| ® 'sustain book. book Page 67 Tuesday, September §, 2022 9:13 TRO FAQs Frequently Asked Questions TROUBLESHOOTING 67 TROUBLESHOOTING | HEIDI ‘What types of cookware are recommended for use with the cook top? | The pans must have a flat bottom and straight sides. * Only use heavy-gauge pans. « The pan size must match the amount of food to be prepared and the size of the surface element, * Use tight fitting lids. + Only use flat-bottom woks.
t |e book. book Page 68 Tuesday, September 6, 2022 9:13 AM 68 TROUBLESHOOTING el] €an I leave my racks In the oven when running a Self Clean cycle? (On some models) No, Although It will not damage the racks, It will discolor them and may make them hard to slide in and out during use. Remove all items from the oven before starting a Self Clean cycle. ‘What should racks are sticky and have become hard to slide in and out? Over time, the racks may become hard te slide In and out.
t |e book. book Page 69 Tuesday, September 6, 2022 9:13 AM TROUBLESHOOTING 69 Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray onto the broil burner and heater elements is not necessary because these are self-cleaning during regular use, Do I need to use all 1% cups (10 oz or 300 ml) of water for Easy Clean? Yes.
t | ® 'sustain book. book Page 70 Tuesday, September §, 2022 9:13 AM 70 TROUBLESHOOTING Problem Possible Cause & Solution Steam Is exhausted through the oven vent. Cooking foods with high moisture produces steam. + This is normal, Appliance does not operate. Cord is not plugged in correctly. + Make sure cord is plugged correctly into outlet. Check circuit breakers. Service wiring Is not complete. + Contact your electrician for assistance. Power outage. + Check house lights to be sure.
t | ® 'sustain book. book Page 71 Tuesday, September §, 2022 9:13 AM el] TROUBLESHOOTING 71 Problem Possible Cause & Solution Oven temperature too hot or too cold Oven sensor needs to be adjusted. + See the "Adjusting the Oven Thermostat" section in the Operation chapter. | HEIDI | Excessive smoking Excessive doll. dunning Self Clean |, 1 off the Leif Clean function. Open the windows to rid the room of snake. Walt until the cycle (On some Self Clean mode Is canceled.
t | ® 'sustain book. book Page 72 Tuesday, September §, 2022 9:13 AM 72 TROUBLESHOOTING Problem Possible Cause & Solution Surface unl stops glowing when changed to a lower The unit Is still on and hot. + This is normal, setting. ‘Areas of Food spillovers not cleaned before next use. tap ton on the |, coe the "Glass Ceramic Cook top" section in the MAINTENANCE chapter. Hot surface on a model with a light-colored cook top. + This Is normal.The surface may appear discolored when It Is hot.
t | ® 'sustain book. book Page 73 Tuesday, September §, 2022 9:13 AM el] TROUBLESHOOTING 73 | HEIDI | Problem Possible Cause & Solution Oven light does not | It Is time to replace the lamp or the lamp Is loose. work. + Replace or tighten lamp, See "Changing the Oven Light" section in this Owner's Manual, Convection fan Convection fan stops during a convection bake cycle. It Is done to allow for more even stops. (During heating during the cycle. Conv.
® | ® 'sustain book. book Page 74 Tuesday, September §, 2022 9:13 AM 74 TROUBLESHOOTING t WI-Fi Problem Possible Cause & Solution Trouble connecting | The password for the WI-Fl network was entered Incorrectly. appliance and . smartphone to WI-Fi Delete your home WIFI network and begin the connection process again. network Mobile data for your smartphone is muted on. « Turn off the Mobile data on your smartphone before connecting the appliance, The wireless network name (SAID) Is set Incorrectly.
