OWNER’S MANUAL MEDICAL MONITOR Please read this manual carefully before operating your set and retain it for future reference. 27HQ710S www.lg.com Copyright 2022 LG Electronics Inc. All Rights Reserved.
CONTENTS ON CLEANING............................................................3 ENGLISH LICENSE....................................................................4 OPEN SOURCE SOFTWARE NOTICE INFORMATION...........4 ASSEMBLY AND PREPARING........................................5 USER SETTINGS....................................................... 15 TROUBLESHOOTING................................................. 29 PRODUCT SPECIFICATIONS........................................
Please note that this information is for proper use and safety of the equipment. The following symbols may indicate a hazardous situation in which, if not heeded, may result in serious injury or even death to the user or others, or damage to the equipment. CAUTION • Indicates a hazardous situation which, if not heeded, may result in minor or moderate injury to the user or others, or damage to the equipment.
LICENSE Each model has different licenses. Visit www.lg.com for more information on the license. ENGLISH 4 The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
ASSEMBLY AND PREPARING Please check whether all the components are included in the box before using the product. If there are any missing components, contact the retailer where you purchased the product. Note that the product and related components may look different from those shown here.
Supported Software CAUTION ENGLISH • • • • • Always use genuine LG components to ensure safety and product performance. The product warranty will not cover damage or injury caused by the use of unauthorized components. It is recommended to use the supplied components. If you use generic cables not certified by LG, the screen may not display or there may be image noises. Only use components listed below that meet the listed standard.
Product and LED Control buttons Front ENGLISH 1 2 3 4 5 6 7 8 Bottom 9 7
LED Control button Functions 1 • Selects the input mode. ENGLISH 2 • Adjusts display mode for 2 or more screens. 3 • Opens the [Hot key Settings] menu. 4 • Adjusts the screen brightness. 5 • Selects and confirms menus or options 6 • Adjusts the screen contrast. 7 8 9 • Displays LED Control buttons on the front panel and opens the menu mode. Power indicator • The green indicator illuminates if the power is on. The arrow indicates the position of the power switch.
Connectors Back ENGLISH 1 2 3 4 5 6 7 8 9 9
1 5 • Receives or transmits digital video signals. • • • • 2 ENGLISH 3 • Receives or transmits digital video signals. (HDMI IN) • Input digital video signal. • Using a DVI to HDMI / DisplayPort to HDMI cable may cause compatibility issues. • Use a certified cable that displays the HDMI logo. The screen may not appear or a connection error could occur if a non-certified cable is used.
8 ENGLISH 9 • Connect an AC/DC adapter. • The output of the enclosed adaptor is 19 V. • The product is designed to be used with adaptors that have an output ranging between 19-24 V. Please use the adaptors of medical standards. Potential Equalization Conductor • Connect an equipotential plug. NOTE • All signal out terminals (SDI, DVI, etc.) output a signal when the power switch of the monitor is on. When the power switch is off, no signal is outputted. • This monitor supports the feature.
Installing the Monitor 3 Once the back door is attached, assemble it using the screws. Cable connection and organize ENGLISH Before connecting the connectors, remove the back door as shown below. 1 Lift the back door in the direction of the arrow below to remove it. The back door is held in place with a magnet. CAUTION • When the back door is attached to the monitor, the monitor meets water resistance standards.
Installing the Wall Mount Plate Install the monitor at least 100 mm (3.9 inches) away from the wall on each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local dealer. Please refer to the manual to install and set up a tilting wall mounting bracket. This monitor meets the specifications for the wall mount plate or other compatible devices. mm inches Standard screw Required screws Wall mount plate (optional) 100 mm (3.
CAUTION Precautions for Connecting the Power Cord ENGLISH • Disconnect the power cord before moving or installing the monitor. There is risk of electric shock. • Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel. • To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions.
USER SETTINGS 1 Press to activate the LED Control Button. When the LED Control button is activated, press 2 Among the LED Control Button, press to move to the left or right or 3 In order to exit from the OSD Menu, press the LED Control Button or select [Exit]. to show the OSD Quick Menu. to move to the bottom or top or ENGLISH Activating the Quick Menu to set options. The applicable setting options are as shown below. Quick Menu Settings [Exit] [Input] [Picture Mode] Closes the Quick Menu.
[Quick Settings] ENGLISH 1 2 3 4 5 Press to activate the LED Control Button. When the LED Control Button is activated, press Among the LED Control Button, press to move to the left or right or Configure the options following the instructions that appear in the bottom right corner. To configure an upper menu or another item, press the LED Control Button or press In order to exit from the OSD Menu, press the LED Control Button or press . and select [All Settings] to show the complete OSD Menu.
[All Settings] > [Quick Settings] [User Preset] Explanation User Preset allows the user to save or load up to 10 picture quality settings for multiple connected devices in each preset. ENGLISH NOTE • You can use User Preset to import or save items in [Picture Adjust] and [Color Adjust] of the [Picture] menu. [User Name] Allows the user to change and register a user name (Preset 1 ~ Preset 3, User 1 ~ User 7) as the user wants. The user can enter a user name to be registered by using the screen keyboard.
[Input] ENGLISH 1 2 3 4 5 Press to activate the LED Control Button. When the LED Control Button is activated, press Among the LED Control Button, press to move to the left or right or Configure the options following the instructions that appear in the bottom right corner. To configure an upper menu or another item, press the LED Control Button or press In order to exit from the OSD Menu, press the LED Control Button or press . and select [All Settings] to show the complete OSD Menu.
[All Settings] > [Input] [Aspect Ratio] Explanation Adjusts the aspect ratio of the screen. ([Full Wide], [Original], [Just Scan]) NOTE [Screen Flip] Adjusts the screen image rotation. ([Rotation], [Mirror], [Off]) NOTE ENGLISH • The display may look the same for [Full Wide], [Original] and [Just Scan] options at the 3840 x 2160 resolution. • The function is deactivated at the 3PBP / 4PBP Mode. [PBP / PIP] Adjusts display mode for 2 or more screens. [PIP Size] Adjusts the size of PIP.
[Picture] ENGLISH 1 2 3 4 5 Press to activate the LED Control Button. When the LED Control Button is activated, press Among the LED Control Button, press to move to the left or right or Configure the options following the instructions that appear in the bottom right corner. To configure an upper menu or another item, press the LED Control Button or press In order to exit from the OSD Menu, press the LED Control Button or press . and select [All Settings] to show the complete OSD Menu.
[Picture Mode] on HDR signal (HDMI Only) [All Settings] > [Picture] [Picture Mode] Explanation Allows the user to adjust each element. Optimized the screen for HDR vivid colors. Optimized the screen for HDR standard. NOTE ENGLISH [Custom] [Vivid] [Standard] • HDR content may not display correctly depending on Windows 10 OS settings, please check HDR On/Off settings in Windows. • When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
Explanation [All Settings] > [Picture] [Picture Adjust] [Brightness] Adjusts screen brightness. NOTE ENGLISH [Contrast] [Sharpness] [Brightness Stabilization] 22 • Press the button to toggle between [Turn on 'Brightness Stabilization']/[Turn off 'Brightness Stabilization']. • When [Brightness Stabilization] is [On], the [Brightness] adjustment function is deactivated. • When [Brightness Stabilization] is [On], [SMART ENERGY SAVING] and [DFC] functions are deactivated.
Explanation [All Settings] > [Picture] [Picture Adjust] [Local Dimming] Maximizes the contrast ratio by making the bright areas of the screen brighter and the dark areas of the screen darker. Turning this option off may increase energy consumption. [SUPER RESOLUTION+] [Black Level] ENGLISH NOTE • When [Brightness Stabilization] is [On], the [Local Dimming] adjustment function is deactivated. [High] Sets the local dimming to high. [Low] Sets the local dimming to low.
Explanation [All Settings] > [Picture] [Picture Adjust] ENGLISH [DFC] [On] [Off] [Response Time] Sets a response time for displayed pictures based on the movement of the picture on the screen. In a normal environment, it is recommended that you set [Fast]. For images with a lot of motion, it is recommended that you set [Faster]. But, when [Faster] is set, it may cause an afterimage. [Faster] Sets the response time to Faster. [Fast] Sets the response time to Fast.
Explanation [All Settings] > [Picture] [Color Adjust] [Gamma] [6500K] [7500K] [9300K] [Manual] [Red] [Green] [Blue] [Six Color] [Picture Reset] Indicates the screen color with a 6500K red color temperature. Sets the screen color between red and blue with a 7500K color temperature. Indicates the screen color with 9300K blue color temperature. Adjusts the color temperature in 500K increments. (However, supports 9300K instead of 9500K) ENGLISH [Color Temp] Set your own gamma value. ([Gamma 1.
[General] ENGLISH 1 2 3 4 5 Press to activate the LED Control Button. When the LED Control Button is activated, press Among the LED Control Button, press to move to the left or right or Configure the options following the instructions that appear in the bottom right corner. To configure an upper menu or another item, press the LED Control Button or press In order to exit from the OSD Menu, press the LED Control Button or press . and select [All Settings] to show the complete OSD Menu.
[All Settings] > [General] [User Preset] Explanation User Preset allows the user to save or load up to 10 picture quality settings for multiple connected devices in each preset. NOTE [HW Calibration] ENGLISH [Auto Screen Off] • You can use User Preset to import or save items in [Picture Adjust] and [Color Adjust] of the [Picture] menu. [User Name] Allows the user to change and register a user name (Preset 1 ~ Preset 3, User 1 ~ User 7) as the user wants.
[All Settings] > [General] [RS-232C] ENGLISH [Input Compatibility Version] [OSD Lock] Explanation [RS-232C] and the [HW Calibration] cannot be used at the same time. [RS-232C] The [RS-232C] function will be operated or turned off. [Set ID] Adjusts [Set ID]. (The scope of adjustment: 1-10) Please set the [Input Compatibility Version] to match the version of the connected external device. HDMI [2.0]/[1.4] If you want to use the HDR, select the Input Compatibility Version to 2.0.
TROUBLESHOOTING Problem Is the monitor's power cord plugged in? Is the power indicator on? Is the power indicator displaying as green? Is the [Out of Range] message being displayed? Is the [No Signal] message displayed? Action ENGLISH Nothing is displayed on the screen. • • • • Check if the power cord is correctly plugged into the power outlet. Check the power cable connection and turn on the power switch. Check if the input setting is correct.
The screen is unstable and shakes. / There are shadowy traces left on the screen. Problem ENGLISH Did you select the appropriate resolution? • If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution. The display color is abnormal.
PRODUCT SPECIFICATIONS LCD Screen Type Resolution Pixel Pitch Max Resolution means direct current. TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen 0.1554 mm x 0.
Environmental Conditions Operating Conditions ENGLISH Storage / Transport Conditions Monitor Size Dimensions (Width x Height x Depth) Weight (Without Packaging) Temperature Humidity Pressure Temperature Humidity Pressure 650.8 x 411.7 x 66.6 (mm) 8.0 (kg) Classification by protection type against Electric Shock Medical Specifications 0 °C to 40 °C (32 °F to 104 °F) 0 % to 80 % 700 hPa to 1060 hPa -20 °C to 60 °C (-4 °F to 140 °F) 0 % to 85 % 500 hPa to 1060 hPa 25.6 x 16.2 x 2.6 (inches) 17.
IP45 ENGLISH IP45 33
Support Mode (Preset Mode - PC) DisplayPort ENGLISH 34 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) 640 x 480 31.469 59.94 -/- 800 x 600 37.879 60.317 +/+ 1024 x 768 48.363 60 -/- 1152 x 864 54.347 60.05 +/+ 1280 x 720 45.00 60.00 +/+ 1280 x 1024 63.981 60.02 +/+ 1600 x 900 60.00 60.00 +/+ 1920 x 1080 67.5 60 +/- 2560 x 1440 88.79 59.95 +/- 3840 x 2160 66.66 30 +/- 3840 x 2160 133.
HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) 640 x 480 31.469 59.94 -/- Remarks ENGLISH 800 x 600 37.879 60.317 +/+ 1024 x 768 48.363 60 -/- 1152 x 864 54.347 60.05 +/+ 1280 x 720 45.00 60.00 +/+ 1280 x 1024 63.981 60.02 +/+ 1600 x 900 60.00 60.00 +/+ 1920 x 1080 67.5 60 +/- 2560 x 1440 88.79 59.95 +/- 3840 x 2160 67.5 30 +/- 3840 x 2160 135 60 +/- for [Input Compatibility Version]: [2.
Support Mode (Video) ENGLISH 36 Vertical dimensions Vertical Frequency (Hz) DVI-D HDMI 1.4 HDMI 2.0 DisplayPort SDI 480i 59.94/60 - - - - O 480p 59.94/60 O O O - - 576p 50 O O O - - 576i 50 - - - - O 720p 59.94/60 O O O O O 720p 50 O O O O O 1080i 59.94/60 O O O - O 1080p 59.94/60 O O O O O 1080i 50 O O O - O 1080p 50 O O O O O 1080p 23.97/24 - - O - - 1080p 29.97/30 - O O O O 2160p 23.
Power indicator LED Color Green NOTE ENGLISH Mode On Mode • Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz. • Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle.
EXTERNAL CONTROLLER SETUP Set ID Function ENGLISH The actual product may differ from the picture shown. Connect the RS-232C (serial connector) of the PC to the RS-232C IN connector at the back of the monitor. Purchase a cable to connect the RS-232C connectors, as the cable is not provided as an accessory. Use an RS-232C cable to remotely control the monitor (see Figure 1).
Command Reference List Command Command Command2 01. Power 02. Screen Mute 03. [Input List] (Main) [Input List] (Sub) [Input List] (Sub 2) [Input List] (Sub 3) 04. [Aspect Ratio] (Main) [Aspect Ratio] (Sub) [Aspect Ratio] (Sub 2) [Aspect Ratio] (Sub 3) 05. [PBP / PIP] 06. [PIP Size] k k x x x x x x x x k k a d b c d e f g h i n p 07. [Main/Sub Screen Change] m a 01 08. 09. 10. 11. 12. 13. 14. 15. 16.
Transmission/Reception Protocol Error Acknowledgment (Command2)( )(Set ID)( )(NG)(Data)(x) Transmission ENGLISH (Command1)(Command2)( )(Set ID)( )(Data)(Cr) (Command 1): j, k, m, x, t, f, d (Command 2): This command is used to control the monitor. (Set ID): U sed to identify the monitor being controlled. (Set ID) can be assigned to each monitor under [General] in the Settings Menu. A value from 1 to 10 can be assigned.
01. Power (Command: k a) [Input List] (Sub) (Command: x c) ʢʢ Controls the On/Off of the power supply to the monitor. Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Transmission (x)(c)( )(Set ID)( )(Data)(Cr) 01: Power On Ack (a)( )(Set ID)( )(OK/NG)(Data)(x) Data D0: 80: 90: C0: ENGLISH Data 00: Power Off ʢʢ Controls the input mode of the Sub. Ack (c)( )(Set ID)( )(OK/NG)(Data)(x) 02.
04. [Aspect Ratio] (Main) (Command: x f) [Aspect Ratio] (Sub 3) (Command: x i) ʢʢ Adjusts the Aspect Ratio of the Main. ʢʢ Adjusts the Aspect Ratio of the Sub 3. Transmission (x)(f)( )(Set ID)( )(Data)(Cr) ENGLISH Data 00: [Full Wide] 02: [Just Scan] Transmission (x)(i)( )(Set ID)( )(Data)(Cr) 01: [Original] Ack (i)( )(Set ID)( )(OK/NG)(Data)(x) Ack (f)( )(Set ID)( )(OK/NG)(Data)(x) [Aspect Ratio] (Sub) (Command: x g) ʢʢ Adjusts the Aspect Ratio of the Sub.
05. [PBP / PIP] (Command: k n) 08. [Picture Mode] (Command: d x) ʢʢ Controls the PBP / PIP mode. ʢʢ Controls the Picture Mode.
11. [Sharpness] (Command: k k) 14. [SUPER RESOLUTION+] (Command: m c) ʢʢ Adjusts the sharpness of the screen. ʢʢ Controls the SUPER RESOLUTION+ function. Transmission (k)(k)( )(Set ID)( )(Data)(Cr) Transmission (m)(c)( )(Set ID)( )(Data)(Cr) ENGLISH Data Min: 00 - Max: 64 Data 00: [High] 02: [Low] Ack (k)( )(Set ID)( )(OK/NG)(Data)(x) 01: [Middle] 03: [Off] Ack (c)( )(Set ID)( )(OK/NG)(Data)(x) 12. [Brightness Stabilization] (Command: m b) 15.
17. [DFC] (Command: m f) 20. [Uniformity] (Command: m i) ʢʢ Controls the DFC function. ʢʢ Controls the Uniformity function. Transmission (m)(f)( )(Set ID)( )(Data)(Cr) 01: [Off] Ack (f)( )(Set ID)( )(OK/NG)(Data)(x) Data 00: [On] Ack (i)( )(Set ID)( )(OK/NG)(Data)(x) 18. [Response Time] (Command: m g) 21. [Gamma] (Command: m j) ʢʢ Controls the Response Time. ʢʢ Adjusts the Gamma settings.
23. [Red] (Command: j w) 26. [Language] (Command: f i) ʢʢ Adjusts the red. ʢʢ Adjusts the language of the Menu screen. Transmission (j)(w)( )(Set ID)( )(Data)(Cr) ENGLISH Data Min: 00 - Max: 64 Transmission (f)(i)( )(Set ID)( )(Data)(Cr) 00 - 10: English - Korean (17 languages) Ack (i)( )(Set ID)( )(OK/NG)(Data)(x) Ack (w)( )(Set ID)( )(OK/NG)(Data)(x) 27. [SMART ENERGY SAVING] (Command: m k) 24. [Green] (Command: j y) ʢʢ Adjusts the green. ʢʢ Adjusts the SMART ENERGY SAVING.
29. [DVI Power Supply] (Command: m m) 31. [OSD Lock] (Command: k m) ʢʢ Controls the DVI Power Supply function. ʢʢ Controls the OSD Lock function. Transmission (m)(m)( )(Set ID)( )(Data)(Cr) 01: [Off] Ack (m)( )(Set ID)( )(OK/NG)(Data)(x) Data 00: [Off] 01: [On] ENGLISH Data 00: [On] Transmission (k)(m)( )(Set ID)( )(Data)(Cr) Ack (m)( )(Set ID)( )(OK/NG)(Data)(x) 30. [Auto Screen Off] (Command: m n) 32.
33. [Screen Flip] (Main) (Command: t h) 34. [Failover Input Switch] (Command: k z) ʢʢ Adjusts the screen image rotation of Main screen. ʢʢ Controls the Failover Input Switch function. Transmission (t)(h)( )(Set ID)( )(Data)(Cr) ENGLISH Data 00: [Off] 02: [Rotation] Transmission (k)(z)( )(Set ID)( )(Data)(Cr) 01: [Mirror] Data 00: [Off] 01: [On] Ack (z)( )(Set ID)( )(OK/NG)(Data)(x) Ack (h)( )(Set ID)( )(OK/NG)(Data)(x) 35.
WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. Supplier's Declaration of Conformity The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Trade Name LG Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 E-mail lg.environmental@lge.com MODEL SERIAL NO.
