26LG3DCH-UA 32LG3DCH-UA Hospital TVs Commercial Mode Setup Guide Note: All features shown within this guide may not be available on all models. Experienced Installer Commercial Mode Setup page 7 Cloning Information pages 29 / 30 / 31-32-33 © Copyright 2008, LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 www.lgcommercial.com RECORD Model and SERIAL NUMBER The model and serial number of this TV is located on the back of the cabinet. For future reference, we suggest that you record those numbers here: Model No._________________Serial No. _______________ WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE.
IMPORTANT SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS Important safeguards for you and your new product This product has been manufactured and tested with safety in mind. However, improper use can result in potential electrical shock or fire hazards. To avoid defeating the safeguards that have been built into the new product, please read and observe the following safety points when installing and using the new product, and save them for future reference.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 14. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code (U.S.A.
Table of Contents Use this page as a reference to find pages or sections to go to and set up the TV features. Go to page 7 to begin the Commercial Mode Master TV setup. 1. 2. 3. 4. Connect TV to RF signal and Auxiliary sources. Customize TV features and set up other operational controls in the Installer’s menu. Copy the Master TV setup into the clone programmer. Transfer the Master TV setup from the clone programmer to identical TVs. Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Checklist Installation and Setup Checklist __ Unpack TV and all accessories. __ Install batteries in remote control. __ Make all connections to signal and Aux sources that will be available. __ Install TV on Vesa Mount or Stand Note: It may be advisable to make all hardwire connections before installing on Vesa mount or stand, as appropriate. TV Menus Configuration Configure TV features for the end user.
Commercial Mode Setup for Master TV This page provides an overview of the TV configuration. See the pages referenced for more specific, detailed instructions at each step; how to access and use the Installer menu etc. Note 1: Disconnect all Aux inputs. Under certain conditions, Auto Tuning (Channel search) is disabled if there is an Aux input active. Overview: Commercial Mode Setup Procedure 1. Set Installer Menu Items (Enter TV Installer Menu, see Installer menus for detailed instructions.) a.
Typical Connections Panel UPDATE Software downloads and debug mode enable/disable. RESET Hardware reset to PTC microcontroller. USB IN Restricted to service use only. RS-232C IN Provided for updating TV software. HDMI/DVI IN PORT Connect to output jacks from HDMI / DVI device. UPDATE USB IN HDMI/DVI IN COMPONENT AV IN 1 IN S-VIDEO COMPONENT IN Connect to output jacks on component device. AUDIO IN (RGB / DVI) Audio connection for RGB or DVI device.
A/V Input 2: Side Connections Panel / RF Antenna Connection VIDEO IN Connect to video output port on external device. VIDEO L/MONO-AUDIO-R IN Connect to audio output jacks from external device. For only mono audio output, connect to Left audio input. L/MONO-AUDIO-R H/P Headphone Output Port Connect headphone to this port. AV IN 2 RF Antenna Connection RF ANTENNA Connect to Antenna / Cable input on MPI card. Antenna or CATV ANTENNA /CABLE M.P. I.
MPI Card Slot The MPI card is equipped with an RF jack for antenna/cable signal source connection. The slot is also available for installing a PPV (Pay-Per-View) card. MPI Card Removal / PPV Card Installation 1. 2. 2. 3. 4. 5. 6. Remove the two MPI card retainer screws. Pull out current MPI card far enough so that the RF cable can be detached from the old card. Detach RF cable. Place new PPV card into slot and slide it in far enough to reconnect RF cable. Reconnect RF cable.
Vesa Standard TV Mounts General Guidelines: Choosing a Location for installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instructions provided with the TV stand that will be used to mount the TV. Be sure the style of stand selected is capable of supporting the weight of the TV and is appropriate for the application.
Installer Overview Operating Installer Menu To set up the controls for the TV you will need to know how to enter the TV Installer menu and make changes to the default values. If necessary, familiarize yourself with the TV Installer menu and how to make and save changes to the items in the menu. LG Installer Remote You will need an LG Installer remote control similar to the one shown to the right. The installer remote must have a “Source” button or its equivalent.
TV Overview Notes • See the Installer’s menus to set up the operational features of the TV. The Installer’s section content is intended to be used primarily by qualified TV electronics technicians. • Reference is made to installer remote controls used for menu operation within the manual. The remote information is provided for reference only. The typical installer remote control shown for reference in this manual may be different than the actual remote control used to configure the TV.
Typical Installer Multi-Brand Remote Control INPUT TV MODE TV POWER INPUT DVD MULTI VCR EZ PIC EZ SOUND CC INFO SWAP MENU EXIT LG Multi-brand Remote Control Use the MODE button to select TV and put installer remote into TV operating mode. Notes: This remote is not supplied with the TV. This typical LG multibrand remote control is shown for reference. See next page for typical key functions in TV operating mode.
Installer Remote Control Typical Key Functions Remote Control Key Functions. To put remote into TV operating mode, select TV with the MODE key. Notes: This remote is not supplied with the TV. This typical LG multi-brand remote control is shown for reference. Follow the instructions provided in the Installer menu section to access the Installer menu. TV INPUT/INPUT Select available input sources. POWER Turns your TV or any other programmed equipment On or Off, depending on mode.
Pillow Speaker Connections Set up Pillow Speaker after commercial mode setup and cloning procedures are complete Pillow Speaker Control PILLOW SPEAKER NORMAL SPEAKER PILLOW SPEAKER SPEAKER SWITCH Pillow Speaker Setup Pillow Speaker used in your system? - Connect pillow speaker and slide control switch to ‘Pillow Speaker’ to control TV and hear audio on pillow speaker. - For TV speakers sound with pillow speaker control, set switch to ‘Normal Speaker’ on connections panel.
Basic TV Features Setup The onscreen menus allow the Installer to set up the basic TV features CHANNEL Move Enter Auto Tuning Manual Tuning Channel Edit Channel Label PICTURE Move Aspect Ratio Picture Mode : Vivid - Backlight 100 -Contrast 100 - Brightness 50 - Sharpness 50 - Color 50 - Tint 0 AUDIO CHANNEL PICTURE AUDIO Enter : 16:9 Move Auto Volume : Off Clear Voice : Off Balance : Sound Mode : Standard 0 Enter : - SRS TruSurround XT :Off - Treble 50 - Bass 50 -
Channel Menu The Channel menu contains the channel search and channel scanning setup options CHANNEL Auto Tuning Move CHANNEL PICTURE AUDIO TIME OPTION LOCK Enter Purpose Searches for analog and digital channels. Manual Tuning Channel Edit Channel Label Gives the Installer the option to manually add channels to channels list in TV memory. Shows signal strength for selected channel. Allows Installer to add/delete channels in channel memory. Adds an identifying logo to channel time OSD.
Picture Menu The Picture menu settings control the appearance on the TV picture CHANNEL PICTURE AUDIO TIME OPTION LOCK Move Enter Purpose PICTURE Aspect Ratio Picture Mode Sets the picture proportion. : 16:9 : Vivid - Backlight 100 -Contrast 100 - Brightness 50 - Sharpness 50 - Color 50 - Tint Selects factory preset picture options. Also allows the Installer to specify custom picture setups. 0 Note: There are additional menu options accessible with the down arrow.
Audio Menu The Audio menu configures the TV sound options CHANNEL PICTURE AUDIO TIME OPTION LOCK AUDIO Move Auto Volume : Off Clear Voice : Off Balance : Sound Mode : Standard Enter Purpose Enables and disables the Auto Volume option.* 0 : - SRS TruSurround XT :Off - Treble 50 - Bass 50 - Reset TV Speaker: On/Off Enables and disables the Clear Voice option. Gives the Installer the option to set the sound output more to the Left or to the Right speaker.
Time Menu The onscreen menus control the basic TV features TIME CHANNEL PICTURE AUDIO TIME OPTION LOCK Move Clock : - - - -, - - - - , - - : - - - - Off Time :Off On Time :Off Sleep Timer :Off Auto Sleep :Off Enter Purpose Set the internal clock on the TV automatically or manually. Sets a time the TV will automatically turn Off each day. Sets a time the TV will automatically turn On each day. Sets a time the TV will turn itself Off, once.
Option Menu The Option menu can be used to configure digital captions for the end user OPTION CHANNEL PICTURE AUDIO TIME OPTION LOCK Move Language :English Caption : Off Enter Purpose Selects English, Spanish or French. Enters the captions setup menu. Allows the Installer to specify which analog or digital captions will appear. The Installer can customize the appearance of the digital captions. Option Menu Navigation Typical Menu Operation Caption Turns captions On/Off and enters submenus 1.
Lock Menu The Lock menu can be used to set up V-Chip (Parental Control) LOCK Lock System Move :Off CHANNEL PICTURE AUDIO TIME OPTION LOCK Enter Purpose Enables and disables the parental lock. Set Password Block Channel Movie Rating Sets the V-Chip password. Allows the Installer to block individual channels. TV Rating-Children TV Rating-General Downloadable Rating Input Block The remaining Lock menu options set up individual V-Chip controls for programming that can appear.
Channel Banks Overview Channel Banks Note: Disable all Aux sources in the Installer menu that will not be made available to the end user. CHANNEL PREVIEW - BANK 1 Channel Banks Overview Purpose of Channel Banks: Allows the institution administrator to control access to patient in-room TV programming. A channel bank can be enabled for a patient for a pre-determined fee. For Banks 1-2 and 3, the institution can create programming levels. Each level would offer a custom channel line-up.
Channel Banks Setup Installer Remote Control Key Functions Channel Banks Setup Remote Control Key Functions After doing 2-5-5 + Menu, select a channel bank with the input/source or Banks button. After desired bank is selected, press Ch Preview to display the Channel Banks editing menu. CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC ->VCHIP Menu Ch. Preview -> Exit Channel Bank Setup Menu MUTE POWER CH BANK PREVIEW GUIDE INFO SAP CC Shows currently selected Channel Bank.
Channel Banks Setup Use the Channel Banks to format the channel lineup programming package options for the end user Each channel bank is capable of storing broadcast digital and analog channels Figure 1.
Reference: Channel Banks Worksheet Use the Channel Banks worksheet provided below to plan your program packages. Photocopy additional worksheet as needed.
Upgrading TV Software with USB Memory Card SERVICE ONLY ..... .... ...... .......... COMPONENT AV IN 1 IN S-VIDEO PR NORMAL SPEAKER ..... ..... ..... R L AUDIO PILLOW SPEAKER On USB Memory Card Assure that memory card has been formatted with FAT format. REMOTE SPEAKER OUT CONTROL OUT 8 AUDIO IN (RGB / DVI) C PB VIDEO PILLOW SPEAKER RGB IN (PC) R-AUDIO-L (MONO) VIDEO Y RESET RS-232C IN SERVICE ONLY SPEAKER SWITCH .....
Master TV Profile Setup Learning/Teaching with USB Memory Card On Master TV, Create Profile and Learn 1. Set up all Master TV features on the menus and do a Channel Search. Add Channel and Aux Labels etc. Tune in an analog channel. 2. Plug USB memory card into the USB In port on Master TV. 3. Press Menu key to open Main menu. Highlight the Option icon. 4. Press the Left arrow key once, the Option icon on left side of menu will be highlighted. 5. Press number key ‘7’ a total of 7 times. 6.
TLL-1100A Clone Connections / Learning and Teaching Setups Connections for the TLL-1100A Clone Programmer to Learn the Master TV Setup On Master TV Set up all Master TV features on the menus and do a Channel Search. Add Channel and Aux labels etc. Tune in an analog channel. Insert MPI cable into TV MPI port. On TLL-1100A 1. Turn On the TLL-1100A. 2. Use the Mode button to select Clone Mode. 3. Use the Left/Right arrow to select the CBank (1 - 8) to store the master TV setup in. 4.
Cloning Connections/Learning Setup Connections for the LT2002 Clone Programmer to Learn the TV Master TV Setup Antenna or CATV Ferrite Core (TDK, ZCAT 2035-0930) Connect cable to TV MPI Jack and follow on screen instructions Status Indicator MPI Reset Color battery ok battery low • green • red Blink pattern • slow power on no communications • heartbeat power on communications ok THE CLONE HAS CONTROL OF THE TV THE CLONE IS VERSION THE TV IS VERSION THE SW IS REVISION Warning: Do not use LT2002 whil
Cloning Learning Setup Learning the Master TV Setup Instructions for the Clone Programmer to Learn the Master TV Setup THE CLONE HAS CONTROL OF THE TV THE CLONE IS VERSION THE TV IS VERSION THE SW IS REVISION Use MPI Cable to Connect LT2002 Clone Programmer to Master TV MPI Port If there is a good connection, “THE CLONE HAS CONTROL OF TV” message will appear. Press any key on the Installer remote. CLONE CLOCK= TV CLOCK= XX XX XX XX:XX XX:XX -PRESS ANY KEY TO CONTINUE. -DISCONNECT CLONE WHEN DONE.
Cloning Connections/Teaching Setup Teaching the Master Setup to Another TV Connections for the LT2002 to Teach another TV the Master Setup Antenna or CATV Ferrite Core (TDK, ZCAT 2035-0930) Connect cable to TV MPI Jack and follow on screen instructions Status Indicator MPI Reset Color battery ok battery low • green • red Blink pattern power on no communications • heartbeat power on communications ok • slow THE CLONE HAS CONTROL OF THE TV THE CLONE IS VERSION THE TV IS VERSION THE SW IS REVISION XX
Installer Menu Use the Installer’s Menu to set up or change operational settings. See more detailed descriptions of the Installer menu items on the following pages... Accessing the Installer’s Menu Make sure TV is on. Installer’s menu items can be accessed by using an installer’s remote control. Just press MENU repeatedly until the TV seems to stop responding, then press 9, 8, 7, 6, and ENTER to access the Installer’s menu. To remove the Installer’s menu, press ENTER again.
Installer Menu Installer Menu Items 031 through 118 ` Menu Item Function 030 ACK MASK 031 POLL RATE 032 TIMING PULSE 034 CAMPORT EN 0/1 035 COMPPORT EN. 0/2 1 Set to 0 to disable HDMI 1. Set to 1 for DTV, set to 2 for PC. 038 YPrPb EN. 0/1 1 Set to 1 to enable display panel Component Video 1 input jacks. 039 REAR AUX EN 0/1 1 Set to 1 to enable display panel Video 1 input jack. 040 AUTO CAMPORT 0/1 1 Set to 1 to automatically switch to Camport.
Installer Menu Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE Specifies entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The POWER MANAGE function is for saving energy. If set to 0, Power Manage is Off.
Installer Menu 011 - KEY DEFEAT (Keyboard Defeat) If set to 1, key defeat prevents the end user from accessing the onscreen menus with the TV front panel—MENU, SELECT, and Left / Right arrow keys do not function. If set to 0, those keys do function. NOTE: The menus can always be accessed by pressing MENU on the remote. 012 - IR BANKS EN (IR Banks Enable) For direct access to a particular Channel Bank. When enabled, installer can access a channel bank by inputting the IR code for the bank.
Installer Menu Detailed Descriptions of Installer Menu Items 035 - COMPPORT EN. (HDMI 1 Port Enable) Enable/disables TV display panel HDMI 1 input jack. Set to 0 to disable, set to 1 to enable. 038 - YPrPb EN. (Rear Component Video Enable) Set to 1 to enable display panel rear Component Video input jacks. Set to 0 to disable display panel rear Component Video input jacks. 039 - REAR AUX EN. (Rear Aux Enable) Set to 1 to enable display panel rear AUX (Video 1) input.
Installer Menu thus relaxing M.P.I. timing requirements to be compatible with PC based Windows controlled systems, range is 0 - 5. (Timeout = 25.5MS + [25.5 MS* Handshake time]). 084 - PERMANENT BLK (Permanent Block) Allows Lock (Parental Control) blocking schemes to be permanent by disabling the blocking hours function. Set to 1 to install Parental Control restrictions permanently. Set to 0 for user-specified hours control of blocking schemes.
Reference: Detailed Information For Making A Master TV IMPORTANT INSTALLER SETUP INFORMATION! PLEASE READ THE FOLLOWING... To set up a master TV you will need to know how to enter the TV Installer menu and make changes to the default values as required. If necessary, familiarize yourself with the TV Installer menu and how to make and save changes in the menu, before attempting to clone the TV Master setup.
Reference: Procedures for adding Channel Label Icons/Custom Channel Labels (2-5-4 + MENU Mode) Adding Channel Icons and Labels in the 2-5-4 + Menu Mode Editing/Adding Channel ICONs and/or Labels If there is no pre-assigned ICON, you can make a custom channel label of up to 7 characters to help in identifying the channel or network. At your option, channel labels can also be added in addition to a pre-assigned ICON.
Reference: Clonable Menu Features Clonable Menu Features Menu /Sub Menu Features Channel Menu Auto Tuning Manual Tuning Channel Edit Channel Label Option Menu Language Captions Audio Menu Auto Volume Clear Voice Picture Menu Picture Mode Installer Menu Item Settings Note: Some menu options will revert to their default settings after cloning. Note: End user only has access to features that are available on End user pillow speaker, or remote control if provided by the institution.
USB Cloning Troubleshooting OPTION CHANNEL PICTURE AUDIO TIME OPTION LOCK Move Language :English Caption : Off Enter If Upgrade Menu Does Not Appear 1. Go to the Option Menu. 2. Highlight the Option Icon on the left side of menu. 3. Press the number 7 key 7 times (7-7-7-7-7-7-7) then press ENTER. 4. Upgrade Menu should appear.
TV Camport Auto Sense Operation The CAMPORT Auto Sense function is enabled when: 1. Installer Menu Item 34, CAMPORT EN is set to 1 AND 2. Installer Menu Item 40, AUTO CAMPORT is enabled (1). Selectable= Can be accessed with INPUT key, direct access, etc. Auto Sense= Switches to this input when connector is inserted. The camport (Front Video) has the highest priority and will override any commands including tuning to the Start Channel.
TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning Installer Menu 130 90 Video2 (Side) CV/SVIDEO 34 131 91 Video1 (Rear) CV/SVIDEO 39 133 93 134 136 94 96 MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) TV OLD_OCV OLD_OCV= Source Input Source Mode Number =0 1 MPI DATA DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) Labeling Value Labeling Value Labeling CAMPORT_EN 0x01 Video Front (Camport) 0 Video Front (Camport) Rear Video (Aux) Front COMPPORT EN = 1 0x08 Computer Front COMP
Troubleshooting Some quick and easy tips to resolving problems Symptoms Possible Cause(s) Possible Solution(s) Power No Power. See troubleshooting flow chart. TV Picture No Picture. • Display panel is turned off. • • • • • Antenna/Cable not connected. Connections incorrect. M.P.I. not connected. Encrypted program. Wrong tuning band. -Turn TV on. -Power failure? -Connect Antenna/Cable signal to TV. -Check connections on TV. -If applicable, connect M.P.I. cable to M.P.I. device.
Reference: LT2002 Cloning Procedure Troubleshooting Warning: Do not use LT2002 while any PPV card is installed in TV or clone programmer will be damaged. Note Reset Clone After Static Shock After replacing exhausted batteries, or if the programmer behaves strangely after a static shock, use a paper clip or similar instrument inserted through the small hole marked ”RESET” to activate the internal reset switch and restore normal operation. After a reset, check the real-time clock setting.
Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC ->VCHIP Menu Ch. Preview -> Exit Channel Banks Setup Menu Problem Solution Cannot change channel status in menu. Installer menu item 028 Ch Overide is set to 000. Set Ch Overide to 001 to allow access for channel status change. Channel Preview menu does not appear. 2-5-5+ Menu procedure was not performed. Channel Banks setup menu will not be available until 2-5-5+ Menu procedure is done.
Troubleshooting Flow Chart Controller Quick Check Is 'STATUS' LED on Analog Board Blinking ? No Yes Is TV Connected to AC Power ? No Plug into AC Power Outlet Press 'POWER' or 'ON/OFF' key on TV Yes Bad TV Did TV Turn On ? No 1. Bad TV Yes Is Red LED on TV Lit ? No Press 'POWER' or 'ON/OFF' or 'VOLUME UP/DOWN' or 'MUTE' key on Installer Remote 1. Bad Analog Board. 2. Bad Digital Board. Yes Did TV Respond ? Cycle the power by removing and re-connecting the AC power cord.
Commercial Mode Check Press the "On/Off" key on the front panel. The On/Off key is always operational. Did you get a response ? No Bad TV Yes Leave the TV set On Go to Installer menu by pressing "MENU" until the TV stops responding. Did TV stop responding or continue to respond ? Stopped responding TV is in Commercial Mode.
Glossary of Terms A list of definitions for some of the words found in this guide 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider. The end looks like a hex-shaped nut with a wire sticking through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV. 300 TO 75 OHM ADAPTER A small device that connects a twowire 300 ohm antenna to a 75 ohm RF jack.
For Customer Support/Service Please call: 1-888-865-3026 www.lgcommercial.com Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue Englewood Cliffs, NJ 07632 206-4096 © Copyright 2008, LG Electronics U.S.A., Inc.
