Use and Care Guide

ENGLISH

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY

OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT

OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT

TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Denitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries

and afliates, and each of their ofcers, directors, employees, agents, beneciaries, predecessors in interest, successors,

assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind

whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or

equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited

Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must rst notify LG in writing at least

30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-

Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to

amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is

the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve

the dispute within 30 days, either party may proceed to le a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day

period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration

on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or

consolidated with a dispute involving any other person’s or entity’s product or claim. More specically, without limitation of the

foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative

action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for

arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before

a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred

to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/

consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal

Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conict between the AAA Rules and

the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the

Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues

are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to

the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us

except to the extent that such law is preempted by or inconsistent with applicable federal law.