Troubleshooting Guide

ManualsBrandsLG Studio ManualsCookingLG STUDIO 4.7 cu. ft. Smart InstaView® Electric Single Built-In Wall Oven with Air Fry & Steam Sous Vide

52 TROUBLESHOOTING

TROUBLESHOOTING

FAQs

Frequently Asked Questions

CAUTION

• Foil may be used to wrap food in the oven, but do not allow the foil to come into contact with the

exposed heating/broiling elements in the oven. The foil could melt or ignite, causing smoke, fire, or

injury.

Q: My new oven doesn’t cook like my old one. Is there something wrong with the temperature

settings?

A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times

and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the

oven temperature yourself to meet your specific cooking needs. Refer to the Changing Settings

section in this manual for easy instructions on how to adjust your thermostat.

Q: Is it normal to hear a clicking noise coming from the back of my oven when I am using it?

A: Your new appliance is designed to maintain a tighter control over your oven’s temperature. You may

hear your oven’s heating elements click on and off more frequently on your new oven. This is

NORMAL.

Q: During convection cooking the fan stops when I open the door. Is that normal?

A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.

Q: Can I use aluminum foil to catch drippings in my oven cavity?

A: Never use aluminum foil to line the bottom or sides of the oven. The foil will melt and stick to the

bottom surface of the oven and will not be removable. Use a foil-lined sheet pan placed on a lower

oven rack to catch drippings instead. (If foil has already melted onto the bottom of the oven, it will not

interfere with the oven’s performance.)

Q: Can I use aluminum foil on the racks?

A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to

poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to

prevent spillovers from damaging the oven finish.

Q: Can I leave my racks in the oven when running a Self Clean cycle?

A: No. Although it will not damage the racks, it will discolor them and may make them hard to slide in

and out during use. Remove all items from the oven before starting a Self Clean cycle.

Q: What should I do if my racks are sticky and have become hard to slide in and out?

A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the

sides of the racks. This will work as a lubricant for easier gliding.

Q: Should I broil with the door open or closed?

A: Your oven isn't designed for open door broiling. If you broil with the oven door open, it can damage

the display.

Q: Why aren't the function buttons working?

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Summary of content (7 pages)

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UUGGwG\YGG{ SGq GYYSGYWYXGGXaZZGwt 52 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q: My new oven doesn’t cook like my old one. Is there something wrong with the temperature settings? A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the oven temperature yourself to meet your specific cooking needs.
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UUGGwG\ZGG{ SGq GYYSGYWYXGGXaZZGwt TROUBLESHOOTING 53 Make sure that the appliance is not in Lock Out mode. The lock k will show in the display if Lock Out is activated. To deactivate Lock Out, refer to the Lockout Feature section. The unlock melody sounds and Loc appears in the display until the controls are unlocked. Q: My appliance is still dirty after running the EasyClean cycle.
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UUGGwG\[GG{ SGq GYYSGYWYXGGXaZZGwt 54 TROUBLESHOOTING A: A spray bottle filled with 1¼ cups (10 oz or 300 ml) of water, a plastic scraper, a non-scratch scrubbing pad and a towel. You should not use abrasive scrubbers such as heavy-duty scouring pads or steel wool. Except for a towel, all of the materials you need are included in a special cleaning kit with your new appliance.
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UUGGwG\\GG{ SGq GYYSGYWYXGGXaZZGwt TROUBLESHOOTING 55 Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Problem Oven will not work Possible Cause & Solution Plug on appliance is not completely inserted in the electrical outlet. • Make sure electrical plug is plugged into a live, properly grounded outlet. A fuse in your home may be blown or the circuit breaker tripped.
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UUGGwG\]GG{ SGq GYYSGYWYXGGXaZZGwt 56 TROUBLESHOOTING Problem Food does not broil properly Possible Cause & Solution Oven controls improperly set. • Make sure you select the Broil mode properly. Improper rack position being used. • See the Broiling Guide. Cookware not suited for broiling. • Use broiling pan and grid. Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
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UUGGwG\^GG{ SGq GYYSGYWYXGGXaZZGwt TROUBLESHOOTING 57 Parts & Features Problem Electronic control has detected a fault condition. • Turn off the oven function you are using to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number and contact a service agent.
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UUGGwG\_GG{ SGq GYYSGYWYXGGXaZZGwt 58 TROUBLESHOOTING Noises Problem “Crackling” or “popping” sound Possible Cause & Solution This is the sound of the metal heating and cooling during both the cooking and Self Clean functions. • This is normal. Fan noise A convection fan may automatically turn on and off. • This is normal.