OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read the user manual before using this product to ensure safe and convenient use. 37BH7N-H www.lg.com Copyright © 2023 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS BASIC..............................................3 -- Checking the Accessories.............................................3 -- Learning the Buttons.......................................................4 GETTING READY............................5 -- Connecting the IR Sensors...........................................5 -- Kensington Lock Device.................................................6 CHECKING BEFORE INSTALLATION...............................
WARNING - This product is not intended for household use. ENGLISH BASIC NOTE •• The accessories provided with your product may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. •• SuperSign Software & Manual -- Visit https://partner.lge.com to download the latest SuperSign software and manual.
ENGLISH Learning the Buttons The illustrations may differ depending on the model. Power On (Press) Quick Menu (Press 1) Menu Selection (Press 2) Power Off 3 (Press and Hold) Volume Control Menu Control 2 1 When the monitor is turned on, press the button one time. 2 You can use the function when you control menu. 3 All running apps will close. Quick Menu Turns the power off. Accesses the main menu. Changes the input source. Close the quick menu.
ENGLISH GETTING READY Connecting the IR Sensors Connecting the cable to the product allows it to receive signals from the remote control. Rotate the IR sensor according to horizontal or vertical use. -- The illustrations may differ depending on the model. Front Horizontal Use Back Front Front Back Back Vertical Use (Default Mount) Vertical Use You can hide the IR sensor.
ENGLISH Kensington Lock Device (This feature applies only to some models.) The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table. NOTE •• The Kensington lock device is an optional specification.
We are not responsible for product damage caused by failure to follow the guide. Installation Orientation Using Vertically When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen. Tilt Angle When in landscape, It tilts down to 30 degrees.
ENGLISH Installation Location We are not responsible for product damage caused by failure to follow the guide. Indoor Installing on a Wall A: 40 mm (1.5 inches) or more AA •• The warranty will not cover any damage caused by using the product in direct sunlight on the front panel. Installing on a Recessed Wall A: 40 mm (1.5 inches) or more B: 50 mm (1.9 inches) or more C: 70 mm (2.
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows. A B Model 37BH7N-H VESA Dimensions (A x B) (mm) Standard Dimensions Length (Maximum) (mm) Quantity 400 x 200 M6 20 4 VESA Dimensions (A x B) (inches) Standard Dimensions Length (Maximum) (inches) Quantity 15.7 x 7.
ENGLISH PRECAUTIONS FOR USE Dust The warranty will not cover any damage caused by using the product in an excessively dusty environment. Afterimage •• After-image appears when the product is turned off. -- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screensaver function. -- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage.
•• Recommended Usage Condition -- Afterimages occur less when the colors to be changed are complementary to one another. A A ITO or MoTi Pixel Layer 2 Switch the screen at equal time intervals. -- Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change. ENGLISH 1 Change the background color and text color at equal intervals.
ENGLISH PRODUCT SPECIFICATIONS Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product. Input/Output Ports Resolution Power Voltage Environmental Conditions Recommended Resolution HDMI1,2 / DisplayPort: 1920 x 540 @ 60 Hz Maximum Resolution HDMI1,2 / DisplayPort: 1920 x 1080 @ 60 Hz 100-240 V~ 50/60 Hz 0.
HDMI / DisplayPort (PC) Support mode Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 60 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 960 x 540 33.512 59.629 1920 x 540 33.614 59.811 1920 x 1080 67.5 60 Remark HDMI / DisplayPort (DTV) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5 60 576/50p 31.25 50 720/50p 37.5 50 720/60p 45 60 540/60p 33.
ENGLISH Wireless module (LGSBWAC92) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 5725 to 5850 18 18 18 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 8 •• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
Supplier’s Declaration of Conformity The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. MODEL SERIAL NO. Trade Name LG Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 E-mail lg.environmental@lge.com Temporary noise is normal when powering ON or OFF this device.
USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read the user manual before using this product to ensure safe and convenient use. webOS 6.0 www.lg.
2 ENGLISH CONTENTS SAFETY PRECAUTIONS.................5 SETTINGS.................................... 23 -- Precautions for the AC Adapter and Power.......6 -- Precautions for Moving the Product.......................8 -- Precautions for Installing the Product...................9 -- Precautions for Cleaning the Product.................11 -- Precautions for Using the Product.......................12 -- Precautions for Using the Remote control.......14 -- Precautions for Experiencing Image Retention.... ..
3 -- Admin....................................................................................61 [Language] [Lock Mode] [System Information] [Change Password] [Set ID] [Software Update] [Time & Date] [Enterprise Settings] [Power] [IDPS Settings] [Network] [Install Admin Certificate] [Safety Mode] [Update IDPS Rule Package] [User Agreement] [Version Info] [Advanced Setting] -- Display..................................................................................
4 ENGLISH MANAGEMENT TOOLS............... 79 -- Control Manager.............................................................79 -- Picture ID.............................................................................80 TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN.............. 81 -- Connecting to a PC.......................................................81 -- Prioritized Tasks on the Touch Screen.................81 SMART CALIBRATION................ 82 -- How to Run.....................................
5 The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
6 ENGLISH Precautions for the AC Adapter and Power WARNING •• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
7 CAUTION •• If the outlet pins of the power plug or AC adapter is covered with dust, be sure to wipe them and keep them clean. -- Overheating due to layers of dust may cause a fire or electric shock. •• If the outlet pins of the power plug or AC adapter is covered with water be sure to wipe them and keep them clean. Additionally, Do not touch the power plug or AC adapter with wet hands. -- This may cause an electric shock.
8 ENGLISH Precautions for Moving the Product WARNING •• Contact the service center before moving the product. -- It may cause electric shock and damage the product. •• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. -- You may be electrocuted or the product can be damaged. •• When moving the product, do not shock or cause an impact on the front panel. -- You may be electrocuted or the product can be damaged.
9 WARNING •• Contact the service center before installing the product. -- It can cause electric shock and damage the product. •• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not put heavy objects on, or hang from, the product. -- If the product collapses or is dropped, you may be injured.
10 ENGLISH CAUTION •• Install the product where no Electromagnetic Interference occurs. •• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing.
11 WARNING •• Keep the product clean at all times. -- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
12 ENGLISH Precautions for Using the Product WARNING •• Do not use the product in any environment with excessively high temperatures or humidity. -- It may cause electrical shock or damage the product. •• If you use the product for a long period of time, take a rest from time to time to protect your vision. -- Extended viewing could result in impaired vision. •• Listening at high volume or using for a long time can cause damage to your hearing.
13 CAUTION •• This panel is an advanced product that contains millions of pixels. You may occasionally see pixel spots when viewing the screen. Since these deactivated pixels are not a defect, the performance and reliability of the product is not affected. •• Do not put or store inflammable substances near the product. -- There is a danger of explosion or fire. •• Keep the proper distance from the product. -- It can cause damage to your vision if you look at the product too closely.
14 ENGLISH Precautions for Using the Remote control WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may be injured. •• Make sure that children do not swallow the remote control batteries when you replace them. Keep batteries out of reach of children. -- If a child swallows a battery, consult a doctor immediately.
15 •• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a screen saver when using the monitor for a prolonged period of time. Product Disposal •• Do not dispose of this product with general household waste. •• Disposal of this product must be carried out in accordance to the regulations of your local authority.
16 ENGLISH USING THE REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
17 ENGLISH (POWER) Turns the monitor on or off. Turns the monitor on. Turns the monitor off. Reduces power consumption by adjusting peak screen brightness. (INPUT) Selects the input mode. Used for viewing 3D video. (This function is not supported.) Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting. Toggles between numerical and alphabetical. (This function is not supported.) Deletes the entered numerical or alphabetical character.
18 ENGLISH Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) , After selecting the menu, select and adjust functions. (BACK) Returns to the previous level. Closes the menu. Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu. You can choose to turn TILE Mode on/off.
19 You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * * feature. : a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.
20 ENGLISH NOTE •• For the best image quality, using the monitor with HDMI connection is recommended. •• To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core, such as a DVI-D cable. (Applicable only to applicable models) •• If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •• Sometimes red, green, or blue spots may appear on the screen. This is normal. •• Use a Ultra High Speed HDMI®/™ cable.
21 •• Images may differ according to the model. To use multiple products connected to each other, connect one end of the signal input cable to the HDMI/DP Out connector of first monitor and connect the other end to the HDMI/DP In connector of the second monitor.
22 ENGLISH NOTE •• If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable. •• DP Cable - Use a DP cable that is certified to DP 1.1a standard or higher. •• Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP. NOTE •• Software-related content may be changed without prior notice due to upgrades of the product functions.
23 Home Global Buttons •• •• •• •• [MOBILE URL]: Provides information necessary to access the monitor set through an external device’s browser. With this feature, you can view QR code and URL information. In addition, by accessing the URL, you can also run Content Manager and Group Manager 2.0, and Control Manager. (This feature is optimized for Google Chrome.
24 ENGLISH Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •• [Simple Configuration]: automatically sets [Tile ID] based on the connection direction of the set RS232C. -- When the [Set ID] of the connected set is complete, the performance of [Simple Configuration] is guaranteed only for the master set ([Set ID] 1).
25 [On/Off Scheduler] •• [On/Off Time Setting]: Set on/off times for each day of the week. •• [Holiday Setting]: Set holidays by date and by day of the week. [SI Server Setting] [Ez Setting] [SI Server Setting] [SI Server Setting] Set up to connect your signage to an external SI server. Set up a server environment for SI app installation. [Ez Setting] [SI Server Setting] [Developer Mode & Beanviser] This feature provides great convenience to the app developers.
26 [Server Setting] ENGLISH [Ez Setting] [Server Setting] Set up to connect your signage to a SuperSign server. •• CMS Server •• Control Server •• LG Pro:Cloud Server [Fail Over] [Ez Setting] [Fail Over] Set the priority of the input devices when a fault occurs. Automatically play the content stored in the device or run the set app. •• [On/Off]: Turns [Fail Over] on or off. •• [Input Priority]: Set the priority of input sources for fail over.
27 [Status Mailing] •• [On/Off]: Turns [Status Mailing] on or off. •• [Mailing Option], [Scheduling]: Sets the email sending interval. •• [User E-mail Address]: Set the user email address of the sender. •• [Sending Server (SMTP)]: Set the address of the SMTP server. •• [ID]: Enter the account ID of the sender. •• [Password]: Enter the password for the sender’s account. •• [Receiver E-mail Address]: Set the email address of the recipient.
28 [Play via URL] ENGLISH [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. •• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by accessing the specified URL. •• [Save]: Save the specified URL. •• [Reboot to Apply]: Restarts the monitor set after saving the specified URL. •• [Reset]: Reset to initial settings.
29 [LG ConnectedCare] •• [Install]: Installs the [LG ConnectedCare] solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the [LG ConnectedCare] solution. -- Account Number: The number assigned when the [LG ConnectedCare] solution is registered. When the account number is entered, the account name corresponding to the number is obtained.
30 ENGLISH [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode NOTE •• In multi-screen mode, the DP daisy chain feature is not supported. •• The number of split screens you can have may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
31 Changing Screen Input button on the top right of each split screen to select the desired input. NOTE •• Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first. •• The PIP mode works only when Screen Rotation is set to Off or 180. •• Interlaced formats are not supported. E.g. 1080i •• When setting PIP, PBP, 3-division, and 4-division, the maximum supported resolution is as follows.
32 [Leveler Tool] ENGLISH [Ez Setting] [Leveler Tool] You can check the horizontal and vertical level status when installing the product. Check the tilt of the product •• The bubble and angle indicator in the leveler show the degree of tilt of the product. •• The leveler and angle indicator on the left side of the screen show the degree of left or right tilt. •• The leveler and angle indicator on the right side of the screen show the degree of front or back tilt.
33 [Office Meeting Mode] •• Office Meeting Mode: Turning on this feature enables you to set functions related to the conference room meeting mode. •• Meeting Guide Screen -- Meeting Guide Screen: Turning on this feature will allow you to use the conference information screen. This feature is for displaying a background image when there is no external input. Turning it on will turn on the [No Signal Image] feature.
34 ENGLISH General [Language] [General] [Language] You can select the menu language to be displayed on the screen. •• [Menu Language]: Sets the language of your Signage monitor. •• [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System Information] This feature displays information such as the device name, software version, and storage space.
35 [Power] [Power] [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. •• You can set this option to [On] or [Off]. •• If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •• If you set this feature to [Off], the 15 Min Force Off feature is disabled. •• It is recommended that you set this feature to [Off] if you intend to use the product for long periods of time as the feature turns the power of the product off.
36 [PM Mode] ENGLISH •• [Power Off (Default)]: Set the normal DC off mode. •• [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. •• [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
37 [Power Indicator] [Power On/Off History] Display the device’s power on/off history. [Quick Start+] This setting puts your monitor in standby mode when it’s turned off so it will help using monitor’s functions quicker when you turn the monitor back on. •• Some models may not be supported. •• Turning this option on may increase energy consumption.
38 [Certificate Download] ENGLISH •• Download the certificates used for 802.1X EAP stored in USB. •• Only pem file extension can be downloaded. NOTE •• On models that support Wi-Fi dongles, the Wireless Network Connection menu is enabled only when a Wi-Fi dongle is connected. •• When connected to a network that supports IPv6, you can select IPv4 / IPv6 in the wired / wireless network connection. But, IPv6 connection only supports automatic connection.
39 [Ping Test] [Port Control] Unused ports can be blocked for network security. [Connection Domain] Change domain for checking network connection. NOTE •• A reboot is recommended for the settings to be applied properly. ENGLISH Check your network status with the ping test.
40 ENGLISH Tips for Network Settings •• Use a standard LAN cable (Cat5 or higher with an RJ45 connector) with this display. •• Many network connection problems during set up can often be fixed by re-setting the router or modem. After connecting the display to the home network, quickly power off and/or disconnect the power cable of the home network router or cable modem, Then power on and/or connect the power cable again.
41 •• The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices. •• The wireless network service may run slowly depending on the surrounding wireless environment. •• Some devices may have a network traffic jam if any local home networks are turned on.
42 ENGLISH [Mode] •• Sets the [ISM Method] mode. •• [Off]: Disable the Brightness Control function. •• [Orbiter]: To prevent afterimage on the screen, the screen location moves by 4 pixels in a regular order. (This item is inactivated when the current input is No Signal.) (It only supports the models for exterior use.) •• [White Wash]: Displays a white pattern to remove image sticking. •• [User Image]: Plays the desired image from a USB. •• [User Video]: Plays the desired video from a USB.
43 •• Set the Start time. •• This option is available only when [Repeat] is set to [Schedule]. •• You cannot set the same time for Start time and End time. [End Time] •• Set the End time. •• This option is available only when [Repeat] is set to [Schedule]. •• You cannot set the same time for Start time and End time. [User Image Download] •• In order to download an image, there must be an image file in “ISM” folder on your USB storage device.
44 ENGLISH * How to reset or delete User Image / User Video •• Reset using [Admin] [Factory Reset] •• Open the Player app > Click “Delete” button at the top right of the screen > Delete downloaded image / video [Screen Fault Detection] •• The screen fault detection feature determines whether there is an abnormality at the end of screen; R, G, and B OSDs are created in the upper left-hand corner of the panel at intervals of about one second, and then a pixel sensor checks the area.
45 [Advanced Setting] [Advanced Setting] [Beacon] •• This option enables BLE Beacon, one of Bluetooth 4.0’s features. •• Beacon Mode (On/Off Toggle): enables the Beacon feature. •• The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. •• iBeacon -- Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2. Field2: 2byte hex value (4 digits) 3. Field3: 2byte hex value (4 digits) 4. Field4: 2byte hex value (4 digits) 5.
46 [Control Interface] ENGLISH Devices connected to the display can be controlled via the interface. •• [PC/OPS Power Control]: Enable you to control the power of PC or OPS as you turn the display on and off. -- [Disable]: Disable [PC/OPS Power Control]. -- [Sync(On)]: Set the PC/OPS power to be turned on when the display is turned on. -- [Sync(On/Off)]: Set the PC/OPS power to be turned on when the display is turned on and set the PC/OPS power to be turned off when the display is turned off.
47 [Input Manager] ENGLISH You can set the PC or DTV label for each external input. [SIMPLINK Setup] •• When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. •• [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E]. •• [Standby]: Sets the scenarios for sending and receiving the OpStandBy (0x0c) command.
48 ENGLISH -- [Type]: -- [Method]: Connection direction can be selected. ([Device to Fusion], [Fusion to Device]) -- [Device to Fusion]: How to connect from set to server -- [URL]: Server URL -- [Port]: Server Port -- [Fusion to Device] : How to connect from server to set •• [Auto Discovery]: The ability to locate other Crestron equipment in the network •• [SSL]: Communication security with server can be established.
49 ENGLISH Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. •• [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment. •• [General]: Display the picture at normal contrast, brightness, and sharpness. •• [Auto Power Save]: Adjust the screen brightness to reduce power consumption.
50 [Customize] ENGLISH •• [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. •• [OLED Light]: Adjusts the brightness of the OLED panel to control the brightness of the screen. •• [LED Light]: Adjust screen brightness by tuning the LED Light. Higher values increase brightness. •• [Contrast]: Adjust the difference between the light and dark areas of the picture.
51 ENGLISH •• [Picture Option]: Customize the picture options. -- [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. -- [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. -- [Smooth Gradation]: Reduces step-shaped irregularities in the image edges, resulting in a smooth display. -- [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen.
52 [Aspect Ratio] ENGLISH [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. •• [Full]: Stretch the picture to fill the screen. •• [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation] [Screen Rotation] •• When turning the product on for the first time, the screen automatically rotates once depending on the installation environment.
53 [UHD Deep Color] •• HDMI, DP, and OPS specifications may vary depending on the input port. Check the specifications of each device before connecting. •• HDMI input port 1, 2 is best suited for high definition videos that are 4K@60 Hz (4:4:4, 4:2:2). However, video or audio may not be supported depending on the specifications of the external device. If this is the case, please connect the device to a different HDMI port. •• This feature may not be available on some models.
54 ENGLISH No. 1 Item [Tiling Type] Description Select and set the mode according to the installation type of your Signage. •• Stand-alone: Select and use this mode when you use only one unit. •• Video Wall: Select and use this mode when using two or more multi-screen configurations. This mode requires advanced settings. 2 3 [Detail Settings] Select Master or Slave. [Screen Protection Mode] •• When Master is selected: Enter the number of rows and columns for the entire multi-screen.
55 •• The [Tiling Type] and [Detail Settings] menu items are not available for models that do not support the tile mode. •• The [Screen Protection Mode] function is supported for external input images. -- The [Screen Protection Mode] function is not enabled for playing images in USB devices. -- The [Screen Protection Mode] function is not enabled when interlaces signals are input. •• [Screen Protection Mode] does not work with the functions [TruMotion] / [Noise Reduction] / [MPEG Noise Reduction].
56 [Energy Saving] ENGLISH •• [Smart Energy Saving]: Automatically adjust the brightness of the screen according to the brightness of the picture to save energy. -- [On]: Enable the Smart Energy Saving feature. -- [Off]: Disable the Smart Energy Saving feature. •• [Brightness Control]: Adjust the brightness of the screen to save energy. -- [Auto:] Automatically adjust the brightness of the screen according to ambient light. -- [Off]: Disable energy saving.
57 [HDMI IT Content] •• [Off]: Disable the HDMI IT Contents function. •• [On]: Enable the HDMI IT Contents function. This feature automatically changes the monitor’s picture mode based on HDMI Contents information when an HDMI signal is entered. Even if the monitor’s picture mode has been changed by the HDMI IT Contents feature, you can change the picture mode again manually.
58 ENGLISH Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. •• [Standard]: This sound mode works well for content of all types. •• [Cinema]: Optimize sound for watching movies. •• [Clear Voice ] Enhance voices so they can be heard more clearly. •• [Sports]: Optimize sound for watching sports. •• [Music]: Optimize sound for listening to music. •• [Game]: Optimize sound for playing video games.
59 [Sound Out] [Sound Out] NOTE •• Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned on. •• It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting. •• Press Device Selection to view the devices that are or that can be connected and connect other devices. •• You can use the signage remote control to adjust the volume of the connected device.
60 [Audio Out] ENGLISH [Sound] [Audio Out] •• [Off]: Disables the use of [Audio Out]. (No audio outputted.) •• [Variable]: You can specify an output range for the external audio device connected to the monitor and adjust the volume within the range. You can change the volume of an external audio device within the range of 0 to 100 (the same as the Signage speaker volume). However, there may be a difference in the actual volume level outputted.
61 [Digital Sound Output] Audio Input Auto/Pass Through PCM Dolby Digital Plus Dolby Digital AAC (Media) AAC HE-AAC MPEG All Digital Sound Output Dolby Digital Dolby Digital Dolby Digital Dolby Digital Dolby Digital PCM PCM Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed.
62 [OSD Lock] ENGLISH This feature enables you to configure the OSD lock feature so that settings or content cannot be changed. •• Press and hold the Settings key for at least 10 seconds and enter password to access the settings menu in OSD Lock. [IR Operation Lock] •• If you set this feature to [Off (Normal)], you can use your remote control. •• If you set this feature to [On (Power Key Only)], you can only use the power key.
63 [Change Password] 1 Enter your current password. 2 Enter a new 6-digit password. 3 Enter the same password again in the Confirm Password field for confirmation. [Software Update] Use software updates to check and obtain the available version. •• Software Version: Display the version of the software. •• Auto Update: When it is set to On, updates are automatically made without a separate confirmation procedure.
64 [IDPS Settings] ENGLISH •• IDPS can be activated or deactivated by choosing On/Off [Install Admin Certificate] •• Administrator must install administrator certificate before applying administrator IDPS rule. [Update IDPS Rule Package] •• In addition to the default rules, new security rules set by the administrator can be applied and updated [Version Info] •• Version information for the IDPS function applied to the current device •• IDPS functions may vary depending on the product.
65 Web Login •• Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. -- Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •• URL: https://set ip:3777 •• The default password: (Serial Number) + LGe12# E.g. If the serial number is ABCD123456789, enter ABCD123456789LGe12# as the password.
66 [Delete] ENGLISH 1 Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. 2 Select the content you wish to delete. 3 Click [Delete] in the upper right-hand corner of the screen. 4 You can see that the content has been deleted. [Filter/Sort] 1 Click [Filter/Sort] in the upper right-hand corner of the screen.
67 [Scheduler] [Creating a Schedule] 1 Click [New Schedule] in the upper right-hand corner of the screen. 2 Choose between [Playlist] and [Input Source]. 3 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of. 2) If you have selected [Input Source], select the external input source you wish to schedule the playback of. 4 Enter schedule information and create a new schedule.
68 [Delete Schedule] ENGLISH 1 2 3 4 Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] 1 When you have registered schedules, click [Calendar View]. 2 You can see that the schedules registered are displayed in the form of a timetable. [Distribute] 1 Click [Distribute] in the upper right-hand corner of the screen. 2 Go to the Group Manager app to distribute the created schedules.
69 Supported Photo & Video Files ENGLISH NOTE •• Subtitles are not supported. •• The photo feature is not supported in OLED model. Supported video codecs Extension .asf, .wmv Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) Video Xvid (except for GMC), H.264/AVC, Motion Jpeg, MPEG-4 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM Video H.
70 ENGLISH Supported Photo File Formats File type Format .jpeg, .jpg, .jpe JPEG .png PNG .bmp BMP Resolution •• Minimum: Min: 64 x 64 •• Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) •• Minimum: Min: 64 x 64 •• Maximum: 5760 (W) x 5760 (H) •• Minimum: Min: 64 x 64 •• Maximum: 1920 (W) x 1080 (H) Cautions for Video Playback •• Streams that include Global Motion Compensation (GMC) and Quarterpel Motion Estimation (Qpel) are not supported.
71 •• Only USB storage devices are recognized. •• USB storage devices connected to the monitor through a USB hub may not work properly. •• USB storage devices that use an automatic recognition program may not be recognized. •• USB storage devices that use their own drivers may not be recognized. •• The recognition speed of a USB storage device may depend on each device. •• Please do not turn off the display or unplug the USB device when the connected USB storage device is working.
72 ENGLISH •• If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. •• If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •• If the USB storage device does not work properly, remove it and connect it again. •• If the USB storage device is connected in Standby Mode, a specific hard disk will automatically be loaded when the display is turned on.
73 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device. [Master] •• Add, edit, and delete group. •• Clone your device’s settings data. •• Distribute [Schedule] and [Playlists] on a group basis. •• All monitor sets initially come in Master mode.
74 [GROUP MANAGEMENT] ENGLISH •• Creating a New Group 1. C lick [Add New Group]. 2. E nter a group name. 3. C lick [Add Device], select the devices you wish to add to the group, and add them. 4. C lick [Done], and you will see that a new group has been created. •• Editing a Group 1. C lick the group you wish to edit. 2. A dd a new device by using [Add Device]. 3. D elete a device by using [Delete Device]. 4.
75 [Setting Data Cloning] [Content Distribute] 1 2 3 4 Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute]. Run the Content Manager app on the slave sets and check that the content has been distributed. How to Use •• Monitor: Run, add, delete or edit app on the home screen.
76 ENGLISH Gallery Mode This mode allows you to appreciate the natural environment and famous paintings. Open the [Gallery Mode] app. •• You can click and play the representative theme image that appears in the middle of the screen, or click the theme preview image that appears at the bottom of the screen to play. •• You can also go to [MY THEMES] at the top right of the screen and set the order of the themes to play.
77 This feature allows the screen of a user’s device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [Screen Share] [Screen Share] 1 Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right. 2 Once the connection is established, Screen Share between the user device and the monitor is enabled.
78 ENGLISH LG Presenter This feature uses the web browser on your PC to display the PC screen on the Signage monitor that is connected to your PC via cable or wireless. How to use LG Presenter On Signage LG Presenter On PC Enter the URL provided on the Signage into the address bar of your web browser. NOTE •• This feature may not be supported depending on the product. •• Only PC screen sharing is supported. Audio sharing is not supported. •• Some web browsers do not support screen sharing.
79 Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function •• [Dashboard]: Display a summary of the product’s status and provides links to each page. •• [Display & sound]: Provides features such as Screen Brightness, Sound, Input, and Reboot. •• [Time & Date]: Enable/disable Set Automatically feature and displays/changes the time set for the product.
80 ENGLISH Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT RS-232C IN RS-232C IN RS-232C IN [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each monitor is identified by a Set ID. Setting [Picture ID] allows you to only use the remote control with monitors with a [Set ID] that matches the [Picture ID].
81 •• This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product. For a PC that supports USB-C, use a USB-C cable to connect this product to the PC and control the PC using the touch screen. If your product is equipped with OPS, you can also control the OPS by touching the screen of the product.
82 ENGLISH SMART CALIBRATION How to Run [Smart Calibration] 1 Set the Set ID of each set. 2 Select the [Picture Mode] to execute Smart Calibration. After selecting the [Calibration] mode, you can set [Color Temperature]. -- [Optimal Target]: Set the optimal color value of the installed set as the target. -- Please set the target to 3,000K in the broadcasting station environment. -- [Reference RGB]: Saves and resets the currently set Manual Calibration value during Smart Calibration.
83 [Manual Calibration] •• [Screen Split]: Set the manual adjustment area. •• [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5 ENGLISH You can manually adjust the color of the selected location.
84 ENGLISH IR CODE •• All models do not support the HDMI/USB function. •• Some key codes may not be supported depending on the model.
85 Code (Hex) (Settings/Menu) Function Remarks Remote control button 99 Auto Configuration Remote control button 40 (Up) Remote control button 41 (Down) Remote control button 06 (Right) Remote control button 07 (Left) Remote control button 44 28 (OK) (BACK) Remote control button Remote control button 7B Tile Remote control button 5B Exit Remote control button 72 Picture ID On (red) Remote control button 71 Picture ID Off (green) Remote control button 63 Yellow Remote cont
86 ENGLISH CONTROLLING MULTIPLE PRODUCTS •• This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •• Images may differ according to the model. Connect the RS-232C cable as shown in the picture. The RS-232C protocol is used for communication between the PC and product.
87 Baud Rate: 9600 BPS Data Length: 8 bits Parity Bit: None Stop Bit: 1 bit Flow Control: None Communication Code: ASCII NOTE •• When using 3-wire connections (non-standard), an IR daisy chain cannot be used. •• Be sure to only use the provided gender to connect properly. •• When you have daisy-chained multiple Signage products to control them simultaneously, if you attempt to turn on/off the master device in a continuous manner, some products may not turn on.
88 ENGLISH Command Reference List Command Data (Hexadecimal) 1 k x k 2 a b c 00 to 02 See Select Input See [Aspect Ratio] 01 02 03 [Power] Select Input [Aspect Ratio] 04 [Brightness Control] j q 00 to 04 05 06 07 08 09 10 11 12 13 14 15 [Picture Mode] [Contrast] [Brightness] [Sharpness] [Color] [Tint] [Color Temperature] [Balance] [Sound Mode] [Mute on] Volume Control [Current Time] 1 (year/month/ day) [Current Time] 2 (hour/minute/ second) [No Signal Power Off (15 Min)] [No IR Power Off (4ho
89 Data (Hexadecimal) 2 z m n FF 00 to FE 00 to FE 00 to FE 26 27 28 [Software Version] [White Balance] Red Gain [White Balance] Green Gain 29 [White Balance] Blue Gain j o 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 [White Balance] Red Offset [White Balance] Green Offset [White Balance] Blue Offset [Backlight] [Screen Off] [Tile Mode] Check [Tile Mode] [Tile ID] [Natural Mode] [DPM (Standby Mode)] Remote Control/Local Key Lock [Power On Delay] Select [Fail Over] Mode Select [F
90 ENGLISH Command 51 Data (Hexadecimal) 1 t 2 r 00 to 02 f w 00 to 01 53 [Power On Status] Wired [Wake On LAN (Networked Standby Mode)] [Screen Rotation] t h 00 to 03 54 [Time Sync] s n, 16 00 to 01 55 56 57 58 59 60 61 62 63 64 65 [Contents Sync] [LAN Daisy Chain] [External Input Rotation] [Beacon] [Brightness Scheduling] Mode [Brightness Scheduling] [Multi Screen] Mode & Input [Aspect Ratio] (Multi screen) [Screen Off] (Multi screen) [Screen Off Always] Stop Video Wireless [Wake On L
91 Data (Hexadecimal) See [Play Backup Content] 00 to 01 00 to 01 75 76 77 [Play Backup Content] [Digital Audio Input] [Booting Logo Image] 78 [SoftAP] s n, a4 00 to 01 79 80 81 82 [Natural Size] Play Saved Internal Media [No Signal Image] [Audio Out] [DPM (Standby Mode) Wake Up Control] Check [Fan] Failure [Apply to all inputs] [Timer Power On] [Timer Power Off] LCIN008 Control [Transfer Control] Multichannel Change SetID [Gamma] [Black Level] [UHD Deep Color] [Sync Mode] [Input Manager] [PC/OPS
92 ENGLISH Data (Hexadecimal) Command 100 1 s 2 n,b7 00 to 01 00 to 01 s n,be 102 [Frame Control] [Average Picture Level Auto Control] Read Brightness Value m u FF 103 [Screen Fault Detection] t z 00 to 01 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 [Stereo Mode] [HDR Picture Mode] [Dynamic Tone Mapping] [LED Local Dimming] [USB2 to HDBaseT] [Change Password] [Brightness Range Adjustment] [Color Calibration] [Quiet Mode] [Quick Start+]
93 Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to 3E8H) under Settings in the OSD menu. Selecting ‘00H’ for Set ID allows the simultaneous control of all connected monitors.
94 01. [Power] (Command: k a) ENGLISH E8: SI App F0: SDI 1 F2: SDI 3 F3: SDI 4 F4: Dual Link (SDI 1&2) F5: Dual Link (SDI 3&4) F6: Qual Link: Auto F7: Qual Link: 2SI F8: Qual Link: Square F9: SDI Quad View Controls the power on/off status of the monitor. Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [On] 02: Restart Acknowledgment (a)( )(Set ID)( )(OK/NG)(Data)(x) * The Acknowledgment signal is returned properly only when the monitor is fully powered on.
95 05. [Picture Mode] (Command: d x) Transmission (d)(x)( )(Set ID)( )(Data)(Cr) Data 00: [Mall/QSR] 01: [General] 02: [Gov./Corp.] 03: [Transportation] 04: [Education] 05: [Expert1] 08: [ Auto Power Save] 11: [Calibration] 12: [Hospital] Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) * Some picture modes may not be available for all models. 06. [Contrast] (Command: k g) Adjusts the screen contrast.
96 10. [Tint] (Command: k j) ENGLISH Adjusts the screen tints. Transmission (k)(j)( )(Set ID)( )(Data)(Cr) Data 00-64: Tint Red 50-Green 50 Acknowledgment (j)( )(Set ID)( )(OK/NG)(Data)(x) 11. [Color Temperature] (Command: x u) 13. [Sound Mode] (Command: d y) Selects a sound mode.
97 Sets the Clock 1 (year/month/day) values and Auto Time. Transmission 1. (f)(a)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) 2. (f)(a)( )(Set ID)( )(0)(0)( )(Data1)(Cr) 1. When setting Clock 1 (year/month/day) Data1 00-: 2010 Data2 01-0C: January - December Data3 01-1F: 1-31 * The minimum and maximum values for Data1 differ depending on the product’s release year. * Enter “fa [Set ID] ff” to view Clock 1 (year/month/day) settings. 2.
98 21. [Default] Settings (Command: f k) ENGLISH Executes Reset. (Initialize Screen can only be executed in RGB input mode.) Transmission (f)(k)( )(Set ID)( )(Data)(Cr) Data 00: [Picture Reset] 02: [Reset to Initial Settings] Acknowledgment (k)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models. 22. Current Temperature (Command: d n) Checks the current temperature of the product.
99 27. [White Balance] Red Gain (Command: j m) 30. [White Balance] Red Offset (Command: s x) Adjusts the red offset value for white balance. Transmission (j)(m)( )(Set ID)( )(Data)(Cr) Data 00-FE: R ed Gain 0-254 FF: C hecks red gain value Transmission (s)(x)( )(Set ID)( )(Data)(Cr) Data 00-7F: R ed Offset 0-127 FF: C hecks red offset value Acknowledgment (m)( )(Set ID)( )(OK/NG)(Data)(x) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) 28.
100 33. [Backlight] (Command: m g) ENGLISH Adjusts the backlight brightness. Transmission (m)(g)( )(Set ID)( )(Data)(Cr) Data 00-64: Backlight 0-100 Acknowledgment (g)( )(set ID)()(OK/NG)(Data)(x) 36. [Tile Mode] Check (Command: d z) Checks the tile mode.
101 39. [DPM (Standby Mode)] (Command: f j) Transmission (f)(j)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 02: 1 0 seconds 04: 1 minute 05: 3 minutes 06: 5 minutes 07: 1 0 minutes 42. [Fail Over] Mode (Command: m i) Selects the Fail Over mode. Transmission (m)(i)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [Auto] 02: [ User Setting] Acknowledgment (i)( )(Set ID)( )(OK/NG)(Data)(x) Acknowledgment (j)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models. 43.
102 44. Remote Control Key Lock (Command: t p) ENGLISH Configures the settings of the product’s remote control key. Transmission (t)(p)( )(Set ID)( )(Data)(Cr) Data 00: Unlocks all keys 01: Locks all keys except Power key 02: Locks all keys Acknowledgment (p)( )(Set ID)( )(OK/NG)(Data)(x) * When the monitor is turned off, the power key works even in the locks on all of the keys (02) mode. 45. [Local Key Operation Lock] (Command: t o) Configures the local key operation settings of the product.
103 09 (when checking the fan speed) Acknowledgement (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) …(DataN_1)(DataN_2)(x) Data1_1:00~ff: First fan speed top 1 Byte Data1_2: 00~ff: First fan speed bottom 1 Byte … DataN_1: 00~ff: Nth fan speed top 1 Byte DataN_2: 00~ff: Nth fan speed bottom 1 Byte Fan Speed: Hex 0~2008, Decimal 0~8200 * The data number (N) may vary depending on the model. * This feature may not be available for all models. 47.
104 ENGLISH 50. [Network Setting] (Command: s n, 80 or 81 or 82) Configures network and DNS settings. Transmission (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) (Data3)( )(Data4)( )(Data5)(Cr) Data1 80: Configures/views the temporary IP mode (Auto/Manual), subnet mask, and gateway. 81: Configures/views the temporary DNS address. 82: Saves temporary settings and views information about the current network.
105 54. [Time Sync] (Command: s n, 16) Transmission (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: [Off] 01: [On] * This feature only works when the monitor is in Master mode. * This feature does not work if the current time is not set. 57. [External Input Rotation] (Command: s n, 85) Sets the External Input Rotation feature.
106 60. [Brightness Scheduling] (Command: s s) ENGLISH Sets Brightness Scheduling. 61. [Multi Screen] Mode & Input (Command: x c) Saves and controls Multi Screen modes and inputs. Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 1 1. f1 to f6 (data reading) F1: Reads the 1st brightness schedule’s data F2: Reads the 2nd brightness schedule’s data. F3: Reads the 3rd brightness schedule’s data. F4: Reads the 4th brightness schedule’s data. F5: Reads the 5th brightness schedule’s data.
107 62. [Aspect Ratio] (Multi screen) (Command: x d) Transmission (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 01: C ontrols the Main input 02: C ontrols the Sub1 input 03: C ontrols the Sub2 input 04: C ontrols the Sub3 input Data2 00: F ull Screen 01: Original 65. Stop Video (Command: k x) Controls Stop Video. Transmission (k)(x)( )(Set ID)( )(Data)(Cr) Data 00: The Stop Video feature is on. 01: The Stop Video feature is off. * This feature only works in single input mode.
108 69. [Holiday Setting] (Command: s n, 9b) ENGLISH Sets holidays. Transmission 1. (s)(n)( )(Set ID)( )(9)(b)( ) (Data1)( )(Data2)( )(Data3)( ) (Data4)( )(Data5)( )(Data6)(Cr) 2. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)( )(Data2)(Cr) 3. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)(Cr) 1.
109 70. [UPnP] (Command: s n, 9c) 73. [Wi-Fi Lock] (Command: s n, 9f) Sets Wi-Fi Lock. Transmission (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) Data 00: [Off] 01: [On] Transmission (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) Data 00: W i-Fi Unlock 01: W i-Fi Lock Acknowledgment (n)( )(Set ID)( )(OK/NG)(9)(c)(Data)(x) * This feature may not be available for all models. * Changing UPnP mode results in a reboot.
110 75. [Play Backup Content] (Command: s n, a1) ENGLISH When there is no input signal, this feature automatically plays the content stored in the device or runs the set app. Transmission 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) 1. Disabling Play Backup Content. Data1 00: Off 2. Setting Play Backup Content to Auto Capture Images Data1 01: Auto Capture Images Data2 01: 30 minutes 02: 1 hour 03: 2 hours 04: 3 hours 3.
111 79. [Natural Size] (Command: s n, a5) Transmission (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) Data 00-64: Natural Size 0 - 100 Acknowledgment (n)( )(Set ID)( )(OK/NG)(a)(5)(Data)(x) * This feature may not be available for all models. 82. [Audio Out] (Command: s n, aa) Sets Audio Out to Off/Variable/Fixed.
112 85. [Apply to all inputs] (Command: s n, 52) ENGLISH Apply the video mode and low value of the current input to the same video value of all inputs. Transmission (s)(n)( )(Set ID)( )(5)(2)( )(Data)(Cr) Data 01: Apply Acknowledgment (n)( )(Set ID)( )(OK/NG)(5)(2)(Data)(x) * This feature may not be available for all models. * Other commands do not work for a certain time after applying. 86. [Timer Power On] Scheduling (Command: f d) Sets On Timer settings.
113 87. [Time to OFF] Scheduling (Command: f e) Transmission (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 1. To f1h ~ ffh, a1h ~ a6h (data reading) F1 ~ FF: Read data for the 1st to 15th times for Timer Power On. A1 ~ A6: Read data for the 16th to 21st times for Timer Power On. 2. e1h ~ efh, b1h ~ b6h (Deletes one index), e0h (Deletes all indexes) E0: Delete all Timer Power Off’s E1 ~ EF: Delete the 1st to 15th times for Timer Power Off.
114 91. Change SetID (Command: j x) ENGLISH Changes and checks SetID. 1. When it is a general LED model Transmission (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 Data2: 00 01 ~ 03 e8 (1~1000) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data1)(Data2)(x) 2. When it is another model (read only) Transmission (j)(x)( )(Set ID)( )(Data)(Cr) Data FF: Check the value of SetID The returned value is indicated as a value of hexadecimal numbers corresponding to the ASCII code value.
115 96. [Input Manager] (Command: s n, b1) Transmission (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) Data1 90: HDMI1 91: HDMI2 92: OPS/HDMI3/DVI-D 95: OPS/DVI-D 96: HDMI3/DVI-D 97: HDMI3/HDMI2/DVI-D 98: OPS 99: HDMI2/OPS C0: DISPLAYPORT C1: DISPLAYPORT/USB-C C2: HDMI3 C3: HDBaseT Data2 00: DTV 01: PC Acknowledgment (n)( )(Set ID)( )(OK/NG)(b)(1)(Data1)(Data2)(x) * This feature may not be available for all models. 97. [PC/OPS Power Control] (Command: s n, 8b) It sets the OPS/PC Power Control mode.
116 ENGLISH 102. Read Brightness Value (Command: m u) Checks the brightness value. Transmission (m)(u)( )(Set ID)( )(FF)(Cr) Acknowledgment (u)()(SetID)()(OK/NG)(Data1)(Data2)(Data3)(Data4) (Data5)(Data6)(Data7)(x) Data 1 00~64: Backlight PWM figure 0-100 Data 2 00~ff: The upper 1-byte of the value measured by the CA210. Data 3 00~ff: The lower 1-byte of the value measured by the CA210.
117 Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) Data 00: [Off] 01: [On] 111. [Color Calibration] (Command: s n, d6) Selects Colour Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (n)( )(Set ID)( )(OK/NG)(c)(3)(Data)(x) * This feature may not be available for all models. Acknowledgement (n)( )(Set ID)( )(OK/NG)(d)(6)(Data)(x) * It may not be supported depending on the model. 109. [Change Password] (Command: s n, a7) Changes password. 112.
118 ENGLISH 115. Waveform On/Off (Command: s n, e8) Controls the on/off function of the Waveform. Transmission (s)(n)( )(Set ID)( )(e)(8)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (n)( )(Set ID)( )(OK/NG)(e)(8)(Data)(x) * It may not be supported depending on the model. 116. False Color Mode (Command: s n, e9) Sets the False Color mode.
119 Transmission (s)(n)( )(Set ID)( )(d)(c)( )(Data)(Cr) Data 00: Gen Lock turned off 01: Gen Lock turned on Acknowledgment (n)( )(Set ID)( )(OK/NG)(d)(c)(Data)(x) * It may not be supported depending on the model. 123. [ULTRA HD Deep Color] (Command: s n, af) Sets the Ultra HD Deep Color mode for each input.
120 ENGLISH 127. Douser Open/Close (Command: s n, 8e) Sets the Douser open/close for the Cinema LED. Transmission (s)(n)( )(Set ID)( )(8)(e)( )(Data)(Cr) Data 00: Open 01: Close Acknowledgment (n)( )(Set ID)( )(OK/NG)(8)(e)(Data)(x) * It may not be supported depending on the model. 128. Video Position (Command: s n, 8f) Sets the video position for the Cinema LED.
121 ENGLISH TROUBLESHOOTING »» Each model may have different points to check. »» For information on your PC settings, refer to the Windows Help. Model corresponding to sentence color COMMON VIDEO WALL SMALL INCH ENCLOSURE OLED STRETCH TOUCH Issues Related to Use •• The power won’t turn on. -- Check if the power cord is correctly plugged into the power outlet.
122 ENGLISH •• The screen is displayed abnormally. -- Connect the signal cable that matches with the source input signal. -- Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered on. -- The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100L of water per minute and not from infiltration of moisture in the air into the set.
123 •• Screen has poor color resolution (16 colors). -- Use PC settings to set the color to 24 bits (True Color) or above. •• Screen color is unstable or mono-colored. -- Check the connection status of the signal cable. Or, re-insert the PC graphics card. •• Black spots or bright spots appear on the screen. -- Some pixels (red, green, blue, black) are visible on the screen due to the unique characteristics of the display panel. This is not a malfunction of the product.
124 ENGLISH Other Issues •• The power suddenly turned off. -- Check if the auto-off function is activated on the settings related time. -- Power source has not being supplied properly. See if the product power cord is connected properly. -- Check the power control settings. -- If the internal temperature of the enclosure rises, the power may shut down. Clean the heat exchanger or filter in the enclosure periodically. -- Check if the fan is working properly.
125 •• Touch does not respond. -- This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. -- Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. -- Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart your PC. -- If your PC and product are not connected using a signal cable, touch does not respond. Check the signal cable connection.
126 ENGLISH Image sticking •• After-image appears when the product is turned off. -- If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. -- When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for display products.
