Owner’s Manual

20 TROUBLESHOOTING
The appliance does
not work.
A power failure has occurred.
• Turn off the appliance when a power failure occurs.
• When the power is restored, wait 3 minutes, and then turn on the appliance.
The voltage is too high or too low.
• Check if the circuit breaker has tripped.
The appliance was turned off automatically at a preset time.
• Turn the appliance on.
The battery orientation in the wireless remote control is incorrect.
• Make sure that the batteries are inserted correctly in your wireless remote control.
• If the batteries are placed correctly, but the appliance still does not operate, replace the
batteries and try again.
The appliance does
not emit cool air.
Air is not circulating properly.
• Make sure that there are no curtains, blinds, or pieces of furniture blocking the front of the
appliance.
The air filter is dirty.
• Clean the air filter once every 2 weeks.
• See “Cleaning the Air Filter” for more information.
The room temperature is too high.
• In summer, cooling the indoor air fully may take some time. In this case, select the Jet
mode to cool the indoor air quickly.
Cold air is escaping from the room.
• Make sure that no cold air is escaping through the ventilation points in the room.
The desired temperature is higher than the current temperature.
• Set the desired temperature to a level lower than the current temperature.
There is a heating source nearby.
• Avoid using heat generators like electric ovens or gas burners while the air conditioner is
in operation.
Fan mode is selected.
•During Fan mode, air blows from the appliance without cooling or heating the indoor air.
• Switch the operating mode to a cooling operation.
Outside temperature is too high.
• The cooling effect may not be sufficient.
The appliance does
not emit warm air.
When the Heating mode starts, the vane is almost closed, and no air comes out, even
though the outdoor unit is operating.
• This is normal. Please wait until the appliance has generated enough warm air to blow
through the indoor unit.
The outdoor unit is in Defrosting mode.
•In Heating mode, ice and frost is built up on the coils when the outside temperature falls.
The Defrosting mode reduces a layer of frost on the coil, and it should finish in
approximately 15 minutes.
Outside temperature is too low.
• The heating effect may not be sufficient.
Problem Possible Cause & Solution