Scan to see the online manual. OWNER'S MANUAL BOTTOM FREEZER REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LBNC15231*, LBNC15241*, LBNC15251* MFL70720827 Rev.06_122822 www.lg.com Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING CAUTION 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 10 11 12 Before Installing Choosing the Proper Location Reversing Doors and Leveling Turning on the Power 13 OPERATION 13 14 15 15 16 16 17 18 Before Use Control Panel Sabbath Mode Storing Food Drawers Refrigerator Shelves Icemaker Door Bins 19 SMART FUNCTIONS 19 19 LG ThinQ Application Smart Diagnosis 20 MAINTENANCE 20 Cleaning
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
IMPORTANT SAFETY INSTRUCTIONS 5 Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • Keep flammable materials and vapors, such as gasoline, away from the refrigerator. • Unplug the power plug before cleaning or repairing the refrigerator. • The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician.
IMPORTANT SAFETY INSTRUCTIONS CAUTION CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Do not install the refrigerator where there may be a danger of the unit falling. • The refrigerator must be properly installed in accordance with the Installation Instructions. Operation • Do not use aerosols near the refrigerator.
PRODUCT OVERVIEW 7 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Interior † This feature is only available on some models. a Control Panel Sets the refrigerator and freezer temperatures. b LED Interior Lighting Lights up the inside of the refrigerator.
PRODUCT OVERVIEW e Humidity Controlled Crisper† Helps vegetables and fruit to stay crisp and controls humidify. f Crisper† Stores fruits and vegetables to keep them fresh for as long as possible. • The actual number of drawers will differ from model to model. g Door Bin Stores chilled food, drinks, or condiments. h Movable Egg Tray Conveniently stores eggs or other small items. • Do not use the egg tray in the freezer.
INSTALLATION 9 INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location.
INSTALLATION Unpacking the Refrigerator WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. • The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. • Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
INSTALLATION 11 Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 2 inches (50 mm) between the back of the refrigerator and the wall. • Remember to allow enough room in front of the refrigerator to fully open the doors.
INSTALLATION it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. NOTE • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. 2 Open both doors, and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and be sure to turn both leveling legs the same amount.
OPERATION 13 OPERATION ENGLISH Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features a Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from -9 °F to 5 °F (-23 °C to -15 °C).
OPERATION 15 • When this function is on, the other buttons on the control panel are locked. When you return home, remember to turn this function off to unlock the other buttons and return the refrigerator to its previous temperature settings. Using the Sabbath Mode This feature is only available on some models. Sabbath mode is used on the Jewish Sabbath and Holidays.
OPERATION • Leftovers - Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids. NOTE • Do not store food with high moisture content towards the top of the refrigerator. The moisture could come into direct contact with the cold air and freeze. • Wash food before storing it in the refrigerator. Vegetables should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated.
OPERATION 17 Store taller items, such as a gallon container or bottles, by pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. ENGLISH 5 Hold the handle of the ice bin and pull it out. CAUTION • Glass shelves are heavy. Use special care when removing them. • Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
OPERATION NOTE • Do not store ice that has not frozen completely. Unfrozen water could cause the ice to clump together. • Remove the ice storage bin gently to avoid breaking the slide stopper. Door Bins Detaching/Assembling Door Bins The door bins are removable for easy cleaning and adjustment. 1 To remove the bin, simply lift the bin up and pull straight out. 2 To assemble the bin, slide it in above the desired support and push down until it snaps into place.
SMART FUNCTIONS 19 SMART FUNCTIONS the instructions for audible diagnosis provided in the LG ThinQ application. This feature is only available on models with the c or d logo. 1 Open the refrigerator door. The LG ThinQ application allows you to communicate with the appliance using a smartphone. 2 Press the Vacation button. • If the door has been open for longer than 60 seconds, close the door and repeat steps 1 and 2.
MAINTENANCE MAINTENANCE Cleaning WARNING • Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION • Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. • Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. General Cleaning Tips • Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
TROUBLESHOOTING 21 TROUBLESHOOTING Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator is not cooling or has no power. Possible Cause & Solution The refrigerator control is set to OFF (some models). • Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode (some models).
TROUBLESHOOTING 23 Problem Interior moisture buildup. Possible Cause & Solution Weather is humid. Defrost cycle recently completed. • During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. Food is not packaged correctly.
TROUBLESHOOTING Problem Refrigerator or Freezer section is too warm. Possible Cause & Solution Unit is installed in a hot location. • The refrigerator should not be operated in temperatures above 110 °F (43 °C). A large amount of food or hot food was added to either compartment. • Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect. Doors are not closed correctly.
TROUBLESHOOTING 25 Parts & Features Problem Food packages are blocking the door open. • Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. • Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced.
TROUBLESHOOTING Problem Rattling Possible Cause & Solution Refrigerator is not resting solidly on the floor. • Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door Alignment section. Refrigerator with a compressor was jarred while running. • Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments. • Normal Operation Air is being forced over the condenser by the condenser fan.
LIMITED WARRANTY 27 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
LIMITED WARRANTY 29 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
LIMITED WARRANTY 31 CANADA TERMS AND CONDITIONS Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supp
LIMITED WARRANTY 33 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
