Owner's Guide

74 TROUBLESHOOTING
Parts & Features
Burning or oily odor
emitting from the
vent
This is normal in a new oven.
• This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3
hours. See the Self Clean section.
Moisture collects on
oven window or
steam comes from
oven vent
This happens when cooking foods high in moisture.
• This is normal.
Excessive moisture was used when cleaning the window.
• Do not use excessive moisture when cleaning the window.
Oven will not steam
cook (On some
models)
Improper assembly
• Make sure to slide the tank into the slot until it clicks into place.
The drain in the water tank may be clogged with hard water scale.
• If this happens, the descaling function must be run before the steam function can be used.
Water pools in the
bottom of the oven
during or after
steam cooking (On
some models)
During steam cooking, the water in the water tank is transferred to the bottom of the
oven.
• It is normal for water to fill the bottom of the oven during or after the Steam mode.
• If the water leaves mineral deposits on the oven bottom, remove the deposits with a cloth
or sponge soaked in vinegar.
White residue
appears on the oven
bottom after steam
cooking (On some
models)
Using hard water in the water tank can result in hard water scale on the oven bottom.
• To remove mineral deposits that remain on the oven bottom, use a cloth or sponge soaked
in vinegar or a weak citric acid solution.
The sous vide
module beeps during
operation (On some
models)
This alert sounds when the sous vide module is operated without water in the steam
feeder tank.
• Fill the steam feeder tank to the recommended level before using
Problem Possible Cause & Solution
Oven control beeps
and displays any F
code error.
Electronic control has detected a fault condition.
• Turn off the oven function you are using to clear the display and stop beeping. Reprogram
oven. If fault recurs, record fault number and call for service.
- [Case 1 ]
Code: F-9
Cause: Oven not heating (upper oven)
- [Case 2 ]
Code: F-19
Cause: Oven not heating (lower oven)
k is on in the display
when you want to
cook
The oven door is locked because the temperature inside the oven has not dropped
below the locking temperature.
• Press the STOP button. Allow the oven to cool.
Oven light does not
work.
It is time to replace the bulb or the bulb is loose.
• Replace or tighten bulb. See "Changing the Oven Light" section in this Owner’s Manual.
Cooling fan
continues to run
after oven is turned
off.
The fan turns off automatically when the electronic components have cooled
sufficiently.
• This is normal.
Problem Possible Cause & Solution
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