Owner’s Manual

44 SMART FUNCTIONS
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com. In addition to the source code, all referred
license terms, warranty disclaimers and copyright
notices are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost
of media, shipping, and handling) upon email
request to [e-mail]. This offer is valid
for three (3) years from the date on which you
purchased the product.
Smart Diagnosis™ Function
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided in
the LG ThinQ application.
1
Hold the mouthpiece of your phone over the
Smart Diagnosis™ icon. Do not touch any
other buttons.
2
Press and hold Download Cycle until a
countdown displays on the appliance.
3
Keep the phone in place until the tone
transmission has finished.
4
Once the countdown is over and the tones
have stopped, resume your conversation with
the call center agent, who will then be able to
assist you using the information transmitted for
analysis.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.