OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 43UM3DG 49UM3DG 55UM3DG 65UM3DG www.lg.com Copyright © 2020 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS SAFETY PRECAUTIONS.................3 -- Precautions for the AC Adapter and Power.......4 -- Precautions for Moving the Product.......................6 -- Precautions for Installing the Product...................7 -- Precautions for Cleaning the Product....................9 -- Precautions for Using the Product.......................10 -- Precautions for Using the Remote control.......12 -- Precautions for Experiencing Image Retention..............................................
SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged. WARNING •• Indoor Use Only. ENGLISH WARNING - This equipment is compliant with Class A of CISPR 32.
ENGLISH Precautions for the AC Adapter and Power WARNING •• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
•• Keep the power cord or AC adapter away from any heating devices. -- The cord coating may melt and cause fire or electric shock. •• Never disassemble, repair or modify the power cord or AC adapter. -- This may cause a fire or electric shock. •• The main cutoff device is the power cord. Please make sure the product is installed near the wall outlet and that it is easily accessible.
ENGLISH Precautions for Moving the Product WARNING •• Contact the service center before moving the product. -- It may cause electric shock and damage the product. •• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. -- You may be electrocuted or the product can be damaged. •• When moving the product, do not shock or cause an impact on the front panel. -- You may be electrocuted or the product can be damaged.
WARNING •• Contact the service center before installing the product. -- It can cause electric shock and damage the product. •• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not put heavy objects on, or hang from, the product. -- If the product collapses or is dropped, you may be injured.
ENGLISH CAUTION •• Install the product where no Electromagnetic Interference occurs. •• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing.
WARNING •• Keep the product clean at all times. -- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
ENGLISH Precautions for Using the Product WARNING •• Do not use the product in any environment with excessively high temperatures or humidity. •• If you use the product for a long period of time, take a rest from time to time to protect your vision. -- Extended viewing could result in impaired vision. •• Listening at high volume or using for a long time can cause damage to your hearing.
•• If there is a gas leak, do not touch the outlet, and open the windows for ventilation. -- Otherwise, the product may cause fire or electric shock. •• If you dropped the product or the case is broken, turn off the product and unplug the power cord. -- If you continue to use without taking proper measures, electrical shock or fire can occur. Contact the service center. •• Keep small accessories out of the reach of children. -- If a child swallows it, consult a doctor immediately.
ENGLISH Precautions for Using the Remote control WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may be injured. •• Make sure that children do not swallow the remote control batteries when you replace them. Keep batteries out of reach of children. -- If a child swallows a battery, consult a doctor immediately.
•• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a screen saver when using the monitor for a prolonged period of time. Product Disposal •• Do not dispose of this product with general household waste. •• Disposal of this product must be carried out in accordance to the regulations of your local authority.
ENGLISH ASSEMBLY AND PREPARATION CAUTION •• Always use genuine components to ensure safety and product performance. •• The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE •• The accessories provided with your product may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Stand kit ST-653T Screws Diameter 4.0 mm x Pitch 0.7 mm x Length 12.0 mm (Diameter 0.1 inches x Pitch 0.02 inches x Length 0.4 inches) Media Player kit Media Player MP500/ MP700 Screws Diameter 3.0 mm x Pitch 0.5 mm x Length 6.0 mm (Diameter 0.1 inches x Pitch 0.
ENGLISH Parts and Buttons The image may be different according to the model. Power On (Press) Quick Menu (Press 1) Menu Selection (Press 2) Power Off 3 (Press and Hold) Volume Control Menu Control 2 1 When the monitor is turned on, press the button one time. 2 You can use the function when you control menu. 3 All running apps will close. Quick Menu Turns the power off. Accesses the main menu. Changes the input source. Close the quick menu.
-- For certain models only. -- The image may be different according to the model.
ENGLISH Connecting the IR Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). -- The image may be different according to the model.
Landscape ENGLISH [Front] [Rear]
Portrait ENGLISH [Front] [Rear]
When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www. kensington.com. Connect the Kensington security system cable between the monitor and a table.
ENGLISH Assembling the Memory Cover Assemble the cover with a screw as illustrated to prevent the USB memory from theft.
For proper ventilation, allow a clearance of 100 mm (3.9 inches) on each side and from the wall. Detailed installation instructions are available from your dealer, see the optional Tilt Wall Mounting Bracket Installation and Setup Guide. 100 mm (3.9 inches) 100 mm 100 mm 100 mm 100 mm To install your monitor on a wall, attach a wall mounting bracket (optional part) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
ENGLISH CAUTION •• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. •• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation. •• Do not over tighten the screws as this may damage the monitor and void your warranty. •• Use only screws and wall mounting brackets that meet the VESA standard.
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
ENGLISH Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. This function is not supported. (Navigation Buttons) Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function. Quit all OSD tasks and applications.
You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * * feature. : a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.
ENGLISH NOTE •• For the best image quality, using the monitor with HDMI connection is recommended. •• To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a DVI-D/ HDMI cable. •• If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •• Sometimes red, green, or blue spots may appear on the screen. This is normal. •• Use a High Speed HDMI®/™ cable (shorter than 3 meters).
To use multiple monitors connected to each other, connect the end of the signal input cable to the one monitor and connect the other end to the connection of the other monitor. RS-232C RS-232C IN OUT RS-232C RS-232C IN OUT connection in RS-232C RS-232C IN OUT NOTE •• If the signal cable connecting the product to your PC is too long, make sure to use a booster or optical cable.
ENGLISH TROUBLESHOOTING ŮŮ Each model may have different points to check. ŮŮ For information on your PC settings, refer to the Windows Help. Issues Related to Use •• The power won’t turn on. -- Check if the power cord is correctly plugged into the power outlet. -- Try turning the power on after disconnecting the AC adapter and cleaning the contacting port. •• The ‘Unknown Product’ message appears when the product is connected. -- Check if the driver of PC(graphics card) has been installed.
•• Stripes appear in the background. -- D-Sub analog signal - Press the button in the remote control to automatically select the optimal screen status that fits into the current mode. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu. •• Horizontal noise appears or the characters look blurred. -- D-Sub analog signal - Press the button in the remote control to automatically select the optimal screen status that fits into the current mode.
Other Issues ENGLISH •• The power suddenly turned off. -- Check if the auto-off function is activated on the settings related time. -- Power source has not being supplied properly. See if the product power cord is connected properly. -- Check the power control settings.
Image sticking •• When the LCD panel displays a static image for an extended period of time, it can cause a voltage difference between the electrodes that operate the liquid crystals. When the voltage difference between the electrodes builds up over time, liquid crystals have a tendency to remain aligned in one direction. During this process, a previously displayed image remains visible. This phenomenon is referred to as image sticking.
ENGLISH PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Horizontal frequency Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen HDMI1,2,3 : 3840 x 2160 @ 60 Hz -- This may not be supported on some OS or graphics card types.
43UM3DG Pixel pitch 0.0817 mm (H) x 0.2451 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.2 A Power consumption On Mode: 70 W (Typ.) Sleep Mode : ≤ 0.5 W Standby Mode : ≤ 0.5 W 962.5 mm x 556.8 mm x 39.9 mm / 11.2 kg (37.8 inches x 21.9 inches x 1.5 inches / 24.6 lbs) 962.5 mm x 613.1 mm x 290.0 mm / 11.8 kg (37.8 inches x 24.1 inches x 11.4 inches / 26.0 lbs) Dimensions (Width x Head Height x Depth) / Weight Head + Stand 49UM3DG LCD screen Pixel pitch 0.27963 mm (H) × 0.
65UM3DG ENGLISH LCD screen Pixel pitch 0.372 mm (H) x 0.372 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.9 A Power consumption On Mode: 105 W (Typ.) Sleep Mode : ≤ 0.5 W Standby Mode : ≤ 0.5 W 1453.3 mm x 832.8 mm x 39.9 mm / 28.2 kg (57.2 inches x 32.7 inches x 1.5 inches / 62.1 lbs) 1453.3 mm x 893.1 mm x 290.0 mm / 28.8 kg (57.2 inches x 35.1inches x 11.4 inches / 63.
HDMI (PC) Support mode Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 60 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 60 3840 x 2160 67.5 30 3840 x 2160 135 60 Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5 60 576/50p 31.25 50 720/50p 37.5 50 Remark HDMI (DTV) Support Mode 720/60p 45 60 1080/50i 28.1 50 1080/60i 33.75 60 1080/50p 56.
ENGLISH NOTE •• Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz. •• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second.
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com.
Supplier’s Declaration of Conformity Trade Name LG Responsible Party LG Electronics USA, Inc. Address 1000 Sylvan Ave Englewood Cliffs, NJ 07632 Telephone (201)266-2215 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. MODEL SERIAL NO. This product qualifies for ENERGY STAR®.
