Owner’s Manual

12 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the b
or ThinQ logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
• Smart Diagnosis
TM
- If you experience a problem while using the
appliance, this Smart Diagnosis
TM
feature will
help you diagnose the problem.
• Settings
- Allows you to set various options on the
appliance and in the application.
NOTE
• If you change your wireless router, internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
• The application is subject to change for
appliance improvement purposes without notice
to users.
• Functions may vary by model.
Before Using LG ThinQ Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
becomes weak. It may take a long time to
register or fail to install the application.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the distance between the appliance and the
wireless router is too far, the signal becomes
weak. It may take a long time to connect or fail
to install the application.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocols (WPA2 is recommended) and
connect the product again.