Floor Standing Installation Manual

24 Air Conditioner

WARRANTY (USA)

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION

THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD

OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR

RESOLVING DISPUTES” BELOW.

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO

THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY

THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.

BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A

JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A.,

Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees,

agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to

“dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever

(whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any

other legal or equitable theory) arising out of or relating in any way to the sale, condition or

performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must

first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter

to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave,

Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to

amicably resolve your claim. The notice must provide your name, address, and telephone

number; identify the product that is the subject of the claim; and describe the nature of the

claim and the relief being sought. If you and LG are unable to resolve the dispute within 30

days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute

during the 30 day period after sending written notice to LG, you and LG agree to resolve any

claims between us only by binding arbitration on an individual basis, unless you opt out as

provided below. Any dispute between you and LG shall not be combined or consolidated with a

dispute involving any other person’s or entity’s product or claim. More specifically, without

limitation of the foregoing, any dispute between you and LG shall not under any circumstances

proceed as part of a class or representative action. Instead of arbitration, either party may bring

an individual action in small claims court, but that small claims court action may not be brought

on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a

written demand for arbitration. The arbitration will be administered by the American Arbitration

Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer

Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA

Rules”) and under the procedures set forth in this section. The AAA Rules are available online at

www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of

this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy

of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1

000 Sylvan Avenue Englewood Cliffs, NJ 07632.