32LX774M 43LX774M 55LX774M Hospital Grade Interactive Pro:Centric ® TVs Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER LG First Use Wizard pages 12 – 13 Custom Master TV Setup pages 49 – 51 Cloning Procedures pages 52 – 58 © Copyright 2017 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.lg.com/us/business MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 26. Keep the product away from direct sunlight. 21. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below. 27. When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . . 6 – 9 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial Mode Overview This document describes how to set up LX774M Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translation Controller (PTC), or embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider). These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU.
Commercial Mode Overview (Cont.) Installer Menu To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. See pages 37 to 48 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items. TV Setup Menus On-screen setup menus control the features of the TV.
Commercial Mode Overview (Cont.) When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV. In these models, depending on the types of channels included in the FTG Channel Map, FTG Mode via CPU also provides the option to select either logical or physical tuning (see notes below) during configuration.
Commercial Mode Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • FTG Mode via CPU configuration changes must be made using a “.tlx” file (typically edited in the FTG File Manager), while FTG Mode via EBL configuration changes must be made using the FTG Device Configuration Application.
Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables patients and visitors to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hospital and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features include: • Portal and information screens/pages (including a “Welcome” page) that include branding logos.
Pro:Centric Operation (Cont.) Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.
LG First Use Wizard Note: After it is turned ON, the TV begins an initialization process, and it may take several minutes for the LG First Use Wizard to appear. The LG First Use Wizard, comprising EZ-Manager Wizard and Express Script configuration options, will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each step.
LG First Use Wizard (Cont.) Initiate Configuration or Exit the LG First Use Wizard The Welcome screen provides a brief introduction to the LG First Use Wizard. X WELCOME TO THE FIRST USE WIZARD This wizard features two different setup options: . FTG Mode Configuration . Pillow Speaker Setup . Pro:Centric Configuration EXPRESS SCRIPT . Pro:Centric Configuration .
EZ-Manager Wizard Initiate the EZ-Manager Wizard After you select the “EZ-Manager” option from the First Use Wizard Welcome screen, an EZManager Welcome screen provides a brief introduction to the EZ-Manager Wizard. Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds without user interaction.
EZ-Manager Wizard (Cont.) TV Configuration Options From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).
EZ-Manager Wizard (Cont.) Note: Zoning features are only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration). ZONES, LABEL, AND ROOM NUMBER . If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Wi-Fi Zone < 0 > 0 > ----- > TV Zone < Label < Room Number Zone # (1-99) based on the Wi-Fi Zone in which this TV is installed. .
EZ-Manager Wizard (Cont.) Configure Pro:Centric Settings Once you select “NEXT” from the TV Configuration Options screen, the Searching for Pro:Centric Server screen is displayed. Note: Select the “BACK” button, where available, to check previous settings, as necessary. Also note that if any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure.
EZ-Manager Wizard (Cont.) If the process is successful, no further user interaction is required, though, in some instances, where the option (for example, “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process. PROCESSING THE PRO:CENTRIC CONFIGUR... Downloading the Pro:Centric application files takes a few minutes. Please wait... 2% Retrieving files from data channel 70 Application files Maintenance Files In progress... Synchronizing...
EZ-Manager Wizard (Cont.) Manual Pro:Centric Configuration 1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select MANUAL PRO:CENTRIC at the bottom of the screen, and then press OK. In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the Installer Remote to navigate between fields.
EZ-Manager Wizard (Cont.) (Continued from previous page) RF Configuration a) In the Media Type field, use the Left/Right arrow keys to select RF. b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. * IP Configuration a) In the Media Type field, use the Left/Right arrow keys to select IP.
EZ-Manager Wizard (Cont.) (Continued from previous page) If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric Configuration screen example on page 18). When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen (see example on page 18) is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
EZ-Manager Wizard (Cont.) USB Configuration via EZ-Manager Wizard With either the TV Configuration Options or the Zones, Label, and Room Number screen on display, proceed as follows to configure the TV using the USB memory device. 1. Insert the USB memory device with the appropriate file(s) into either of the TV’s USB ports. 2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press OK. You will be redirected to the TV Manager / USB download options.
Express Script Initiate the Express Script Note: The Express Script configures the TV for FTG Mode via CPU operation with Hospital Mode features. This means that while the TV is functioning in FTG Mode, Hospital Mode is enabled (i.e., Installer Menu item 027 HOSPITAL MODE is not set to 0). In addition, you can create custom channel lineups for Channel Banks 1 to 4.
Express Script (Cont.) (Continued from previous page) If you wish to proceed with the wizard without changing the default values for the Pro:Centric settings, you can simply select NEXT and press OK on the Installer Remote. Or, if you wish to exit the wizard while retaining the default values for Pro:Centric settings, use the arrow keys on the Installer Remote to select DONE, and then press OK.
Express Script (Cont.) (Continued from previous page) 1. In the Pro:Centric Mode field, use the Left/Right arrow keys on the Installer Remote to select the appropriate Pro:Centric Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY. Note: For remote management only, select CONFIGURATION ONLY. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0. 2.
Express Script (Cont.) (Continued from previous page) 3. Once all fields are completed as required, you have two options: • To proceed with TV configuration via the Express Script, select NEXT and press OK on the Installer Remote. Continue to “Complete the TV Configuration” on the following page. • To save the data entered and exit the Express Script, use the arrow keys to select DONE and then press OK on the Installer Remote.
Express Script (Cont.) (Continued from previous page) ENABLE/DISABLE AUX INPUTS X Enable/disable Aux inputs as required. AV IN/AUDIO IN (DVI) 03 HDMI 1 HDMI 2 BACK BACK SAVE NEXT Enabled Aux inputs are included in the channel lineup. If an Aux input will not be used, it is typically advisable to disable it, though you may also simply delete it from the channel lineup in step 5, if you want to leave it enabled in the Installer Menu.
Express Script (Cont.) (Continued from previous page) SPEAKER SELECTION X Select the desired speaker configuration: ^ Pillow Only TV Only 04 Pillow & TV Pillow Speaker Code/Voltage: ^ Zenith (+12v) Philips (+5v) RCA (-5v) BACK BACK SAVE NEXT 4. In the Channel Tuning screen, you have the option to initiate an automated channel scan that will search for all available digital and analog channels. Select RUN AUTO TUNING and press OK on the Installer Remote to start the channel scan.
Express Script (Cont.) (Continued from previous page) 5. In the Edit the Channel Lineup screen, you can customize the channel lineup, add channel labels and icons, etc. before the channel lineup is used to create an FTG Channel Map in step 7. You can also set up channel banks in this screen. Note: The total number of channels found (“Searched”) during Auto Tuning is indicated at the top left of the display. EDIT THE CHANNEL LINEUP X Edit the channel lineup as applicable/required.
Express Script (Cont.) (Continued from previous page) • Channel Banks: All channels found during Auto Tuning automatically are added to and active in all four channel banks. Use the arrow keys to define channel banks, as desired. See “Channel Banks Overview” on following page for additional information. Note: Channel Banks fields are below the Channel Icon field. Use the Up/Down arrow keys on the Installer Remote to scroll through all fields. See also example in “Channel Banks Overview” section.
Express Script (Cont.) (Continued from previous page) Configuration progress will be shown at the bottom of the screen. When this step is complete, the Express Script exits, and the TV tunes to the first channel in the FTG Channel Map. Also when the Express Script is complete, the TV is set for Channel Bank 1. If required, you can set up/modify channel banks at a later time using LG’s FTG File Manager. See “Channel Banks Overview” below for further information.
Express Script (Cont.) Channel Attributes and Channel Bank Allocation Three attributes are available for each channel: Encrypted, OSD, and Blank Video. When the TV creates an FTG Channel Map upon completion of the Express Script, the OSD attribute (displays the channel number, label, and icon) is automatically assigned to all channels, and the Encrypted attribute is assigned to each Pro:Idiom encrypted channel detected during the channel scan.
Ez Download Utility The Ez Download utility, available from the TV Manager, enables you to select multiple files at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV: • One Clone or FTG Configuration (.tlx) file • One TV CPU software update • One PTC software update • One splash screen image • Up to 12 background images Before You Begin • Ensure the USB device has been formatted with FAT format.
Ez Download Utility (Cont.) (Continued from previous page) • If the wizard is displayed, you can access the Ez Download utility via the EZ-Manager Wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the Ez Download utility from the TV menus, exit the First Use Wizard. Then, continue with step 3. • If the wizard is not displayed, go directly to step 3. 3. If the TV is currently in Pass-through Mode, you would like to transfer (import) a “.
Ez Download Utility (Cont.) (Continued from previous page) 6. If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.
Ez Download Utility (Cont.) (Continued from previous page) 9. If a Clone/Configuration (.tlx) file that includes an FTG Channel Map is selected, a Channel Tuning / Channel Banner Display field will be displayed at the right of the screen. If the FTG Channel Map comprises RF channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose the format for the channel tuning/banner display. Use the arrow keys on the Installer Remote to select Logical tuning or Physical tuning.
Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself. However, you should also refer to the Installer Menu descriptions in this document if you are configuring the TV CPU using an FTG Configuration (.tlx) file created using LG’s FTG File Manager software or configuring the EBL locally (.rml) or remotely (via FMA-LG102 / .fma) using the FTG Device Configuration Application software.
Installer Menu (Cont.) As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models.
Installer Menu (Cont.) Installer Menu Items 000 through 046 Item Function 000 INSTALLER SEQ Value Range Default Value Brief Description of Function 0–3 0 Leave default set to 0. 001 POWER MANAGE 0–7 0 Selects the number of hours of inactivity allowed before the TV automatically turns itself OFF. Set to 0 to disable Power Management. 002 AC ON 0–3 0 Set to 1 to enable TV to turn ON when AC power is applied. Set to 2 or 3 to enable Instant ON when AC power is applied.
Installer Menu (Cont.) Installer Menu Items 047 through 118 Item Function 047 40 Value Range Default Value Brief Description of Function AUX STATUS 0/1 0 Set to 1 for MPI Aux source to be reported as a channel number instead of Channel 0. 049 DIS. AUDIO M. 0–9 0 Determines the availability of the Sound Out (Audio) Menu in the TV menus, as well as the default Audio Mode when TV is turned ON. (See detailed descriptions.) 053 DIS.
Installer Menu (Cont.) Installer Menu Items 119 through 122 Item Function Value Range Default Value Brief Description of Function 119 DATA CHANNEL 0 – 135, 253, 255 255 Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find the Pro:Centric RF channel. (See detailed descriptions.) 121 UPDATE TIME HR 0 – 23, 128 128 Sets the Wake For Update hour. The value “128” is displayed as “OFF.
Installer Menu (Cont.) Note: The IP Start Channel shown above can only be set in the FTG File Manager, which is used to configure TV CPUs for FTG Mode. The same applies for the additional Major Channel number range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning mode. This means that these values, if set, will only be visible in the read-only Installer Menu when the TV is in FTG Mode.
Installer Menu (Cont.) 020 - FEATURE LEVEL Determines an additional IR code scheme to which the TV will respond, allowing for the use of unique IR codes based on “bed number” in a multi-TV single room installation. First determine the IR mode; then select the bed number. Note: When item 027 HOSPITAL MODE is set to 0, both the IR code that will control the TV and the speaker selection are determined by this item (default = 1).
Installer Menu (Cont.) 029 - OLD OCV (On Command Video™) Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy OCV) to direct tune Aux inputs. See also Reference section, “TV Aux Input Configuration.” 046 - STRT AUX SRCE (Start Aux Source) Sets the starting Aux source. When turned ON, the TV will tune to starting Aux source if item 004 STRT CHANNEL is set to 0.
Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time Display) Set to 1 to disable the TV’s native Channel-Time display when a custom channel label/channel information will be provided by the MPI command. Set to 0 to enable the TV’s native Channel-Time display. 069 - EN. CH-T COL. (Enable Display Characters Custom Color) Set to 1 to enable custom color for MPI display characters. Set to 0 to disable custom color for MPI display characters. 070 - FOR.
Installer Menu (Cont.) 091 - HDMI2 ENABLE Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI 2 input. 094 - SAP MENU EN (2nd Audio Program) Set to 1 to enable the SAP feature in the Function Menu, when the Function Menu is available (i.e., TV is not in Pass-through Mode). Set to 0 to disable the SAP feature in the Function Menu, when the Function Menu is available. 096 - DEF. ASP.
Installer Menu (Cont.) 117 - FACT DEFAULT (Factory Default) Set to 1 and press OK to restore the factory default settings of all Installer Menu items. Once complete, the value returns to 0. Caution: If set to 1, this clears all Installer Menu custom settings and restores the factory default settings. It also clears the channel lineup, including any assigned channel icons and custom text labels. Note: See also Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Installer Menu (Cont.) If the TV display is ON when a Wake For Update event is to occur, the update will take place the next time the TV is turned OFF. Note: This item is not available in the Installer Menu when item 119 DATA CHANNEL is set to 0, except when item 002 AC ON is set to 2 or 3 for Instant ON. Note: The TV clock must be set in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings.
Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” file. The Master TV Setup may be exported to a Clone (.tlx) file, which can then be used (i.e., imported) to configure either TVs that are to remain in Pass-through Mode or TVs that are to be configured for FTG Mode via CPU.
Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Turn ON the TV. The next step depends on whether the LG First Use Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, the TV is in the required factory default state. To continue with this procedure, exit the wizard, and then proceed to step 2. Note: If desired, you may also use the LG First Use Wizard / Express Script to create an Express Script TV Setup for cloning purposes.
Custom Master TV Setup (Cont.) (Continued from previous page) Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP Environment Menu. Then, complete network configuration as required. In particular, if you intend to use the Wi-Fi Zoning feature, you must configure the wireless network connection as part of the Master TV Setup. See “IP Environment Setup” on pages 65 to 73 for further information. 4. Set up TV features.
Cloning Procedures Cloning typically refers to the process of using a Master TV Setup to configure a Target TV. This section describes how to save (export) a Master TV Setup and then transfer (import) it to a Target TV using a USB memory device / Clone (.tlx) file. You can also create an FTG Configuration (.tlx) file using the FTG File Manager and then use the Import Clone File procedure to transfer the configuration to Target TVs.
Cloning Procedures (Cont.) (Continued from previous page) 5. Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times to access the TV Manager. Note: Ez Download is always selected by default when you initially access the TV Manager. Also, note that Diagnostics is for service use only.
Cloning Procedures (Cont.) (Continued from previous page) TV MANAGER X Export Clone File USB 1: Device Name Insert Background Image(s) Update TV Software Update PTC Software Select the filename, and then select EXPORT below. > Logo Image Download xxLX774M-UA_1.TLX < Ez Download USB DEVICE Import Clone File Export Clone File Diagnostics EXPORT 10. When you are ready to continue, i.e.
Cloning Procedures (Cont.) • Avoid using special characters, such as ?, &, @, etc., in the Clone/Configuration (.tlx) filename. • If you have initiated the EZ-Manager Wizard, you can use the wizard’s “USB Configuration” option to access the TV Manager and complete the import procedure, if desired (see “TV Configuration Options” and/or “USB Configuration” on pages 15 and 21, respectively, as necessary). • You may also use the Ez Download utility to import the Clone/Configuration (.tlx) file.
Cloning Procedures (Cont.) Import Clone File Procedure 1. Turn ON the Target TV. 2. The next step depends on whether the LG First Use Wizard appears on the screen when you turn ON the TV: • If the wizard is displayed, you can complete the import procedure via the EZ-Manager Wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the “Import Clone File” option from the TV menus, exit the First Use Wizard. Then, continue with step 3.
Cloning Procedures (Cont.) (Continued from previous page) 8. If more than one USB memory device is currently connected to the TV, be sure to select the USB device that contains the “.tlx” file you wish to use. If necessary, use the arrow keys on the Installer Remote to select/highlight the USB DEVICE button in the top right corner of the screen and press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the pop-up list of USB devices displayed at the top of the screen.
Cloning Procedures (Cont.) (Continued from previous page) 12. When you are ready to continue, select UPDATE on the screen and then press OK on the Installer Remote. Import progress will be displayed on the screen. This process may take a few minutes. Do NOT remove the USB device while importing is in progress. When the import process is complete, an IMPORT COMPLETE pop-up banner will briefly be displayed at the bottom of the screen, and then, the TV will reboot. 13.
FTG File Manager Utilities Overview As indicated in the introduction to this document, there are two separate and distinct methods for configuring LX774M TVs for FTG Mode of operation: one method is to configure the TV CPU for FTG Mode operation, while the other is to configure the TV EBL for FTG Mode operation. FROM A LOCAL CONFIGURATION STANDPOINT, EACH OF THESE METHODS IS MUTUALLY EXCLUSIVE. IF THE CPU IS IN FTG MODE, THE EBL CANNOT BE SWITCHED TO FTG MODE.
FTG File Manager Utilities Overview (Cont.) (Continued from previous page) Note: To remove an individual item from the FTG Configuration List or the Setup Menu List, click on/ highlight the item to be removed, and then click the Remove Item button directly above the applicable “List” window. To clear both the current FTG Configuration List and Setup Menu List contents, click the Clear button in the List command section of the FTG File Manager main screen.
FTG File Manager Utilities Overview FTG File Manager Main Screen The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx) files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see Reference section, “Using the TV’s Zoning Features,” for further information). FTG CONFIGURATION LIST Data to be saved in FTG Configuration (.tlx) file. CLEAR/SAVE FTG Configuration and Setup Menu List options. NEW/OPEN TLX File options.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map (see next page). PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or Text file. Filename of opened FTG Configuration (.
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number. Then, assign the RF, Major, and Minor channel numbers to complete the mapping. CUSTOM CHANNEL LABELS/ICONS Enter custom labels and select icons by name on menu or by number. SET CHANNEL ATTRIBUTES Check/select Encrypted, OSD, or Blank Video.
FTG File Manager Utilities Overview (Cont.) FTG Installer Menu Configuration Utility CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Note: The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. The LAN tab enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature.
IP Environment Setup The IP Environment Menu enables you to set up the network features of the TV. If you intend to create a Master TV Setup for cloning purposes (see Master TV Setup procedure on pages 47 to 49), all IP Environment settings, with the exception of Wired Network Connection settings, the TV name (editable in the Media Share Menu), DIAL, and SoftAP settings, may be cloned.
IP Environment Setup (Cont.) Configuring a Wired Network Connection Note: If desired, you can configure both wired and wireless connections. However, note that a wired connection is always prioritized over a wireless connection. That is, when the TV is turned OFF and then back ON, if a LAN cable is detected between the TV and the network, the TV will default to the wired connection. If the LAN cable is removed, the TV will then attempt to establish the wireless connection.
IP Environment Setup (Cont.) (Continued from previous page) If the network is connected successfully, a “Connected to Internet” message will appear just below the progress display. If the network connection is not successful, the progress display will identify the network element in which the connection failed. Check your cabling and/or verify the configuration data, as necessary. 4.
IP Environment Setup (Cont.) IP Stream Control If necessary, due to an audio and/or video stream delay, IP Stream Control options enable you to compensate for synchronization irregularities by allowing audio PTS and video PTS offset modifications. This menu also enables you to specify the IGMP version (2 or 3). Note that any modifications to these settings should be performed by qualified personnel only. 1.
IP Environment Setup (Cont.) Pro:Centric Setup Pro:Centric options enable you to configure the TV with the appropriate settings to connect to the Pro:Centric server. Use the Up/Down arrow keys on the Installer Remote to navigate between fields. 1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select the Pro:Centric menu option. Then, press OK. 2. Select/highlight the Media Type field and press OK on the Installer Remote to display the drop-down list of options.
IP Environment Setup (Cont.) (Continued from previous page) IP Configuration Note: If the server IP address and port number or domain name have already been set in the EZ-Manager Wizard or Express Script, the specified data will be reflected in the fields displayed. Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the Installer Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.
IP Environment Setup (Cont.) (Continued from previous page) • If Update Event is enabled, set the Update Time as required. Use the arrow keys on the Installer Remote to select/highlight the Update Time field, and then press OK. Hour, Minute, and Meridiem fields will be displayed. Select each field in turn and specify the appropriate Wake For Update time, as desired. Note that the Update Time set in this menu is based on a 12-hour clock. Ensure the meridiem (AM/PM) specification is set accordingly. 6.
IP Environment Setup (Cont.) (Continued from previous page) 3. If you would like to enable SoftAP, complete the SoftAP access configuration as follows: • Select/highlight SoftAP and press OK on the Installer Remote. • When you initially access the SoftAP screen (see example at right), the OFF/ON toggle button at the top right of the screen is selected/highlighted by default. Press OK on the Installer Remote to turn SoftAP ON.
IP Environment Setup (Cont.) Pre-loaded Applications This option allows you to select which of the pre-loaded application icons to display in the TV’s Smart Launcher, which appears along the bottom of the screen. When the Pro:Centric application is disabled, the Smart Launcher is available to end users via the PORTAL button on the remote control. The Smart Launcher is also available to end users via the SMART button on the remote control. 1.
Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager “Update TV Software” and/or “Update PTC Software” option(s), respectively, though you may also use the Ez Download utility to update software, if desired. See “Ez Download Utility” on pages 33 to 36 for further information. Before You Begin • Software update files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
Reference: Updating TV/PTC Software using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER X Ez Download USB 1: Device Name Select the file(s) to download, and then select UPDATE below. Logo Image Download Logo Image Download Insert Background Image(s) Splash Image ProC.jpg Update TV Software Insert Background Image(s) Update PTC Software None > Ez Download USB DEVICE Image1.jpg Image2.jpg Image3.jpg Image4.jpg Image5.jpg Image6.jpg Image7.jpg Image8.jpg Image9.
Reference: Downloading a Splash Screen Image using a USB Memory Device This section describes how to download a splash screen image using the TV Manager “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired. See “Ez Download Utility” on pages 33 to 36 for further information. Splash Screen Image File Guidelines • The splash screen image may be either a baseline or progressive JPEG or a 24-bit (RGB 8x8x8) BMP.
Reference: Downloading a Splash Screen Image using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER X Ez Download USB 1: Device Name Select the file(s) to download, and then select UPDATE below. Logo Image Download Logo Image Download Insert Background Image(s) Splash Image ProC.jpg Update TV Software Insert Background Image(s) Update PTC Software None > Ez Download USB DEVICE Image1.jpg Image2.jpg Image3.jpg Image4.jpg Image5.jpg Image6.jpg Image7.jpg Image8.
Reference: Downloading Background Images using a USB Memory Device Background images are intended for use with the Bluetooth Sound Sync feature. Once a mobile device has been paired with the TV, guests may choose to display a slideshow on the screen (as opposed to a blank screen or the Bluetooth Sound Sync screen) while audio is playing.
Reference: Downloading Background Images using a USB Memory Device (Cont.) (Continued from previous page) TV MANAGER X Ez Download USB 1: Device Name Select the file(s) to download, and then select UPDATE below. Logo Image Download Logo Image Download Insert Background Image(s) Splash Image ProC.jpg Update TV Software Insert Background Image(s) Update PTC Software None > Ez Download USB DEVICE Image1.jpg Image2.jpg Image3.jpg Image4.jpg Image5.jpg Image6.jpg Image7.jpg Image8.
Reference: Power Consumption Settings The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). 32LX774M Item 099 Back Lighting (Static) 100 90 80 70 60 50 40 30 20 10 1 43LX774M Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings 50.0 47.0 45.0 42.0 39.0 37.0 34.0 31.0 28.0 26.0 23.
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning * TV MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) Installer Menu DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) Installer Menu Item 029 OLD OCV =0 Installer Menu Item 029 OLD OCV =1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131-0 91-0 AV (Rear) CV 39 REAR AUX EN 1 1 Rear Video (Aux) 1 0 VIDEO 132-0 92-0 HDMI2 91 HDMI2 ENABL
Reference: b-LAN Setup & Overview The b-LAN module is internal to the TV. It allows hospital/institution head end equipment with b-LAN technology to communicate, via the institution’s RF distribution system, with the TV for configuration and control. Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port. The default value is 3—the b-LAN module is only powered when the TV is turned ON. See chart below.
Reference: FTG Mode via EBL (Local Configuration) The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV (EBL) connection. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. FTG Device Configuration Application software is available online at: www.lg.com/us/business/display-solutions/ftg.
Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value (see example below). Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu, HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
Reference: LX774M Hospital Operations Hospital Features The following table identifies when and how the LX774M hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Passthrough Mode with the Channel Map in the CPU (i.e.
Reference: LX774M Hospital Operations (Cont.) Speaker Selection The following table outlines speaker settings as determined by Installer Menu items 027 HOSPITAL MODE and 020 FEATURE LEVEL.
Reference: Restoring Factory Defaults on the TV(s) This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Restore All Factory Defaults This section describes how to restore a single TV, regardless of its mode, to a factory default condition.
Reference: Using the TV’s Zoning Features This section describes the TV Zoning and Wi-Fi Zoning features available with the LX774M model TVs. These features are primarily intended for use when the TV is configured for FTG Mode via CPU operation; however, Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and Setup Menu profile Zone assignments), may also be used with TV cloning processes using a USB memory device / “.tlx” file.
Reference: Using the TV’s Zoning Features (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the FTG Channel Map Editor overview on page 63. At the same time, keep in mind that the TV Zone designations are not mutually exclusive.
Reference: Using the TV’s Zoning Features (Cont.) Using the Wi-Fi Zoning Feature with Cloning Configuration A location-specific Wi-Fi configuration / Clone (.tlx) file may be saved (exported) from a Master TV and then be used to configure Target TVs. First, the wireless network (i.e., the access point login data) must be configured in the Master TV’s IP Environment Menu (see “Configuring a Wi-Fi Network Connection” on page 67).
Reference: Using the TV’s Zoning Features (Cont.) (Continued from previous page) • Label: Allows you to select a North, South, East, or West text label for this TV. Select/highlight the Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press OK when you are finished. • Room Number: Allows you to specify the number of the room in which the TV is located. To enter a room number, use the Up/Down arrow keys to select/highlight the Room Number field and press OK.
Reference: Using Media Share Features When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see “Media Share Setup” on pages 71 to 72, as necessary), guests have the ability to use one or more of the following Media Share features: • Smart Share: Allows guests to use the TV to access and view media files (photos, videos, music, etc.
Reference: Using Media Share Features (Cont.) Smart Share with Wi-Fi Direct The following steps describe how to access and use Wi-Fi Direct (i.e., to connect to a wireless LG device). Remember that you must also turn ON Wi-Fi Direct and launch the Smart Share application on the LG device. Note: Screen Share MUST be enabled in the Media Share Menu in addition to Smart Share in order for guests to use Wi-Fi Direct (see “Media Share Setup” on pages 71 to 72). 1.
Reference: Using Media Share Features (Cont.) (Continued from previous page) 6. Use one of the following methods to access media files/folders, depending on the current configuration of the TV: • If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote, and use the Left/ Right arrow keys to select Music or Photo & Video from the TV’s Smart Launcher. • If the Pro:Centric application is loaded, use the Up/Down arrow keys to select Music or Photo & Video from the General Menu.
Reference: Using Media Share Features (Cont.) (Continued from previous page) • If the Pro:Centric application is not loaded, press PORTAL on the Installer Remote. • If the Pro:Centric application is loaded, press SMART on the Installer Remote (see note above regarding remote with SMART button). 2. Use the Left/Right arrow keys on the Installer Remote to select Bluetooth Sound Sync, and then press OK. 3. Follow the on-screen instructions to initiate and confirm pairing between your device and the TV.
Reference: Using Media Share Features (Cont.) (Continued from previous page) 2. Use the Up/Down arrow keys to select/highlight the General menu icon, and then press OK. 3. In the General Menu, use the Up/Down arrow keys to select SoftAP, and then press OK.
Reference: LX774M Rear and Side Jack Panels GAME CONTROL/MPI When the TV/EBL is in Pass-through Mode, the MPI function enables an external MPI control device (i.e., VOD/PPV STB, etc.) to control the TV. Game Control—EBL in SONIFI PPV Mode only. LAN Use for video IP and/or network connections. SPEAKER OUT / LINE OUT (3.5 mm jack) Connect external audio (fixed speaker, variable speaker, or fixed line level [amplifier]) equipment.
Reference: External Stereo Speaker Specifications The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the LX774M rear panel provides stereo speaker signal outputs (fixed speaker, variable speaker, or fixed line level [amplifier]) for external audio equipment. Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV. Also, refer to the following diagram for pinout details. Caution: Do NOT insert a mono plug, as this may damage the TV.
Reference: Installer Remote Control Typical Key Functions An LG Installer Remote is required to set up and operate the TV. The LG Installer Remote illustrated below shows typical remote control functions and is provided for reference only. TV LG1/TV LG2 & TV Z1/TV Z2 Selects the LG or Zenith IR codes sent by the remote. In order for the TV to respond, this setting must match the setting in the TV. Numbers (0 - 9) & DASH Use to enter a channel or program number.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker LG Pro:Centric patient remotes and/or pillow speakers are available for purchase (see patient remote example at right and pillow speaker example on following page). For additional information and/or to purchase an LG Pro:Centric patient remote or pillow speaker, please contact your LG service representative.
Reference: LG Pro:Centric Patient Remote and Pillow Speaker (Cont.) USB Media Navigation This section provides a brief overview of the LG Pro:Centric patient remote and LG Pro:Centric pillow speaker navigation tools for use with USB media files (photos, videos, music, etc.). Note: The LG Pro:Centric pillow speaker is currently the only pillow speaker that enables users to navigate and play/view USB media files.
Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or cloning/USB configuration procedures are complete. Note: When Installer Menu item 027 HOSPITAL MODE is set to 254 (factory default value), there is no power (voltage) supplied to the pillow speaker interface. Connecting a Pillow Speaker to the TV Connect the pillow speaker (see example at right) to the PILLOW SPEAKER interface on the rear jack panel of the TV.
Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instructions provided with the TV stand that will be used to mount the TV. Be sure the style of stand selected is capable of supporting the weight of the TV and is appropriate for the application.
Troubleshooting General Troubleshooting (Some Quick and Easy Tips for Resolving Problems) Installation Symptom Possible Cause(s) Cannot direct enter channel number. (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). No channels present after Express Script. Possible Solution(s) If Installer Menu item 028 CH. OVERIDE is set to 0, only channels that are active in the TV’s channel lineup can be selected. Set CH.
Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. TV turned ON? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Leave the TV set ON, and press MENU on the Installer Remote. Function Menu on display? No Press MENU repeatedly as if to access the Installer Menu.
Troubleshooting (Cont.) Channel Banks Setup Troubleshooting Symptom Possible Cause Possible Solution Channel is blanked in all channel banks. Blanking a channel in one channel bank will make it blank in all channel banks. Modify the channel attribute(s), if desired, using the FTG Channel Map Editor in the FTG File Manager. See also “FTG Channel Map Editor” overview on page 63. Restore normal operation by unchecking the “Blank Video” checkbox for the channel.
Glossary of Terms b-LAN SONIFI Solutions, Inc. proprietary RF communication system used to configure/ control TV via RF distribution system. Channel Lineup Channels set in the TV memory, via Auto Tuning/manual editing. Cloning The process of capturing a Master TV Setup and transferring it to a Target TV using a USB memory device. Commercial Mode A mode of operation that provides a broad range of commercial TV features based on control (settings) provided by the PTC and/ or an MPI control device.
Document Revision History / Open Source Software Notice Document Revision History Date Description February 2017 Revision A: New document Product documentation is available online at: www.lg.com/us/business. Open Source Software Notice To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
For Customer Support/Service, please call: 1-888-865-3026 www.lg.com/us/business Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric, Smart Share, and the “LG” logo are registered trademarks of LG Electronics Inc. b-LAN is a trademark of SONIFI Solutions, Inc. DLNA Certified is a registered trademark of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S. and/or other countries.
