Owner's Manual

17
Important notice
4. Using the Hard Reset (Factory Reset)
If your phone needs to be restored to its original settings and condition, use a Hard
Reset (Factory Reset).
1 Turn the power off.
2 Press and hold the Power/Lock Button + Volume Down Button on the back of
the phone.
3 Release the Power/Lock Button only when the boot logo is displayed, then
immediately press and hold the Power/Lock Button again.
4 Release all Buttons when the Factory hard reset screen is displayed.
5 Press the Volume Keys to highlight Yes, then press the Power/Lock Key to continue.
6 Press the Volume Buttons to highlight YES once more, then press the Power/Lock
Button to confirm.
WARNING
If you perform a Hard Reset, all user applications, user data and DRM licenses
will be deleted. Please remember to backup any important data before
performing a Hard Reset.