting the Water Line Leveling and Door Alignment Turning on the Power 27 OPERATION 27 28 30 32 33 34 37 37 37 3
PRODUCT FEATURES 3 PRODUCT FEATURES Depending on the model, some of the following functions may not be available. The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds at 30-second intervals.
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS 5 ••Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. ••Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. ••Do not bend or pinch the power cord excessively or place heavy objects on it. OPERATION ••This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
SAFETY INSTRUCTIONS ••If connected to a circuit protected by fuses, use time delay fuse. MAINTENANCE ••Do not use a hair dryer to dry the inside of the refrigerator. ••Do not light a candle to remove odors in the refrigerator. ••In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
SAFETY INSTRUCTIONS 7 CAUTION ••Do not hang on to or place heavy objects on the refrigerator’s dispenser. INSTALLATION ••Do not install the refrigerator where there may be a danger of the unit falling. ••The refrigerator must be properly installed in accordance with the Installation Instructions. OPERATION ••Do not use aerosols near the refrigerator. ••This appliance is intended to be used only in domestic and similar applications. ••Do not strike or apply excessive force to any glass surface.
PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max.
PRODUCT OVERVIEW 9 PRODUCT OVERVIEW ENGLISH The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior 4 2 5 5 1 1 6 2 4 8 7 7 8 9 3 1 Control Panel 3 6 Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode. 2 Filtered Water and Ice Dispenser EZ Handle 7 Handle Opens and closes the refrigerator door.
PRODUCT OVERVIEW Interior Door-in-Door : LSFXC2476* / LSFD2491** 1 2 6 7 8 9 3 4 5 10 11 12 InstaView Door-in-Door : LSFXC2496* 1 2 6 8 3 4 5 10 11 12
PRODUCT OVERVIEW 11 1 LED interior lamps 8 Light up the inside of the refrigerator. Water filter Purify water. NOTE ••The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details. 3 Crisper Help vegetables and fruit to stay crisp. Humidity Controlled Crisper (On Some Models) Help vegetables and fruit to stay crisp and controls humidity. 4 Fixed Door Bin Store chilled food or drinks.
INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Leveling and Door Alignment CAUTION ••Connect to potable water supply only.
INSTALLATION 13 Unpacking the Refrigerator Water ••Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. Water supply must be easily connected for the automatic icemaker. ••The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
INSTALLATION Dimensions and Clearances ••Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. ••If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
INSTALLATION 15 Removing/Assembling Handles ••The appearance of the handles may vary from what is shown. 1 Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) that connect to the refrigerator door and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners. WARNING When assembling or disassembling the refrigerator handles: ••Grasp the handle firmly to avoid dropping it. ••Do not swing the handle into nearby people or animals.
INSTALLATION Removing the Freezer Drawer Handle 1 Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) with a 1/4 in. Allen wrench, and remove the mounting fasteners. Removing/Assembling the Doors and Drawers If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway.
INSTALLATION 17 2 5 Lift the door from the middle hinge pin and remove the door. ENGLISH Remove the screw (1) from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover (2) with a flat-head screwdriver. CAUTION ••Place the door, inside facing up, on a nonscratching surface. 3 Remove the cover and pull out the tube (1). Disconnect all wire harnesses (2). Unscrew the ground wire (3).
INSTALLATION 2 Detach the wire harness (1). Assembling the Right Refrigerator Door Install the right-side door first. 3 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 Fit the hinge (1) over the hinge lever latch and slot it into place. Rotate the lever (2) counterclockwise to secure the hinge. Rotate the hinge lever (1) clockwise. Lift the top hinge (2) free of the hinge lever latch.
INSTALLATION 19 Assembling the Left Refrigerator Door 5 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. Collet 6 2 Place the cover (1) in place. Insert and tighten the cover screw (2). Fit the hinge (1) over the hinge lever latch and slot it into place. Rotate the lever clockwise (2) and fasten the hinge. Hinge Lever Latch 3 Connect all the wire harnesses.
INSTALLATION Removing the Freezer Drawers The Pullout Drawer located above the freezer drawer is not shown for clarity. 3 On the left rail, use a flat blade screwdriver to push in on the tab to release the drawer from the rail, as shown below. Once the left side is loose, push the tab on the right side with your finger to release the drawer. Lift the front of the drawer up, then pull it straight out. 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends.
INSTALLATION 21 6 Hold both rails and push them in simultaneously. Lower the door into its final position and tighten the screws located on both sides. 4 Insert the drawer into the frame, and push the drawer back until it clicks into place. 5 Replace the ice bin in the drawer. Insert the Durabase basket in the rail assembly. ENGLISH 3 Assembling the Freezer Drawer 1 2 Pull out both rails simultaneously, until they are fully extended.
INSTALLATION Connecting the Water Line Before Beginning This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator. Water banging in the pipes, or water hammer in residential plumbing can cause damage to refrigerator parts and lead to water leakage or flooding.
INSTALLATION 23 NOTE ••A self-piercing saddle type water valve should not be used. Water Line Installation Instructions WARNING 3 NOTE ••The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing.
INSTALLATION 6 Route the tubing. Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE ••Be sure there is sufficient extra tubing (about 8 ft. coiled into three turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. 7 Connect the tubing to the valve.
INSTALLATION 25 Leveling and Door Alignment Leveling 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment.
INSTALLATION Turning on the Power ••After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. CAUTION ••Connect to a rated power outlet. ••Have a certified electrician check the wall outlet and wiring for proper grounding. ••Do not damage or cut off the ground terminal of the power plug. Position the Rrigerator ••Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall.
OPERATION 27 OPERATION Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION ••Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features LSFXC2476* / LSFXC2496* LSFD2491** 12 5 4 1 2 3 4 5 12 6 8 10 1 2 7 9 11 3 6 7 8 9 10 11 NOTE ••When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds.
OPERATION 29 3 NOTE •• Replace the air filter when the Replace Filter icon turns on. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Replace the air filter approximately every six months. 4 5 Freezer Temperature Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C).
OPERATION 11 * Lock The Lock function disables every other button on the display. ••When power is initially connected to the refrigerator, the Lock function is off. ••To lock the control panel buttons, press and hold the Lock button until the closed Lock icon appears in the display and the function is activated. ••To disable the Lock function, press and hold the Lock button for approximately three seconds.
OPERATION 31 LSFD2491** Incorrect Correct Locking the Dispenser Press and hold the Lock button for three seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock. Cleaning the Dispenser Drip Tray 1 Grip the drip tray with both hands and pull it out. Ice NOTE ••To dispense cold water, push on the water switch with a glass. (LSFXC2476* / LSFXC2496*) ••To dispense ice, push on the ice switch with a glass.
OPERATION Ice Compartment CAUTION Detaching the In-Door Ice Bin 1 Gently pull the handle to open the ice compartment. 2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. ••Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. Keep the ice compartment door closed tightly.
OPERATION 33 Automatic Icemaker Turning the Automatic Icemaker On Normal Sounds You May Hear Auto shutoff (feeler arm) NOTE ••Ice is made in the automatic icemaker and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. ••It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice.
OPERATION Storing Food Where to Store Food Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste. Door-in-Door 1 InstaView Door-in-Door 2 2 3 4 3 5 1 6 1 Vegetable Storage (Crisper) Preserves vegetables and fruit. 2 Door-in-Door Case Convenient storage for frequently used items such as beverages, butter, margarine,cream cheese,peanut butter, and condiments.
OPERATION 35 CAUTION ••Do not store glass containers in the freezer. Contents may expand when frozen, break the container and cause injury. NOTE ••If you are leaving home for a short period, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer. Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted.
OPERATION Storing Frozen Food Do not use Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times. ••Bread wrappers ••Non-polyethylene plastic containers Freezing ••Wax paper or wax-coated freezer wrap Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space).
OPERATION 37 Humidity Controlled Crispers (On Some Models) You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetables and Fruit. ••Vegetables keeps moist air in the crisper for best storage of fresh, leafy vegetables. ••Fruit lets moist air out of the crisper for best storage of fruit. The Durabase® divider allows you to organize the Durabase® area into sections.
OPERATION Glass (On Some Models) Lift up the glass under the crisper cover, and pull up and out. Door-in-Door (On Some Models) The Door-in-Door compartment allows for easy access to commonly used food items. The outer Door-In-Door door includes two door bins, the Cheese & Butter and Condiment bins, that are specially designed for these items. Butter stored here will be easier to spread, cheese will be easier to slice, and condiments ready to use.
OPERATION 39 Door-in-Door Bin (On Some Models) To open the Door-in-Door case, press on the area marked Press To Open. The Door-In- Door case is removable for easy cleaning and adjustment. The Door-in-Door inner and outer door bins are removable for easy cleaning. 1 To remove the Door-In-Door case, lift up and pull out. 1 To remove the door bins, lift up and pull out. 2 To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place.
OPERATION InstaView Door-in-Door (On Some Models) The InstaView Door-in-Door compartment allows for easy access to commonly used food items. Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds. ••The LED light turns off automatically after 10 seconds. ••The LED light does not turn on if the right refrigerator door is open. ••The InstaView function will not activate for two seconds after closing the door.
OPERATION 41 Adjusting the Refrigerator Shelves Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Detaching the Shelf 1 2 ••Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. ••Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. ••Glass shelves are heavy. Use special care when removing them.
SMART FUNCTIONS SMART FUNCTIONS LG SmartThinQ Application ••For appliances with the or logo The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ 1 2 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
SMART FUNCTIONS 43 LG SmartThinQ Application Features Firmware Update Energy Monitoring (On Some Models) This feature keeps track of the refrigerator’s power consumption and the number of door openings. Remote Control Control the Refrigerator Temperature, Fresh Air Filter and Ice Plus from the smart phone app. Push Messages If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message.
SMART FUNCTIONS FCC RF Radiation Exposure Statement Open Source Software Notice Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
SMART FUNCTIONS 45 Smart Grid Function ••You can override the Smart Grid function any time (using the Smart Grid button or application). ••To use the Smart Grid function, you need to register your appliance with your electric utility company. Smart Grid Application Features Smart Saving_Demand Response You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up.
SMART FUNCTIONS Smart Diagnosis™ Function Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center ••For appliances with the or logo This gives you the capability of speaking directly to our trained specialists.
MAINTENANCE 47 MAINTENANCE WARNING ••Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION ••Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. ••Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. ••When lifting the hinge free of the latch, be careful that the door does not fall forward.
MAINTENANCE Replacing the Fresh Air Filter Replacing the Water Filter Replace the Fresh Air Filter: Replace the Water Filter : ••Approximately every six months. ••Approximately every six months. ••When the Replace Filter ••When the Replace Filter icon turns on icon turns on. . ••When the water dispenser output decreases. 1 Turn the filter cover to the left to detach it from the refrigerator wall. Remove the filter from the cover. ••The filter is located on the inside of the filter cover.
MAINTENANCE 49 Replacing Filter Type LT700P (LSFXC2476*/LSFD2491**) 5 After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Remove the old water filter. Lower or remove the top left shelf to allow the water filter to rotate all the way down. Pinch the sides to open the water filter cover. NOTE ••Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain.
MAINTENANCE Replacing Filter Type LT1000P (LSFXC2496*) 1 Remove the old water filter. Lower or remove the top left shelf to allow the water filter to rotate all the way down. Pinch the sides to open the water filter cover. NOTE ••Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. ••Wrap a cloth around the front end of the water filter cover to collect any leaking water.
MAINTENANCE 51 Performance Data Sheet Model: LT700P Use Replacement Cartridge: ADQ360061** System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below. Contaminant Reduction Average Influent NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements NSF Test Report Chlorine Taste and Odor 2.1 mg/L 2.0 mg/L ± 10% 0.
MAINTENANCE Performance Data Sheet Model: LT1000P Use Replacement Cartridge: ADQ747935** The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42, Standard 53 and Standard 401. System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below.
MAINTENANCE 53 Average Influent Challenge NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements Mercury @ pH 8.5 5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L NA Cyst* 100,000 cysts/L Minimum 50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95% Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L NA Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.
MAINTENANCE Application Guidelines/Water Supply Parameters Service Flow 0.5 gpm (1.89 lpm) Water Supply Community or Private Well Potable Water Water Pressure 20 – 120 psi (140 – 830 kPa) Water Temperature 36 °F – 100 °F (0.6 °C – 37.8 °C) Capacity 200 gallons (757 liters) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
TROUBLESHOOTING 55 TROUBLESHOOTING Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator and Freezer section are not cooling. Cooling system runs too much. Possible Cause Solutions The refrigerator control is set to OFF (some models). Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
TROUBLESHOOTING 57 Cooling Problem Food is freezing in the refrigerator compartment. Refrigerator or Freezer section is too warm. Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly.
TROUBLESHOOTING Cooling/Ice & Water Problem Refrigerator or Freezer section is too warm. Refrigerator or Freezer section is too cold. Frost or ice crystals form on frozen food (inside of sealed package). Frost or ice crystals form on frozen food (outside of package). Possible Cause Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment.
TROUBLESHOOTING 59 Ice & Water Problem Possible Cause Solutions The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Replacing the water filter is recommended: Approximately every six months.
TROUBLESHOOTING Ice & Water Problem Icemaker is not making ice Ice has bad taste or odor. Icemaker is making too much ice. Ice is not dispensing. Possible Cause Solutions The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation. The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.
TROUBLESHOOTING 61 Ice & Water Problem Solutions Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. The delivery chute is clogged with frost or ice fragments.
TROUBLESHOOTING Ice & Water Problem Water is not dispensing. Dispensing warm water. Possible Cause Solutions Refrigerator or freezer doors are not closed properly. Water will not dispense if any of the refrigerator doors are left open. Water filter has been recently removed or replaced. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.
TROUBLESHOOTING 63 Parts & Features Problem Possible Cause Solutions Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced.
TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. Normal Operation Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. Normal Operation Refrigerator is not resting solidly on the floor.
TROUBLESHOOTING 65 Wi-Fi Problem Solutions ••Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. ••Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. ••Only a 2.
LIMITED WARRANTY LIMITED WARRANTY FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 67 ••Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual. ••Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
LIMITED WARRANTY Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY 69 FOR CANADA Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: ••Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; ••Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; ••Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water suppl
LIMITED WARRANTY 71 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
