22LW760M 28LW760M Hospital Grade Interactive Pro:Centric ® TVs Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER LG Setup Wizard pages 12 – 13 Custom Master TV Setup pages 47 – 49 Cloning Procedures pages 50 – 55 © Copyright 2016 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.lg.com/us/commercial MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 26. Keep the product away from direct sunlight. 21. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below. 27. When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . . 6 – 9 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial Mode Overview This document describes how to set up LW760M Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU or Protocol Translation Controller (PTC) or it resides externally from the TV (i.e., in a device from the solution provider). These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU.
Commercial Mode Overview (Cont.) Installer Menu To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. Refer to pages 36 to 46 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items. TV Setup Menus On-screen setup menus control the features of the TV.
Commercial Mode Overview (Cont.) FTG Mode Features FTG Mode provides the following features: • Logical or physical tuning of physical RF channels and Aux inputs. • Logical tuning of IP channels. • Mapping of RF channels with minor (program) numbers up to 999. • FTG Channel Map of up to 600 channels. • Start Channel set for RF, Aux input, or IP delivered content. • Pro:Centric data delivery over RF or IP. • TV Zoning and Wi-Fi Zoning options for location-specific configuration.
Commercial Mode Overview (Cont.) Determining the TV Operating Mode To determine the operating mode of the TV, press MENU on the Installer Remote. The menu displayed depends on the operating mode. See examples below. If the Function Menu appears, the TV is in a mode (FTG, PPV, etc.) that does not allow the end user to change the fundamental TV setup. If the TV setup menus appear, the TV is in Pass-through Mode.
Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables patients and visitors to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hospital and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features include: • Portal and information screens/pages (including a “Welcome” page) that include branding logos.
Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.
LG Setup Wizard Note: After it is turned ON, the TV begins an initialization process, and it may take several minutes for the LG Setup Wizard to appear. The LG Setup Wizard, comprising EZ-Manager Wizard and Express Script configuration options, will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each step.
LG Setup Wizard (Cont.) Initiate Configuration or Exit the LG Setup Wizard The Welcome screen provides a brief introduction to the LG Setup Wizard. WELCOME TO LG’S SETUP WIZARD This wizard features two different setup options: . The EXPRESS SCRIPT provides streamlined configuration of this TV for Free-To-Guest (FTG) via CPU operation (including pillow speaker setup). The Express Script also provides the option to configure the TV for Por:Centric operation. .
EZ-Manager Wizard Initiate the EZ-Manager Wizard After you select the “EZ-Manager” option from the Setup Wizard Welcome screen, an EZ-Manager Welcome screen provides a brief introduction to the EZ-Manager Wizard. Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds without user interaction.
EZ-Manager Wizard (Cont.) TV Configuration Options From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).
EZ-Manager Wizard (Cont.) Note: Zoning features are only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration). ZONES, LABEL, AND ROOM NUMBER . If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone # Wi-Fi Zone < 0 > 0 > ----- > TV Zone < Label < 01 Room Number (1-99) based on the Wi-Fi Zone in which this TV is installed. .
EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the TV Configuration Options screen, the Searching for Pro:Centric Server screen is displayed. Note: Select the “BACK” button, where available, to check previous settings, as necessary. Also note that if any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure.
EZ-Manager Wizard (Cont.) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example, “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGURATION Downloading the Pro:Centric application files takes a few minutes. Please wait... 2% Retrieving files from data channel 70 Application files Maintenance Files In progress... Synchronizing...
EZ-Manager Wizard (Cont.) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select MANUAL PRO:CENTRIC at the bottom right of the screen, and then press OK. In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the Installer Remote to navigate between fields.
EZ-Manager Wizard (Cont.) (Continued from previous page) RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. * IP Configuration a) In the Media Type field, use the Left/Right arrow keys to select IP.
EZ-Manager Wizard (Cont.) USB Configuration TV Manager / USB download options enable you to download configuration or software files individually from a USB memory device to the TV. You can also use the Ez Download utility available from the menu to select one of each type of file to be downloaded at one time using one process. Each of the USB download functions requires that you have the appropriate file(s) loaded on a USB memory device.
EZ-Manager Wizard (Cont.) (Continued from previous page) TV MANAGER USB DEVICE USB 1: Device Name Logo Image Download Update TV Software Update PTC Software Select the file(s) to download, and then select UPDATE below. Logo Image Download > Ez Download EXIT Splash Image ProC.jpg Update TV Software LW760M_CPU_SW.epk Diagnostics Update PTC Software LW760M_PTC_SW.txt Import Clone File LW760M_IM.tlx UPDATE Splash Image ProC.jpg Splash Image 2.
Express Script Initiate the Express Script Note: While the Express Script enables you to set up TVs individually in lieu of cloning, you can also use the resulting Express Script TV Setup for cloning purposes, if desired (see “Exporting a Clone File” on pages 50 to 52 for further information). However, note that TV setup menu customization via the Express Script is limited to Channels Menu options.
Express Script (Cont.) (Continued from previous page) If you wish to proceed with the wizard without changing the default values for the Pro:Centric settings, you can simply select NEXT and press OK on the Installer Remote. Or, if you wish to exit the wizard while retaining the default values for Pro:Centric settings, use the arrow keys on the Installer Remote to select DONE, and then press OK.
Express Script (Cont.) (Continued from previous page) 1. In the Pro:Centric Mode field, use the Left/Right arrow keys on the Installer Remote to select the appropriate Pro:Centric Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY. Note: For remote management only, select CONFIGURATION ONLY. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0. 2.
Express Script (Cont.) Complete the TV Configuration The following procedure describes the remaining steps in the Express Script. You can select the “BACK” button, where available, to check previous settings, as necessary. Typically, if you do not modify the default settings, the “NEXT” button is automatically selected when you proceed forward within the Express Script.
Express Script (Cont.) (Continued from previous page) Enabled Aux inputs are included in the channel lineup. If an Aux input will not be used, it is typically advisable to disable it, though you may also simply delete it from the channel lineup in step 5, if you want to leave it enabled in the Installer Menu. When you are ready to continue, use the arrow keys to select NEXT, and then press OK.
Express Script (Cont.) (Continued from previous page) CHANNEL TUNING Do you want to scan for available channels? RUN AUTO TUNING You MUST select RUN AUTO TUNING and press OK in order to run the channel scan. If you move on to the next step without running Auto Tuning, there will be no digital or analog channels in the channel lineup. BACK EXIT 05 NEXT Auto Tuning progress will be shown in a new Channel Tuning screen. The scan typically takes a few minutes.
Express Script (Cont.) (Continued from previous page) Note: If, for any reason, you elect to re-run Auto Tuning after customizing channels in the Edit the Channel Lineup screen, your current custom channel settings will be lost, and you will need to replicate the desired customization. Use the arrow keys to navigate between the fields in this screen: • Channel/Input: Edit the channel lineup, as necessary.
Express Script (Cont.) (Continued from previous page) 7. As the final step of the Express Script, the TV saves your settings and uses the channel/Aux input lineup to create an FTG Channel Map before configuring the TV for FTG Mode (see also notes below). When you are ready to proceed, select FINISH, and then press OK. COMPLETE THE EXPRESS SCRIPT This step uses the auto-tuned/edited channel lineup to create an FTG Channel Map and configure the TV’s CPU for FTG operation.
Express Script (Cont.) Channel Attributes and Channel Bank Allocation Three attributes are available for each channel: Encrypted, OSD, and Blank Video. When the TV creates an FTG Channel Map upon completion of the Express Script, the OSD attribute (displays the channel number, label, and icon) is automatically assigned to all channels, and the Encrypted attribute is assigned to each Pro:Idiom encrypted channel detected during the channel scan.
Ez Download Utility The Ez Download utility, available from the TV Manager, enables you to select multiple files (one of each file type) at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV: a Clone or FTG Configuration (.tlx) file, a TV CPU or PTC software update, a splash screen image. Before You Begin • Ensure the USB device has been formatted with FAT format.
Ez Download Utility (Cont.) (Continued from previous page) Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile data to be applied, the Zone designation(s) must be assigned in the Target TV(s) BEFORE you continue with the Ez Download utility. 4. Insert the USB memory device with the appropriate file(s) into either of the TV’s USB ports. 5.
Ez Download Utility (Cont.) (Continued from previous page) As illustrated on the previous page, when Ez Download is selected, a list of up to four files is displayed on the screen, one each of the Logo (i.e., Splash Screen) Image, TV Software (CPU), and PTC Software files stored in the LG_DTV folder and the Clone/Configuration (.tlx) files stored in the root directory on the USB device.
Ez Download Utility (Cont.) (Continued from previous page) 11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are resident on the TV. Note: If you updated the TV configuration with a Clone/Configuration file, upon restart, the TV tunes according to the Start Channel setting in the Installer Menu.
Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself. However, you should also refer to the Installer Menu descriptions in this document if you are configuring the TV using an FTG Configuration (.tlx) file created using LG’s FTG File Manager software. Refer to the table on pages 38 to 40 for brief descriptions of Installer Menu items.
Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models.
Installer Menu (Cont.) Installer Menu Items 000 through 046 Item Function 000 INSTALLER SEQ 38 Value Range Default Value Brief Description of Function 0–3 0 Leave default set to 0. 001 POWER MANAGE 0–7 0 Selects the number of hours of inactivity allowed before the TV automatically turns itself OFF. Set to 0 to disable Power Management. 002 AC ON 0–3 0 Set to 1 to enable TV to turn ON when AC power is applied. Set to 2 or 3 to enable Instant ON when AC power is applied.
Installer Menu (Cont.) Installer Menu Items 047 through 117 Item Function Value Range Default Value Brief Description of Function 047 AUX STATUS 0/1 0 Set to 1 for MPI Aux source to be reported as a channel number instead of Channel 0. 049 DIS. AUDIO M. 0–9 0 Determines the availability of the Sound Out (Audio) Menu in the TV menus, as well as the default Audio Mode when TV is turned ON. (See detailed descriptions.) 053 DIS.
Installer Menu (Cont.) Installer Menu Items 119 through 122 Item Function Value Range Default Value Brief Description of Function 119 DATA CHANNEL 0 – 135, 253, 255 255 Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find the Pro:Centric RF channel. (See detailed descriptions.) 121 UPDATE TIME HR 0 – 23, 128 128 Sets the Wake For Update hour. The value “128” is displayed as “OFF.
Installer Menu (Cont.) Note: The IP Start Channel shown above can only be set in the FTG File Manager, which is used to configure TV CPUs for FTG Mode. The same applies for the additional Major Channel number range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning mode. This means that these values, if set, will only be visible in the read-only Installer Menu when the TV is in FTG Mode.
Installer Menu (Cont.) 020 - FEATURE LEVEL Determines an additional IR code scheme to which the TV will respond, allowing for the use of unique IR codes based on “bed number” in a multi-TV single room installation. First determine the IR mode; then select the bed number. Note: When item 027 HOSPITAL MODE is set to 0, both the IR code that will control the TV and the speaker selection are determined by this item (default = 1).
Installer Menu (Cont.) 029 - OLD OCV (On Command Video™) Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy OCV) to direct tune Aux inputs. See also Reference section, “TV Aux Input Configuration.” 030 - ACK MASK MPI Communication Parameter. When set to 1, enables ACK feature of MPI. 031 - POLL RATE MPI Communication Parameter. Selects poll rate for MPI. Step size of 16 ms.
Installer Menu (Cont.) 069 - EN. CH-T COL. (Enable Display Characters Custom Color) Set to 1 to enable custom color for MPI display characters. Set to 0 to disable custom color for MPI display characters. 080 - UPN MSB-2 (UPN Most Significant Byte-2) User programmable number, most significant byte-2 readable by MPI command. Note: Not linked to serial number. 070 - FOR.
Installer Menu (Cont.) 094 - SAP MENU EN (2nd Audio Program) Set to 1 to enable the SAP feature in the Function Menu, when the Function Menu is available (i.e., TV is not in Pass-through Mode). Set to 0 to disable the SAP feature in the Function Menu, when the Function Menu is available. 096 - DEF. ASP.
Installer Menu (Cont.) 119 - DATA CHANNEL Set to 0 to disable. Set from 1 to 135 to match the RF channel number that will be used by the Pro:Centric server as its data channel. If left at the default value (255), the TV’s Data Channel Auto Search feature will be enabled (see additional information below). * Data Channel Auto Search feature: When this item is set to 255 (default), once every 24 hours, the TV will initiate a search of 10 predefined channels (10, 20, 30, ...
Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file, which can then be used (i.e., imported) to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode.
Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Turn ON the TV. The next step depends on whether the LG Setup Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, the TV is in the required factory default state. To continue with this procedure, exit the wizard, and then proceed to step 2. Note: If desired, you may also use the LG Setup Wizard / Express Script to create an Express Script TV Setup for cloning purposes.
Custom Master TV Setup (Cont.) (Continued from previous page) Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP Environment Menu. Then, complete network configuration as required. In particular, if you intend to use the Wi-Fi Zoning feature, you must configure the wireless network connection as part of the Master TV Setup. See “IP Environment Setup” on pages 62 to 69 for further information. 4. Set up TV features.
Cloning Procedures Cloning typically refers to the process of using a Master TV Setup to configure a Target TV. This section describes how to save (export) a Master TV Setup and then transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file. You can also create an FTG Configuration (.tlx) file using the FTG File Manager and then use the Import Clone File procedure to transfer the configuration to Target TVs.
Cloning Procedures (Cont.) (Continued from previous page) TV MANAGER USB DEVICE USB 1: Device Name Logo Image Download Update TV Software Update PTC Software Select the file(s) to download, and then select UPDATE below. Logo Image Download > Ez Download EXIT Splash Image ProC.jpg Update TV Software LW760M_CPU_SW.epk Import Clone File Diagnostics Update PTC Software LW760M_PTC_SW.txt Import Clone File LW760M_IM.tlx Splash Image ProC.jpg Splash Image 2.jpg < UPDATE 6.
Cloning Procedures (Cont.) (Continued from previous page) 9. Modify the filename, as required. While the TV model element of the filename may not be changed, you can differentiate this Clone file from other LW760M Clone files by changing the numeric assignment appended to the end of the filename. Select/highlight the filename, and then use the Up/Down arrow keys on the Installer Remote to scroll through numeric assignments until the desired number is shown. 10. When you are ready to continue, i.e.
Cloning Procedures (Cont.) • If the Target TV is currently in Pass-through Mode and you intend to use the TV’s Zoning feature(s)—i.e., the Clone/Configuration (.tlx) file you are importing contains an FTG Channel Map and/or FTG profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # in the TV when directed to do so in the procedure below. See Reference section, “Using the TV’s Zoning Features,” for further information.
Cloning Procedures (Cont.) (Continued from previous page) Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile data to be applied, the Zone designation(s) must be assigned in the Target TV(s) BEFORE importing is initiated. 4. Insert the USB memory device with the Clone/Configuration (.tlx) file into either of the USB ports on the Target TV. 5.
Cloning Procedures (Cont.) (Continued from previous page) TV MANAGER USB DEVICE USB 1: Device Name Ez Download EXIT Select the file to download, and then select UPDATE below. Logo Image Download xxLW760M-UA_1.TLX Update TV Software LW760M_ChMap_IM.tlx Update PTC Software Channel Tuning / Channel Banner Display Logical Physical Import Clone File Diagnostics UPDATE 10. Use the arrow keys on the Installer Remote to select/highlight the “.tlx” file to import, and then press OK.
FTG File Manager Utilities Overview This section provides an overview of the FTG File Manager, which is used for FTG Mode configuration. FTG File Manager software is available online at: www.lg.com/us/commercial/display-solutions/ftg. Creating an FTG Configuration File The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages 58 to 61) to create an FTG Configuration (.tlx) file that can be saved to a USB memory device.
FTG File Manager Utilities Overview (Cont.) (Continued from previous page) Note: To clear the current TLX File Contents, click the New button in the TLX File command section of the FTG File Manager main screen (above the TLX File Contents window). 3. To add an FTG Channel Map to the FTG Configuration List, click under FTG Channel Map. This will copy the current mapped RF and IP channels to the FTG Configuration List.
FTG File Manager Utilities Overview FTG File Manager Main Screen The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx) files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see Reference section, “Using the TV’s Zoning Features,” for further information). FTG CONFIGURATION LIST Data to be saved in FTG Configuration (.tlx) file. CLEAR/SAVE FTG Configuration and TV Setup Menu List options. NEW/OPEN TLX File options.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map (see next page). PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or Text file. Filename of opened FTG Configuration (.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number. Then, assign the RF, Major, and Minor channel numbers to complete the mapping. CUSTOM CHANNEL LABELS/ICONS Enter custom labels and select icons by name on menu or by number. SET CHANNEL ATTRIBUTES Check/select Encrypted, OSD, or Blank Video.
FTG File Manager Utilities Overview (Cont.) FTG Installer Menu Configuration Utility CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Note: The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. The LAN tab enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature.
IP Environment Setup The IP Environment Menu enables you to set up the network features of the TV. If you intend to create a Master TV Setup for cloning purposes (see Master TV Setup procedure on pages 47 to 49), all IP Environment settings, with the exception of Wired Network Connection settings, the TV name (editable in the Media Share Menu), DIAL, and SoftAP settings, may be cloned.
IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the TV is turned OFF and then back ON, if a LAN cable is detected between the TV and the network, the TV will default to the wired connection. If the LAN cable is removed, the TV will then attempt to establish the wireless connection.
IP Environment Setup (Cont.) (Continued from previous page) If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the configuration data, as necessary. 4.
IP Environment Setup (Cont.) IP Stream Control If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications. This menu also enables you to specify the IGMP version (2 or 3). Note that any modifications to these settings should be performed by qualified personnel only. 1.
IP Environment Setup (Cont.) Pro:Centric Setup Pro:Centric options enable you to configure the TV with the appropriate settings to connect to the Pro:Centric server. Use the Up/Down arrow keys on the Installer Remote to navigate between fields. 1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Pro:Centric menu option. Then, press OK. 2. Select/highlight the Media Type field and press OK on the Installer Remote to display the drop-down list of options.
IP Environment Setup (Cont.) (Continued from previous page) IP Configuration Enter the Pro:Centric server IP address and port number in the IP Address and Port Number fields, respectively. The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro:Centric server. For each data entry field: Use the arrow keys to select the field and press OK.
IP Environment Setup (Cont.) Media Share Setup The Media Share Menu allows you to enable the following Media Share features on this TV: • LG Smart Share ®: Allows guests to use the TV to access and view data shared either by wired DLNA Certified ® devices connected to the same LAN as the TV or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct ®. • Screen Share: Enables screen sharing with a Miracast ® or Wireless Display (WiDi) capable device (e.g.
IP Environment Setup (Cont.) (Continued from previous page) • To specify your own security key for SoftAP access, set the Use Default field to “Disable.” Then, select the Security Key field and press OK. In the data entry field, you can use the number keys on the Installer Remote to direct enter a numeric security key, or you can use the arrow keys to select the appropriate alphanumeric characters—at least eight, but no more than 64—from the pop-up virtual keyboard displayed at the bottom of the screen.
Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 32 to 35 for further information. Before You Begin • Software update files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
Reference: Updating TV/PTC Software using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER USB DEVICE USB 1: Device Name Logo Image Download Update TV Software Update PTC Software Select the file(s) to download, and then select UPDATE below. Logo Image Download > Ez Download EXIT Splash Image ProC.jpg Update TV Software LW760M_CPU_SW.epk Import Clone File Diagnostics Update PTC Software LW760M_PTC_SW.txt Import Clone File LW760M_IM.tlx Splash Image ProC.
Reference: Downloading a Splash Screen Image using a USB Memory Device This section describes how to download a splash screen image using the TV Manager “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired. See “Ez Download Utility” on pages 32 to 35 for further information. Splash Screen Image File Guidelines • The splash screen image may be either a baseline or progressive JPEG or a 24-bit (RGB 8x8x8) BMP.
Reference: Downloading a Splash Screen Image using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER USB DEVICE USB 1: Device Name Logo Image Download Update TV Software Update PTC Software Select the file(s) to download, and then select UPDATE below. Logo Image Download > Ez Download EXIT Splash Image ProC.jpg Update TV Software LW760M_CPU_SW.epk Import Clone File Diagnostics Update PTC Software LW760M_PTC_SW.txt Import Clone File LW760M_IM.tlx Splash Image ProC.
Reference: Power Consumption Settings The following tables assume that Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). 22LW760M Item 099 Back Lighting (Static) 100 90 80 70 60 50 40 30 20 10 1 28LW760M Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings 23.0 22.3 21.5 20.7 20.0 19.3 18.5 17.8 17.1 16.3 15.2 0.0% 3.2% 6.7% 10.0% 13.1% 16.0% 19.6% 22.9% 25.8% 29.2% 33.8% 26.9 26.0 24.9 23.9 23.0 21.9 20.9 20.0 19.0 18.1 17.1 0.
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning * TV MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) Installer Menu DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) Installer Menu Item 046 START AUX SRCE (Start Aux Source) Value Installer Menu Item 029 OLD OCV =0 Installer Menu Item 029 OLD OCV =1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131-0 91-0 AV (Rear) CV 39 REAR AUX EN 1 1 R
Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value (see example below). Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
Reference: LW760M Hospital Operations Hospital Features The following table identifies when and how the LW760M hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Passthrough Mode with the Channel Map in the CPU (i.e.
Reference: LW760M Hospital Operations (Cont.) Speaker Selection The following table outlines speaker settings as determined by Installer Menu items 027 HOSPITAL MODE and 020 FEATURE LEVEL.
Reference: Restoring Factory Defaults on the TV(s) This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Restore All Factory Defaults This section describes how to restore a single TV, regardless of its mode, to a factory default condition.
Reference: Using the TV’s Zoning Features This section describes the TV Zoning and Wi-Fi Zoning features available with the LW760M model TVs. These features are primarily intended for use when the TV is configured for FTG Mode operation; however, Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and TV Setup Menu profile Zone assignments), may also be used with TV cloning processes using a USB memory device / “.tlx” file.
Reference: Using the TV’s Zoning Features (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the FTG Channel Map Editor overview on page 60. At the same time, keep in mind that the TV Zone designations are not mutually exclusive.
Reference: Using the TV’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs. First, the wireless network (i.e., the access point login data) must be configured in the Master TV’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection” on page 64).
Reference: Using the TV’s Zoning Features (Cont.) (Continued from previous page) • Label: Allows you to select a North, South, East, or West text label for this TV. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished. • Room Number: Allows you to specify the number of the room—up to 16 characters—in which the TV is located.
Reference: Using Media Share Features When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see “Media Share Setup” on pages 68 to 69, as necessary), guests have the ability to use one or more of the following Media Share features: • Smart Share: Allows guests to use the TV to access and view media files (photos, videos, music, etc.
Reference: Using Media Share Features (Cont.) Smart Share with Wi-Fi Direct The following steps describe how to access and use Wi-Fi Direct (i.e., to connect to a wireless LG device). Remember that you must also turn ON Wi-Fi Direct and launch the Smart Share application on the LG device. Note: Screen Share MUST be enabled in the Media Share Menu in addition to Smart Share in order for guests to use Wi-Fi Direct (see “Media Share Setup” on pages 68 to 69). 1.
Reference: Using Media Share Features (Cont.) (Continued from previous page) • If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/ Right arrow keys to select SmartShare from the TV’s Smart Launcher. • If the Pro:Centric application is loaded, use the Up/Down arrow keys to select SmartShare from the General Menu. Note: Depending on the remote control being used (in any mode), you may also access the Smart Launcher via the SMART button. 7.
Reference: Using Media Share Features (Cont.) (Continued from previous page) • If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote. • If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above regarding remote with SMART button). 2. Use the Left/Right arrow keys on the Installer Remote to select Bluetooth Sound Sync, and then press OK. 3. Follow the on-screen instructions to initiate and confirm pairing between your device and the TV.
Reference: Using Media Share Features (Cont.) (Continued from previous page) 4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is displayed in the lower half of the screen.
Reference: LW760M Rear and Side Jack Panels MPI When the TV is in Pass-through Mode, the MPI function enables an external MPI control device (i.e., VOD/PPV STB, etc.) to control the TV. LAN Use for video IP and/or network connections. OPTICAL DIGITAL AUDIO OUT Use for amps and home theater systems. Note: When the TV is OFF, this port is not enabled. RESET Initiates a hardware reset and turns the TV OFF. PILLOW SPEAKER Connect pillow speaker here. UPDATE Restricted to software updates.
Reference: External Stereo Speaker Specifications The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the LW760M rear panel provides stereo speaker signal outputs (fixed speaker, variable speaker, or fixed line level [amplifier]) for external audio equipment. Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV. Also, refer to the following diagram for pinout details. Caution: Do NOT plug in a mono connector, as this may damage the TV.
Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. TV LG1/TV LG2 & TV Z1/TV Z2 Selects the LG or Zenith IR codes sent by the remote. In order for the TV to respond, this setting must match the setting in the TV. Numbers (0 - 9) & DASH Use to enter a channel or program number.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker LG Pro:Centric patient remotes and/or pillow speakers are available for purchase (see patient remote example at right and pillow speaker example on following page). For additional information and/or to purchase an LG Pro:Centric patient remote or pillow speaker, please contact your LG service representative.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker (Cont.) USB Media Navigation This section provides a brief overview of the LG Pro:Centric patient remote and LG Pro:Centric pillow speaker navigation tools for use with USB media files (photos, videos, music, etc.). Note: The LG Pro:Centric pillow speaker is currently the only pillow speaker that enables users to navigate and play/view USB media files.
Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or cloning procedures are complete. Note: When Installer Menu item 027 HOSPITAL MODE is set to 254 (factory default value), there is no power (voltage) supplied to the pillow speaker. Connecting a Pillow Speaker to the TV Connect the pillow speaker (see example at right) to the PILLOW SPEAKER interface on the rear jack panel of the TV.
Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instructions provided with the TV stand that will be used to mount the TV. Be sure the style of stand selected is capable of supporting the weight of the TV and is appropriate for the application.
Troubleshooting General Troubleshooting (Some Quick and Easy Tips for Resolving Problems) Installation Symptom Possible Cause(s) Cannot direct enter channel number. (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). No channels present after Express Script. Possible Solution(s) If Installer Menu item 028 CH. OVERIDE is set to 0, only channels that are active in the TV’s channel lineup can be selected. Set CH.
Troubleshooting (Cont.) Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. TV turned ON? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Leave the TV set ON, and press MENU on the Installer Remote. Function Menu on display? Yes TV is in Commercial Mode. 206-4298 No Press MENU repeatedly as if to access the Installer Menu.
Troubleshooting (Cont.) Channel Banks Setup Troubleshooting Symptom Possible Cause Possible Solution Channel is blanked in all channel banks. Blanking a channel in one channel bank will make it blank in all channel banks. Modify the channel attribute(s), if desired, using the FTG Channel Map Editor in the FTG File Manager. See also “FTG Channel Map Editor” overview on page 60. Restore normal operation by unchecking the “Blank Video” checkbox for the channel.
Glossary of Terms Channel Lineup Channels set in the TV memory, via Auto Tuning/manual editing. Cloning The process of capturing a Master TV Setup and transferring it to a Target TV using a USB memory device. Commercial Mode A mode of operation that provides a broad range of commercial TV features based on control (settings) provided by the PTC and/ or an MPI control device. CPU The TV’s Central Processing Unit.
Document Revision History / Open Source Software Notice Document Revision History Date Description June 2016 Revision A: New document August 2016 Revision B: HDMI Installer Menu item updates August 2016 Revision C: Installer Menu and TV Aux Input Configuration table updates Product documentation is available online at: www.lg.com/us/commercial.
For Customer Support/Service, please call: 1-888-865-3026 www.lg.com/us/commercial Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions, Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S. and/or other countries.
