OWNER'S MANUAL VACUUM CLEANER • Charge the battery fully before first use. • Read the Safety Instructions before using the product. • After reading this manual, keep it in an easily accessible location. ENGLISH MFL69883648 Rev.04_102621 www.lg.com Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 8 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 9 INSTALLATION 9 12 15 Product Overview Installing the Charging Station Storing the Accessories 16 OPERATION 16 18 19 21 Getting Started Charging the Battery Using the Mop Nozzle Using the Nozzles and Tools 24 SMART FUNCTIONS 24 26 Using LG ThinQ Application Smart Diagnosis™ Function 27 MAINTENANCE 27 29 Cleaning the Appliance Cleaning the Nozzle 33 TROUBLESHOOTING
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS Battery • Never use the battery, adapter, and the charging station from other appliances with this appliance. Use only the battery and the charging station provided by LG Electronics. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. • Recharge only with the charger specified by the manufacturer.
IMPORTANT SAFETY INSTRUCTIONS 5 • Avoid operating the appliance in areas where there is a risk of leakage of flammable gas, industrial oil or metallic dust. • Do not store or install the appliance, power cord or plug near heating devices or open flames. • To prevent tipping, self-standing mode installations should be anchored to the wall using the provided stand anchoring screw, anchoring block and double-sided tape.
IMPORTANT SAFETY INSTRUCTIONS • Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify the appliance. • Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the charging station. • Do not vacuum liquids with this appliance. Make sure that no water, beverage or detergent gets inside the appliance or the charging station.
IMPORTANT SAFETY INSTRUCTIONS 7 • Do not spray or use water, inflammable materials such as gasoline or thinners, or surfactants such as detergent or bath soap near the appliance. Disposal • Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for children. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play.
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following: Operation • This appliance has a built-in safety device to prevent damage from overheating. If the appliance becomes overheated after extended use, it may automatically turn off.
INSTALLATION 9 INSTALLATION The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
INSTALLATION Accessories b Slim Hard Floor Nozzle† Included Accessories c Bedding Nozzle† d Pet Nozzle† Installation Kit a Wall Anchoring Block† b Double-Sided Tape† a Charging Station b Extension Pipe c Drywall Anchor† d Wall Anchoring Screw† c Adapter e Stand Anchoring Screw† d Pre-filter Tools and Accessory Bag e Battery (Dual Battery†) f Floor Stand Dock† g Floor Stand Pipe† Basic Accessories a Combination Tool b Crevice Tool c Cleaning Brush Nozzles a Hard Dirt Tool† b Mattress Tool†
INSTALLATION 11 Mop Kit b Detachable Nozzle and Mop Pads Storage† c Mop Pads for General Cleaning† † This accessory is only available on some models. NOTE • The mop pads, batteries, exhaust filter and the pre-filter will eventually need to be replaced. Contact an LG Electronics customer service center. a Mop Nozzle† Specifications Appliance Model A9********** Dimensions (Width X Depth X Height) 10.2 in X 10.6 in X 44.1 in 260 mm X 270 mm x 1120 mm Weight Approximately 5.67 lb (2.
INSTALLATION Installing the Charging Station CAUTION NOTE • The charging station can be removed as needed. To remove it, hold the floor stand dock steady and pull up on the charging station. • Do not allow children or pets to hang onto the charging station. They could be injured or cause damage to the appliance. • Take care not to drop the product parts while unpacking them to avoid appliance damage or personal injury.
INSTALLATION 13 ENGLISH 8 5 Connect the power adapter to the port on the back of the charging station. Plug the power cord into the power outlet. Using Double-Sided Tape to Secure the Appliance 1 Use the double-sided tape a to attach the wall anchoring block b to the charging station. • Remove the center section of double-sided tape before attaching it to the wall anchoring block. 6 Drill a hole in the wall and insert the drywall anchor b if needed.
INSTALLATION 4 CAUTION • Do not use double-sided tape to attach the charging station to wallpaper. The weight of the charging station and the product body could damage the paper. • Use the stand anchoring screw on concrete or solid walls. If the appliance is not anchored securely and falls, it could result in damage to property or the product. 1 2 Connect the power adapter to the port on the back of the charging station. Drill 2 holes and insert the drywall anchors (if needed) at least 3.
INSTALLATION 15 1 Firmly attach the extension pipe c, nozzle d, or tool onto the product body a. • Do not store the product body or battery in the accessory bag. If the appliance or battery are damaged, it could cause an explosion or fire. • Do not throw or drop the accessory bag containing accessories. It may damage the appliance or cause personal injury. NOTE • Do not use the accessory bag for purposes other than for storage of nozzles or tools. 2 Put the product body on the charging station.
OPERATION OPERATION Getting Started • Do not use tools to clean a TV, monitor or LCD display as they may scratch these surfaces. Before Using the Appliance • Make sure that the exhaust filter and pre-filter are properly assembled before using the appliance. • Close the dust bin cover properly before using the appliance. If the dust bin cover is left open, the suction strength may deteriorate and affect the cleaning performance. • This appliance has a built-in safety device to prevent overheating.
OPERATION 17 3 Adjust the extension pipe by pressing the length adjustment button d on the back of the pipe and sliding until it clicks into place at the desired length. 4 Press the Power button to activate the Normal mode. • To turn off the appliance, press the Power button again. Adjusting the Suction Power Adjust the suction power using the suction power adjustment button on the handle.
OPERATION Charging the Battery Before Charging the Battery • Make sure that the adapter is connected to both the charging station and the power outlet. • Fully charging a single battery usually takes about 4 hours. It will take twice as long to charge both the main and auxiliary batteries. • The battery will not be charged if the indoor temperature is below 41 °F (5°C). Only charge the battery when indoor temperatures are between 41 °F (5°C) and 100 °F (38 °C).
OPERATION 19 Using the Mop Nozzle Before Use • To prevent product damage, the mop plate will automatically stop if there are foreign objects stuck in the plate or if it is subjected to a strong impact. Turn the appliance off immediately and remove the foreign objects or obstructions before resuming use. • If you hear a noise while mopping, the mop pad may have dropped off the mop plate. Turn off the product immediately and reattach the pad to the mop plate before resuming use.
OPERATION 4 down or improperly may affect the cleaning performance. Attach the water tank to the mop nozzle again. • Insert the 2 tabs e at the front of the water tank into the slots f on the top of the mop nozzle. Lower the back of the water tank into place. • Press down at the center g to lock the tank in place. 4 Attach the mop nozzle to the appliance. Adjusting the Amount of Water Attaching the Mop Pads Use the standard mop pads for general cleaning.
OPERATION 21 CAUTION • Do not remove the water inlet caps from the water tank. Caps may tear. After using the mop pads, hand wash them and allow them to dry before storing them. CAUTION • Follow these precautions to prevent mop pads from becoming deformed. - Do not use bleach or fabric softener when washing the mop pads. • Do not add detergent, vinegar or baking soda to the water tank when washing. It is not easily removed from the water tank, and may soil floors.
OPERATION Universal Nozzle Use this nozzle to clean carpets or rugs. • If used on hard flooring, this nozzle will be noisy. • Use it for areas with static electricity such as mats. • Use it with the Turbo mode to clean pet hair out of furniture, mats, or tight areas like corners. Slim Hard Floor Nozzle Use this nozzle to clean hard floor surfaces. Pet Nozzle Use this nozzle for soft surfaces and pet hair removal.
OPERATION 23 Multi-angle Tool Use this tool to clean up dust and foreign objects from mattresses, delicate fabrics, and upholstery. This tool has a soft brush that can be adjusted to a variety of angles, making it especially useful for cleaning vehicle consoles or the tops of furniture.
SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application Before Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. 1 • If the appliance is too far from the router, the signal becomes weak. It may take a long time to register or fail to install the application. LG ThinQ Application Features • Cleaning History - Shows the cleaning history, such as monthly cleaning time, cleaning frequency, and cleaning mode, etc.
SMART FUNCTIONS 25 unplug the appliance and wait about a minute before trying again. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. • If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.
SMART FUNCTIONS • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
MAINTENANCE 27 MAINTENANCE Before Cleaning the Appliance To maintain the optimum suction power, the cyclonic mesh filter, the exhaust filter and the prefilter should be cleaned regularly and washed under running water at least once a month. • If the inlets are not completely blocked, the foreign objects clogging alarm indicator may not light up. • If the sound of the appliance becomes loud or the cleaning performance is poor, check for foreign objects. • Turn off the power before cleaning the appliance.
MAINTENANCE 5 Wash the cyclonic mesh filter under running water. • To avoid odor and the malfunction of the motor, allow the cyclonic mesh filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling. 3 Press the dust bin cover release button b to open the dust bin cover. Shake the dust bin to empty it. • Be careful as dust or foreign objects may spill out when opening the dust bin.
MAINTENANCE 29 ENGLISH 10 Turn the product body over, lift the Kompressor lever h up, and clean the inside of the working plate with the towel-wrapped brush handle. 4 Use the combination tool d to clean any dust off the motor. • Do not wash the motor with water. Cleaning the Filters 5 Clean the exhaust filter and the pre-filter when the filter cleaning icon K lights up. Clean filters by brushing the dust off and wash them in running water at least once a month.
MAINTENANCE • Do not rinse or submerge the rotating brush or nozzle in water. CAUTION • Always separate the nozzle from the product body or remove the battery before cleaning. If the nozzle starts to operate during cleaning, it could cause an injury. • Wrap the handle of the cleaning brush with a wet towel or cloth and use it to clean the rotating brush and nozzle. • Keep fingers away from pinch points when assembling the nozzle on the appliance or the rotating brush on the nozzle.
MAINTENANCE 31 Attach the crevice tool to the product body and use the vacuum to remove foreign objects and dust from the brush and the bottom of the nozzle. 5 Use a damp towel or cloth to remove any remaining foreign objects and dust from the brush and the bottom of the nozzle. 3 Attach the crevice tool to the product body and use the vacuum to remove foreign objects and dust from the brush and the bottom of the nozzle.
MAINTENANCE the bottom of the nozzle. After cleaning, wipe the nozzle dry. • Do not rinse or submerge the nozzle in water. Cleaning the Mop Nozzle 1 Press the nozzle release button to remove the mop nozzle from the extension pipe, and turn the nozzle upside down. 2 Use a damp towel or cloth to remove any remaining foreign objects and dust from the bottom of the mop nozzle. Remove foreign objects, debris and hair from all nozzle rollers using tweezers.
TROUBLESHOOTING 33 TROUBLESHOOTING ENGLISH Before Calling for Service Operation Problem The appliance does not operate. Possible Cause & Solution Battery is fully discharged. • Charge the battery. Appliance is turned off. • Press the Power button to turn on the appliance. Suction power is too weak. Dust bin is full of dust. • Empty the dust bin. Filters are clogged. • Clean the pre-filter and the exhaust filter. Inlet is clogged.
TROUBLESHOOTING Problem The appliance turns off unexpectedly or by itself after the motor speed fluctuates repeatedly. Possible Cause & Solution Battery is not fully charged. • The battery must be fully charged before cleaning. If the problem persists when the battery is fully charged and the pipes and attachments are clear from obstructions, contact an LG customer information center for service. Foreign object is in the product body, extension pipe, inlet port or nozzle.
TROUBLESHOOTING 35 Wi-Fi Problem Battery is fully discharged. • Charge the battery, then register your appliance on LG ThinQ. The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connected to your smartphone and remove it, then connect your appliance on LG ThinQ. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi network. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 37 • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. • Damage or failure of the Product caused by incorrect electrical current or voltage. • Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc.
LIMITED WARRANTY 39 provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
