USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.1 www.lg.
ENGLISH CONTENTS SAFETY PRECAUTIONS.................4 SETTINGS.................................... 21 -- Precautions for the AC Adapter and Power.......5 -- Precautions for Moving the Product.......................7 -- Precautions for Installing the Product...................8 -- Precautions for Cleaning the Product.................10 -- Precautions for Using the Product.......................11 -- Precautions for Using the Remote control.......13 -- Precautions for Experiencing Image Retention ......
[Picture Mode] [Aspect Ratio] [Rotation] [Advanced Setting] [Genlock] -- Sound....................................................................................50 [Sound Mode] [Sound Out] [Audio Out] [AV Sync Adjustment] [Digital Audio Input] -- Admin....................................................................................53 [Lock Mode] [Change Password] [Enterprise Settings] [Factory Reset] CONTENT MANAGER................. 55 -- Web Login....................................................
ENGLISH SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
WARNING •• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification. -- Otherwise the product can be damaged, fire can occur or you may be electrocuted.
ENGLISH •• If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. -- Otherwise, this may cause a fire or electric shock due to damage to the product. •• Keep the power cord or AC adapter away from any heating devices. -- The cord coating may melt and cause fire or electric shock. •• Never disassemble, repair or modify the power cord or AC adapter. -- This may cause a fire or electric shock.
WARNING •• Contact the service center before moving the product. -- It may cause electric shock and damage the product. •• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. -- You may be electrocuted or the product can be damaged. •• When moving the product, do not shock or cause an impact on the front panel. -- You may be electrocuted or the product can be damaged. •• Use the correct number of people according to the weight of the product.
ENGLISH Precautions for Installing the Product WARNING •• Contact the service center before installing the product. -- It can cause electric shock and damage the product. •• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not put heavy objects on, or hang from, the product.
CAUTION ENGLISH •• Install the product where no Electromagnetic Interference occurs. •• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing.
ENGLISH Precautions for Cleaning the Product WARNING •• Keep the product clean at all times. -- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
WARNING •• Do not use the product in any environment with excessively high temperatures or humidity. -- It may cause electrical shock or damage the product. •• If you use the product for a long period of time, take a rest from time to time to protect your vision. -- Extended viewing could result in impaired vision. •• Listening at high volume or using for a long time can cause damage to your hearing.
ENGLISH •• Do not use high voltage electrical goods near the product (e.g., a bug zapper). -- This may result in product malfunction if it receives an electrical shock. •• If there is a gas leak, do not touch the outlet, and open the windows for ventilation. -- Otherwise, the product may cause fire or electric shock. •• If you drop the product or the case is broken, turn off the product and unplug the power cord.
WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may be injured. •• Make sure that children do not swallow the remote control batteries when you replace them. Keep batteries out of reach of children. -- If a child swallows a battery, consult a doctor immediately. •• Do not dispose of batteries in a fire.
ENGLISH Precautions for Experiencing Image Retention •• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a screen saver when using the monitor for a prolonged period of time. Product Disposal •• Do not dispose of this product with general household waste.
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
ENGLISH (POWER) Turns the monitor on or off. Turns the monitor on. Turns the monitor off. Reduces power consumption by adjusting peak screen brightness. (INPUT) Selects the input mode. Used for viewing 3D video. (This function is not supported.) Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting. Toggles between numerical and alphabetical. (This function is not supported.) Deletes the entered numerical or alphabetical character.
ENGLISH Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) , After selecting the menu, select and adjust functions. (BACK) Returns to the previous level. Closes the menu. Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu. You can choose to turn TILE Mode on/off.
ENGLISH MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * * feature. : a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.
NOTE CAUTION •• Connect the signal input cable and tighten it by turning the screws clockwise. •• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen. •• Avoid displaying static images on the screen for a long period of time to prevent image retention. Use a screensaver if possible. •• A wireless communication device near your monitor can affect the image.
ENGLISH Connecting Multiple Monitors •• Images may differ according to the model. To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product.
NOTE SETTINGS Home Global Buttons •• •• •• [MOBILE URL]: Provides information necessary to access the monitor set through an external device's browser. With this feature, you can view QR code and URL information. In addition, by accessing the URL, you can also run Content Manager and Group Manager 2.0, and Control Manager. (This feature is optimized for Google Chrome.
ENGLISH Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •• [Simple Configuration]: automatically sets [Tile ID] based on the connection direction of the set RS232C. -- When the [Set ID] of the connected set is complete, the performance of [Simple Configuration] is guaranteed only for the master set ([Set ID] 1).
[Server Setting] •• CMS Server •• Control Server [Fail Over] [Ez Setting] [Fail Over] Set the priority of the input devices when a fault occurs. Automatically play the content stored in the device or run the set app. •• [On/Off]: Turns [Fail Over] on or off. •• [Input Priority]: Set the priority of input sources for fail over. •• [Backup via storage]: W hen there is no input signal, this feature automatically plays the content stored in the device or runs the set app.
NOTE ENGLISH •• If the status regarding any of the following items changes or becomes abnormal, a status message can be sent. -- 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is sent. -- 2. Temp. Sensor Validation: An email is sent if there is no temperature sensor connected, if the communication status of the temperature sensor is unknown, or if the information provided by the chip provider is abnormal. -- 3.
[Play via URL] •• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by accessing the specified URL. •• [Save]: Save the specified URL. •• [Reboot to Apply]: Restarts the monitor set after saving the specified URL. •• [Reset]: Reset to initial settings. NOTE •• This feature does not apply when [Screen Rotation] is enabled, and using this feature disables [Preview].
[LG ConnectedCare (Signage 365 Care)] ENGLISH [Ez Setting] [LG ConnectedCare (Signage 365 Care)] You can install the LG ConnectedCare (fault diagnosis) solution for fault diagnosis and prediction service. •• [Install]: Installs the LG ConnectedCare solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the LG ConnectedCare solution. -- Account Number: The number assigned when the LG ConnectedCare solution is registered.
[Multi Screen] PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode NOTE •• In multi-screen mode, the DP daisy chain feature is not supported. •• The number of split screens you can have may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
Changing Screen Input ENGLISH Press the button on the top right of each split screen to select the desired input. NOTE •• Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first. •• The PIP mode works only when External Input Rotation is set to Off and Screen Rotation is set to Off or 180.
[Leveler Tool] Check the tilt of the product •• The bubble and angle indicator in the leveler show the degree of tilt of the product. •• The leveler and angle indicator on the left side of the screen show the degree of left or right tilt. •• The leveler and angle indicator on the right side of the screen show the degree of front or back tilt. NOTE •• When the product is tilted more than 5 degrees in any direction, a flashing arrow indicates the direction to adjust the product to make it level.
ENGLISH --> Press the blue button on the remote control to end the timer. --> The UI automatically disappears 10 minutes after the timer ends. --> The product may turn off while the timer is still in operation due to the auto-off and power saving settings. NOTE •• If the No Signal image has been downloaded, turning on [Meeting Guide Screen] will display the downloaded image first when there is no signal.
[Power] [Power] [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. •• You can set this option to [On] or [Off]. •• If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •• If you set this feature to [Off], the 15 Min Force Off feature is disabled. •• It is recommended that you set this feature to [Off] if you intend to use the product for long periods of time as the feature turns the power of the product off.
[PM Mode] ENGLISH •• [Power Off (Default)]: Set the normal DC off mode. •• [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. •• [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
[Power Indicator] [Power On/Off History] Display the device's power on/off history. [Network] [General] [Network] [Wired Connection (Ethernet)] •• Wired Connection: Connects the monitor to a local area network (LAN) via the LAN port and configures wired network settings. Only wired network connections are supported. After setting up a physical connection, the display will automatically connect without any adjustments on most networks.
[LAN Daisy Chain] ENGLISH •• LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. •• However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection. [SoftAP] If you set up a SoftAP, you can connect many devices via a Wi-Fi connection without a wireless router and use wireless Internet.
Tips for Network Settings NOTE •• If you want to access the Internet directly on your display, the INTERNET connection should always be on. •• If you cannot access the Internet, check the network conditions from a PC on your network. •• When you use Network Setting, check the LAN cable or check if DHCP in the router is turned on. •• If you do not complete the network settings, the network may not function correctly. CAUTION •• Do not connect a modular phone cable to the LAN port.
Tips for When Configuring Wireless Network Settings ENGLISH •• The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices. •• The wireless network service may run slowly depending on the surrounding wireless environment. •• Some devices may have a network traffic jam if any local home networks are turned on.
[Safety Mode] [ISM Method] If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. [Mode] •• Sets the [ISM Method] mode. •• [Off]: Disable the Brightness Control function. •• [Orbiter]: To prevent afterimage on the screen, the screen location moves by 4 pixels in a regular order. (This item is inactivated when the current input is No Signal.) (It only supports the models for exterior use.
[Start Time] ENGLISH •• Set the Start time. •• This option is available only when [Repeat] is set to [Schedule]. •• You cannot set the same time for Start time and End time. [End Time] •• Set the End time. •• This option is available only when [Repeat] is set to [Schedule]. •• You cannot set the same time for Start time and End time. [User Image Download] •• In order to download an image, there must be an image file in “ISM” folder on your USB storage device.
[Advanced Setting] [Advanced Setting] [Beacon] •• This option enables BLE Beacon, one of Bluetooth 4.0's features. •• Beacon Mode (On/Off Toggle): enables the Beacon feature. •• The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. •• iBeacon -- Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2. Field2: 2byte hex value (4 digits) 3. Field3: 2byte hex value (4 digits) 4. Field4: 2byte hex value (4 digits) 5.
[Control Interface] ENGLISH Devices connected to the display can be controlled via the interface. •• [PC/OPS Power Control]: Enable you to control the power of PC or OPS as you turn the display on and off. -- [Disable]: Disable [PC/OPS Power Control]. -- [Sync(On)]: Set the PC/OPS power to be turned on when the display is turned on. -- [Sync(On/Off)]: Set the PC/OPS power to be turned on when the display is turned on and set the PC/OPS power to be turned off when the display is turned off.
[Input Manager] ENGLISH You can set the PC or DTV label for each external input. [SIMPLINK Setup] •• When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. •• [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E]. •• [Standby]: Sets the scenarios for sending and receiving the OpStandBy (0x0c) command.
ENGLISH Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. •• [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment. •• [General]: Display the picture at normal contrast, brightness, and sharpness. •• [APS]: Adjust the screen brightness to reduce power consumption.
[Customize] ENGLISH •• [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. •• [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •• [LED Light]: Adjust screen brightness by tuning the LED Light. Higher values increase brightness. •• [Contrast]: Adjust the difference between the light and dark areas of the picture.
ENGLISH •• [Picture Option]: Customize the picture options. -- [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. -- [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. -- [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen.
[Aspect Ratio] •• [Full]: Stretch the picture to fill the screen. •• [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation] [Screen Rotation] •• When turning the product on for the first time, the screen automatically rotates once depending on the installation environment. (You can check the information on the rotation status in the Rotate Screen menu.) •• This feature rotates the screen clockwise. •• You can set this feature to Off/90/180/270.
[Advanced Setting] ENGLISH [Display] [Advanced Setting] •• [SDI Color Format]: Sets the pixel encoding value, which is part of the SDI Packet AVI Infoframe. -- [Auto]: Sets to the pixel encoding value received from the device. -- [RGB444]: Sets the pixel encoding value to RGB444. -- [YCbCr444]: Sets the pixel encoding value to YCbCr444. -- [YCbCr422]: Sets the pixel encoding value to YCbCr422. NOTE • This feature works in SDI and SFP+.
ENGLISH 1 1 2 2 3 3 4 4 5 5 When Master is selected No. 1 Item [Tiling Type] When Slave is selected Description Select and set the mode according to the installation type of your Signage. •• Stand-alone: Select and use this mode when you use only one unit. •• Video Wall: Select and use this mode when using two or more multi-screen configurations. This mode requires advanced settings. 2 3 [Detail Settings] Select Master or Slave.
ENGLISH we recommend using a router or network switch. •• If [Screen Protection Mode Settings] is all set and in operation, and the settings are changed or the [Screen Protection Mode] function is discontinued, the function restarts next time the product is turned on. -- To enable the [Screen Protection Mode] function, it needs time to recognize the pattern of the content. (The time may vary depending on the duration of the content.
[HDMI IT Content] •• [Off]: Disable the HDMI IT Contents function. •• [On]: Enable the HDMI IT Contents function. This feature automatically changes the monitor's picture mode based on HDMI Contents information when an HDMI signal is entered. Even if the monitor's picture mode has been changed by the HDMI IT Contents feature, you can change the picture mode again manually.
ENGLISH Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. •• [Standard]: This sound mode works well for content of all types. •• [Cinema]: Optimize sound for watching movies. •• [Clear Voice III] Enhance voices so they can be heard more clearly. •• [Sports]: Optimize sound for watching sports. •• [Music]: Optimize sound for listening to music.
[Sound Out] [Sound Out] Audio Input Auto PCM Dolby Digital Plus Dolby Digital AAC (Media) AAC HE-AAC DTS-HD, DTS-Express, DTS MPEG All Digital Audio Output Dolby Digital Dolby Digital Dolby Digital Dolby Digital Dolby Digital DTS PCM PCM NOTE •• Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned on. •• It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.
[Audio Out] ENGLISH [Sound] [Audio Out] •• [Off]: Disables the use of [Audio Out]. (No audio outputted.) •• [Variable]: You can specify an output range for the external audio device connected to the monitor and adjust the volume within the range. You can change the volume of an external audio device within the range of 0 to 100 (the same as the Signage speaker volume). However, there may be a difference in the actual volume level outputted.
ENGLISH Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.
[Change Password] ENGLISH This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) 1 Enter your current password. 2 Enter a new 6-digit password. 3 Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •• Enter your company account code to apply the corresponding enterprise settings.
ENGLISH CONTENT MANAGER Web Login •• Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. -- Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •• URL: https://set ip:3777 •• You can check the initial password in -> [Mobile URL] menu.
[Delete] ENGLISH 1 Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. 2 Select the content you wish to delete. 3 Click [Delete] in the upper right-hand corner of the screen. 4 You can see that the content has been deleted. [Filter / Sort] 1 Click [Filter / Sort] in the upper right-hand corner of the screen.
[Scheduler] [Creating a Schedule] 1 Click [New Schedule] in the upper right-hand corner of the screen. 2 Choose between [Playlist] and [Input Source]. 3 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of. 2) If you have selected [Input Source], select the external input source you wish to schedule the playback of. 4 Enter schedule information and create a new schedule.
[Delete Schedule] ENGLISH 1 2 3 4 Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] 1 When you have registered schedules, click [Calendar View]. 2 You can see that the schedules registered are displayed in the form of a timetable. [Distribute] 1 Click [Distribute] in the upper right-hand corner of the screen. 2 Go to the Group Manager app to distribute the created schedules.
Supported Photo & Video Files ENGLISH NOTE •• Subtitles are not supported. •• The photo feature is not supported in OLED model. Supported video codecs Extension .asf, .wmv Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) Video Xvid (excluding 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS Video H.
Supported Photo File Formats ENGLISH File type Format .jpeg, .jpg, .jpe JPEG .png PNG .bmp BMP Resolution •• Minimum: Min: 64 x 64 •• Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) •• Minimum: Min: 64 x 64 •• Maximum: 5760 (W) x 5760 (H) •• Minimum: Min: 64 x 64 •• Maximum: 1920 (W) x 1080 (H) Tips for using USB storage devices •• Only USB storage devices are recognized. •• USB storage devices connected to the monitor through a USB hub may not work properly.
ENGLISH •• If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. •• If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •• If the USB storage device does not work properly, remove it and connect it again. •• If the USB storage device is connected in Standby Mode, a specific hard disk will automatically be loaded when the display is turned on.
ENGLISH Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device. [Master] •• Add, edit, and delete group. •• Clone your device's settings data. •• Distribute [Schedule] and [Playlists] on a group basis.
[GROUP MANAGEMENT] ENGLISH •• Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •• Editing a Group 1. Click the group you wish to edit. 2. Add a new device by using [Add Device]. 3. Delete a device by using [Delete Device]. 4. Check whether the devices in the group are connected to a network by using [Device Check]. 5.
[Setting Data Cloning] ENGLISH 1 Select your desired group and click Clone. 2 Check that the data have been copied on the slave sets. [Content Distribute] 1 2 3 4 Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute]. Run the Content Manager app on the slave sets and check that the content has been distributed.
This mode allows you to appreciate the natural environment and famous paintings. Open the [Gallery Mode] app. •• You can click and play the representative theme image that appears in the middle of the screen, or click the theme preview image that appears at the bottom of the screen to play. •• You can also go to [MY THEMES] at the top right of the screen and set the order of the themes to play.
ENGLISH ScreenShare This feature allows the screen of a user's device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] 1 Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right. 2 Once the connection is established, Screen Share between the user device and the monitor is enabled.
This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways. -- Connect: Enter the PIN code to connect your Signage device to the Client. -- Screen Share: Share the PC screen of the connected Client with your Signage device.
Connect ENGLISH On Signage [LG Presenter] On PC 1 2 3 4 Go to www.lge.com/LGP to download the Client. Install and run the downloaded Client. Enter the username you want and press the button. Select either auto search or manual search to connect your device. Auto search -- When the list of Signage devices found in the network appears, select the one you want to connect to.
Screen Share CAUTION •• if Screen Share does not work or won’t connect to the Signage device, check the firewall settings on your PC. Handover PC1: The PC where the client currently connected to your Signage device is running. PC2: The PC you want to connect to the Signage device connected to PC1 On PC2 1 Run Client program to connect Signage that PC1 is connected to. On PC1 1 When the hand over request pop-up appears on PC2, select whether to approve or deny the request.
ENGLISH MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function •• [Dashboard]: Display a summary of the product's status and provides links to each page. •• [Display & sound]: Provides features such as Screen Brightness, Sound, Input, and Reboot.
AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT RS-232C IN RS-232C IN RS-232C IN [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each monitor is identified by a Set ID. Setting [Picture ID] allows you to only use the remote control with monitors with a [Set ID] that matches the [Picture ID].
ENGLISH TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN •• This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product. For a PC that supports USB-C, use a USB-C cable to connect this product to the PC and control the PC using the touch screen. If your product is equipped with OPS, you can also control the OPS by touching the screen of the product.
ENGLISH SMART CALIBRATION How to Run [Smart Calibration] 1 Set the Set ID of each set. 2 Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original]. -- [Optimal Target]: Set the optimal color value of the installed set as the target. -- Please set the target to 3,000K in the broadcasting station environment.
[Manual Calibration] ENGLISH You can manually adjust the color of the selected location. •• [Screen Split]: Set the manual adjustment area. •• [Calibration Position]: Select the manual adjustment location.
ENGLISH IR CODE •• All models do not support the HDMI/USB function. •• Some key codes may not be supported depending on the model.
Code (Hex) ENGLISH 43 (Settings/Menu) Function Remarks Remote control button 99 Auto Configuration Remote control button 40 (Up) Remote control button 41 (Down) Remote control button 06 (Right) Remote control button 07 (Left) Remote control button 44 28 (OK) (BACK) Remote control button Remote control button 7B Tile Remote control button 5B Exit Remote control button 72 Picture ID On (red) Remote control button 71 Picture ID Off (green) Remote control button 63 Yellow
•• This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •• Images may differ according to the model. Connect the RS-232C cable as shown in the picture. The RS-232C protocol is used for communication between the PC and product.
ENGLISH Communication Parameter Baud Rate: 9600 BPS Data Length: 8 bits Parity Bit: None Stop Bit: 1 bit Flow Control: None Communication Code: ASCII NOTE •• When using 3-wire connections (non-standard), an IR daisy chain cannot be used. •• Be sure to only use the provided gender to connect properly. •• When you have daisy-chained multiple Signage products to control them simultaneously, if you attempt to turn on/off the master device in a continuous manner, some products may not turn on.
Command Data (Hexadecimal) 1 2 k x k a b c 00 to 02 See Select Input See [Aspect Ratio] 01 02 03 [Power] Select Input [Aspect Ratio] 04 [Brightness Control] j q 00 to 04 05 06 07 08 09 10 11 12 13 14 15 [Picture Mode] [Contrast] [Brightness] [Sharpness] [Color] [Tint] [Color Temperature] [Balance] [Sound Mode] [Mute on] Volume Control [Current Time] 1 (year/month/ day) [Current Time] 2 (hour/minute/ second) [No Signal Power Off (15 Min)] [No IR Power Off (4hour)] [Language] Default Settin
Command ENGLISH Data (Hexadecimal) 1 2 f j j j s s s m k d d d d z m n o x y z g d d z i j FF 00 to FE 00 to FE 00 to FE 00 to 7F 00 to 7F 00 to 7F 00 to 64 00 to 01 00 to FF FF See [Tile ID] 00 to 01 See [DPM] / [DPM (Standby Mode)] 26 27 28 29 30 31 32 33 34 35 36 37 38 [Software Version] [White Balance] Red Gain [White Balance] Green Gain [White Balance] Blue Gain [White Balance] Red Offset [White Balance] Green Offset [White Balance] Blue Offset [Backlight] [Screen Off] [Tile Mode] Check [Ti
Command 2 [Power On Status] Wired [Wake On LAN] / [Wake On LAN (Networked Standby Mode)] t r 00 to 02 f w 00 to 01 53 [Screen Rotation] t h 00 to 03 54 [Time Sync] s n, 16 00 to 01 55 [Contents Sync] t g 00 to 01 56 [LAN Daisy Chain] s n, 84 00 to 01 57 [External Input Rotation] s n, 85 00 to 03 58 [Beacon] s n, 88 00 to 01 59 [Brightness Scheduling] Mode s m 00 to 01 60 [Brightness Scheduling] s s See [Brightness Scheduling] 61 [Multi Screen] Mode & Inpu
Command ENGLISH 1 2 Data (Hexadecimal) 74 [Screen Share Lock] s n, a0 00 to 01 75 [Backup via Storage] s n, a1 See [Backup via Storage] 76 [Digital Audio Input] s n, a2 00 to 01 77 [Booting Logo Image] s n, a3 00 to 01 78 [SoftAP] s n, a4 00 to 01 79 [Natural Size] s n, a5 00 to 64 80 Play Saved Internal Media s n, a8 See Playback of Saved Internal Media 81 [No Signal Image] s n, a9 00 to 01 82 [Audio Out] s n, aa 00 to 02 s n, 0b 00 to 01 d s f f s s
Command 101 102 103 104 105 106 107 108 109 110 111 112 [Frame Control] [Average Picture Level Auto Control] Read Brightness Value [Screen Fault Detection] [Stereo Mode] [HDR Picture Mode] [Dynamic Tone Mapping] [LED Local Dimming] [USB2 to HDBaseT] [Change Password] [Brightness Range Adjustment] [Color Calibration] [Quiet Mode] 2 n,b7 00 to 01 s n,be 00 to 01 m t s s s s s s s s s u z n,c2 n,c4 n,c5 n,c6 n,c3 n,a7 n,ab n,d6 n,c7 FF 00 to 01 00 to 02 See [HDR Picture Mode] 00 to 01 00 to 03 00
ENGLISH Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to FFH) under Settings in the OSD menu.
01. [Power] (Command: k a) Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [On] 02: Restart Acknowledgment (a)( )(Set ID)( )(OK/NG)(Data)(x) * The Acknowledgment signal is returned properly only when the monitor is fully powered on. * There may be a delay between the Transmission and Acknowledgment signals. * This feature may not be available for all models. * * * * Acknowledgment (b)( )(Set ID)( )(OK/NG)(Data)(x) Some input signals may not be available for all models.
05. [Picture Mode] (Command: d x) ENGLISH Selects a picture mode. Transmission (d)(x)( )(Set ID)( )(Data)(Cr) Data 00: [Mall/QSR] 01: [General] 02: [Gov./Corp.] 03: [Transportation] 04: [Education] 05: [Expert1] 08: [APS] 11: [Calibration] 12: [Hospital] Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) * Some picture modes may not be available for all models. 06. [Contrast] (Command: k g) Adjusts the screen contrast.
10. [Tint] (Command: k j) Transmission (k)(j)( )(Set ID)( )(Data)(Cr) Data 00-64: Tint Red 50-Green 50 Acknowledgment (j)( )(Set ID)( )(OK/NG)(Data)(x) 11. [Color Temperature] (Command: x u) 13. [Sound Mode] (Command: d y) Selects a sound mode. Transmission (d)(y)( )(Set ID)( )(Data)(Cr) Data 01: [Standard] 02: [Music] 03: [Cinema] 04: [Sports] 05: [Game] 07: [ News (Clear Voice III)] Acknowledgment (y)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models.
ENGLISH 16. [Current Time] 1 (year/month/day) (Command: f a) Sets the Clock 1 (year/month/day) values and Auto Time. Transmission 1. (f)(a)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) 2. (f)(a)( )(Set ID)( )(0)(0)( )(Data1)(Cr) 1. When setting Clock 1 (year/month/day) Data1 00-: 2010 Data2 01-0C: January - December Data3 01-1F: 1-31 * The minimum and maximum values for Data1 differ depending on the product's release year. * Enter "fa [Set ID] ff" to view Clock 1 (year/month/day) settings. 2.
21. [Default] Settings (Command: f k) Transmission (f)(k)( )(Set ID)( )(Data)(Cr) Data 00: [ Picture Reset] 02: [ Reset to Initial Settings] Acknowledgment (k)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not be available for all models. 22. Current Temperature (Command: d n) Checks the current temperature of the product. Transmission (d)(n)( )(Set ID)( )(Data)(Cr) Data FF: S tatus Check Acknowledgment (n)( )(Set ID)( )(OK/NG)(Data)(x) * The temperature is displayed in hexadecimal. 23.
27. [White Balance] Red Gain (Command: j m) ENGLISH Adjusts the red gain value for white balance. 30. [White Balance] Red Offset (Command: s x) Adjusts the red offset value for white balance. Transmission (j)(m)( )(Set ID)( )(Data)(Cr) Data 00-FE: Red Gain 0-254 FF: Checks red gain value Transmission (s)(x)( )(Set ID)( )(Data)(Cr) Data 00-7F: Red Offset 0-127 FF: Checks red offset value Acknowledgment (m)( )(Set ID)( )(OK/NG)(Data)(x) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) 28.
33. [Backlight] (Command: m g) Transmission (m)(g)( )(Set ID)( )(Data)(Cr) Data 00-64: Backlight 0-100 Acknowledgment (g)( )(set ID)()(OK/NG)(Data)(x) 36. [Tile Mode] Check (Command: d z) Checks the tile mode. Transmission (d)(z)( )(Set ID)( )(Data)(Cr) Data FF: C heck Tile Mode Acknowledgment (z)( )(Set ID)( )(OK/NG)(Data1)(Data2)(Data3)(x) Data1 00: Tile Mode off 01: Tile Mode on Data2 00-0F: Tile column Data3 00-0F: Tile row * This feature may not be available for all models. 34.
39. [DPM] / [DPM (Standby Mode)] (Command: f j) ENGLISH Sets the DPM(Display Power Management) function. Transmission (f)(j)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 02: 10 seconds 04: 1 minute 05: 3 minutes 06: 5 minutes 07: 10 minutes 42. [Fail Over] Mode (Command: m i) Selects a sound mode.
44. Remote Control Key Lock (Command: t p) Transmission (t)(p)( )(Set ID)( )(Data)(Cr) Data 00: U nlocks all keys 01: L ocks all keys except Power key 02: L ocks all keys Acknowledgment (p)( )(Set ID)( )(OK/NG)(Data)(x) * When the monitor is turned off, the power key works even in the locks on all of the keys (02) mode. 45. [Local Key Operation Lock] (Command: t o) Configures the local key operation settings of the product.
ENGLISH Data 09 (when checking the fan speed) Acknowledgement (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) …(DataN_1)(DataN_2)(x) Data1_1:00~ff: First fan speed top 1 Byte Data1_2: 00~ff: First fan speed bottom 1 Byte … DataN_1: 00~ff: Nth fan speed top 1 Byte DataN_2: 00~ff: Nth fan speed bottom 1 Byte Fan Speed: Hex 0~2008, Decimal 0~8200 * The data number (N) may vary depending on the model. * This feature may not be available for all models. 48. [PM Mode] (Command: s n, 0c) Sets the PM mode.
Configures network and DNS settings. Transmission (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) (Data3)( )(Data4)( )(Data5)(Cr) Data1 80: C onfigures/views the temporary IP mode (Auto/Manual), subnet mask, and gateway. 81: C onfigures/views the temporary DNS address. 82: S aves temporary settings and views information about the current network. * If Data1 is 80, Data2 00: Auto 01: Manual FF: V iews the temporary IP mode (Auto/Manual), subnet mask, and gateway.
54. [Time Sync] (Command: s n, 16) ENGLISH Sets Time Sync. Transmission (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: [Off] 01: [On] * This feature only works when the monitor is in Master mode. * This feature does not work if the current time is not set. 57. [External Input Rotation] (Command: s n, 85) Sets the External Input Rotation feature.
60. [Brightness Scheduling] (Command: s s) 61. [Multi Screen] Mode & Input (Command: x c) Saves and controls Multi Screen modes and inputs. Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data 1 1. f1 to f6 (data reading) F1: Reads the 1st brightness schedule’s data F2: Reads the 2nd brightness schedule’s data. F3: Reads the 3rd brightness schedule’s data. F4: Reads the 4th brightness schedule’s data. F5: Reads the 5th brightness schedule’s data.
62. [Aspect Ratio] (Multi screen) (Command: x d) ENGLISH Controls the aspect ratio of Multi Screen. Transmission (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 01: Controls the Main input 02: Controls the Sub1 input 03: Controls the Sub2 input 04: Controls the Sub3 input Data2 00: Full Screen 01: Original Acknowledgment (d)( )(Set ID)( )(OK/NG)(Data1)(Data2)(x) * This feature may not be available for all models. 65. Stop Video (Command: k x) Controls Stop Video.
69. [Holiday Setting] (Command: s n, 9b) Transmission 1. (s)(n)( )(Set ID)( )(9)(b)( ) (Data1)( )(Data2)( )(Data3)( ) (Data4)( )(Data5)( )(Data6)(Cr) 2. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)( )(Data2)(Cr) 3. (s)(n)( )(Set ID)( )(9)(b)( )(Data1)(Cr) 1.
70. [UPnP] (Command: s n, 9c) ENGLISH Sets UPnP.mode. 73. [Wi-Fi Lock] (Command: s n, 9f) Sets Wi-Fi Lock. Transmission (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) Data 00: [Off] 01: [On] Transmission (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) Data 00: Wi-Fi Unlock 01: Wi-Fi Lock Acknowledgment (n)( )(Set ID)( )(OK/NG)(9)(c)(Data)(x) * This feature may not be available for all models. * Changing UPnP mode results in a reboot.
75. [Backup via Storage] (Command: s n, a1) Transmission 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) 1. Disabling Backup via Storage. Data1 00: Off 2. Setting Backup via Storage to Auto Data1 01: Auto Data2 01: 3 0 minute 02: 1 hour 03: 2 hours 04: 3 hours 3. Setting Backup via Storage to Manual Data1 02: Manual 4. Setting Backup via Storage to SuperSign Content Data1 03: S uperSign Contents 5.
79. [Natural Size] (Command: s n, a5) ENGLISH Sets the Natural Size feature. Transmission (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) Data 00-64: Natural Size 0 - 100 Acknowledgment (n)( )(Set ID)( )(OK/NG)(a)(5)(Data)(x) * This feature may not be available for all models. 82. [Audio Out] (Command: s n, aa) Sets Audio Out to Off/Variable/Fixed.
85. [Apply to all inputs] (Command: s n, 52) Transmission (s)(n)( )(Set ID)( )(5)(2)( )(Data)(Cr) Data 01: Apply Acknowledgment (n)( )(Set ID)( )(OK/NG)(5)(2)(Data)(x) * This feature may not be available for all models. * Other commands do not work for a certain time after applying. 86. [Timer Power On] Scheduling (Command: f d) Sets On Timer settings. Transmission (f)(d)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 1.
87. [Time to OFF] Scheduling (Command: f e) ENGLISH Sets Off Timer settings. Transmission (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 1. f1h to f7h (data reading) F1: Reads the 1st Timer Power Off’s data F2: Reads the 2nd Timer Power Off’s data F3: Reads the 3rd Timer Power Off’s data F4: Reads the 4th Timer Power Off’s data F5: Reads the 5th Timer Power Off’s data F6: Reads the 6th Timer Power Off’s data F7: Reads the 7th Timer Power Off’s data 2.
91. Change Setid (Command: j x) Transmission (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 Data2 : 00 01 ~ 03 e8 (1~1000) Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data1)(Data2)(x) 2. When it is another model (read only) Transmission (j)(x)( )(Set ID)( )(Data)(Cr) Data FF: Check the value of Setid The returned value is indicated as a value of hexadecimal numbers corresponding to the ASCII code value. (Return when Setid is 1: x 01 OK31x Return when Setid is 1000: x 3e8 OK31303030x) 94.
96. [Input Manager] (Command: s n, b1) ENGLISH It sets labels by input. Transmission (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) Data1 90: HDMI1 91: HDMI2 92: OPS/HDMI3/DVI-D 95: OPS/DVI-D 96: HDMI3/DVI-D 97: HDMI3/HDMI2/DVI-D 98: OPS 99: HDMI2/OPS C0: DISPLAYPORT C1: DISPLAYPORT/USB-C C2: HDMI3 C3: HDBaseT Data2 00: DTV 01: PC Acknowledgment (n)( )(Set ID)( )(OK/NG)(b)(1)(Data1)(Data2)(x) * This feature may not be available for all models. 97.
Transmission (m)(u)( )(Set ID)( )(FF)(Cr) Acknowledgment (u)()(SetID)()(OK/NG)(Data1)(Data2)(Data3)(Data4) (Data5)(Data6)(Data7)(x) Data 1 00~64: Backlight PWM figure 0-100 Data 2 00~ff: The upper 1-byte of the value measured by the CA210. Data 3 00~ff: The lower 1-byte of the value measured by the CA210. The CA210 measurement is Hex: 0000~ffff, Decimal: 0 - 65535 Data 4 00~ff: The upper 1-byte of the value measured by BLU 1 Sensor.
ENGLISH 108. [USB2 to HDBaseT] (Command: s n, c3) Sets USB2 to HDBaseT. Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) Data 00: [Off] 01: [On] 111. [Color Calibration] (Command: s n, d6) Selects Colour Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (n)( )(Set ID)( )(OK/NG)(c)(3)(Data)(x) * This feature may not be available for all models.
ENGLISH TROUBLESHOOTING »» Each model may have different points to check. »» For information on your PC settings, refer to the Windows Help. Model corresponding to sentence color COMMON VIDEO WALL SMALL INCH ENCLOSURE OLED STRETCH TOUCH Issues Related to Use •• The power won’t turn on. -- Check if the power cord is correctly plugged into the power outlet.
ENGLISH •• The screen is displayed abnormally. -- Connect the signal cable that matches with the source input signal. -- Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered on. -- The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100L of water per minute and not from infiltration of moisture in the air into the set.
Issues Related to Screen (Color) Issues Related to Sound •• There is no sound output. -- See if the audio cable is connected properly. -- Adjust the volume of the product or external device. -- See if the sound is set properly. •• Sound is too dull. -- Select the appropriate equalizer sound. •• Sound is too low. -- Adjust the volume of the product or external device. •• For some models, you will need to purchase external speakers separately since they do not have speakers built-in.
Other Issues ENGLISH •• The power suddenly turned off. -- Check if the auto-off function is activated on the settings related time. -- Power source has not being supplied properly. See if the product power cord is connected properly. -- Check the power control settings. -- If the internal temperature of the enclosure rises, the power may shut down. Clean the heat exchanger or filter in the enclosure periodically. -- Check if the fan is working properly.
Issues Related to Touch ENGLISH •• Touch does not respond. -- This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. -- Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. -- Touch may not respond when the system is down due to the unstable network. Reconnect the LAN cable or restart your PC. -- If your PC and product are not connected using a signal cable, touch does not respond.
Image sticking ENGLISH •• After-image appears when the product is turned off. -- If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. -- When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for display products.