Use and Care Manual

11
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
Symptoms Possible Causes / Solutions
After installation, the
unit doesn’t work.
The power source is not turned ON.
- Make sure the circuit breaker and the unit’s power is ON.
The power cord and the cable locking connector are not connected properly.
- Make sure the power cord is properly connected to the unit.
Lights work, but
blower is not turning.
The thermally protected system detects if the blower is too hot to operate and
shuts the blower down.
- The blower will function properly after the thermally protected system cools
down.
The unit is vibrating.
The blower is not securely in place.
- Tighten the screws holding the blower in place.
Damaged blower wheel.
- Call for service.
The hood is not secured in place.
- Check the installation of the hood.
The blower is working,
but the lights are not.
Call for service.
The speed levels of
the blower sound the
same.
Using the wrong size of ducting.
- Change the ducting to at least 8" round or 3-1/4" x 10" rectangular for single
blower or 10" round for dual blower.
The hood is not
venting out properly.
The hood might be hanging too far above the cook top.
- Adjust the distance between the cook top and the bottom of the hood to within
26" to 36".
The wind from the opened windows or opened doors in the surrounding area are
affecting the ventilation of the hood.
- Close all windows and doors to eliminate the outside wind flow.
Blockage in the duct opening or duct work.
- Clear any blockages from the duct work or duct opening.
The direction of duct opening is against the wind.
- Adjust the duct opening direction.
Using the wrong size of ducting.
- Change the ducting to correct size.
Mesh filter is
vibrating.
Mesh filter is loose.
- Change the metal filter.
The unit turns on by
itself.
A spot light or kitchen lamp is shining directly onto the switch controls.
- The switch controls are light sensitive. A light source aimed directly at the
switch controls may disrupt switch functions.

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