User Guide

Due to our policy of continuous product innovation, some specifications may change without notification.
Due to our policy of continuous product innovation, some specifications may change without notification.
21
Troubleshooting
TROUBLESHOOTING
Service Information
Self-diagnosis Function
Single zone wall mounted systems have a built-in self-diagnosis function. If an error occurs, the indoor unit lamp will blink in 2 second
intervals. If this occurs, refer to Table 6 and Table 8, for initial troubleshooting steps. If the problem persists, contact your local dealer or
service center immediately.
LG Customer Information
Contact LG Customer Information Center immediately if you experience issues listed in Table 7 or Table 8.
LG Service Center
LG Electronics USA
201 James Record Rd SW,
Huntsville, AL 35824
888-865-3026
For USA calls:
Press #2 for Packaged Terminal Air Conditioners (PTAC) or Through the Wall products
(TTW)
Press #3 for Duct-free Split Systems or Multi V Systems
-- Call the installing contractor to initiate your product warranty.
-- Call the LG Service Center if service issues have not been addressed by the contractor.
LGECI
LG Electronics Canada Inc.
20 Norelco Drive
North York, Ontario M9L 2X6
Canada
1-888-LG-CANADA
(888-542-2623)
Contact LGECI for all service issues in Canada.
www.LG.com
Online product registration