OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EJ5C www.lg.com Copyright © 2017 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS SAFETY PRECAUTION...................3 -- Precautions In Installing the Product......................3 -- Precautions to the AC Adapter and Electrical Power.......................................................................................5 -- Precautions In Moving the Product.........................7 -- Precautions In Using the Product.............................8 -- Mounting on a Wall..........................................................9 LICENSES...................
SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged. WARNING •• This product cannot be installed outdoors. Only use the product indoors as installed by the installer.
ENGLISH •• Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the product screen. -- It can cause injury to human, problem to product and damage the display. •• Do not let the product fall or drop when connecting it with an external device. -- This may cause injury and/or damage to the product. •• When connecting it to a game device, keep a distance of four times the diagonal measurement of the screen from the device.
WARNING •• If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect the power cord immediately and contact the service center. -- Otherwise, this may cause a fire or electric shock due to damage to the product. •• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry them before use. -- Otherwise, this may cause a fire or electric shock.
ENGLISH •• If you don’t intend to use the product for a long time, unplug the power cable from the product. -- Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. •• Fix the power cable completely. -- If the power cable is not fixed completely, a fire can break out. •• Do not insert a conductor (like a metal chopstick) into one end of the power cable while the other end is connected to the input terminal on the wall.
WARNING •• Make sure to turn off the product. -- You may be electrocuted or the product can be damaged. •• Make sure to remove all cables before moving the product. -- You may be electrocuted or the product can be damaged. •• Make sure the panel faces forward and hold it with both hands to move. If you drop the product, the damaged product can cause electric shock or fire. Contact an authorized the service center for repair.
ENGLISH Precautions In Using the Product WARNING •• Do not disassemble, repair or modify the product at your own discretion. -- Fire or electric shock accident can occur. -- Contact the service center for check, calibration or repair. •• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •• Keep the product away from water. -- Fire or electric shock accident can occur.
WATER CHEMICALS •• Do not use products using high voltage around the Monitor. (e.g., a bug zapper) -- Monitor may have malfunction as its electrical shock. Mounting on a Wall •• Do NOT install this product by yourself as you may injure yourself or cause damage to product. Please contact service personnel authorised by manufacturer. ENGLISH •• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining.
ENGLISH LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com.
ENGLISH ASSEMBLY AND PREPARATION CAUTION •• Always use genuine components to ensure safety and product performance. •• The product warranty will not cover damage or injury caused by the use of counterfeit components. •• Connect the power cord to the product before you plug it into a wall outlet. Plugging the power cord into a wall outlet first may cause an electric shock, which can also damage the product.
ENGLISH Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. OPS kit KT-OPSA Screws Card (Easy Setup Guide) Power Cord Connecting Cable Wi-Fi Dongle kit AN-WF500 CAUTION •• If you connect to a wireless LAN during wired LAN use, the network may temporarily disconnect.
This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable.
ENGLISH Using the Button (The image may be different according to the model.) Joystick button Using the Button Power On (Press) Power Off (Press and Hold)1 1 All running apps will close. Adjusting the Menu When the monitor is turned on, press buttons. Turns the power off. Clears on-screen displays. Changes the input source. Accesses the setting menu. button one time.
To install the monitor on a wall, fasten it using the screws included with the product. Ensure that there is at least 100 mm of space on each side for ventilation. 100 mm 100 mm 100 mm 100 mm CAUTION •• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. •• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury.
Securing the monitor to a wall (optional) ENGLISH WARNING •• If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries can be avoided by taking the following simple precautions. -- Only using furniture that can safely support the monitor. -- Ensuring the monitor is not overhanging the edge of the supporting furniture.
ENGLISH Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Landscape When installing the display sets on the wall mount brackets, install from the left side horizontally and from the bottom side vertically. Disassemble in reverse order. 139 mm 86.
2 ENGLISH 2 1 3 4 0.5 mm 1 2 0.
Portrait ENGLISH When installing the display sets on the wall mount brackets, install from the right side horizontally and from the bottom side vertically. Disassemble in reverse order. 139 mm 86.5 mm 2 1 2 2 4 3 1 0.5 mm 2 2 1 0.
ENGLISH REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu. Selects the TILE Mode. When the Picture ID number matches the Set ID number, you can control whichever monitor you want in multi-display format. USB Menu Control Buttons Controls media playback. ENGLISH or Selects the Picture Mode. Activates the Launcher. Enters the White Balance menu. Accesses the main menus or saves your input and exit menus. SuperSign menu key.
ENGLISH MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the Plug and Play* feature.
NOTE CAUTION •• Connect the signal input cable and tighten it by turning the screws clockwise. •• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen. •• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a screensaver if possible. •• A wireless communication device near your monitor can affect the image.
ENGLISH Using the Input List → •• HDMI → OPS → DISPLAYPORT Connecting Multiple Monitors To use multiple monitors connected to each other, connect the end of the signal input cable (DP cable) to the DP OUT connection in one monitor and connect the other end to the DP IN connection of the other monitor. MONITOR 1 MONITOR 2 MONITOR 3 MONITOR 4 NOTE •• If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable.
•• The serial number on the panel and that on the signage box must match. If they do not, spots may appear on the screen or the product may not function properly.
ENGLISH TROUBLESHOOTING No image is displayed. Problem Is the product power cord connected? Is the FPC extension cable properly connected? Does the “Invalid Format” message appear? Does the “No Signal” message appear? Action •• Check if the power cord is correctly plugged into the power outlet. •• Make sure the FPC extension cable is properly connected between the cable coming out of the panel and signage box.
The audio function does not work. No sound? Sound is too dull. Action •• See if the audio cable is connected properly. •• See if the sound is set properly. •• Select the appropriate equalizer sound. Screen color is abnormal. Problem Screen has poor color resolution (16 colors). Screen color is unstable or mono-colored. Do black spots appear on the screen? Action •• Set the number of colors to more than 24 bits (true color). Select [Control Panel] → [Display] → [Settings] → [Color Table] in Windows.
ENGLISH CAUTION •• Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you display videos for 18 hours or less per day to decrease the likelihood of image sticking. •• A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is normal, so there is no need for concern.
The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC).
Display ENGLISH [Unit: mm] 3.65 1227 702.
HDMI/ DisplayPort/ OPS (PC) Support mode Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1152 x 864 53.783 59.959 1280 x 720 45 60 1280 x 800 49.702 59.81 1366 x 768 47.712 59.79 1280 x 1024 63.981 60.02 1600 x 900 60 60 1680 x 1050 65.29 59.954 ENGLISH Resolution 1920 x 1080 67.5 60 1920 x 1200 74.038 59.95 only HDMI / DisplayPort 3840 x 2160 67.
NOTE ENGLISH •• Resolutions available for the Input Label option in HDMI/ DisplayPort/ OPS input modes. -- PC resolutions: 1280 x 720 / 60 Hz, 1920 x 1080 / 60 Hz -- DTV resolutions: 480p, 720p and 1080p •• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.
Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. MODEL SERIAL Temporary noise is normal when powering ON or OFF this device.
