Owner's Manual

Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service center.
This gives you the capability of speaking directly
to our trained specialists. The specialist records
the data transmitted from your machine and
uses it to analyze the issue, providing a fast and
effective diagnosis.
If you experience problems with your refrigerator,
call to the LG service center. Only use the Smart
Diagnosis feature when instructed to do so by
the LG call center agent. The transmission sounds
that you will hear are normal and sound similar to
a fax machine.
Smart Diagnosis cannot be activated unless your
refrigerator is connected to power. If your refrigera-
tor is unable to turn on, then troubleshooting must
be done without using Smart Diagnosis .
First, call to the LG service center. Only use the
Smart Diagnosis feature when instructed to
do so by the LG callcenter agent.
1. Lock the display. To lock the display, press and
hold the Lock button for three seconds. (If the
display has been locked for over five minutes,
you must deactivate the lock and then ractive it).
3. Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge of
the refrigerator door, when instructed to do so
by the call center.
45
SMART DIAGNOSIS
(In some models).
Using Smart Diagnosis
NOTE
For best results, do not move the phone while the
tones are being transmitted.
If the call center agent is not able to get an
accurate recording of the data, you may be asked
to try again.
SMART DIAGNOSIS
RefrigeratorFreezerLight
Express
Freeze
Water Filter
Hold 3sec.
Door
Alarm
Lock
Hold 3sec.
RefrigeratorFreezer
Light
Express
Freeze
Water Filter
Hold 3sec.
Door
Alarm
Lock
Hold 3sec.
RefrigeratorFreezerLight
Express
Freeze
Water Filter
Hold 3sec.
Door
Alarm
Lock
Hold 3sec.
Refrigerator
Freezer
Light
Express
Freeze
Water Filter
Hold 3sec.
Door
Alarm
Lock
Hold 3sec.
TM
TM
TM
TM
TM
TM
4. Press and hold the Freezer Temperature button
for three seconds while continuing to hold your
phone to the speaker.
5. After you hear three beeps, release the Freezer
Temperature button.
6. Keep the phone in place until the tone transmis-
sion has finished. This takes about 15 seconds, and
the display will count down the time. Once the
countdown is over and the tones have stopped,
resume your conversation with the specialist, who
will then be able to assist you in using the informa-
tion transmitted for analysis.