OWNER’S MANUAL One:Quick Flex (MONITOR) Please read this manual carefully before operating your set and retain it for future reference. 43HT3WJ 43HT3WJ-B 43HT3WN www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS SAFETY PRECAUTIONS.................3 -- Precautions for the AC Adapter and Power.......4 -- Precautions for Moving the Product.......................6 -- Precautions for Installing the Product...................7 -- Precautions for Cleaning the Product....................9 -- Precautions for Using the Product.......................10 -- Precautions for Using the Remote control.......12 -- Precautions for Experiencing Image Retention..............................................
The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged. WARNING Indoor Use Only.
ENGLISH Precautions for the AC Adapter and Power WARNING •• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
CAUTION •• If the outlet, pins of the power plug, or AC adapter is covered with dust, be sure wipe and keep clean. -- Overheating due to layers of dust may cause a fire or electric shock. •• If the outlet, pins of the power plug, or AC adapter is covered with water, be sure wipe and keep clean. Additionally, Do not touch the power plug or AC adapter with wet hands. -- This may cause an electric shock. •• Do not turn the product on or off by plugging in or unplugging the power plug from the power outlet.
ENGLISH Precautions for Moving the Product WARNING •• Contact the service center before moving the product. -- It may cause electric shock and damage the product. •• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. -- You may be electrocuted or the product can be damaged. •• When moving the product, Do not shock the product and impact on the front panel of the product. -- You may be electrocuted or the product can be damaged.
WARNING •• Contact the service center before installing the product. -- It can cause electric shock and damage the product. •• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not put heavy objects on, or hang from, the product. -- If the product collapses or is dropped, you may be injured.
ENGLISH CAUTION •• Install the product where no Electromagnetic Interference occurs. •• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing.
WARNING •• Keep the product clean at all times. -- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
ENGLISH Precautions for Using the Product WARNING •• Do not use the product in any environment with excessively high temperatures or humidity. -- It may cause electrical shock or damage the product. •• If you use the product for a long period of time, take a rest from time to time to protect your vision. -- Extended viewing could result in impaired vision. •• Listening at high volume or using for a long time can cause damage to your hearing.
CAUTION •• This panel is an advanced product that contains millions of pixels. You may occasionally see pixel spots when viewing the screen. Since these deactivated pixels are not a defect, the performance and reliability of the product is not affected. •• Do not put or store inflammable substances near the product. -- There is a danger of explosion or fire. •• Keep the proper distance from the product. -- It can cause damage to your vision if you look at the product too closely.
ENGLISH Precautions for Using the Remote control WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may be injured. •• Make sure that children do not swallow the remote control batteries when you replace them. Keep batteries out of reach of children. -- If a child swallows a battery, consult a doctor immediately.
•• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a screen saver when using the monitor for a prolonged period of time. Product Disposal •• Do not dispose of this product with general household waste. •• Disposal of this product must be carried out in accordance to the regulations of your local authority.
ENGLISH ASSEMBLY AND PREPARATION CAUTION •• Always use genuine components to ensure safety and product performance. •• The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE •• The accessories provided with your product may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Desktop Stand ST-43HT Screw Diameter 6.0 mm x Pitch 1.0 mm x Length 28.0 mm (Diameter 0.2 inches x Pitch 0.03 inches x Length 1.
ENGLISH Floor Stand ST-431HF Screw Diameter 4.0 mm x Length 8.0 mm (Diameter 0.1 inches x Length 0.3 inches) Screw Diameter 4.0 mm x Length 10.0 mm (Diameter 0.1 inches x Length 0.3 inches) Screw Diameter 6.0 mm x Length 29.0 mm (Diameter 0.2 inches x Length 1.1 inches) Cable Clamp Stand Leg Cable Holder Hinge Cable Holder Safety Bar CAUTION •• The floor stand, ST-431HF is for use only with the model 43HT3WJ, 43HT3WN.
When the tip of the touch pen is damaged as shown in the figure, replace it with a tip provided as an accessory. The touch pen can be mounted on the back cover of the product.
ENGLISH Parts and Buttons The image may be different according to the model. Power On (Press) Quick Menu (Press 1) Menu Selection (Press 2) Power Off 3 (Press and Hold) Volume Control Menu Control 2 1 When the monitor is turned on, press the button one time. 2 You can use the function when you control menu. 3 Power off the monitor. Quick Menu Turns the power off. Accesses the main menu. Changes the input source. Close the quick menu.
ENGLISH Camera Camera Cover VOICE MIC IR CAM NOTE •• If you require a camera cover for security, it can be used after attaching the camera cover included. Use the cover after attaching it according to the Guide Line displayed.
ENGLISH Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www. kensington.com. Connect the Kensington security system cable between the monitor and a table. NOTE •• The Kensington security system is optional.
For proper ventilation, allow a clearance of 100 mm (3.9 inches) on each side and from the wall. Detailed installation instructions are available from your dealer, see the optional Tilt Wall Mounting Bracket Installation and Setup Guide. 100 mm (3.9 inches) 100 mm 100 mm 100 mm 100 mm To install your monitor on a wall, attach a wall mounting bracket (optional part) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
ENGLISH CAUTION •• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. •• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation. •• Do not over tighten the screws as this may damage the monitor and void your warranty. •• Use only screws and wall mounting brackets that meet the VESA standard.
Using One:Quick Air Mouse NOTE •• One:Quick Air Mouse is available only in One:Quick mode. The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
ENGLISH (POWER) Turns the monitor on or off. (MIC) This function is not supported. Number buttons Enter numbers. (One:Quick Mode) (Space) Press the spacebar. (One:Quick Mode) (Backspace) Press the backspace. (One:Quick Mode) (Volume Up/Down Button) Adjusts the volume level. (MUTE) Mutes all sounds. (Brightness) Adjusts the Brightness level. (Home) Activates the launcher. (One:Quick Mode) (Menu Select) Selects the menu. (Mouse_R) Mouse Right click.
You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * * feature. : a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.
ENGLISH NOTE •• For the best image quality, using the monitor with HDMI connection is recommended. •• To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a DVI-D/ HDMI cable. •• If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •• Sometimes red, green, or blue spots may appear on the screen. This is normal. •• Use a High Speed HDMI®/™ cable (shorter than 3 m (9.8 feet)).
ŮŮ Each model may have different points to check. ŮŮ For information on your PC settings, refer to the Windows Help. Issues Related to Use •• The power won’t turn on. -- Check if the power cord is correctly plugged into the power outlet. -- Try turning the power on after disconnecting the AC adapter and cleaning the contacting port. •• The ‘Unknown Product’ message appears when the product is connected. -- Check if the driver of PC(graphics card) has been installed.
ENGLISH Issues Related to Screen (Color) •• Screen has poor color resolution (16 colors). -- Use PC settings to set the color to 24 bits (True Color) or above. •• Screen color is unstable or mono-colored. -- Check the connection status of the signal cable. Or, re-insert the PC graphics card. •• Black spots or bright spots appear on the screen. -- Some pixels (red, green, blue, black) are visible on the screen due to the unique characteristics of the display panel.
•• Touch does not respond. -- Touch only works when Input is One:Quick Flex / USB-C. -- This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. -- Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. -- Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart your PC.
ENGLISH Image sticking •• After-image appears when the product is turned off. -- If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. -- When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for display products.
The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Video signal Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Maximum resolution HDMI1,2 / One:Quick Flex / USB-C (PC): 3840 x 2160 @ 60 Hz -- This may not be supported on some OS or graphic card types.
ENGLISH PC Specifications APU GPU System Memory Storage Device Input/ Output ports Bluetooth Wireless LAN Camera LAN AMD R1505G processor AMD embedded Graphics -- Dynamically allocated system memory is utilized for processing large amounts of graphical data. -- The amount of allocated memory depends on the amount of the system memory. DDR4 SODIMM 8 GB 128 GB SSD : 2 Port : 1 Port (RJ45): 1 Port Bluetooth 5.
Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 5725 to 5850 20 21 12 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 11.5 •• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. •• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.
ENGLISH HDMI / USB-C (PC) Support resolution Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 60 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 60 3840 x 2160 67.5 30 3840 x 2160 135 60 Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5 60 576/50p 31.25 50 720/50p 37.5 50 720/60p 45 60 1080/50i 28.1 50 1080/60i 33.
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
Supplier’s Declaration of Conformity The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. MODEL SERIAL NO. Trade Name LG Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, E-mail lg.environmental@lge.com Englewood Cliffs, NJ 07632 Temporary noise is normal when powering ON or OFF this device.
USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.1 www.lg.
2 ENGLISH CONTENTS SAFETY PRECAUTIONS.................4 -- Precautions for the AC Adapter and Power.......5 -- Precautions for Moving the Product.......................7 -- Precautions for Installing the Product...................8 -- Precautions for Cleaning the Product.................10 -- Precautions for Using the Product.......................11 -- Precautions for Using the Remote control.......13 -- Precautions for Experiencing Image Retention ........................................................
3 ENGLISH [Scheduler] [Editor] -- Group Manager 2.0.......................................................63 -- Gallery Mode.....................................................................66 -- ScreenShare.......................................................................67 -- LG Presenter.....................................................................68 Connect Screen Share Handover MANAGEMENT TOOLS............... 71 -- Control Manager.......................................................
4 ENGLISH SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
5 WARNING •• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification. -- Otherwise the product can be damaged, fire can occur or you may be electrocuted.
6 ENGLISH •• If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. -- Otherwise, this may cause a fire or electric shock due to damage to the product. •• Keep the power cord or AC adapter away from any heating devices. -- The cord coating may melt and cause fire or electric shock. •• Never disassemble, repair or modify the power cord or AC adapter. -- This may cause a fire or electric shock.
7 WARNING •• Contact the service center before moving the product. -- It may cause electric shock and damage the product. •• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. -- You may be electrocuted or the product can be damaged. •• When moving the product, do not shock or cause an impact on the front panel. -- You may be electrocuted or the product can be damaged. •• Use the correct number of people according to the weight of the product.
8 ENGLISH Precautions for Installing the Product WARNING •• Contact the service center before installing the product. -- It can cause electric shock and damage the product. •• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not put heavy objects on, or hang from, the product.
9 CAUTION ENGLISH •• Install the product where no Electromagnetic Interference occurs. •• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing.
10 ENGLISH Precautions for Cleaning the Product WARNING •• Keep the product clean at all times. -- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
11 WARNING •• Do not use the product in any environment with excessively high temperatures or humidity. -- It may cause electrical shock or damage the product. •• If you use the product for a long period of time, take a rest from time to time to protect your vision. -- Extended viewing could result in impaired vision. •• Listening at high volume or using for a long time can cause damage to your hearing.
12 ENGLISH •• Do not use high voltage electrical goods near the product (e.g., a bug zapper). -- This may result in product malfunction if it receives an electrical shock. •• If there is a gas leak, do not touch the outlet, and open the windows for ventilation. -- Otherwise, the product may cause fire or electric shock. •• If you drop the product or the case is broken, turn off the product and unplug the power cord.
13 WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may be injured. •• Make sure that children do not swallow the remote control batteries when you replace them. Keep batteries out of reach of children. -- If a child swallows a battery, consult a doctor immediately. •• Do not dispose of batteries in a fire.
14 ENGLISH Precautions for Experiencing Image Retention •• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a screen saver when using the monitor for a prolonged period of time. Product Disposal •• Do not dispose of this product with general household waste.
15 The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
16 ENGLISH (POWER) Turns the monitor on or off. Turns the monitor on. Turns the monitor off. Reduces power consumption by adjusting peak screen brightness. (INPUT) Selects the input mode. Used for viewing 3D video. (This function is not supported.) Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting. Toggles between numerical and alphabetical. (This function is not supported.) Deletes the entered numerical or alphabetical character.
17 ENGLISH Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) , After selecting the menu, select and adjust functions. (BACK) Returns to the previous level. Closes the menu. Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu. You can choose to turn TILE Mode on/off.
18 ENGLISH MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * * feature. : a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.
19 NOTE CAUTION •• Connect the signal input cable and tighten it by turning the screws clockwise. •• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen. •• Avoid displaying static images on the screen for a long period of time to prevent image retention. Use a screensaver if possible. •• A wireless communication device near your monitor can affect the image.
20 ENGLISH Connecting Multiple Monitors •• Images may differ according to the model. To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product.
21 NOTE SETTINGS Home Global Buttons •• •• •• [MOBILE URL]: Provides information necessary to access the monitor set through an external device's browser. With this feature, you can view QR code and URL information. In addition, by accessing the URL, you can also run Content Manager and Group Manager 2.0, and Control Manager. (This feature is optimized for Google Chrome.
22 ENGLISH Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •• [Simple Configuration]: automatically sets [Tile ID] based on the connection direction of the set RS232C. -- When the [Set ID] of the connected set is complete, the performance of [Simple Configuration] is guaranteed only for the master set ([Set ID] 1).
23 [Server Setting] •• CMS Server •• Control Server [Fail Over] [Ez Setting] [Fail Over] Set the priority of the input devices when a fault occurs. Automatically play the content stored in the device or run the set app. •• [On/Off]: Turns [Fail Over] on or off. •• [Input Priority]: Set the priority of input sources for fail over. •• [Backup via storage]: W hen there is no input signal, this feature automatically plays the content stored in the device or runs the set app.
24 NOTE ENGLISH •• If the status regarding any of the following items changes or becomes abnormal, a status message can be sent. -- 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is sent. -- 2. Temp. Sensor Validation: An email is sent if there is no temperature sensor connected, if the communication status of the temperature sensor is unknown, or if the information provided by the chip provider is abnormal. -- 3.
25 [Play via URL] •• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by accessing the specified URL. •• [Save]: Save the specified URL. •• [Reboot to Apply]: Restarts the monitor set after saving the specified URL. •• [Reset]: Reset to initial settings. NOTE •• This feature does not apply when [Screen Rotation] is enabled, and using this feature disables [Preview].
26 [LG ConnectedCare (Signage 365 Care)] ENGLISH [Ez Setting] [LG ConnectedCare (Signage 365 Care)] You can install the LG ConnectedCare (fault diagnosis) solution for fault diagnosis and prediction service. •• [Install]: Installs the LG ConnectedCare solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the LG ConnectedCare solution. -- Account Number: The number assigned when the LG ConnectedCare solution is registered.
27 [Multi Screen] PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode NOTE •• In multi-screen mode, the DP daisy chain feature is not supported. •• The number of split screens you can have may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
28 Changing Screen Input ENGLISH Press the button on the top right of each split screen to select the desired input. NOTE •• Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first. •• The PIP mode works only when External Input Rotation is set to Off and Screen Rotation is set to Off or 180.
29 [Leveler Tool] Check the tilt of the product •• The bubble and angle indicator in the leveler show the degree of tilt of the product. •• The leveler and angle indicator on the left side of the screen show the degree of left or right tilt. •• The leveler and angle indicator on the right side of the screen show the degree of front or back tilt. NOTE •• When the product is tilted more than 5 degrees in any direction, a flashing arrow indicates the direction to adjust the product to make it level.
30 ENGLISH --> Press the blue button on the remote control to end the timer. --> The UI automatically disappears 10 minutes after the timer ends. --> The product may turn off while the timer is still in operation due to the auto-off and power saving settings. NOTE •• If the No Signal image has been downloaded, turning on [Meeting Guide Screen] will display the downloaded image first when there is no signal.
31 [Power] [Power] [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. •• You can set this option to [On] or [Off]. •• If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •• If you set this feature to [Off], the 15 Min Force Off feature is disabled. •• It is recommended that you set this feature to [Off] if you intend to use the product for long periods of time as the feature turns the power of the product off.
32 [PM Mode] ENGLISH •• [Power Off (Default)]: Set the normal DC off mode. •• [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. •• [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
33 [Power Indicator] [Power On/Off History] Display the device's power on/off history. [Network] [General] [Network] [Wired Connection (Ethernet)] •• Wired Connection: Connects the monitor to a local area network (LAN) via the LAN port and configures wired network settings. Only wired network connections are supported. After setting up a physical connection, the display will automatically connect without any adjustments on most networks.
34 [LAN Daisy Chain] ENGLISH •• LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. •• However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection. [SoftAP] If you set up a SoftAP, you can connect many devices via a Wi-Fi connection without a wireless router and use wireless Internet.
35 Tips for Network Settings NOTE •• If you want to access the Internet directly on your display, the INTERNET connection should always be on. •• If you cannot access the Internet, check the network conditions from a PC on your network. •• When you use Network Setting, check the LAN cable or check if DHCP in the router is turned on. •• If you do not complete the network settings, the network may not function correctly. CAUTION •• Do not connect a modular phone cable to the LAN port.
36 Tips for When Configuring Wireless Network Settings ENGLISH •• The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices. •• The wireless network service may run slowly depending on the surrounding wireless environment. •• Some devices may have a network traffic jam if any local home networks are turned on.
37 [StandBy] [Duration] •• You can select from among 1 - 10 min / 20 min / 30 min / 60 min / 90 min / 120 min / 180 min / 240 min. •• This option is available only when [Repeat] is set to [On]. •• The ISM function is performed for the set time. [Repeat Day] •• You can set the date. •• This option is available only when [Repeat] is set to [Schedule]. [Start Time] •• Set the Start time. •• This option is available only when [Repeat] is set to [Schedule].
38 [User Video Download] ENGLISH •• In order to download a video, there must be a video file in the “ISM” folder on your USB storage device. •• Delete the existing contents stored on the internal memory before downloading a new video file. •• Supported video file formats: “MP4”, “AVI”, “FLV”, “MKV”, “MPEG”, “TS” •• You can download only 1 video. •• If a video is deleted or does not exist, the default video is used.
39 [Advanced Setting] [Advanced Setting] [Beacon] •• This option enables BLE Beacon, one of Bluetooth 4.0's features. •• Beacon Mode (On/Off Toggle): enables the Beacon feature. •• The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. •• iBeacon -- Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2. Field2: 2byte hex value (4 digits) 3. Field3: 2byte hex value (4 digits) 4. Field4: 2byte hex value (4 digits) 5.
40 [Control Interface] ENGLISH Devices connected to the display can be controlled via the interface. •• [PC/OPS Power Control]: Enable you to control the power of PC or OPS as you turn the display on and off. -- [Disable]: Disable [PC/OPS Power Control]. -- [Sync(On)]: Set the PC/OPS power to be turned on when the display is turned on. -- [Sync(On/Off)]: Set the PC/OPS power to be turned on when the display is turned on and set the PC/OPS power to be turned off when the display is turned off.
41 [Input Manager] ENGLISH You can set the PC or DTV label for each external input. [SIMPLINK Setup] •• When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. •• [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E]. •• [Standby]: Sets the scenarios for sending and receiving the OpStandBy (0x0c) command.
42 ENGLISH •• Auto Discovery: The ability to locate other Crestron equipment in the network •• SSL: Communication security with server can be established. The following items are meaningful only at SSL on -- User, Password: When the Authentication function is turned on on the server, User and Password must be entered to connect with the server. -- Verify Certificate: A feature that checks whether a certificate installed on a server is valid.
43 ENGLISH Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. •• [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment. •• [General]: Display the picture at normal contrast, brightness, and sharpness. •• [APS]: Adjust the screen brightness to reduce power consumption.
44 [Customize] ENGLISH •• [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. •• [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •• [LED Light]: Adjust screen brightness by tuning the LED Light. Higher values increase brightness. •• [Contrast]: Adjust the difference between the light and dark areas of the picture.
45 ENGLISH •• [Picture Option]: Customize the picture options. -- [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. -- [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. -- [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen.
46 [Aspect Ratio] ENGLISH [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. •• [Full]: Stretch the picture to fill the screen. •• [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation] [Screen Rotation] •• When turning the product on for the first time, the screen automatically rotates once depending on the installation environment.
47 [Advanced Setting] [Advanced Setting] NOTE • This feature works in SDI and SFP+. [Genlock] When the Genlock signal is connected to the REF IN port and the Genlock feature is turned on, the monitor can use the video signal synchronisation feature. [UHD Deep Color] If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu.
48 ENGLISH 1 1 2 2 3 3 4 4 5 5 When Master is selected No. 1 Item [Tiling Type] When Slave is selected Description Select and set the mode according to the installation type of your Signage. •• Stand-alone: Select and use this mode when you use only one unit. •• Video Wall: Select and use this mode when using two or more multi-screen configurations. This mode requires advanced settings. 2 3 [Detail Settings] Select Master or Slave.
49 [Energy Saving] •• [Smart Energy Saving]: Automatically adjust the brightness of the screen according to the brightness of the picture to save energy. -- [On]: Enable the Smart Energy Saving feature. -- [Off]: Disable the Smart Energy Saving feature. •• [Brightness Control]: Adjust the brightness of the screen to save energy. -- [Auto:] Automatically adjust the brightness of the screen according to ambient light. -- [Off]: Disable energy saving.
50 [Adjust (RGB-PC)] ENGLISH Set PC display options in RGB mode. •• Intelligent Auto : Select Enable auto-tuning for the first recognized resolution of the RGB input. •• [Set Automatically]: Sets the screen position, clock, and topology to be automatically adjusted. The image may display unstable for a few seconds while the configuration is in progress. •• [Resolution]: Choose from 1024 x 768, 1280 x 768, 1360 x 768 resolutions.
51 ENGLISH Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. •• [Standard]: This sound mode works well for content of all types. •• [Cinema]: Optimize sound for watching movies. •• [Clear Voice III] Enhance voices so they can be heard more clearly. •• [Sports]: Optimize sound for watching sports. •• [Music]: Optimize sound for listening to music.
52 [Sound Out] ENGLISH [Sound] [Sound Out] •• [Internal Speaker] / [External Speaker]: You can output audio either through your Signage monitor's internal speaker or through an external speaker connected to it. -- [Use Speaker Sound]: Enables you to turn the speaker on and off. If you are using an external audio device, turning off this feature allows you to play sound through the external audio device only. •• [SIMPLINK External Speaker]: This function connects Home Theater device by SIMPLINK.
53 [Audio Out] [Audio Out] [AV Sync Adjustment] [Sound] [AV Sync Adjustment] This feature adjusts audio timing to synchronize video and audio. •• [External Speaker] (0~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. The larger the number is, the slower the voice output is than the default value. •• [Internal Speaker] (0~15): Adjust the sync of sound from the internal speakers.
54 ENGLISH Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.
55 [Change Password] 1 Enter your current password. 2 Enter a new 6-digit password. 3 Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •• Enter your company account code to apply the corresponding enterprise settings. •• When your code has been entered, the monitor set gets reset, thereby applying the corresponding enterprise settings. •• This feature does not get activated if a code has already been entered.
56 ENGLISH CONTENT MANAGER Web Login •• Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. -- Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •• URL: https://set ip:3777 •• You can check the initial password in -> [Mobile URL] menu.
57 [Delete] screen. 2 Select the content you wish to delete. 3 Click [Delete] in the upper right-hand corner of the screen. 4 You can see that the content has been deleted. [Filter / Sort] 1 Click [Filter / Sort] in the upper right-hand corner of the screen. 2 1) Choose your desired sort criterion to sort content files either by file name or in the order they have been played (the most recently played file shown at the top of the list).
58 [Scheduler] ENGLISH (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] 1 Click [New Schedule] in the upper right-hand corner of the screen. 2 Choose between [Playlist] and [Input Source]. 3 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of.
59 [Delete Schedule] Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] 1 When you have registered schedules, click [Calendar View]. 2 You can see that the schedules registered are displayed in the form of a timetable. [Distribute] 1 Click [Distribute] in the upper right-hand corner of the screen. 2 Go to the Group Manager app to distribute the created schedules.
60 Supported Photo & Video Files ENGLISH NOTE •• Subtitles are not supported. •• The photo feature is not supported in OLED model. Supported video codecs Extension .asf, .wmv Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) Video Xvid (excluding 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS Video H.
61 Supported Photo File Formats Format .jpeg, .jpg, .jpe JPEG .png PNG .bmp BMP Resolution •• Minimum: Min: 64 x 64 •• Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) •• Minimum: Min: 64 x 64 •• Maximum: 5760 (W) x 5760 (H) •• Minimum: Min: 64 x 64 •• Maximum: 1920 (W) x 1080 (H) Tips for using USB storage devices •• Only USB storage devices are recognized. •• USB storage devices connected to the monitor through a USB hub may not work properly.
62 ENGLISH •• If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. •• If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •• If the USB storage device does not work properly, remove it and connect it again. •• If the USB storage device is connected in Standby Mode, a specific hard disk will automatically be loaded when the display is turned on.
63 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device. [Master] •• Add, edit, and delete group. •• Clone your device's settings data. •• Distribute [Schedule] and [Playlists] on a group basis. •• All monitor sets initially come in Master mode.
64 [GROUP MANAGEMENT] ENGLISH •• Creating a New Group 1. C lick [Add New Group]. 2. E nter a group name. 3. C lick [Add Device], select the devices you wish to add to the group, and add them. 4. C lick [Done], and you will see that a new group has been created. •• Editing a Group 1. C lick the group you wish to edit. 2. A dd a new device by using [Add Device]. 3. D elete a device by using [Delete Device]. 4.
65 [Setting Data Cloning] [Content Distribute] 1 2 3 4 Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute]. Run the Content Manager app on the slave sets and check that the content has been distributed. How to Use •• Monitor: Run, add, delete or edit app on the home screen.
66 ENGLISH Gallery Mode This mode allows you to appreciate the natural environment and famous paintings. Open the [Gallery Mode] app. •• You can click and play the representative theme image that appears in the middle of the screen, or click the theme preview image that appears at the bottom of the screen to play. •• You can also go to [MY THEMES] at the top right of the screen and set the order of the themes to play.
67 This feature allows the screen of a user's device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] 1 Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right. 2 Once the connection is established, Screen Share between the user device and the monitor is enabled.
68 ENGLISH LG Presenter This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways. -- Connect: Enter the PIN code to connect your Signage device to the Client. -- Screen Share: Share the PC screen of the connected Client with your Signage device.
69 Connect ENGLISH On Signage [LG Presenter] On PC 1 2 3 4 Go to www.lge.com/LGP to download the Client. Install and run the downloaded Client. Enter the username you want and press the button. Select either auto search or manual search to connect your device. Auto search -- When the list of Signage devices found in the network appears, select the one you want to connect to.
70 Screen Share ENGLISH 1 Select the screen you want to share and press the “Share” button. 2 To leave Screen Share, press the [STOP] button. CAUTION •• if Screen Share does not work or won’t connect to the Signage device, check the firewall settings on your PC. Handover PC1: The PC where the client currently connected to your Signage device is running. PC2: The PC you want to connect to the Signage device connected to PC1 On PC2 1 Run Client program to connect Signage that PC1 is connected to.
71 Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function •• [Dashboard]: Display a summary of the product's status and provides links to each page. •• [Display & sound]: Provides features such as Screen Brightness, Sound, Input, and Reboot. •• [Time & Date]: Enable/disable Set Automatically feature and displays/changes the time set for the product.
72 ENGLISH Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT RS-232C IN RS-232C IN RS-232C IN [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each monitor is identified by a Set ID. Setting [Picture ID] allows you to only use the remote control with monitors with a [Set ID] that matches the [Picture ID].
73 •• This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product. For a PC that supports USB-C, use a USB-C cable to connect this product to the PC and control the PC using the touch screen. If your product is equipped with OPS, you can also control the OPS by touching the screen of the product.
74 ENGLISH SMART CALIBRATION •• This only applies to certain models. How to Run [Smart Calibration] 1 Set the Set ID of each set. 2 Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original]. -- [Optimal Target]: Set the optimal color value of the installed set as the target. -- Please set the target to 3,000K in the broadcasting station environment.
75 [Manual Calibration] •• [Screen Split]: Set the manual adjustment area. •• [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5 ENGLISH You can manually adjust the color of the selected location.
76 ENGLISH IR CODE •• All models do not support the HDMI/USB function. •• Some key codes may not be supported depending on the model.
77 Code (Hex) (Settings/Menu) Function Remarks Remote control button 99 Auto Configuration Remote control button 40 (Up) Remote control button 41 (Down) Remote control button 06 (Right) Remote control button 07 (Left) Remote control button 44 28 (OK) (BACK) Remote control button Remote control button 7B Tile Remote control button 5B Exit Remote control button 72 Picture ID On (red) Remote control button 71 Picture ID Off (green) Remote control button 63 Yellow Remote cont
78 ENGLISH CONTROLLING MULTIPLE PRODUCTS •• This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •• Images may differ according to the model. Connect the RS-232C cable as shown in the picture. The RS-232C protocol is used for communication between the PC and product.
79 Baud Rate: 9600 BPS Data Length: 8 bits Parity Bit: None Stop Bit: 1 bit Flow Control: None Communication Code: ASCII NOTE •• When using 3-wire connections (non-standard), an IR daisy chain cannot be used. •• Be sure to only use the provided gender to connect properly. •• When you have daisy-chained multiple Signage products to control them simultaneously, if you attempt to turn on/off the master device in a continuous manner, some products may not turn on.
80 ENGLISH Command Reference List Command Data (Hexadecimal) 1 2 k x k a b c 00 to 02 See Select Input See [Aspect Ratio] 01 02 03 [Power] Select Input [Aspect Ratio] 04 [Brightness Control] j q 00 to 04 05 06 07 08 09 10 11 12 13 14 15 [Picture Mode] [Contrast] [Brightness] [Sharpness] [Color] [Tint] [Color Temperature] [Balance] [Sound Mode] [Mute on] Volume Control [Current Time] 1 (year/month/ day) [Current Time] 2 (hour/minute/ second) [No Signal Power Off (15 Min)] [No IR Power Off (4
81 Command 2 f j j j s s s m k d d d d z m n o x y z g d d z i j FF 00 to FE 00 to FE 00 to FE 00 to 7F 00 to 7F 00 to 7F 00 to 64 00 to 01 00 to FF FF See [Tile ID] 00 to 01 See [DPM] / [DPM (Standby Mode)] 26 27 28 29 30 31 32 33 34 35 36 37 38 [Software Version] [White Balance] Red Gain [White Balance] Green Gain [White Balance] Blue Gain [White Balance] Red Offset [White Balance] Green Offset [White Balance] Blue Offset [Backlight] [Screen Off] [Tile Mode] Check [Tile Mode] [Tile ID] [Natural Mode
82 Command ENGLISH Data (Hexadecimal) 1 2 [Power On Status] Wired [Wake On LAN] / [Wake On LAN (Networked Standby Mode)] t r 00 to 02 f w 00 to 01 53 [Screen Rotation] t h 00 to 03 54 [Time Sync] s n, 16 00 to 01 55 [Contents Sync] t g 00 to 01 56 [LAN Daisy Chain] s n, 84 00 to 01 57 [External Input Rotation] s n, 85 00 to 03 58 [Beacon] s n, 88 00 to 01 59 [Brightness Scheduling] Mode s m 00 to 01 60 [Brightness Scheduling] s s See [Brightness Scheduling]
83 Command 2 Data (Hexadecimal) 74 [Screen Share Lock] s n, a0 00 to 01 75 [Backup via Storage] s n, a1 See [Backup via Storage] 76 [Digital Audio Input] s n, a2 00 to 01 77 [Booting Logo Image] s n, a3 00 to 01 78 [SoftAP] s n, a4 00 to 01 79 [Natural Size] s n, a5 00 to 64 80 Play Saved Internal Media s n, a8 See Playback of Saved Internal Media 81 [No Signal Image] s n, a9 00 to 01 82 [Audio Out] s n, aa 00 to 02 s n, 0b 00 to 01 d s f f s s s j s s s s
84 Command ENGLISH 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 [Frame Control] [Average Picture Level Auto Control] Read Brightness Value [Screen Fault Detection] [Stereo Mode] [HDR Picture Mode] [Dynamic Tone Mapping] [LED Local Dimming] [USB2 to HDBaseT] [Change Password] [Brightness Range Adjustment] [Color Calibration] [Quiet Mode] Automatic adjustment Horizontal location Vertical location Horizontal Size Intelligent Auto Data (Hexadecimal) 1 s 2 n, b7 00 to 01 s n,
85 Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to 3E8H) under Settings in the OSD menu. Selecting '00H' for Set ID allows the simultaneous control of all connected monitors.
86 01. [Power] (Command: k a) ENGLISH E8: SI App F0 : SDI 1 F1 : SDI 2 F2 : SDI 3 F3 : SDI 4 F4 : SDI DUAL 12 F5 : SDI DUAL 34 F6 : SDI QUAD AUTO F7 : SDI QUAD 2SI F8 : SDI QUAD SQUARE F9 : SDI QUAD VIEW Controls the power on/off status of the monitor. Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [On] 02: Restart Acknowledgment (a)( )(Set ID)( )(OK/NG)(Data)(x) * The Acknowledgment signal is returned properly only when the monitor is fully powered on.
87 05. [Picture Mode] (Command: d x) Transmission (d)(x)( )(Set ID)( )(Data)(Cr) Data 00: [Mall/QSR] 01: [General] 02: [Gov./Corp.] 03: [Transportation] 04: [Education] 05: [Expert1] 08: [APS] 11: [Calibration] 12: [Hospital] Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) * Some picture modes may not be available for all models. 06. [Contrast] (Command: k g) Adjusts the screen contrast.
88 10. [Tint] (Command: k j) ENGLISH Adjusts the screen tints. Transmission (k)(j)( )(Set ID)( )(Data)(Cr) Data 00-64: Tint Red 50-Green 50 Acknowledgment (j)( )(Set ID)( )(OK/NG)(Data)(x) 11. [Color Temperature] (Command: x u) 13. [Sound Mode] (Command: d y) Selects a sound mode.
89 Sets the Clock 1 (year/month/day) values and Auto Time. Transmission 1. (f)(a)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) 2. (f)(a)( )(Set ID)( )(0)(0)( )(Data1)(Cr) 1. When setting Clock 1 (year/month/day) Data1 00-: 2010 Data2 01-0C: January - December Data3 01-1F: 1-31 * The minimum and maximum values for Data1 differ depending on the product's release year. * Enter "fa [Set ID] ff" to view Clock 1 (year/month/day) settings. 2.
90 21. [Default] Settings (Command: f k) ENGLISH Executes Reset. (Initialize Screen can only be executed in RGB input mode.) Transmission (f)(k)( )(Set ID)( )(Data)(Cr) Data 00: [Picture Reset] 02: [Reset to Initial Settings] Acknowledgment (k)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models. 22. Current Temperature (Command: d n) Checks the current temperature of the product.
91 27. [White Balance] Red Gain (Command: j m) 30. [White Balance] Red Offset (Command: s x) Adjusts the red offset value for white balance. Transmission (j)(m)( )(Set ID)( )(Data)(Cr) Data 00-FE: R ed Gain 0-254 FF: C hecks red gain value Transmission (s)(x)( )(Set ID)( )(Data)(Cr) Data 00-7F: R ed Offset 0-127 FF: C hecks red offset value Acknowledgment (m)( )(Set ID)( )(OK/NG)(Data)(x) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) 28.
92 33. [Backlight] (Command: m g) ENGLISH Adjusts the backlight brightness. Transmission (m)(g)( )(Set ID)( )(Data)(Cr) Data 00-64: Backlight 0-100 Acknowledgment (g)( )(set ID)()(OK/NG)(Data)(x) 36. [Tile Mode] Check (Command: d z) Checks the tile mode.
93 39. [DPM] / [DPM (Standby Mode)] (Command: f j) Transmission (f)(j)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 02: 1 0 seconds 04: 1 minute 05: 3 minutes 06: 5 minutes 07: 1 0 minutes 42. [Fail Over] Mode (Command: m i) Selects a sound mode. Transmission (m)(i)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [Auto] 02: [ User Setting] Acknowledgment (i)( )(Set ID)( )(OK/NG)(Data)(x) Acknowledgment (j)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models. 43.
94 44. Remote Control Key Lock (Command: t p) ENGLISH Configures the settings of the product's remote control key. Transmission (t)(p)( )(Set ID)( )(Data)(Cr) Data 00: Unlocks all keys 01: Locks all keys except Power key 02: Locks all keys Acknowledgment (p)( )(Set ID)( )(OK/NG)(Data)(x) * When the monitor is turned off, the power key works even in the locks on all of the keys (02) mode. 45. [Local Key Operation Lock] (Command: t o) Configures the local key operation settings of the product.
95 09 (when checking the fan speed) Acknowledgement (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) …(DataN_1)(DataN_2)(x) Data1_1:00~ff: First fan speed top 1 Byte Data1_2: 00~ff: First fan speed bottom 1 Byte … DataN_1: 00~ff: Nth fan speed top 1 Byte DataN_2: 00~ff: Nth fan speed bottom 1 Byte Fan Speed: Hex 0~2008, Decimal 0~8200 * The data number (N) may vary depending on the model. * This feature may not be available for all models. 48. [PM Mode] (Command: s n, 0c) Sets the PM mode.
96 ENGLISH 50. [Network Setting] (Command: s n, 80 or 81 or 82) Configures network and DNS settings. Transmission (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) (Data3)( )(Data4)( )(Data5)(Cr) Data1 80: Configures/views the temporary IP mode (Auto/Manual), subnet mask, and gateway. 81: Configures/views the temporary DNS address. 82: Saves temporary settings and views information about the current network.
97 54. [Time Sync] (Command: s n, 16) Transmission (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: [Off] 01: [On] * This feature only works when the monitor is in Master mode. * This feature does not work if the current time is not set. 57. [External Input Rotation] (Command: s n, 85) Sets the External Input Rotation feature.
98 60. [Brightness Scheduling] (Command: s s) ENGLISH Sets Brightness Scheduling. 61. [Multi Screen] Mode & Input (Command: x c) Saves and controls Multi Screen modes and inputs. Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 1 1. f1 to f6 (data reading) F1: Reads the 1st brightness schedule’s data F2: Reads the 2nd brightness schedule’s data. F3: Reads the 3rd brightness schedule’s data. F4: Reads the 4th brightness schedule’s data. F5: Reads the 5th brightness schedule’s data.
99 62. [Aspect Ratio] (Multi screen) (Command: x d) Transmission (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 01: C ontrols the Main input 02: C ontrols the Sub1 input 03: C ontrols the Sub2 input 04: C ontrols the Sub3 input Data2 00: F ull Screen 01: Original Acknowledgment (d)( )(Set ID)( )(OK/NG)(Data1)(Data2)(x) * This feature may not be available for all models. 65. Stop Video (Command: k x) Controls Stop Video.
100 69. [Holiday Setting] (Command: s n, 9b) ENGLISH Sets holidays. Transmission 1. (s)(n)( )(Set ID)( )(9)(b)( ) (Data1)( )(Data2)( )(Data3)( ) (Data4)( )(Data5)( )(Data6)(Cr) 2. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)( )(Data2)(Cr) 3. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)(Cr) 1.
101 70. [UPnP] (Command: s n, 9c) 73. [Wi-Fi Lock] (Command: s n, 9f) Sets Wi-Fi Lock. Transmission (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) Data 00: [Off] 01: [On] Transmission (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) Data 00: W i-Fi Unlock 01: W i-Fi Lock Acknowledgment (n)( )(Set ID)( )(OK/NG)(9)(c)(Data)(x) * This feature may not be available for all models. * Changing UPnP mode results in a reboot.
102 75. [Backup via Storage] (Command: s n, a1) ENGLISH Sets Backup via Storage. Transmission 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) 1. Disabling Backup via Storage. Data1 00: Off 2. Setting Backup via Storage to Auto Data1 01: Auto Data2 01: 30 minute 02: 1 hour 03: 2 hours 04: 3 hours 3. Setting Backup via Storage to Manual Data1 02: Manual 4. Setting Backup via Storage to SuperSign Content Data1 03: SuperSign Contents 5.
103 79. [Natural Size] (Command: s n, a5) Transmission (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) Data 00-64: Natural Size 0 - 100 Acknowledgment (n)( )(Set ID)( )(OK/NG)(a)(5)(Data)(x) * This feature may not be available for all models. 82. [Audio Out] (Command: s n, aa) Sets Audio Out to Off/Variable/Fixed.
104 85. [Apply to all inputs] (Command: s n, 52) ENGLISH Apply the video mode and low value of the current input to the same video value of all inputs. Transmission (s)(n)( )(Set ID)( )(5)(2)( )(Data)(Cr) Data 01: Apply Acknowledgment (n)( )(Set ID)( )(OK/NG)(5)(2)(Data)(x) * This feature may not be available for all models. * Other commands do not work for a certain time after applying. 86. [Timer Power On] Scheduling (Command: f d) Sets On Timer settings.
105 87. [Time to OFF] Scheduling (Command: f e) Transmission (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 1. f1h to f7h (data reading) F1: Reads the 1st Timer Power Off’s data F2: Reads the 2nd Timer Power Off’s data F3: Reads the 3rd Timer Power Off’s data F4: Reads the 4th Timer Power Off’s data F5: Reads the 5th Timer Power Off’s data F6: Reads the 6th Timer Power Off’s data F7: Reads the 7th Timer Power Off’s data 2.
106 91. Change Setid (Command: j x) ENGLISH Changes and checks Setid. 1. When it is a general LED model Transmission (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 Data2 : 00 01 ~ 03 e8 (1~1000) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data1)(Data2)(x) 2. When it is another model (read only) Transmission (j)(x)( )(Set ID)( )(Data)(Cr) Data FF: Check the value of Setid The returned value is indicated as a value of hexadecimal numbers corresponding to the ASCII code value.
107 96. [Input Manager] (Command: s n, b1) Transmission (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) Data1 90: HDMI1 91: HDMI2 92: OPS/HDMI3/DVI-D 95: OPS/DVI-D 96: HDMI3/DVI-D 97: HDMI3/HDMI2/DVI-D 98: OPS 99: HDMI2/OPS C0: DISPLAYPORT C1: DISPLAYPORT/USB-C C2: HDMI3 C3: HDBaseT Data2 00: DTV 01: PC Acknowledgment (n)( )(Set ID)( )(OK/NG)(b)(1)(Data1)(Data2)(x) * This feature may not be available for all models. 97. [PC/OPS Power Control] (Command: s n, 8b) It sets the OPS/PC Power Control mode.
108 ENGLISH 102. Read Brightness Value (Command: m u) Checks the brightness value. Transmission (m)(u)( )(Set ID)( )(FF)(Cr) Acknowledgment (u)()(SetID)()(OK/NG)(Data1)(Data2)(Data3)(Data4) (Data5)(Data6)(Data7)(x) Data 1 00~64: Backlight PWM figure 0-100 Data 2 00~ff: The upper 1-byte of the value measured by the CA210. Data 3 00~ff: The lower 1-byte of the value measured by the CA210.
109 Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) Data 00: [Off] 01: [On] 111. [Color Calibration] (Command: s n, d6) Selects Colour Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (n)( )(Set ID)( )(OK/NG)(c)(3)(Data)(x) * This feature may not be available for all models. Acknowledgement (n)( )(Set ID)( )(OK/NG)(d)(6)(Data)(x) * It may not be supported depending on the model. 109. [Change Password] (Command: s n, a7) Changes password. 112.
110 ENGLISH 113. Automatic adjustment (Command: j u) Automatically adjusts image location and shake. (Only be executed in RGB-PC input mode.) Transmission (j)(u)( )(Set ID)( )(Data)(Cr) Data 01: On Acknowledgement (u)( )(Set ID)( )(OK/NG)(Data)(x) * It may not be supported depending on the model. 114. Horizontal location (Command: f q) Adjust the screen horizontal location. (Only be executed in RGB-PC input mode.) * However, the operating range varies depending on the RGB input resolution.
111 ENGLISH TROUBLESHOOTING »» Each model may have different points to check. »» For information on your PC settings, refer to the Windows Help. Model corresponding to sentence color COMMON TOUCH SMALL INCH ENCLOSURE OLED STRETCH VIDEO WALL Issues Related to Use •• The power won’t turn on. -- Check if the power cord is correctly plugged into the power outlet.
112 ENGLISH •• The screen is displayed abnormally. -- Connect the signal cable that matches with the source input signal. -- Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered on. -- The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100L of water per minute and not from infiltration of moisture in the air into the set.
113 Issues Related to Screen (Color) Issues Related to Sound •• There is no sound output. -- See if the audio cable is connected properly. -- Adjust the volume of the product or external device. -- See if the sound is set properly. •• Sound is too dull. -- Select the appropriate equalizer sound. •• Sound is too low. -- Adjust the volume of the product or external device. •• For some models, you will need to purchase external speakers separately since they do not have speakers built-in.
114 Other Issues ENGLISH •• The power suddenly turned off. -- Check if the auto-off function is activated on the settings related time. -- Power source has not being supplied properly. See if the product power cord is connected properly. -- Check the power control settings. -- If the internal temperature of the enclosure rises, the power may shut down. Clean the heat exchanger or filter in the enclosure periodically. -- Check if the fan is working properly.
115 Issues Related to Touch ENGLISH •• Touch does not respond. -- This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. -- Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. -- Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart your PC. -- If your PC and product are not connected using a signal cable, touch does not respond.
116 Image sticking ENGLISH •• After-image appears when the product is turned off. -- If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. -- When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for display products.
USER GUIDE One:Quick http://partner.lge.
2 ENGLISH CONTENTS SIGN IN........................................3 [Audio Recording] FIRST USE....................................4 [File] [File sharing] [Language] [User Guide] [Location] [One:Quick Share] [Network] [Guide Screen] [Change Password] [Terms and Conditions] Virtual keyboard HOME DASHBOARD...................9 LAUNCHER............................... 11 --User Account............................................................... 12 --Quick Setting...................................
3 * Software-related content is subject to change without notice based on product feature upgrades. SIGN IN 1 Select Windows account (default account Administrator, User). 2 Password is not needed for the first log-in. NOTE • It’s available to log-in using the password you set with the administrator account on the initial setup. • When you swipe up from the bottom of the Windows screen, the login screen is activated.
4 ENGLISH FIRST USE [Language] 1 One:Quick initial setup after Windows login 2 One:Quick language setting. NOTE • If you go to the next setting without selecting a language, it will be set to English, which is the default. [Location] Select the country and time zone to set the location.
5 [Network] [Guide Screen] Set the weather widget, location, and wallpaper image on the guide screen. NOTE • Guide screen is only supported by One:Quick Works. ENGLISH Set up Wired Connection or Wi-Fi Connection.
6 [Change Password] ENGLISH Set a password for the administrator. NOTE • Changing the password is only available by the administrator account.
7 [Terms and Conditions] NOTE • The terms of conditions can be accepted by the administrator account (Administrator) and can be used upon agreement. ENGLISH (Mandatory) please agree on the terms and conditions.
8 Virtual keyboard ENGLISH When the virtual keyboard is activated, the English keyboard is the default, and the language selection key is activated after downloading the language to be added. virtual keyboard touch keyboard NOTE • The location of the language selection key differs depending on the type of keyboard.
9 Provides a home dashboard that organizes frequently used apps by category on the main screen. You can edit the category name or delete the apps in the category on the home dashboard by clicking the [Edit] button.
10 ENGLISH To add an app into a category on the home dashboard, you need to drag and drop the app from the launcher into the category. Also, you can do it by drag-and-drop using the right button on the mouse. You can reset the home dashboard settings you have customized by clicking [Reset] button. NOTE • Home Dashboard is only supported by One:Quick Flex.
11 Manages One:Quick’s dedicated application. In the case of running apps, they are marked separately at the bottom of the Launcher app icon and the way of the each apps launching may differ. Touch the launcher handler to enable/disable the app list. Touch the launcher handler to move the screen left and right.
12 ENGLISH User Account When the user account name is touched, the user account menu is activated. 2 3 4 1 No. Function Description 1 User Account Indicate the account name and provide a user menu 2 Windows Mode Enter Windows Mode 3 Settings Settings menu provided 4 Power Provides power off, restart and switch account NOTE • In One:Quick Works, if your account is not an administrator, you cannot enter the window mode. • Administrator account is for device management.
13 [Network] Provides Wired/Wi-Fi network settings in Quick Settings. [Device Setting] 1 Reader Mode ‘On/Off’ toggle button. 2 Screen Brightness, Camera, Speaker, Mic setting. NOTE • Camera setting can be set only in One:Quick Works.
14 [Split View] ENGLISH Split View has two following view options. half and full view. NOTE • The Split view of One:Quick Flex is not supported in vertical view.
15 Task Switcher By pressing button, you will see thumbnail images of all your running apps and web browser pages. You can click on a specific thumbnail to switch directly to that app or web page. You can also open the Task Switcher by pressing + + . ENGLISH Provides easy switching among running apps.
16 [Lock Screen] ENGLISH Provides a function to protect the screen according to non-use for a certain period of time. • One:Quick Flex : Switch login screen to Windows lock screen action • One:Quick Works : Launch Lock Screen NOTE • Auto lock screen settings are set in the Lock screen settings in the Settings app.
17 [Conference App Store] 1 2 3 4 Select the Conference App Store from the launcher. Indicate the name of the video conferencing app and the software manufacturer. Provide a download path so that it can be downloaded. Download and install. [Microsoft Teams] When running conferencing.
18 [Skype] ENGLISH Windows 10 comes with the pre-installed App. [Zoom] When is executed, a download link is provided so that the user can download and install it to use video conferencing.
19 [WebEX] [Google Meet] provides video conferencing to users via a web link. .
20 [One:Quick Remote Meeting] ENGLISH (R-Support) provides video conferencing to users via a web link. [MS Store] Provide apps from the so users can add apps. NOTE • When downloading the app, you need to verify your Microsoft account.
21 [MS Whiteboard] app and can be used in the launcher after installation. NOTE • When you run it for the first time, you need to verify your account in the .
22 [Netflix] ENGLISH When running the app, the app is provided so that users can use Netflix content. NOTE • is only supported by One:Quick Flex.
23 [Camera] [Photo] It provides the Microsoft Photos app by default, allowing users to view photos. ENGLISH It provides the Microsoft Camera app by default, allowing users to use the camera.
24 [Movies & TV] ENGLISH It provides the Microsoft Movies & TV app by default, allowing users to watch videos. [Groove music] Groove music from Microsoft is a bundle software and helps users to listen to music. NOTE • If the One:Quick language setting and the language of the file name do not match, the output may not be normal.
25 [Chrome] browser app is provided. [Screen Capture] Provides an icon to run the Windows screen capture app. NOTE • Programs to link the screen capture image are Microsoft Whiteboard and 3D Paint.
26 [Miracast] ENGLISH By providing the app, you can share your screen with One:Quick from your PC or mobile. [Voice Guide] It provides a guide app for voice recognition to help users use voice recognition gestures. NOTE • Voice guide is only supported by One:Quick Flex.
27 [Audio Recording] NOTE • When recording audio while running a commercial app that uses a microphone device, the recording may not work properly. ENGLISH Audio Recording app, a bundle software, helps users to record the voice sounds from their meetings.
28 [File sharing] ENGLISH File sharing app, a bundle software, helps users to share files to a Mobile phone. [File] • File app helps users to manage drawing, screen captured image, audio recorded files. • Rename, Delete, Lock, Unlock, Share(Mobile,USB,E-mail) functions are supported. NOTE • If the file extension of a locked file is changed, then the file is no longer available on File app. • If you send more than an attachment size limit of SMTP server, you cannot send an e-mail.
29 [User Guide] [One:Quick Share] You can share the screen of the PC connected to the One:Quick Share dongle by launching the One:Quick Share app. Please refer to the One:Quick Share manual for information on how to pair with One:Quick Share dongle and how to use it. NOTE • If you disable the wireless network, this function does not work. Because One:Quick Share works using the Windows hotspot. ENGLISH User Guide app helps users to use One:Quick conveniently.
30 ENGLISH SETTINGS [Language] Language setting within the Setting app support 21 languages. After selecting a language and applying, you will be logged in again. [Location] Supports location setting in the Setting app and applies to Windows and Launcher. NOTE • If there is a locale change to North America, EU, South Korea, or global, a pop-up window for the terms of conditions will show up.
31 [Office Mode] NOTE • Office Mode setting can be set only in One:Quick Works. [Guide Screen] The guide screen is supported within the Setting app, and the launcher’s wallpaper and weather information are output. NOTE • Guide Screen setting can be set only in One:Quick Works. ENGLISH Office mode setting are supported in the Setting app, and Office mode contents are displayed when the lock screen is launched.
32 [Lock Screen Setting] ENGLISH Support automatic setup in the lock screen setting within the Setting app.
33 [Display Setting] NOTE • Voice recognition settings are supported only in One:Quick Flex. • Set voice recognition, language, and wake-up word and start with the wake-up word. ENGLISH Supports setting the picture, sound and voice recognition of the display within the Settings app.
34 [Network] ENGLISH Supports network setting of wired/Wi-Fi connections within the Setting app. [SMTP] Set-up menu for SMTP connection. NOTE • Port 25, 465, 587 are available for SMTP.
35 [Audio/Video] NOTE • Camera setting can be set only in One:Quick Works. • The buttons of LG One:Quick Camera App can be used by double tap or single tap and press and hold. ENGLISH Supports Windows audio/video setting within the Setting app.
36 [Launcher bar setting] ENGLISH The launcher bar settings support the ability to add, delete, and sort the icons of apps installed in Windows. To add an app to the launcher, press “+” button at the left side of the launcher bar preview and choose an app from the pop-up and then press [Done] button. To change the order of apps, you can drag and drop an app to a desired position. Also, you can do it by drag-and-drop using the right button on the mouse.
37 [Control Panel] NOTE • The screen is optimized for 4K resolution. It may not be compatible when changing the resolution. • When I change the language in Windows Control Panel, the language setting does not change immediately. Windows must be restarted to change the language setting. [Information] Information settings within the Settings app display information such as model name and serial number, software version, open source license, sw update, and terms and conditions.
38 [LG Update] ENGLISH [LG Update] app will be executed by [Update] button. [LG Update] app helps users to update the App, Driver, OS that One:Quick supports. NOTE • [LG Update] can only be executed normally with administrator privilege.
39 Vertical View (Swivel) NOTE • Vertical View are supported only in One:Quick Flex. • Vertical View is possible when rotation is supported by apps using the camera. ENGLISH When the floor stand is rotated counterclockwise, it can be viewed in portrait view.
Open Source Software Notice Information To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.
